Tidebuy.com is a fashion-focused webshop based in Beijing that specializes in semi-formal, formal, and evening wear for women. Although the site focuses mainly on women's fashions, it also features a small selection of upscale bedding, electronics, and even automotive accessories--random, right?

Tidebuy's attractive prices and large selection of women's wear have helped it become a popular site for eShoppers all over the world. According to Alexa.com Tidebuy ranks among the top 20k most-visited websites in the world, with almost a quarter of all its customers hailing from the United States and the United Kingdom.

Experience with Tidebuy

We couldn't wait to try it out, so we dove right into Tidebuy and snapped up a couple of nice accessories. We outlined our site impressions in the table below. Read on for an in-depth review of Tidebuy, how it works, and if you should use it.

Details

  • Shipping Times: 4-8 business days (Standard Shipping), 2-5 business days (Expedited Shipping)
  • Huge Selection, with may different styles, cuts, and colors on offer
  • Very low prices

Pros

  • Large Selection of clothes
  • Low prices
  • Buyer Protection with PayPal payments
  • Easy-to-Navigate Website

Cons

  • Shipping costs can get expensive
  • Poor English makes the fine print difficult to understand

Payment

Tidebuy requires that you create an account to place an order. Once you've created your Tidebuy account, you will be directed to the payment page. Tidebuy accepts payments made via PayPal, Credit Card (MasterCard, Visa, AMEX, and Discover), Western Union and Web Money. We always recommend using PayPal for all online orders to take advantage of their superb buyer protection program. TideBuy also gives PayPal users to "Checkout with PayPal" and complete their order using their PayPal account.

Supported Payment Methods

PayPal PayPal Our recommendation for all online orders. PayPal offers a 45-day buyer protection program to protect you in case of mail problems.
Credit Card

Visa

MasterCard

AmEx

Credit Card payments are quick and easy: just plug in your card info and go. If you have PayPal but prefer to pay with plastic, Tidebuy allows you to process credit card payments via PayPal to take advantage of the extra protection.
Web Money Web Money is Russia's answer to PayPal. It's mostly used within Russia and the former Soviet Bloc states, but has been increasing in popularity worldwide. If you're a Web Money user, you can pay with it here.< 
Western Union    Western Union is an offline payment method that charges a transfer fee and requires you to report to a Western  Union office in person to complete your transaction. Not recommended.

Tidebuy Payment Methods

Shipping Costs and Delivery Time

Tidebuy allows you to choose between three different shipping options when placing your order: Standard Shipping, Expedited Shipping, and the cheapest Super Savings Shipping. Exact shipping costs can vary depending on the weight of your order and the target destination, but Super Savings and Standard shipping are usually cheaper than the quicker Expedited shipping option.

Tidebuy Shipping Methods

Tidebuy used to offer free shipping on orders over $119, but they seem to have changed their shipping prices. On the official shipping costs page, they note that customers should receive "an extra 15% off shipping on orders over $49" and an "extra 35% percent off shipping on orders over $119. So much for free shipping, but at least you get something, right? Not so fast. We decided to check up on this and were unable to activate any sort of shipping discount when we stuffed our shopping cart full of over $300 worth of items. In fact, the Super Savings shipping option completely disappeared from our available shipping method upon checkout. Tidebuy Customer Service has yet to comment on this issue.

No Super Savings Shipping on a large order

Tidebuy and Customs

In our experience ordering from Tidebuy, all of our orders arrived on time and without any issues with customs. They all seemed to be properly packaged and labeled. That being said, it is always possible for an international order to be stopped by customs for any reason when entering the country. We always recommend that you check out your country's rules and regulations surrounding international shipments and import taxes so that you know what to expect.

For shipments entering the US, extra taxes and fees on your product are possible. Not every item is taxed when entering the country, and the majority are only subject to a nominal processing fee of between $2 and $9 in the case of a random customs stop. The amount to be paid, however, can vary widely depending on the product and how it’s sent. If you are concerned about your item, or are planning to order goods in excess of $500, it is worth it to check with the Customs Office at the port of entry to confirm any extra fees.

Any extra taxes or duties on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In which case, you will need to go pick it up and pay any applicable fees in person.

Return Policy

Tidebuy gives buyers the option to return items for any reason within 15 days of delivery. Tidebuy only accepts new, unused items for returns and all returns must be registered with Tidebuy Customer Service beforehand. Tidebuy does not allow returns on intimate apparel, swimwear, jewelry, accessories, and tattoo supplies.

Regardless of the sepcifics of your return, you will be responsible for all shipping fees associated with your return. Once Tidebuy has received your return, your refund or replacement will be processed and sent to you within 72 hours of receiving your return.

Special Features

Tidebuy features a Live-Chat function on its website, allowing shoppers to contact customer service to discuss sizing, delivery, and payment questions at any time. Tidebuy's very active Facebook page is a great place to keep tabs on new items, read user reviews (and complaints), and even knab some coupons. With over 900,000 Likes on Facebook, Tidebuy must be doing something right!

Conclusion

Online shoppers on the hunt for a nice evening gown or overcoat that won't break the bank would do well to check out Tidebuy. The site features a wide selection of women's wear that holds something for everyone. The shipping costs can get sort of expensive, but the low prices in and around the site tend to balance them out and keep Tidebuy competitive with most other Chinese fashion shops online.

Alternatives

Alternative 1: Rosegal
Rosegal
 
free shipping Similar prices, large selection of womenswear, free shipping
Alternative 2: Tidestore
Tidestore
 
free shipping
from $59
similar name, different produt range. Very good prices and lovely page design

 

0 Tidebuy Coupons

 

Sorry, no coupons are currently available.

357 Reviews

Order by
05/21/2016

Judy

nice shopping experience and very good customer service
05/20/2016

Fahriea

Is Mír an-mhaith, loingseoireachta go luath, go raibh maith TideBuy
05/20/2016

Dulay

すぐに物事、特に私の美しい服、出荷を購入するサイトに初めて
05/20/2016

Janice

Love my beautiful party dress ordered on Tidebuy, and many of my friends also love this website...
08/06/2015

Ethel Trevelyan

I just ordered a jumpsuit for my daughter and I couldn't believe the price!!!!!!

If you keep your prices this low. you will have a loyal consumer.

Thank you.
08/05/2015

Edith Arabella

Awesome custom design experience. Looking at my dress, it shows the designer is quite talented and gifted. For an upcoming event at work, I ordered another dress last week. Can’t wait to get my second order. You might ask why another order? The experience I came in contact with as far as my first order is concerned is worth using the site again.
08/05/2015

Valerie Henley

I’ve been shopping here for a while now, since the shop first opened, and since i moved out of London a few years ago, I’ve been using the online shop. I love the products, the customer service is helpful, friendly, and prompt; delivery for free if you don’t mind a week wait and last time when i wanted to buy an item i really liked and found out it was no longer stocked, they’ve made it just because i asked for it, that impressed me no end. I can really recommend this shop.
07/30/2015

cheli john

I just wanted to say that I love this lace wigs, honestly I was a little unhappy, because the shipping fee is expensive, but it arrived very quickly. The wigs I received just a little short than the picture, maybe my face was just a little tall, but I like it, it make me sexy, my husband likt i wear it, thanks.
07/09/2015

Mabel Joe

my boyfriend said I was charming on this evening party, it is really fantastic, thanks for your nice dress. You have my trust now I will buy dress later on.
07/02/2015

Perri alice

The dress was beautiful and fit my daughter perfectly. I would suggest making the color chart more true to the actual colors of the fabrics shipped.
06/08/2015

Nydia Congreve

I have shopped tidebuy frequently over the past months as I have been wedding planning, as well as picking up some new clothes and accessories. Shipping might take longer than getting something local, but the value is amazing. I have gotten scarves, shoes, clothes, personalized gifts and other sundries for a fraction of what it would cost locally. The quality is very good, in some cases even superior to equivalent products I could buy in a department store. For example, a $15 bridal wraps or jackets from tidebuy might run $100 at a bridal store,, but there is no difference in quality. I got a clutch on tidebuy for about $5 (It was on sale), one that would cost at least $25 locally - but the quality of the tidebuy clutch was superior. I have gotten many compliments on clothes and accessories I have purchased through tidebuy. Customer service also gets back very quickly in case there is a problem.
Overall I have been very surprised, pleasantly, at the products I have ordered from tidebuy, have expanded my purchases well beyond my initial wedding planning, and plan to shop tidebuy in the future.
06/05/2015

Sherry Milne

I’ve been shopping here for a while now, since the shop first opened, and since i moved out of London a few years ago, I’ve been using the online shop. I love the products, the customer service is helpful, friendly, and prompt; delivery for free if you don’t mind a week wait and last time when i wanted to buy an item i really liked and found out it was no longer stocked, they’ve made it just because i asked for it, that impressed me no end. I can really recommend this shop.
05/20/2015

Elsie Connor

A very upscale well made piece of dress and a natural looking wig. I chose this because of how it looked with the model and I was never disappointed coz I now look like one. it fits perfect! I would order from tidebuy again. Jazz
05/14/2015

Gustave Raleign

My dress is really chic and cheap. The customer service staff gave me many professional directions about the size. And finally I order ivory size 2. It is really well-customized and highly qualified. I am really pleased with it. Thanks all~
05/12/2015

Clementine Dolly

Good product at a good price and with fast shipping I will order more. The product was just as described and was delivered on time
05/12/2015

Ina Young

Found through a search engine rather than any recommendation so I was a little cautious but there was no need as the service was brilliant! There a wide range to choose from at great prices. The website is easy to use and the postage is quick. Items are well wrapped and come with great packaging. Will definitely use again!
05/08/2015

Elva Houston

Ik heb net mijn bestelling ontvangen vandaag. Ik wilde alleen maar om de tijd te nemen om al jullie bedanken daar! Ik hou van de liefde houd van de kleding en het is beter dan ik had verwacht . Jullie hebben echt maakte mijn middelbare school afstuderen ! Nogmaals bedankt!
04/20/2015

sharsh

I feel so lucky to be associated with tidebuy. I love doing business with them. There has not been any day that I have felt disappointed with the way they do business. Their dresses are of good and high quality. I have received a dinner dress that I ordered several weeks ago and I must say that i am so happy for once there is an online store that i can trust
Translate 12/15/2018

David Petrovic

Nicht einkaufen dort! die größen fallen absolut nicht nach unserer Norm aus. Zudem ist eine Rücksendung absolut nicht möglich. Nach mehrmaligen kontakt mit dem Support, der meine Anfragen einfach ignoriert hat habe ich die Hoffnung letztendlich aufgegeben und verkaufe diese Jacke nun statt einer L Größe als M. Man sollte sich auch über die extrem langen Lieferzeiten bewusst sein. Auf der Homepage stand 7 - 9 Tage. Es waren letztendlich 2 Monate.
Translate 12/01/2018

Dina

Una basura. Un estafa. Malditos ladrones. Se quedan con tu dinero o te envían lo que quieren y de una calidad espantosa. Ordinarias las prendas como ellos. Chinos estafadores
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2.0 /5.0
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