SHEIN.com was founded June 2015 - but used to be known and quite popular as Sheinside since 2008. SHEIN is one of the first and biggest fashion online shops from China.

The clothes are fashionable and many of them are already cult classics. SHEIN offers great basics for every wardrobe as well as exotic, exclusive fashion pieces. So far we were very happy with our orders and the quality of the pieces - as long as we kept in mind to order about two sizes up. Well, we can only agree to this statement to a certain extent.

SHEIN Index

Experience with SHEIN 

The page is as user-friendly as it used to be as SheInside - and we've tested this with several orders at SheInside as well as SHEIN to be certain :D The website itself is arranged in an aesthetic manner and the product range is quite extensive. Especially the ordering process is easy and fast. (But this can be said about many Chinese online shops nowadays, especially if you use PayPal as a payment method.)

Be aware of the sizes: better order at least one size up, as SHEIN works with Asian measurements. You can find the exact measurements of each garment on each product page.

The quality of the garments doesn't match up to higher-end clothing, but the cuts and colors are definitely up-to-date. If you're not expecting too much quality-wise and fabric-wise, you won't be disappointed. Our experience is, that the quality is often similar to well-known highstreet fashion stores. Our ordered clothes are still in great shape - excluding the messy seams. And we were impressed by the shipping time: we've received our orders within two to three weeks! That's a great time for shipping from China. More details can be found in the following paragraphs:

Details

  • Processing time: 1-3 business days
  • PayPal payment, credit card
  • TrustWave (Security of personal information; credit card details are protected)

Pros

Cons

  • Slow customer service feedback

Payment

SHEIN doesn't offer express paypal checkout, which can be an advantage, as you often can't choose the shipping method and add coupon codes, if you choose express checkout. After registration you get to choose your preferred payment method. Either you pay with PayPal or with your credit card (Visa, Mastercard). In this ordering step you can also use SHEIN coupon codes.

Shein Payment Options

Delivery times and shipping

When you order from the US, you get to choose between three shipping methods:

  • standard shipping: free for orders from the US, takes 9-12 business days (+ processing time!)
  • expedited shipping: free for orders over $49.00, otherwise $1.90, takes about 6-8 business days (+ processing time!)
  • express shipping: free for orders over $99.00 (otherwise $12.90), takes about 3 - 5 business days  (+ processing time!)

Shein Shipping Methods

If you're not from the US, the shipping times and options will probably vary. Visit SheIn's shipping FAQ for more information.

Keep in mind, that the processing of your order takes about 5-7 business days, so add this to your shipping time to estimate the approximate arrival of your order. General rule for ordering from China: It's better to place your order a few days earlier, as customs and your postal office tend to work slower than you would like, meaning that the bag, dress or top might otherwise not arrive on time for your meeting or date.

SHEIN and customs

SHEIN is careful when it comes to the customs declaration but doesn't always list the true order values. It tends to round the real numbers down but we didn't have any problems with customs yet (fingers crossed!).

Worried about your order from Asia? We recommend reading up on your country's rules and regulations regarding international shipping and customs fees to be prepared for extra fees if your order does stop at your local customs office.

For orders entering the US, extra taxes and fees are possible. Not all items are taxed when entering the United States. Most are only subject to a nominal processing fee of between $2 and $9 in case of a random customs stop. The amount to be paid can vary depending on the items and how your order is sent. If you're concerned or planning to order goods with a total value of more than $500, you should contact your customs office to confirm any extra fees.

Return policy

You can return your ordered items within 30 days of their delivery. But you have to return the items unused, undamaged and in original package. At SHEIN you have to pay for the return shipping fees and won't get a refund for these fees. Items like tights, jewelry, swimwear, lingerie and accessories cannot be returned

You can return items either by shipping them to the SHEIN Return Center in the US, in Belgium or in China. Just keep in mind to contact customer service before send anything back to SHEIN. You have to inform them what you want to return or exchange and if you want a refund or if you want a particular, different size.

Special features

One special feature we have to mention is the option of publishing pictures of your bought outfit and telling other users about your experience with SHEIN and the particular outfit. The Fashion Blogger program is also a very popular feature. You can receive free clothing from SHEIN and publish it on your own blog or on a social platform.

Shein Programs

People who don't blog can also save some money. One possible way for that is the SHEIN point system - this way you can collect points for discounts on your next order. The other option would be the student program. If you're still in school or college, sign up for the student program to enjoy 15% extra discount on your orders.

Conclusion

Because of its successful blogging program SHEIN gained quite some attention in these past months. It became especially popular in the United States, Spain and France. Because of its great prices, the nice customer service and the product range it will certainly become even more popular in these countries as well as other parts of the world.

Alternatives

 Alternative 1:  Romwe
Romwe
 
free shipping a small fashion shop with a lively community, free shipping and many interesting promotions
 Alternative 2:  YesStyle
YesStyle
 
free shipping
from $35
many stylish and inexpensive fashion and cosmetic items

0 SHEIN Coupons

You can get access to great SHEIN coupon codes by subscribing to their newsletter as well as continuously checking out our listed promo codes on PandaCheck. Interested in more SHEIN vouchers and promotions during 2020? Keep on visiting us at PandaCheck and we will tell you all about it! 

Sorry, no coupons are currently available.

639 Reviews

Order by
08/04/2016

lotuz

Nach 3 Wochen nach Zahlung habe ich endlich mein Bestelltes Kleid und die Sandalette erhalten. Die Schuhe wurden in der falschen Größe geliefert, das Kleid hat richtig Ausdünstungen gehabt deswegen habe ich es auf eigenen Kosten zurückgeschickt. Man bekommt keinen Retourenschein und bleibt auf den Rücksende kosten sitzen die sehr teuer sind nach Belgien da es kein Lager in Deutschland gibt. Nie wieder absolute abzocke das die Qualität nicht wert ist.
10/05/2015

Blondiva

I ordered my two dresses almost a month ago and I still have yet to receive them.
10/01/2015

Shelby

Good quality but shipping took me more than a month.
Translate 07/14/2020

Nohemy Hernández

Quiero hacer pedido de aproximado $300 dólares estadounidenses Hacia El Salvador , pero me da mucho miedo Aduanas que me cobren gran cantidad , alguien sabe cómo hacer al respecto o si SHEIN podría ayudarme para no pagar en aguabas ? O saben alguna manera para no correr ese riesgo de pagar mucho? AYUDA PORFAVOR !!!!
Translate 07/13/2020

Angelica valencia

Tengo problemas con mi entrega y necesito ayuda para comunicarme con la empresa
Translate 07/12/2020

Surieth

Me gustaría saber si hacen envíos a Costa Rica y si lo hacen cuanto es el tiempo estimado que dura en llegar al país.
Translate 07/12/2020

CLAUDIA AGUIRRE

tienen alguna experiencia con mi caso? haré ventas , aproximadamente son 50 piezas, creen que me cobren mucho en aduana??'
Translate 07/09/2020

LILIANA BEJARANO

ME PIDEN UNA FACTURA PARA PODER ENTREGAR A ADUANA, PERO NO SE COMO CONSEGUIRLO ,AYUDAA
Translate 07/09/2020

Lila

Hola me a gustado leer todo lo relacionado con shein pero una pregunta creo que en lo de aduanas te equivocas no va a cuenta de ellos va a cuenta nuestra si nos paran un paquete y te hacen pagar lo pagariamos nosotros no shein ellos no se hacen cargo
Translate 07/09/2020

Alejandra

Buenas noches, estoy intentando comprar desde colombia pero no me aparece la opción De mi país, qué puedo hacer ?
Translate 07/07/2020

Mildred

Hola chicas , soy novata en estas cosas de comprar en online, quería saber si shein me mandará a aduanas por comprar 6 prendas y 2 pares de tenis ambas cosas las compré por separado $1000 (C/U):c? Necesito de su ayuda porfavor!!
Translate 07/07/2020

Karla

Quiero pedir varias cosas en SHEIN son más de 20 presas y accesorios y pagaría como un poco más de 1,600 (ya que utilizaré mis puntos y un cupón).
Quisiera preguntar si a ustedes les cobraron impuestos?aun no lo pide y la verdad no quiero arrepentirme y al final no comprar nada por miedo a que me cobren impuestos ????❗️AYUDA❗️
Translate 07/06/2020

Angelica Rodriguez

Hola, realice mi pedido el día 30 de junio 2020 y para el día 02 de Julio me paquete dice que ha dejado el almacén, pero hasta el día de hoy 06 de Julio no me a aparecido nada mas. Una ves que dejan el almacén, procede a ser enviado cierto? Entonces alguien de ustedes sabe por que tiene tantos días mi paquete en el estatus de ''Dejo el almacén'' ??

Ojala alguien pudiera ayudarme
Translate 07/06/2020

Alexa

Hola tengo un problema con la actualización de mi pedido, lo pedí el 2 de junio y desde el 10 de junio no se actualiza dice que está en salida de hong kong y hace unos días me mandaron correo que está en retraso y estoy preocupada no sé qué hacer alguien que me pueda ayudar
Translate 07/06/2020

Monty

Von wegen Zollübernahme! Nach mehr als 2 Monaten Wartezeit musste ich schlussendlich auch noch die Zollabfertigung selbst bezahlen. NIE WIEDER.
Translate 07/04/2020

Paola

Hacen envíos a Honduras y cuánto tengo que comprar alguien sabe que me pase la información
Translate 07/02/2020

Adriana

Hola, soy de MX, alguien me podría decir cuántas piezas son para que te cobren aduanas? Pedí 7 piezas y 1 regalo de shein, en total son 8, mi pedido es de 1,350 y tengo miedo de que me cobren aduanas ):
Translate 07/01/2020

Rubi

Experiencia fatal, me cobraron impuestos de aduana casi 2000 pesos mexicanos, una gran mentira que shein paga gastos de aduana, te sale más caro todo y si consultas con servicio al cliente no te ayudan en nada, ni si quiera responden
Translate 07/01/2020

Mileydis

Hola me gustaría tener información de como comprar desde Panamá información de precios y empresa de carga o sea a qué empresa me enviaran mi paquete y qué información debo colocar en envío cuando voy a realizar la compra
Translate 06/29/2020

Beatriz

Hola, nunca he hecho un pedido en Shein.
¿Alguien ha pedido envió para El Salvador? Me pueden contar su experiencia.
Rating

Your opinion (Optional)
* mandatory
2.4 /5.0
Mediocre
754 ratings
Write a review »