SheIn.com was founded June 2015 - but used to be known and quite popular as Sheinside since 2008. Shein is one of the first and biggest fashion online shops from China.

The clothes are fashionable and many of them are already cult classics. SheIn offers great basics for every wardrobe as well as exotic, exclusive fashion pieces. So far we were very happy with our orders and the quality of the pieces - as long as we kept in mind to order about two sizes up. Well, we can only agree to this statement to a certain extent.

SheIn Index

Experience with SheIn

The page is as user-friendly as it used to be as SheInside - and we've tested this with several orders at SheInside as well as SheIn to be certain :D The website itself is arranged in an aesthetic manner and the product range is quite extensive. Especially the ordering process is easy and fast. (But this can be said about many Chinese online shops nowadays, especially if you use PayPal as a payment method.)

Be aware of the sizes: better order at least one size up, as SheIn works with Asian measurements. You can find the exact measurements of each garment on each product page.

The quality of the garments doesn't match up to higher-end clothing, but the cuts and colors are definitely up-to-date. If you're not expecting too much quality-wise and fabric-wise, you won't be disappointed. Our experience is, that the quality is often similar to well-known highstreet fashion stores. Our ordered clothes are still in great shape - excluding the messy seams. And we were impressed by the shipping time: we've received our orders within two to three weeks! That's a great time for shipping from China. More details can be found in the following paragraphs:

Details

  • Processing time: 5-7 business days
  • PayPal payment, credit card
  • TrustWave (Security of personal information; credit card details are protected)

Pros

Cons

  • buyer has to pay return shipping fees

Payment

SheIn doesn't offer express paypal checkout, which can be an advantage, as you often can't choose the shipping method and add coupon codes, if you choose express checkout. After registration you get to choose your preferred payment method. Either you pay with PayPal or with your credit card (Visa, Mastercard). In this ordering step you can also use SheIn coupon codes or SheIn Bonus Points.

Shein Payment Options

Delivery times and shipping

When you order from the US, you get to choose between three shipping methods:

  • standard shipping: free for orders from the US, takes 9-12 business days (+ processing time!)
  • expedited shipping: free for orders over $49.00, otherwise $1.90, takes about 6-8 business days (+ processing time!)
  • express shipping: free for orders over $99.00 (otherwise $12.90), takes about 3 - 5 business days  (+ processing time!)

Shein Shipping Methods

If you're not from the US, the shipping times and options will probably vary. Visit SheIn's shipping FAQ for more information.

Keep in mind, that the processing of your order takes about 5-7 business days, so add this to your shipping time to estimate the approximate arrival of your order. General rule for ordering from China: It's better to place your order a few days earlier, as customs and your postal office tend to work slower than you would like, meaning that the bag, dress or top might otherwise not arrive on time for your meeting or date.

SheIn and customs

SheIn is careful when it comes to the customs declaration but doesn't always list the true order values. It tends to round the real numbers down but we didn't have any problems with customs yet (fingers crossed!).

Worried about your order from Asia? We recommend reading up on your country's rules and regulations regarding international shipping and customs fees to be prepared for extra fees if your order does stop at your local customs office.

For orders entering the US, extra taxes and fees are possible. Not all items are taxed when entering the United States. Most are only subject to a nominal processing fee of between $2 and $9 in case of a random customs stop. The amount to be paid can vary depending on the items and how your order is sent. If you're concerned or planning to order goods with a total value of more than $500, you should contact your customs office to confirm any extra fees.

Return policy

You can return your ordered items within 30 days of their delivery. But you have to return the items unused, undamaged and in original package. At SheIn you have to pay for the return shipping fees and won't get a refund for these fees. Items like tights, jewelry, swimwear, lingerie and accessories cannot be returned

You can return items either by shipping them to the SheIn Return Center in the US, in Belgium or in China. Just keep in mind to contact customer service before send anything back to SheIn. You have to inform them what you want to return or exchange and if you want a refund or if you want a particular, different size.

Special features

One special feature we have to mention is the option of publishing pictures of your bought outfit and telling other users about your experience with SheIn and the particular outfit. The fashion blogger program is also a very popular feature. You can receive free clothing from SheIn and publish it on your own blog or on a social platform if you have more than 5.000 followers.

Shein Programs

People who don't blog can also save some money. One possible way for that is the SheIn point system - this way you can collect points for discounts on your next order. The other option would be the VIP program. Depending on the value of your previous orders you gain a certain VIP level and get a corresponding discount of up to 10%.

Conclusion

Because of its successful blogging program SheIn gained quite some attention in these past months. It became especially popular in the United States, Spain and France. Because of its great prices, the nice customer service and the product range it will certainly become even more popular in these countries as well as other parts of the world.

Alternatives

 Alternative 1:  Romwe
Romwe
 
free shipping a small fashion shop with a lively community, free shipping and many interesting promotions
 Alternative 2:  YesStyle
YesStyle
 
free shipping
from $35
many stylish and inexpensive fashion and cosmetic items

0 SheIn Coupons

You can get access to great SheIn coupon codes by subscribing to their newsletter as well as continuously checking out our listed promo codes on PandaCheck. Did you know that you get 40% discount on your very first SheIn order? Interested in more SheIn vouchers and promotions during 2017? Keep on visiting us at PandaCheck and we will tell you all about it! 

Sorry, no coupons are currently available.

495 Reviews

Order by
08/04/2016

lotuz

Nach 3 Wochen nach Zahlung habe ich endlich mein Bestelltes Kleid und die Sandalette erhalten. Die Schuhe wurden in der falschen Größe geliefert, das Kleid hat richtig Ausdünstungen gehabt deswegen habe ich es auf eigenen Kosten zurückgeschickt. Man bekommt keinen Retourenschein und bleibt auf den Rücksende kosten sitzen die sehr teuer sind nach Belgien da es kein Lager in Deutschland gibt. Nie wieder absolute abzocke das die Qualität nicht wert ist.
10/05/2015

Blondiva

I ordered my two dresses almost a month ago and I still have yet to receive them.
10/01/2015

Shelby

Good quality but shipping took me more than a month.
Translate 04/13/2019

Nohema

A México cuanto es lo maximo que se ha tardado ??
Mi pedido lleva estancado 4 dias en el mismo luegar segun ya llegó a Mexico pero no pasa de ahí es normal?
Translate 04/12/2019

Samantha

Tiene 3 dias que envie mi pedido & aun me aparece (procesando) que pasa?
Translate 04/11/2019

Jackeline Moura

Fiz uma compra e a SHEIN ainda não realizou o pagamento da taxa alfandegária. O que devo fazer??
Translate 04/09/2019

Flavia Martins

Expectativa era que as roupas fossem entregues. a Realidade é que não foram.

Oi, eu me ferrei quando as roupas não chegaram, depois a desculpa de manco da SHEIN foi esta abaixo:
"Oi, caro cliente:
Bom dia.
Obrigada por nos contactar e estamos mais do que felizes em ajudá-lo.
Querida, com base na nova regulamentação do Correio do Brasil, desde 27 de agosto de 2018, a SHEIN exige que todos os consignatários paguem a taxa de desembaraço aduaneiro aos correios antes da entrega, o valor é de US $ 3,5 (isto é, 15 reais). Então os correios vão começar a entrega.
Porque os correios não te avisaram a tempo de pagar 15 reais, e o seu pacote foi devolvido.
Prezada, como essa taxa é cobrada pelos Correios do Brasil, por favor, verifique com atenção. Ao mesmo tempo, temos dicas especiais em nosso site, por favor, preste atenção a ele. Eu sinceramente peço desculpas a você.
Neste caso, oferecemos-lhe duas soluções: reenviar ou reembolso. Que tipo de modo vc gosta de mais?"

sinceramente, se há uma taxa aduaneira a pagar, porque a Shein não cobrou a taxa quando comprei as roupas? Foi depois de agosto de 2018 quando eu comprei, Eles já sabiam dessa cobrança, e isso é conversa pra boi dormir. Vamos ver se eu vou recuperar a quantia paga...
Translate 04/04/2019

Carolina

Me encanta la marca SHEIN! estoy sorprendida con los productos y la verdad, los plazos de envío para España están bastante bien. Lo recomiendo al 100%!
Translate 04/01/2019

Marta

Ciao ragazzi, ho avuto un problema con la spedizione e vorrei sapere se a qualcuno di voi è capitato e può darmi una risposta. In pratica per sbaglio ho confermato l’arrivo del pacco quando il pacco era appena partito, quindi per sbaglio ho cliccato il tasto “consegnato”. Qualcuno sa dirmi se il pacco mi arriverà ?
Translate 03/29/2019

LETICIA

É mentira, a SHEIN não cobre taxas alfandegarias. Fiz meu pedido tem duas semanas e recebi hoje uma carta do correio avisando que minha encomenda estava parada e eu precisava pagar uma taxa no valor de 60% do valor total da encomenda.
Ao emitir o boleto vi que o valor era absurdo e quis cancelar o pedido. Porem não consegui cancelar a compra. Não tinha opções de reembolso. Liguei para o 0800 do correio tentando cancelar e nenhuma resposta. Alegaram que eu já havia emitido o boleto e assim então, não conseguiria mais cancelar o pedido. Porem eu só emiti o boleto, eu não paguei. Sistema brasileiro cada vez pior.
Translate 03/26/2019

Caterina

Qualità pessima e sito disonesto! Mi è capitato di ricevere ordini in cui mancavano articoli ovviamente pagati, il servizio clienti è inesistente e quindi non ho potuto ottenere alcun rimborso. La qualità dei capi è sottozero! Sconsigliatissimo!
Translate 03/25/2019

Gabriela

Ungenügend vor allem der Kundenservice: Vorgefertigte Antwortmails, die nicht das eigentliche Problem erfassen, schlechtes Deutsch, trotz Eingabe eines Gutscheins wurde dieser nicht berechnet; außerdem wurde (was mir leider zu spät auffiel) bei der ersten Bestellung eine Premiumrückgabe abgebucht. Kommentar des Kundendienstes: sonst kostet eine Rückgabe 4,50€ Bearbeitungsgebühr. Die Qualität der bestellten Ware ist als unterdurchschnittlich zu bezeichnen. Bei Retouren wird das Geld nicht automatisch zurückgezahlt, sonder in einem virtuellen Geldbeutel behalten. Sie arbeiten also fleißig mit Kundengeldern. Ich empfinde das nicht nur als kundenunfreundlich, sondern als ...naja, lassen wir. Ich rate ab schlechte Ware (made in China) zu solchen Bedingungen zu kaufen.
Translate 03/23/2019

Lía

Hola! Muchas chucas aquí en Cuba seguimos SheIn y nos encantan sus diseños! Queremos saber si hacen envíos a La Habana, Cuba? Gracias!!
Translate 03/21/2019

NATHÁLIA

Fiz a primeira compra pelo app da SHEIN no início de março deste ano, no valor de 66 dólares. Chegou bem, rápido com frete grátis, mas infelizmente fui taxada em 150 dólares na alfândega...o valor da taxa é absurdo e não compensa o que economizei na loja, e se, o recurso contra os tributos arbitrados não adiantar nada, não arriscarei de novo a gastar com uma loja que usa frete com mais possibilidade de parar na aduana. Antes só comprava da SHEIN pelo ALIEXPRESS e nunca tive problemas lá. uma pena porque gosto do estilo, qualidade e modelagem desta loja.
Translate 03/20/2019

Roberta

Ciao a tutte, sto leggendo un'infinità di commenti negativi dai quali dissento. Negli ultimi due anni ho ordinato molti indumenti su shein e devo dire che sono arrivati in tempi relativamente brevi (2 settimane al massimo) e che quando ho avuto problemi ho ricevuto sempre la necessaria assistenza. Devi dire poi che anche riguardo la tracciabilità del pacco non ho mai avuto problemi. È ovvio che non ci si può aspettare una qualità eccellente del vestiario, ma d'altronde con i prezzi a cui sono venduti i capi una qualità eccellente non si può pretendere. Questo mi sembra ovvio. Il problema delle taglie è presto risolvibile: per ogni capo sono indicate le misure (in cm) che è necessario sapere per scegliere la taglia giusta. Inoltre non è il primo sito di acquisti on line che fa pagare le spese di reso e credetemi io acquisto praticamente tutto on line e ho una discreta esperienza a riguardo. Mi spiace per tutte coloro che hanno avuto esperienze negative, io posso solo dire che si consigliando alle mie amiche di iniziare a comprare su shein.
Translate 03/20/2019

Yve

Also ich bestelle oft bei Shein und sende auch zurück. Ich habe bisher keinerlei Probleme gehabt. Ich habe bemerkt, dass man am besten nur Kleidung bestellt die direkt von Shein sind, denn Shein bietet auch Kleidung von anderen Hersteller an. Ob es von Shein ist, erkennt man an dem S obern rechts im Bild. Rücksendungskosten trägt Shein ebenfalls. Und wenn man was zurück schickt, kann man auswählen, ob man es auf das Bankkonto oder auf das Konto "Geldbeutel" bei Shein zurück gezahlt haben möchte. Bei der Kommunikation merkt man zwar, dass Sie schlecht Deutsch können, aber sie sind immer sehr kulant und Hilfsbereit. Sie antworten spätestens nach 24 Stunden.
Translate 03/20/2019

Dafne

A México me tardo 3 meses en llegar mi paquete!! No lo recomiendo por el tiempo de espera. Prefiero ir a comprar a tiendas, que horror.
(La paquetería que lo entrego fue Redpack)
Translate 03/19/2019

Giulia

Io ho acquistato su shein x circa 60 euro... sono molto soddisfatta, la merce mi è arrivata in 9 giorni perfettamente imbustata.
Durante la scelta dei capi basta stare attenti alle misure (cambiano x ogni articolo) e non si hanno problemi con le taglie . Tutto ciò che ho ordinato mi veste alla perfezione . Trovo che grazie alle recensioni con foto dei vari acquirenti sia facile scegliere i capi giusti ..
Quindi io lo consiglio.
Translate 03/15/2019

Karla

Fantastische website! Keileuke kleren voor weinig geld. Ik ben verliefd :)
Translate 03/09/2019

Naeem Shahzad

Hallo leute, Ich finde die haben viele schöne Teile zu nem super Preis, mit einfachem gutschein von https://nurgutschein.de/shein-gutschein/, habe ich unglaubliche 20 euro gespart.
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