SheIn.com was founded June 2015 - but used to be known and quite popular as Sheinside since 2008. Shein is one of the first and biggest fashion online shops from China.

The clothes are fashionable and many of them are already cult classics. SheIn offers great basics for every wardrobe as well as exotic, exclusive fashion pieces. So far we were very happy with our orders and the quality of the pieces - as long as we kept in mind to order about two sizes up. Well, we can only agree to this statement to a certain extent.

SheIn Index

Experience with SheIn

The page is as user-friendly as it used to be as SheInside - and we've tested this with several orders at SheInside as well as SheIn to be certain :D The website itself is arranged in an aesthetic manner and the product range is quite extensive. Especially the ordering process is easy and fast. (But this can be said about many Chinese online shops nowadays, especially if you use PayPal as a payment method.)

Be aware of the sizes: better order at least one size up, as SheIn works with Asian measurements. You can find the exact measurements of each garment on each product page.

The quality of the garments doesn't match up to higher-end clothing, but the cuts and colors are definitely up-to-date. If you're not expecting too much quality-wise and fabric-wise, you won't be disappointed. Our experience is, that the quality is often similar to well-known highstreet fashion stores. Our ordered clothes are still in great shape - excluding the messy seams. And we were impressed by the shipping time: we've received our orders within two to three weeks! That's a great time for shipping from China. More details can be found in the following paragraphs:

Details

  • Processing time: 5-7 business days
  • PayPal payment, credit card
  • TrustWave (Security of personal information; credit card details are protected)

Pros

Cons

  • buyer has to pay return shipping fees

Payment

SheIn doesn't offer express paypal checkout, which can be an advantage, as you often can't choose the shipping method and add coupon codes, if you choose express checkout. After registration you get to choose your preferred payment method. Either you pay with PayPal or with your credit card (Visa, Mastercard). In this ordering step you can also use SheIn coupon codes or SheIn Bonus Points.

Shein Payment Options

Delivery times and shipping

When you order from the US, you get to choose between three shipping methods:

  • standard shipping: free for orders from the US, takes 9-12 business days (+ processing time!)
  • expedited shipping: free for orders over $49.00, otherwise $1.90, takes about 6-8 business days (+ processing time!)
  • express shipping: free for orders over $99.00 (otherwise $12.90), takes about 3 - 5 business days  (+ processing time!)

Shein Shipping Methods

If you're not from the US, the shipping times and options will probably vary. Visit SheIn's shipping FAQ for more information.

Keep in mind, that the processing of your order takes about 5-7 business days, so add this to your shipping time to estimate the approximate arrival of your order. General rule for ordering from China: It's better to place your order a few days earlier, as customs and your postal office tend to work slower than you would like, meaning that the bag, dress or top might otherwise not arrive on time for your meeting or date.

SheIn and customs

SheIn is careful when it comes to the customs declaration but doesn't always list the true order values. It tends to round the real numbers down but we didn't have any problems with customs yet (fingers crossed!).

Worried about your order from Asia? We recommend reading up on your country's rules and regulations regarding international shipping and customs fees to be prepared for extra fees if your order does stop at your local customs office.

For orders entering the US, extra taxes and fees are possible. Not all items are taxed when entering the United States. Most are only subject to a nominal processing fee of between $2 and $9 in case of a random customs stop. The amount to be paid can vary depending on the items and how your order is sent. If you're concerned or planning to order goods with a total value of more than $500, you should contact your customs office to confirm any extra fees.

Return policy

You can return your ordered items within 30 days of their delivery. But you have to return the items unused, undamaged and in original package. At SheIn you have to pay for the return shipping fees and won't get a refund for these fees. Items like tights, jewelry, swimwear, lingerie and accessories cannot be returned

You can return items either by shipping them to the SheIn Return Center in the US, in Belgium or in China. Just keep in mind to contact customer service before send anything back to SheIn. You have to inform them what you want to return or exchange and if you want a refund or if you want a particular, different size.

Special features

One special feature we have to mention is the option of publishing pictures of your bought outfit and telling other users about your experience with SheIn and the particular outfit. The fashion blogger program is also a very popular feature. You can receive free clothing from SheIn and publish it on your own blog or on a social platform if you have more than 5.000 followers.

Shein Programs

People who don't blog can also save some money. One possible way for that is the SheIn point system - this way you can collect points for discounts on your next order. The other option would be the VIP program. Depending on the value of your previous orders you gain a certain VIP level and get a corresponding discount of up to 10%.

Conclusion

Because of its successful blogging program SheIn gained quite some attention in these past months. It became especially popular in the United States, Spain and France. Because of its great prices, the nice customer service and the product range it will certainly become even more popular in these countries as well as other parts of the world.

Alternatives

 Alternative 1:  Romwe
Romwe
 
free shipping a small fashion shop with a lively community, free shipping and many interesting promotions
 Alternative 2:  YesStyle
YesStyle
 
free shipping
from $35
many stylish and inexpensive fashion and cosmetic items

3 SheIn Coupons

You can get access to great SheIn coupon codes by subscribing to their newsletter as well as continuously checking out our listed promo codes on PandaCheck. Did you know that you get 40% discount on your very first SheIn order? Interested in more SheIn vouchers and promotions during 2017? Keep on visiting us at PandaCheck and we will tell you all about it! 

40% discount at SheIn for new customers

New customer promotion at SheIn: Register on SheIn and get a 40% discount coupon for your first order!

Valid for a limited time

Not necessary

Free US Shipping & Returns

Free Shipping & Free Returns for United States customers at SheIn.com!

Valid for a limited time

Not necessary

Pre Order Sale: up to 50% off

Looking for the newest trends for bargain prices? SheIn is currently having its pre order sale - order a piece as one of the firsts and get up to 50% discount on its upcoming price.

Valid for a limited time

Not necessary

463 Reviews

Order by
08/04/2016

lotuz

Nach 3 Wochen nach Zahlung habe ich endlich mein Bestelltes Kleid und die Sandalette erhalten. Die Schuhe wurden in der falschen Größe geliefert, das Kleid hat richtig Ausdünstungen gehabt deswegen habe ich es auf eigenen Kosten zurückgeschickt. Man bekommt keinen Retourenschein und bleibt auf den Rücksende kosten sitzen die sehr teuer sind nach Belgien da es kein Lager in Deutschland gibt. Nie wieder absolute abzocke das die Qualität nicht wert ist.
10/05/2015

Blondiva

I ordered my two dresses almost a month ago and I still have yet to receive them.
10/01/2015

Shelby

Good quality but shipping took me more than a month.
Translate 12/17/2018

Samyra

Olá! Fiz pela primeira vez uma compra online, e foi pela Shein, porém não sabia que a chegada era tão rápida, meu pai comprou pelo seu cartão e e-mail. Acontece que não foi notificado a chegada dos pedidos no Brasil, que foi apenas um mês após as compras, elas pararam na Alfandega e voltaram para a China, alguém sabe como posso entrar em contato?!
Translate 12/14/2018

Julia

Ich habe bis jetzt nur gute Erfahrungen bei SheIn gemacht, bestelle schon seit Jahren meine Outfits zum Ausgehen dort und jedes Mal werde ich sogar noch gefragt woher ich es doch habe, weil es so hübsch aussieht!:)
Falls ein Teil mal nicht passen sollte, dann verkauft man es einfach auf Kleiderkreisel, mache ich auch nebenbei. Dann ärgert man sich nicht rum mit dem rückversand und der Erstattung hinter her zu laufen ;)
Translate 12/13/2018

valerie

Minhas roupas chegaram hoje, porém a qualidade das roupas são bem ruins... Os tecidos normalmente são bem finos, oq acaba deixando a roupa transparente, mas vieram praticamente iguais aos da foto, exceto de um vestido que comprei, q a costura tbm era bem mal feita e acor era bem é bem mais clara e transparente... O preço realmente não compensa, mesmo sendo mais barato, acaba sendo muito caro para esse tipo de roupa. Porém, teve uns que gostei mesmo, acredito q oq vale a pena comprar sao os bikinis, bolsas e sapatos, pois o resto é bem ruinzinho msm.. Não voltaria a comprar
Translate 12/10/2018

Maria

Olá pessoal!
Estou muito preocupada, fiz uma compra de roupas na Shein, e o meu pedido foi devolvido para China por falta de pagamento do despacho postal.
Agora minha dúvida é se a empresa irá me ressarcir.
Translate 12/09/2018

Jessi

Buenas tardes, queria saber si alguien sabe si llegan los pedidos a Argentina. Quede enamorada de los productos y tengo miedo de comprar muchas cosas y que no lleguen
Ante todo muchas gracias por su atención!
Translate 12/08/2018

shauhsuahua

Para alguma dúvida da entrega:
Pequenas encomendas registradas (Small Packet/Registered Mail): modalidade de importação de documentos e pequenas encomendas de até 2kg. Utilizada por muitos sites internacionais com as denominações “registered mail”, “small parcels” e “small packets”. Possui prazo de entrega dilatado e pouca rastreabilidade. Não é recomendada para importadores que necessitem rastrear as en­comendas em todas as etapas da entrega ou tenham pressa para recebê-la. Seu código de rastreamento é iniciado pela letra “R” (EX: RB123456789PT).
Translate 12/07/2018

Robin

Worst brand and website ever!

I would like to spare everyone ordering on this website! What a disaster!

- At first you think the price is amazingly cheap, but soon (once you receive your order) you realize that it's even expensive for the quality of clothes you get.

- The colors on the website are way different then the colors in real life. Which makes the pictures unrealistic, also according to the fabric and fit.

- Sending in a return product (which you will probably do; see my next points) is a disaster. It takes a lot of waiting time; waiting a week for them to send you a code, print the code, send the package which takes two weeks until you hear from them, then after a month or longer you receive your payback. And then you also need to pay shipping costs for this.

- To get the package delivered took a couple of weeks longer.

- The clothes are not sustainable too, having seen the fabrics they use it’s super super super cheap and also of bad quality (the stitching is so badly done). Which means you can wear it a couple of times, wash it and it looks already like an old used item.

- The seize chart on the website is not accurate with their clothing. It's either way to big or way to small.

- Also the prices on the website in euro’s where not the prices I payed. It was depending on the currency price of the euro and US dollar, which made me even pay more then the given price on the website. Of course it’s almost impossible to do this super accurate. But why need the clients to pay this difference? There was not even any notice about it.

I can go on like this but just don’t want to spend more time on this brand.

At the end, why do you think they give you so much discount constantly? Not because they have amazing clothes... the looks on the website are so deceiving!
Translate 12/04/2018

Gisi

Hallo!

Ihr kauft tatsächlich in einem Shop ein, bei dem weder ein Impressum, eine Adresse, Telefonnr.
oder Ansprechpartner mit Namen zu finden ist ...
Da könnt ihr euer Geld auch gleich zum Fenster raus werfen - wie naiv muss man denn sein??
Oder seid ihr alle bloss durch die ach so günstigen Preise komplett geblendet?
Überprüft doch nochmal eure vermeintlich so positive Bewertung.

Viele Grüße Gisi
Translate 11/29/2018

Yousy

Mi pedido dice que ya esta en la ciudad de donde soy llego el 22 de noviembre y ya estamos a 28 es normal que se tarden? Me aparece un botón que dice: "confirmar entrega" y como es la primera vez que pido en esta página estoy en duda para que sirve el botón, es para confirmar algún día para que vengan a entregar o confirmar que el pedido ya me llego?
Translate 11/28/2018

María Gómez carrasco

He hecho un pedido a shein por un importe importante de dinero y esto y un poco inquieta y como primera experiencia nefasta por qe no veo políticas claras en cuanto precio y aduanas (Me dicen qe tengo qe pagarlas yo )y me lo dicen al cierre de pedido?me puse nerviosa y hice pedidos repetidos !!y estuve la mañana del 26 esperando sp aviso de envío por qe según parecía en el seguimiento del pedido llegaría pronto el caso es qe siento qe han jugado con mi tiempo y mi dinero el punto es qe ya no espero qe se preocupen y seguramente tomen represalias contra mi persona ..sólo por haber puesto mi confiabilidad en una tienda online me siento estafada..
Translate 11/27/2018

Annemarie Bauer

Habe dort fast ausschliesslich Unterwäsche in einem nicht unherblicj hohen Wert gekauft (Zur Probe natürlich auch mehrere Teile)

Nirgends ist offensichtlich gekennzeichnet, dass Unterwäsche vom Umtausch ausgeschlossen ist.

Nach langem E-Mail-Verkehr kann ich nur sagen. So etwas stures inkompetentes kam mir im Bereich Kundenservice schon lange nicht mehr unter.

Auf Kulanz ist nichts möglich. Dass es einer Täuschung gleichkommt, sieht dort niemand ein.

Es ist mir unverständlich, wie wenig man auf den Kunden eingeht und nun bleibe ich auf den Kosten sitzen.

Ein Unternehmen was mit Rabatten und billig billig wirbt, aber nichts dahinter. Schade.
Translate 11/25/2018

Melissa

Hola alguien sabe si shein envía pedidos a Honduras o como podría hacer para que me lleguen hasta Honduras? Gracias!!
Translate 11/24/2018

Tata

PESSIMI!!! un servizio orribile!!!

Ci hanno messo DUE mesi per spedirmi un pacco; mi hanno fatto un rimborso di una cosa che io non avevo chiesto!!! me l' hanno semplicemente tolto dal carrello, senza chiedere nulla e senza nessun motivo!! (l' articolo non era terminato!quindi non capisco il perchè!); non mi hanno dato una risposta al perchè me l' hanno rimborsato e tolto dall' ordine!!!; i soldi che mi hanno rimborsato erano MENO di quello che gli avevo pagato per quell' articolo!!!!!; quando gli ho infine chiesto di cancellarmi l 'ordine, dopo qualche ora mi arriva una mail di conferma spedizione.....

Esperienza ORRIBILE!!!! Ho semplicemente sprecato UN SACCO di tempo per mandargli un sacco di email!
E in cambio mi hanno anche fregato dei soldi!!
il mio consiglio: non comprate assolutamente!!!!!!!!
Translate 11/24/2018

Joseline

Hola, en el caso de Ecuador quiero saber si el paquete me llega a mi casa o sea la dirección que puse en el envío o a otro lugar...?
Translate 11/22/2018

Izabela Leite

Oi! Li algo falando que os produtos com número de rastreio que iniciam com "R" demoram pelo menos 3 meses até chegar em você. Alguém já passou por essa experiência e sabe se essa informação procede mesmo? Estou muito preocupada porque comprei as roupas para uma viagem (fiz besteira, eu sei), no valor de R$188,00, mas no site nao tinha opção de frete expresso e acredito que tenha sido o normal ):
Translate 11/19/2018

Cristyane Sena

Fiz o pedido, gerei o boleto mas o endereço do pagador teria que aparecer meu endereço de MG e tá aparecendo um endereço de SP... Alguém sabe me dizer o porquê disso?
Translate 11/15/2018

angie

Sono dei ladri: NON COMPRATE ASSOLUTAMENTE!!!

Ho effettuato il mio ordine il primo di agosto e la merce non è mai arrivata. A settembre chiedo il rimborso, loro sostengono di averlo effettuato il 14 settembre inviandomi un codice di transazione che la mia banca (Banca Intesa) sostiene essere FINTO.

Ad oggi (15 novembre) non ho ricevuto neanche un centesimo e ora sono davvero intenzionata ad andare alla polizia postale per denunciare questa situazione. Purtroppo non ho letto prima le recensioni pessime (di cui il web è pieno) che si riferiscono a questo sito e ora me ne pento amaramente.

NON BUTTATE VIA SOLDI, NON FATE IL MIO ERRORE!!!
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