SHEIN.com was founded June 2015 - but used to be known and quite popular as Sheinside since 2008. SHEIN is one of the first and biggest fashion online shops from China.

The clothes are fashionable and many of them are already cult classics. SHEIN offers great basics for every wardrobe as well as exotic, exclusive fashion pieces. So far we were very happy with our orders and the quality of the pieces - as long as we kept in mind to order about two sizes up. Well, we can only agree to this statement to a certain extent.

SHEIN Index

Experience with SHEIN 

The page is as user-friendly as it used to be as SheInside - and we've tested this with several orders at SheInside as well as SHEIN to be certain :D The website itself is arranged in an aesthetic manner and the product range is quite extensive. Especially the ordering process is easy and fast. (But this can be said about many Chinese online shops nowadays, especially if you use PayPal as a payment method.)

Be aware of the sizes: better order at least one size up, as SHEIN works with Asian measurements. You can find the exact measurements of each garment on each product page.

The quality of the garments doesn't match up to higher-end clothing, but the cuts and colors are definitely up-to-date. If you're not expecting too much quality-wise and fabric-wise, you won't be disappointed. Our experience is, that the quality is often similar to well-known highstreet fashion stores. Our ordered clothes are still in great shape - excluding the messy seams. And we were impressed by the shipping time: we've received our orders within two to three weeks! That's a great time for shipping from China. More details can be found in the following paragraphs:

Details

  • Processing time: 1-3 business days
  • PayPal payment, credit card
  • TrustWave (Security of personal information; credit card details are protected)

Pros

Cons

  • Slow customer service feedback

Payment

SHEIN doesn't offer express paypal checkout, which can be an advantage, as you often can't choose the shipping method and add coupon codes, if you choose express checkout. After registration you get to choose your preferred payment method. Either you pay with PayPal or with your credit card (Visa, Mastercard). In this ordering step you can also use SHEIN coupon codes.

Shein Payment Options

Delivery times and shipping

When you order from the US, you get to choose between three shipping methods:

  • free standard shipping: for orders of US$49+ from the US, takes 1-3 day processing time 
  • standard shipping: US$3.99 for orders with a value of less than US$49
  • express shipping: costs $12.90

If you're not from the US, the shipping times and options will probably vary. Visit SHEIN's shipping FAQ for more information.

Keep in mind, that the processing of your order takes about 5-7 business days, so add this to your shipping time to estimate the approximate arrival of your order. General rule for ordering from China: It's better to place your order a few days earlier, as customs and your postal office tend to work slower than you would like, meaning that the bag, dress or top might otherwise not arrive on time for your meeting or date.

SHEIN and customs

SHEIN is careful when it comes to the customs declaration but doesn't always list the true order values. It tends to round the real numbers down but we didn't have any problems with customs yet (fingers crossed!).

Worried about your order from Asia? We recommend reading up on your country's rules and regulations regarding international shipping and customs fees to be prepared for extra fees if your order does stop at your local customs office.

For orders entering the US, extra taxes and fees are possible. Not all items are taxed when entering the United States. Most are only subject to a nominal processing fee of between $2 and $9 in case of a random customs stop. The amount to be paid can vary depending on the items and how your order is sent. If you're concerned or planning to order goods with a total value of more than $500, you should contact your customs office to confirm any extra fees.

Return policy

You can return your ordered items within 45 days (this time is currently extended to 75 days) of their delivery. But you have to return the items unused, undamaged and in original package. At SHEIN return shipping is free on your 1st return for any order. Items like bodysuits, lingerie, swimwear, jewelry, beauty and accessories (except scarves, bags, and mermaid blankets) cannot be returned.

If you want to return additional items from your order, you you can use the shipping label SHEIN provides and pay a $ 7.99 shipping fee, or you can use your own shipping method at your own costs. Just keep in mind to contact customer service before send anything back to SHEIN. You have to inform them what you want to return or exchange and if you want a refund or if you want a particular item or different size.

Special features

One special feature we have to mention is the option of publishing pictures of your bought outfit and telling other users about your experience with SHEIN and the particular outfit. The Fashion Blogger program is also a very popular feature. You can receive free clothing from SHEIN and publish it on your own blog or on a social platform.

Shein Programs

People who don't blog can also save some money. One possible way for that would be the student program. If you're still in school or college, sign up for the student program to enjoy 15% extra discount on your orders.

Conclusion

Because of its successful blogging program SHEIN gained quite some attention in these past months. It became especially popular in the United States, Spain and France. Because of its great prices, the free shipping and return shipping as well as the product range it will certainly become even more popular in other parts of the world.

Alternatives

 Alternative 1:  Romwe
Romwe
 
free shipping a small fashion shop with a lively community, free shipping and many interesting promotions
 Alternative 2:  YesStyle
YesStyle
 
free shipping
from $35
many stylish and inexpensive fashion and cosmetic items

0 SHEIN Coupons

You can get access to great SHEIN coupon codes by subscribing to their newsletter as well as continuously checking out our listed promo codes on PandaCheck. Interested in more SHEIN vouchers and promotions during 2020? Keep on visiting us at PandaCheck and we will tell you all about it! 

Sorry, no coupons are currently available.

744 Reviews

Order by
08/04/2016

lotuz

Nach 3 Wochen nach Zahlung habe ich endlich mein Bestelltes Kleid und die Sandalette erhalten. Die Schuhe wurden in der falschen Größe geliefert, das Kleid hat richtig Ausdünstungen gehabt deswegen habe ich es auf eigenen Kosten zurückgeschickt. Man bekommt keinen Retourenschein und bleibt auf den Rücksende kosten sitzen die sehr teuer sind nach Belgien da es kein Lager in Deutschland gibt. Nie wieder absolute abzocke das die Qualität nicht wert ist.
10/05/2015

Blondiva

I ordered my two dresses almost a month ago and I still have yet to receive them.
10/01/2015

Shelby

Good quality but shipping took me more than a month.
Translate 02/20/2021

Mutti

Tut Euch allen selbst ein Gefallen und bestellt nie auf chinesischen Ramsch-Seiten. Das ist nichts anderes als qualitativer Schrott der die Weltmärkte überschwemmt, wo man bestenfalls mit einem Artikel hin und wieder mal Glück hat, insofern man seine Ansprüche vorab prinzipiell auf 0 schraubt. Ich verbrenne mein Geld lieber bevor ich auch nur einen weiteren Cent nach China überweise...

Diese Mindestanzahl an Bewertungs-Sternen habe ich lediglich aus dem Grund vergeben (müssen), weil man keine andere Wahl hat, wenn man einen Kommentar hinterlassen will. Allein diese Tatsache spricht in Punkto Seriosität -Bände! Wo sind analog zu den Sternen die Kotz-Emojis, wenn man sie zum Bewerten braucht?!
Translate 02/15/2021

Полина

Скажите пожалуйста, а как и за сколько осуществляется доставка в Беларусь?
Translate 02/15/2021

Lide

Estoy intentado localizar mi paquete la última información que tengo es que esta retenido en aduanas y según el teléfono proporcionado la operadora me comunica que ese no es el número correcto de envío
Translate 02/12/2021

Veronika

Я заказала посылку с SHEIN и нечайно поставила что получила посылку, но на самом деле я не не получала она всего 2 дня вроде как в пути но больше я не вижу что она в пути! Трек не просматривается больше. Что делать незнаю товар уже оплатила. Очень переживаю что будет
Translate 01/29/2021

María Francisca

Para todas las que tienen retenido su pedido en aduana les aconsejo hablar por instagram a Shein_spain ellos te hacen la devolución inmediatamente, yo ya la hice, ya que mi pedido lo espero desde noviembre y lo tienen retenido en aduana, al igual que miles de pedidos más
Translate 01/28/2021

Анна

сколько стоит доставка?
Translate 01/18/2021

Azahara

Hola, me gustaría hacer un pedido para Gran Canarias me da cosa que no llegue, alguien podría ayudarme?
Translate 01/18/2021

İpek

09.01.2020 tarihinde sipariş ettiğim ürünler 9 gündür eksik belge gerekçesi ile gümrükte bekletiliyor. Hiçbir şekilde ilgililere ulaşamıyorum. Geri iade de yapamıyorum.
Translate 01/15/2021

Nia

Hola soy de Nicaragua y gaste $ 200 en ropa , disque me salió gratis el envío pero luego dhl me envió un correo que estaba en aduana y pague $110 de impuesto, y me hicieron dar muchas vueltas, si hubiese sabido que eso pasaría no compro ahí, aparte que el correo se fue a spam y de suerte lo leí un día antes de acabar el día hábil si no me cobraban 100 dolares extras de mora PESIMO SERVICIO.
Translate 01/08/2021

Karen

No me deja hacer pedidos a Costa Rica, a alguien más le sucede lo mismo?
Translate 01/04/2021

katherine peña morales

BUENOS DIAS
HACE MAS DE UN MES REALIZE UNA COMPRA EN SHEIN Y HASTA AHORA NO HE RECIBIDO LOS PRODUCTOS
EN SHEIN APARECE QUE ESTA RETENIDO EN INSPECCION ADUANERA EL DIA 08.12, HE INTENTADO LLAMAR PERO NO HE PODIDO CONTACTARME CON NADIE Y NO HE PODIDO RECIBIR ALGUNA RESPUESTA, ALGUIEN SABRA A DONDE DEBO LLAMAR Y AVERIGUAR DONDE SE ENCUENTRAN LOS PRODUCTOS?
Translate 01/02/2021

Alessandra

Pacco bloccato in Belgio dal 22 dicembre circa. Data prevista di consegna oggi. Nessuna traccia del pacco. Cosa fare?
Translate 12/30/2020

ELENA

Mi experiencia con shein es excelente! Los pedidos no tardan más de 10 días en llegarme, viene todo en perfecto estado dado que lo empaquetan estupendamente, y la calidad de la ropa por el precio por el que se vende me parece muy buena, además de muy bonita. La prefiero mil veces más a cualquier franquicia que se pueda encontrar en España.
Translate 12/25/2020

Grace

Hola, mi pedido de shein ya lleva más de 30 días y esta retenido en aduanas chilexpress no puede hacer nada que me tengo que contactar con shein para ver ese tema, pero shein solo tiene chat virtual
Que puedo hacer para que aduanas me libere mi pedido?
Translate 12/19/2020

sonia

Hola..Hace 2 semanas hice mi pedido en Shein...me acaba de llegar un mensaje diciendo que necesito hacer declaracion de aduana...Que va a pasar con mi pedido?
Translate 12/17/2020

Thais

Boa noite, gostaria de uma ajuda. Tenho um pedido da SHEIN que esta na alfândega. Onde eu vejo o boleto disponível pra pagamento dessa taxa? Alguém poderia me ajudar ?
Obrigada:.
Translate 12/15/2020

GRENNA

Como que eu entro em contato com a Shein para solicitar o reembolso de 50% sobre a taxa da alfandega? Não encontrei esta opção no site para fazer a solicitação.
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