SHEIN.com was founded June 2015 - but used to be known and quite popular as Sheinside since 2008. SHEIN is one of the first and biggest fashion online shops from China.

The clothes are fashionable and many of them are already cult classics. SHEIN offers great basics for every wardrobe as well as exotic, exclusive fashion pieces. So far we were very happy with our orders and the quality of the pieces - as long as we kept in mind to order about two sizes up. Well, we can only agree to this statement to a certain extent.

SHEIN Index

Experience with SHEIN 

The page is as user-friendly as it used to be as SheInside - and we've tested this with several orders at SheInside as well as SHEIN to be certain :D The website itself is arranged in an aesthetic manner and the product range is quite extensive. Especially the ordering process is easy and fast. (But this can be said about many Chinese online shops nowadays, especially if you use PayPal as a payment method.)

Be aware of the sizes: better order at least one size up, as SHEIN works with Asian measurements. You can find the exact measurements of each garment on each product page.

The quality of the garments doesn't match up to higher-end clothing, but the cuts and colors are definitely up-to-date. If you're not expecting too much quality-wise and fabric-wise, you won't be disappointed. Our experience is, that the quality is often similar to well-known highstreet fashion stores. Our ordered clothes are still in great shape - excluding the messy seams. And we were impressed by the shipping time: we've received our orders within two to three weeks! That's a great time for shipping from China. More details can be found in the following paragraphs:

Details

  • Processing time: 1-3 business days
  • PayPal payment, credit card
  • TrustWave (Security of personal information; credit card details are protected)

Pros

Cons

  • Slow customer service feedback

Payment

SHEIN doesn't offer express paypal checkout, which can be an advantage, as you often can't choose the shipping method and add coupon codes, if you choose express checkout. After registration you get to choose your preferred payment method. Either you pay with PayPal or with your credit card (Visa, Mastercard). In this ordering step you can also use SHEIN coupon codes.

Shein Payment Options

Delivery times and shipping

When you order from the US, you get to choose between three shipping methods:

  • free standard shipping: for orders of US$49+ from the US, takes 1-3 day processing time 
  • standard shipping: US$3.99 for orders with a value of less than US$49
  • express shipping: costs $12.90

If you're not from the US, the shipping times and options will probably vary. Visit SHEIN's shipping FAQ for more information.

Keep in mind, that the processing of your order takes about 5-7 business days, so add this to your shipping time to estimate the approximate arrival of your order. General rule for ordering from China: It's better to place your order a few days earlier, as customs and your postal office tend to work slower than you would like, meaning that the bag, dress or top might otherwise not arrive on time for your meeting or date.

SHEIN and customs

SHEIN is careful when it comes to the customs declaration but doesn't always list the true order values. It tends to round the real numbers down but we didn't have any problems with customs yet (fingers crossed!).

Worried about your order from Asia? We recommend reading up on your country's rules and regulations regarding international shipping and customs fees to be prepared for extra fees if your order does stop at your local customs office.

For orders entering the US, extra taxes and fees are possible. Not all items are taxed when entering the United States. Most are only subject to a nominal processing fee of between $2 and $9 in case of a random customs stop. The amount to be paid can vary depending on the items and how your order is sent. If you're concerned or planning to order goods with a total value of more than $500, you should contact your customs office to confirm any extra fees.

Return policy

You can return your ordered items within 45 days (this time is currently extended to 75 days) of their delivery. But you have to return the items unused, undamaged and in original package. At SHEIN return shipping is free on your 1st return for any order. Items like bodysuits, lingerie, swimwear, jewelry, beauty and accessories (except scarves, bags, and mermaid blankets) cannot be returned.

If you want to return additional items from your order, you you can use the shipping label SHEIN provides and pay a $ 7.99 shipping fee, or you can use your own shipping method at your own costs. Just keep in mind to contact customer service before send anything back to SHEIN. You have to inform them what you want to return or exchange and if you want a refund or if you want a particular item or different size.

Special features

One special feature we have to mention is the option of publishing pictures of your bought outfit and telling other users about your experience with SHEIN and the particular outfit. The Fashion Blogger program is also a very popular feature. You can receive free clothing from SHEIN and publish it on your own blog or on a social platform.

Shein Programs

People who don't blog can also save some money. One possible way for that would be the student program. If you're still in school or college, sign up for the student program to enjoy 15% extra discount on your orders.

Conclusion

Because of its successful blogging program SHEIN gained quite some attention in these past months. It became especially popular in the United States, Spain and France. Because of its great prices, the free shipping and return shipping as well as the product range it will certainly become even more popular in other parts of the world.

Alternatives

 Alternative 1:  Romwe
Romwe
 
free shipping a small fashion shop with a lively community, free shipping and many interesting promotions
 Alternative 2:  YesStyle
YesStyle
 
free shipping
from $35
many stylish and inexpensive fashion and cosmetic items

0 SHEIN Coupons

You can get access to great SHEIN coupon codes by subscribing to their newsletter as well as continuously checking out our listed promo codes on PandaCheck. Interested in more SHEIN vouchers and promotions during 2020? Keep on visiting us at PandaCheck and we will tell you all about it! 

Sorry, no coupons are currently available.

683 Reviews

Order by
08/04/2016

lotuz

Nach 3 Wochen nach Zahlung habe ich endlich mein Bestelltes Kleid und die Sandalette erhalten. Die Schuhe wurden in der falschen Größe geliefert, das Kleid hat richtig Ausdünstungen gehabt deswegen habe ich es auf eigenen Kosten zurückgeschickt. Man bekommt keinen Retourenschein und bleibt auf den Rücksende kosten sitzen die sehr teuer sind nach Belgien da es kein Lager in Deutschland gibt. Nie wieder absolute abzocke das die Qualität nicht wert ist.
10/05/2015

Blondiva

I ordered my two dresses almost a month ago and I still have yet to receive them.
10/01/2015

Shelby

Good quality but shipping took me more than a month.
Translate 09/25/2020

Sam

Hola buenas, hice un pedido desde España y desde ayer me aparece en la mensajeria local de Bélgica, alguien sabe porque!???
He realizado varios pedidos antes y nunca me ha pasado esto.
Me gustaría saber si es que se va parando en varios lugares antes de llegar a España o es otra cosa.
Translate 09/23/2020

Romina

saben cuanto tiemp queda retenido en aduana los paquetes de shein ?
Translate 09/23/2020

Fabiola

Hola soy de Chile y mi pedido se encuentra sin factura desde hace 1 mes y Shein nunca más me respondió el correo.
alguien sabe como comunicarse de alguna manera directa, otro correo? que no sea data@shein.com y que no sea soporte servicio al cliente desde la página? por que de verdad que no ayuda en nada, y lamentablemente que lastima que algunos tengan que pagar impuestos, yo compré $240.000 sin saber que podía suceder esto, no me quiero imaginar el cobro que tendré, si alguien me puede ayudar con esa información, gracias.
Translate 09/23/2020

Melissa

Hola, alguien de Costa Rica y me explique su experiencia con los casilleros, cuánto le cobro impuestos y cuánto duró en llegar?
Translate 09/21/2020

Patricia

Soy de chile Mi Pedido esta retenido en aduana por falta de factura
Trato de comunicarme con shein y nada
Alguien tiene contacto o que hacer
Translate 09/20/2020

Carolina Araya

Soy de Chile. Tengo una compra de $134.000 tengo que pagar aduana?
Translate 09/17/2020

Francisca

Hola necesito saber sobre mi factura llego a chile pero falta la factura del prodcto
Translate 09/17/2020

Maricela Gutiérrez

Por donde llegan los pedidos de shein?..
Por correos chile??
Translate 09/16/2020

Katia

Più della metà degli ordini hanno PROBLEMI.. il mio arrivato difettoso
Translate 09/11/2020

ivania

ademas de cobrar impuesto por aduana, les han quitado articulos de su compra por ser 3 parecidos? ejemplo 4 blusas distintas, 4 bolsos distintos .
Translate 09/11/2020

Raquel

Hola soy de chile, alguien sabe si la aduana te cobra al comprar menos de 20 mil pesos o 30 mil?
Translate 09/08/2020

pamelatroncoso

Saludos desde Chile; pregunta; alguien sabe como puedo reclamar la factura de mi pedido para que me puedan despachar en Chilexpress?? Gracias!
Translate 09/05/2020

Karen

Quiero traer ropa d shein a Ecuador pero no se como hacer con lo del envío los costos alguien m puede ayudar
Translate 09/02/2020

JORGE

hola alguien sabe algun correo de SHEIN, TENGO PROBLEMAS CON MI CARGA
Translate 09/02/2020

Hugo Sebastián Campos Rivero

Buenas quisiera saber si compro por shein me llega a mi domicilio aquí en Bolivia? O que tengo q hacer
Translate 08/29/2020

Litzy

Alguien save como hacer que me llegue a ecuador sin pagar tanto en aduana gracias
Translate 08/28/2020

Lilly

Hola soy de Costa Rica, soy nueva en esto y me gustaría saber como cuánto cobra aduanas, hice un pedido de $185 y son aproximadamente 34 artículos, como cuánto me cobrarían en aduana por eso ??? ES URGENTE NECESITO AYUDA
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