SHEIN.com was founded June 2015 - but used to be known and quite popular as Sheinside since 2008. SHEIN is one of the first and biggest fashion online shops from China.

The clothes are fashionable and many of them are already cult classics. SHEIN offers great basics for every wardrobe as well as exotic, exclusive fashion pieces. So far we were very happy with our orders and the quality of the pieces - as long as we kept in mind to order about two sizes up. Well, we can only agree to this statement to a certain extent.

SHEIN Index

Experience with SHEIN 

The page is as user-friendly as it used to be as SheInside - and we've tested this with several orders at SheInside as well as SHEIN to be certain :D The website itself is arranged in an aesthetic manner and the product range is quite extensive. Especially the ordering process is easy and fast. (But this can be said about many Chinese online shops nowadays, especially if you use PayPal as a payment method.)

Be aware of the sizes: better order at least one size up, as SHEIN works with Asian measurements. You can find the exact measurements of each garment on each product page.

The quality of the garments doesn't match up to higher-end clothing, but the cuts and colors are definitely up-to-date. If you're not expecting too much quality-wise and fabric-wise, you won't be disappointed. Our experience is, that the quality is often similar to well-known highstreet fashion stores. Our ordered clothes are still in great shape - excluding the messy seams. And we were impressed by the shipping time: we've received our orders within two to three weeks! That's a great time for shipping from China. More details can be found in the following paragraphs:

Details

  • Processing time: 1-3 business days
  • PayPal payment, credit card
  • TrustWave (Security of personal information; credit card details are protected)

Pros

Cons

  • Slow customer service feedback

Payment

SHEIN doesn't offer express paypal checkout, which can be an advantage, as you often can't choose the shipping method and add coupon codes, if you choose express checkout. After registration you get to choose your preferred payment method. Either you pay with PayPal or with your credit card (Visa, Mastercard). In this ordering step you can also use SHEIN coupon codes.

Shein Payment Options

Delivery times and shipping

When you order from the US, you get to choose between three shipping methods:

  • free standard shipping: for orders of US$49+ from the US, takes 1-3 day processing time 
  • standard shipping: US$3.99 for orders with a value of less than US$49
  • express shipping: costs $12.90

If you're not from the US, the shipping times and options will probably vary. Visit SHEIN's shipping FAQ for more information.

Keep in mind, that the processing of your order takes about 5-7 business days, so add this to your shipping time to estimate the approximate arrival of your order. General rule for ordering from China: It's better to place your order a few days earlier, as customs and your postal office tend to work slower than you would like, meaning that the bag, dress or top might otherwise not arrive on time for your meeting or date.

SHEIN and customs

SHEIN is careful when it comes to the customs declaration but doesn't always list the true order values. It tends to round the real numbers down but we didn't have any problems with customs yet (fingers crossed!).

Worried about your order from Asia? We recommend reading up on your country's rules and regulations regarding international shipping and customs fees to be prepared for extra fees if your order does stop at your local customs office.

For orders entering the US, extra taxes and fees are possible. Not all items are taxed when entering the United States. Most are only subject to a nominal processing fee of between $2 and $9 in case of a random customs stop. The amount to be paid can vary depending on the items and how your order is sent. If you're concerned or planning to order goods with a total value of more than $500, you should contact your customs office to confirm any extra fees.

Return policy

You can return your ordered items within 45 days (this time is currently extended to 75 days) of their delivery. But you have to return the items unused, undamaged and in original package. At SHEIN return shipping is free on your 1st return for any order. Items like bodysuits, lingerie, swimwear, jewelry, beauty and accessories (except scarves, bags, and mermaid blankets) cannot be returned.

If you want to return additional items from your order, you you can use the shipping label SHEIN provides and pay a $ 7.99 shipping fee, or you can use your own shipping method at your own costs. Just keep in mind to contact customer service before send anything back to SHEIN. You have to inform them what you want to return or exchange and if you want a refund or if you want a particular item or different size.

Special features

One special feature we have to mention is the option of publishing pictures of your bought outfit and telling other users about your experience with SHEIN and the particular outfit. The Fashion Blogger program is also a very popular feature. You can receive free clothing from SHEIN and publish it on your own blog or on a social platform.

Shein Programs

People who don't blog can also save some money. One possible way for that would be the student program. If you're still in school or college, sign up for the student program to enjoy 15% extra discount on your orders.

Conclusion

Because of its successful blogging program SHEIN gained quite some attention in these past months. It became especially popular in the United States, Spain and France. Because of its great prices, the free shipping and return shipping as well as the product range it will certainly become even more popular in other parts of the world.

Alternatives

 Alternative 1:  Romwe
Romwe
 
free shipping a small fashion shop with a lively community, free shipping and many interesting promotions
 Alternative 2:  YesStyle
YesStyle
 
free shipping
from $35
many stylish and inexpensive fashion and cosmetic items

0 SHEIN Coupons

You can get access to great SHEIN coupon codes by subscribing to their newsletter as well as continuously checking out our listed promo codes on PandaCheck. Interested in more SHEIN vouchers and promotions during 2020? Keep on visiting us at PandaCheck and we will tell you all about it! 

Sorry, no coupons are currently available.

724 Reviews

Order by
08/04/2016

lotuz

Nach 3 Wochen nach Zahlung habe ich endlich mein Bestelltes Kleid und die Sandalette erhalten. Die Schuhe wurden in der falschen Größe geliefert, das Kleid hat richtig Ausdünstungen gehabt deswegen habe ich es auf eigenen Kosten zurückgeschickt. Man bekommt keinen Retourenschein und bleibt auf den Rücksende kosten sitzen die sehr teuer sind nach Belgien da es kein Lager in Deutschland gibt. Nie wieder absolute abzocke das die Qualität nicht wert ist.
10/05/2015

Blondiva

I ordered my two dresses almost a month ago and I still have yet to receive them.
10/01/2015

Shelby

Good quality but shipping took me more than a month.
Translate 12/01/2020

Griselda

Hola hice mi pedido pero cuando lo pague me di cuenta que no aproveché mi descuento, lo cancele me hicieron la devolución pero a una tarjeta shein volví a hacer el pedido pero ahora como le hago para pagar con el saldo que tengo?
Translate 12/01/2020

Daniela

La ropa me ha ido super bien, pero tengo dudas, mande a traer en la primera vez 6 prendas y tuve que pagar prácticamente el doble de impuesto en aduanas. (Costa Rica) Quisiera saber como se maneja esas cosas, si es por peso o monto. Y como sería más fácil mandar a traer.
Translate 11/25/2020

Karolines

Hola soy abogada venezolana que conoce el procedimiento para el reembolso de los paquetes retenidos en aduana o para su liberación. y ayudo con reembolsos en Latinoamérica.

Si quieres mi apoyo contactarme al +56 9 4732 6885.
Importante: No solicito información personal
Translate 11/23/2020

Luisana

Hola,quiero hacer una compra de 400$ en shein a estados unidos, pero no se si cobran aduana, necesito saber eso para ya!!
Translate 11/19/2020

Карина Коробейникова

нужно ли сообщать о получении посылки?
Translate 11/19/2020

Tamara

No me entregaran mi paquete retenido en aduana y es imposible comunicarme con shein ya que contesta una maquina y necesito mi dinero de vuelta, horrible experiencia
Translate 11/19/2020

Ilaria Pierozzi

Rimango sorpresa da recensioni così sommarie e parziali. Non vi è nessun tipo di approfondimento circa la completezza dell'informazione data prima dell'acquisto su prodotto (dettagli sui materiali, lavaggi, certificazioni di prodotto cogenti e non) o sul produttore (made in, produttore, certificazioni, etc).
Si spiega le modalità di reso non sottolineando la limitatezza dello stesso e soprattutto non si evidenzia la mancanza di qualsiasi altra forma di reclamo.
Pertanto analisi inutile se non dannosa.
Translate 11/15/2020

K.B

Ich bestelle regelmäßig für die ganze Familie bei Shein. Bisher immer alles Top! Die Auswahl ist riesig. Die Kleidung modern, die Übergrößen auch im Trend. Das Preisleistungsverhältnis super. Bezahlung auf Rechnung bei Klarna. Habe meistens noch 20 bis 25 % Rabatt erhalten. Sehr viel Kleidung passte und entsprach den von Shein angegebenen Maßen bzw. Angaben. Man sollte auf die genauen Maße achten und mit den eigenen Körpermaßen vergleichen. Man kann die eigenen Körpermaße bei Shein eintragen, dann bekommt man teilweise eine Größenempfehlung angegeben. Die Kundenbewertungen können auch hilfreich sein. Rücksendungen und Gutschriften waren problemlos. Bisher gab es auch keine Probleme mit dem Zoll.
Translate 11/13/2020

Raquel

Buenas tengo un pedido de 158 dolares en proceso de pago pero quiero saber si es confiable la compra con tarjeta de débito y si me hacen algún otro cobro a el ingresar el paquete a costa rica impuestos aduanas o algo así
Translate 11/12/2020

Márcia

Gostaria de saber porque não consigo encomendar maquiagem na shein, aparece a seguinte mensagem "não é possível enviar pedidos contendo cosméticos"
Translate 11/11/2020

Kelly

Hola me gustaría saber si cobran impuestos por envío a Estados Unidos, ósea si la aduana te cobra por ingreso o algo . Ya que yo sé que el envío es gratis pero no sé si la aduana cobra algo como en otros paises
Translate 11/11/2020

Carolina

Hola buenas tardes necesito q.me entreguen mi paquete q fue devuelto a Santiago ya q fue enviado a la sucursal de chile express de Calbuco y no fue retirado oportunamente necesito q.lo devuelvan otra vez a chile express calbuco
Translate 11/10/2020

Virginia

Mi pedido lleva en el despacho aduanero desde el 27 de octubre e hice el pedido el 16 de octubre. Como puedo saber si me va a llegar? O con quien puedo contactar?
Translate 11/09/2020

ruth lobos

hice un pedido en septiembre y aun no llega ,encuentro que a demorado mucho
Translate 11/07/2020

Lorens

Eso es mentira, en la página de SHEIN dice claramente que ellos no se hacen responsables de los gastos por aduanas.
Translate 11/06/2020

Isabella Heler

Estou extremamente decepcionada, comprei apenas 4 roupas no total de R$179 que ao converter no valor do dólar atual dá $33, e fui taxada em R$200 reais. E mesmo eu solicitando a revisão de tributos estão exigindo eu pagar esse valor.
Acredito que essa afirmativa é enganosa em relação a Shein: "Vale dizer que, no Brasil, a Receita Federal só insenta de tributos as compras realizadas no exterior que não ultrapassem o valor de $50."
Translate 11/06/2020

Marylin

Hola tengo un paquete con dirección de envío a honduras por DHL express
Hoy me enviaron un mensaje que el pedido ya estaba en instalaciones de servicios preparando la entrega a mi domicilio y quisiera saber si tengo que pagar tazas o impuestos por este paquete el número de siguimiento es 6086316320
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