SheIn.com was founded June 2015 - but used to be known and quite popular as Sheinside since 2008. Shein is one of the first and biggest fashion online shops from China.

The clothes are fashionable and many of them are already cult classics. SheIn offers great basics for every wardrobe as well as exotic, exclusive fashion pieces. So far we were very happy with our orders and the quality of the pieces - as long as we kept in mind to order about two sizes up. Well, we can only agree to this statement to a certain extent.

SheIn Index

Experience with SheIn

The page is as user-friendly as it used to be as SheInside - and we've tested this with several orders at SheInside as well as SheIn to be certain :D The website itself is arranged in an aesthetic manner and the product range is quite extensive. Especially the ordering process is easy and fast. (But this can be said about many Chinese online shops nowadays, especially if you use PayPal as a payment method.)

Be aware of the sizes: better order at least one size up, as SheIn works with Asian measurements. You can find the exact measurements of each garment on each product page.

The quality of the garments doesn't match up to higher-end clothing, but the cuts and colors are definitely up-to-date. If you're not expecting too much quality-wise and fabric-wise, you won't be disappointed. Our experience is, that the quality is often similar to well-known highstreet fashion stores. Our ordered clothes are still in great shape - excluding the messy seams. And we were impressed by the shipping time: we've received our orders within two to three weeks! That's a great time for shipping from China. More details can be found in the following paragraphs:

Details

  • Processing time: 5-7 business days
  • PayPal payment, credit card
  • TrustWave (Security of personal information; credit card details are protected)

Pros

Cons

  • buyer has to pay return shipping fees

Payment

SheIn doesn't offer express paypal checkout, which can be an advantage, as you often can't choose the shipping method and add coupon codes, if you choose express checkout. After registration you get to choose your preferred payment method. Either you pay with PayPal or with your credit card (Visa, Mastercard). In this ordering step you can also use SheIn coupon codes or SheIn Bonus Points.

Shein Payment Options

Delivery times and shipping

When you order from the US, you get to choose between three shipping methods:

  • standard shipping: free for orders from the US, takes 9-12 business days (+ processing time!)
  • expedited shipping: free for orders over $49.00, otherwise $1.90, takes about 6-8 business days (+ processing time!)
  • express shipping: free for orders over $99.00 (otherwise $12.90), takes about 3 - 5 business days  (+ processing time!)

Shein Shipping Methods

If you're not from the US, the shipping times and options will probably vary. Visit SheIn's shipping FAQ for more information.

Keep in mind, that the processing of your order takes about 5-7 business days, so add this to your shipping time to estimate the approximate arrival of your order. General rule for ordering from China: It's better to place your order a few days earlier, as customs and your postal office tend to work slower than you would like, meaning that the bag, dress or top might otherwise not arrive on time for your meeting or date.

SheIn and customs

SheIn is careful when it comes to the customs declaration but doesn't always list the true order values. It tends to round the real numbers down but we didn't have any problems with customs yet (fingers crossed!).

Worried about your order from Asia? We recommend reading up on your country's rules and regulations regarding international shipping and customs fees to be prepared for extra fees if your order does stop at your local customs office.

For orders entering the US, extra taxes and fees are possible. Not all items are taxed when entering the United States. Most are only subject to a nominal processing fee of between $2 and $9 in case of a random customs stop. The amount to be paid can vary depending on the items and how your order is sent. If you're concerned or planning to order goods with a total value of more than $500, you should contact your customs office to confirm any extra fees.

Return policy

You can return your ordered items within 30 days of their delivery. But you have to return the items unused, undamaged and in original package. At SheIn you have to pay for the return shipping fees and won't get a refund for these fees. Items like tights, jewelry, swimwear, lingerie and accessories cannot be returned

You can return items either by shipping them to the SheIn Return Center in the US, in Belgium or in China. Just keep in mind to contact customer service before send anything back to SheIn. You have to inform them what you want to return or exchange and if you want a refund or if you want a particular, different size.

Special features

One special feature we have to mention is the option of publishing pictures of your bought outfit and telling other users about your experience with SheIn and the particular outfit. The fashion blogger program is also a very popular feature. You can receive free clothing from SheIn and publish it on your own blog or on a social platform if you have more than 5.000 followers.

Shein Programs

People who don't blog can also save some money. One possible way for that is the SheIn point system - this way you can collect points for discounts on your next order. The other option would be the VIP program. Depending on the value of your previous orders you gain a certain VIP level and get a corresponding discount of up to 10%.

Conclusion

Because of its successful blogging program SheIn gained quite some attention in these past months. It became especially popular in the United States, Spain and France. Because of its great prices, the nice customer service and the product range it will certainly become even more popular in these countries as well as other parts of the world.

Alternatives

 Alternative 1:  Romwe
Romwe
 
free shipping a small fashion shop with a lively community, free shipping and many interesting promotions
 Alternative 2:  YesStyle
YesStyle
 
free shipping
from $35
many stylish and inexpensive fashion and cosmetic items

0 SheIn Coupons

You can get access to great SheIn coupon codes by subscribing to their newsletter as well as continuously checking out our listed promo codes on PandaCheck. Did you know that you get 40% discount on your very first SheIn order? Interested in more SheIn vouchers and promotions during 2017? Keep on visiting us at PandaCheck and we will tell you all about it! 

Sorry, no coupons are currently available.

507 Reviews

Order by
08/04/2016

lotuz

Nach 3 Wochen nach Zahlung habe ich endlich mein Bestelltes Kleid und die Sandalette erhalten. Die Schuhe wurden in der falschen Größe geliefert, das Kleid hat richtig Ausdünstungen gehabt deswegen habe ich es auf eigenen Kosten zurückgeschickt. Man bekommt keinen Retourenschein und bleibt auf den Rücksende kosten sitzen die sehr teuer sind nach Belgien da es kein Lager in Deutschland gibt. Nie wieder absolute abzocke das die Qualität nicht wert ist.
10/05/2015

Blondiva

I ordered my two dresses almost a month ago and I still have yet to receive them.
10/01/2015

Shelby

Good quality but shipping took me more than a month.
Translate 06/15/2019

ana

Hola mi nombre es ana, tengo una pregunta a ver si me pueden ayudar pedi en shein mas del precio que ponen para tener el free express shipping para que no me cobraran envios y ahora la empresa de DHL me esta cobrando por las aduanas la mitad del precio que pague el dia de la compra. pague 168 dolares y me pide que por el envio tengo q pagar 86dolares por gasto en aduanas cuando deberia ser gratis. Alguien me ayuda como hago con esto . Soy de costa rica
Translate 06/10/2019

MARÍLIA DOS SANTOS MARINHO SANTOS

Olá gostaria de saber se existe a opção de parcelar as compras no cartão de credito, Quando coloco os dados do meu cartao de credito, nao vejo opção de parcelamento.
Translate 05/31/2019

Maria

Alguien que me ayude , es la primera vez que compro y cuando me aprecio que el paquete se había enviado ya al almacén me aprecio algo que decía confirmar entrega y por error le di click y dice que mi paquete ya fue entregado , supongo que a mi casa y no es así , me podrán decir si mi paquete ya no se enviara o que pasara ?? ????
Translate 05/29/2019

thais sarzo

hola, yo vivo en cuba, y queria saber si se pueden hacer envios aca, y que tiempo se demora
Translate 05/26/2019

Frank

Falsche Größenangabe seitens Shein.
Für die Rücksendung der viel zu kleinen Kleidungsstücke wurden mir insgesamt 9€ berechnet!
Reklamation zwecklos.

Die Grösse XL entspricht tatsächlich Größe S
Das ist nicht mein Fehler!
Meiner Meinung nach ist das Betrug am Kunden!
Damit haben sie sicher einen Kunden verloren.
Leute, lasst euch nicht betrügen.
Meidet diesen Shop. Es gibt hunderte die besser sind.
Translate 05/24/2019

Ольга

Первый заказ отправлен 30 апреля ,нет ответа.
Второй заказ в мае тоже нет ничего.Н ет ни трек номер,ничего.
Как отследить посылки где они?
Translate 05/18/2019

Ximena

Mi pedido dice que el vuelo llego a Mexico el 12 de este mes y de ahí no cambia es mi primer pedido, no sé si sea normal
Translate 05/17/2019

Luana

Eu fiquei satisfeita com minhas compras na Shein. Realmente, quando os produtos chegam ao Brasil, a receita federal cobra uma taxa para liberação dos mesmos. Paguei a taxa mas a Shein me restituiu 50% do valor. A empresa foi super atenciosa comigo.
Translate 05/06/2019

Antonietta

Pessimo è dire poco !!!
Ho speso la bellezza di 100 euro per due vestiti che non ne valgono nemmeno 20 tutti e due .
Nessuno dei due vestiti è nemneno simile a quelli da Me ordinati !!!!
E poi quando ho riscritto in chat per un cambio o un rimborso sono SPARITI.
Ho scritto diverse mail ma nessuno mi ha mai risposto !!!!
Ho fatto una miriade di telefonate ma mi fanno partire puntualmente la segreteria !!!!
Io direi che sono semplicemente dei ladri e lo sconsiglio vivamente! !!!
Perché almeno di una risposta ne avrei avuto diritto !!!
Disonesti all'ennesima potenza !
Translate 04/27/2019

Yuny

Hola, soy de México y quiero hacer mi primer pedido desde hace unos meses, esta vez estuve a punto de hacerlo ya que una prima hizo un pedido el cual si le llego pero ahora que leo sus comentarios me da miedo pedirlo y que no llegue
Translate 04/27/2019

Tamara

Yo accidentalmente apreté por equivocación el botón de confirmar la entrega y que el paquete ya me había llegado, pero no es así, solo fue un error mío al querer ver cómo iba mi pedido. ¿Alguien sabe si hay algún problema con eso? ¿Saben si mi pedido de todas formas me llegará? Estoy preocupada:(
Translate 04/22/2019

Geraldine

La semana pasada hice mi primer compra en shein y todo iba bien, podía "rastrear" mi paquete, dejo de tener movimiento el 17 de este mes , no le di importancia pues este fin fueron días inhábiles, el día de hoy ingreso para ver si había algún movimiento y me encuentro con que no hay pedido en mi perfil, simplemente desapareció
A alguien le ha pasado? Que puedo hacer ya entre al área de ayuda y hay un chat q solo dice q no hay pedidos registrados en mi cuenta
Translate 04/13/2019

Nohema

A México cuanto es lo maximo que se ha tardado ??
Mi pedido lleva estancado 4 dias en el mismo luegar segun ya llegó a Mexico pero no pasa de ahí es normal?
Translate 04/12/2019

Samantha

Tiene 3 dias que envie mi pedido & aun me aparece (procesando) que pasa?
Translate 04/11/2019

Jackeline Moura

Fiz uma compra e a SHEIN ainda não realizou o pagamento da taxa alfandegária. O que devo fazer??
Translate 04/09/2019

Flavia Martins

Expectativa era que as roupas fossem entregues. a Realidade é que não foram.

Oi, eu me ferrei quando as roupas não chegaram, depois a desculpa de manco da SHEIN foi esta abaixo:
"Oi, caro cliente:
Bom dia.
Obrigada por nos contactar e estamos mais do que felizes em ajudá-lo.
Querida, com base na nova regulamentação do Correio do Brasil, desde 27 de agosto de 2018, a SHEIN exige que todos os consignatários paguem a taxa de desembaraço aduaneiro aos correios antes da entrega, o valor é de US $ 3,5 (isto é, 15 reais). Então os correios vão começar a entrega.
Porque os correios não te avisaram a tempo de pagar 15 reais, e o seu pacote foi devolvido.
Prezada, como essa taxa é cobrada pelos Correios do Brasil, por favor, verifique com atenção. Ao mesmo tempo, temos dicas especiais em nosso site, por favor, preste atenção a ele. Eu sinceramente peço desculpas a você.
Neste caso, oferecemos-lhe duas soluções: reenviar ou reembolso. Que tipo de modo vc gosta de mais?"

sinceramente, se há uma taxa aduaneira a pagar, porque a Shein não cobrou a taxa quando comprei as roupas? Foi depois de agosto de 2018 quando eu comprei, Eles já sabiam dessa cobrança, e isso é conversa pra boi dormir. Vamos ver se eu vou recuperar a quantia paga...
Translate 04/04/2019

Carolina

Me encanta la marca SHEIN! estoy sorprendida con los productos y la verdad, los plazos de envío para España están bastante bien. Lo recomiendo al 100%!
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