Shop details for Romwe
Romwe.com is a Chinese online fashion shop. Its range of products features garments and accessories as well as some interesting items in the category beauty and, depending on the season, swimwear. It’s not a large online shop like YesStyle but it has its advantages such as free worldwide shipping. Its Alexa ranking of 12.097 shows that the shop keeps on getting more and more well-known - especially in Italy and the Philippines.
Experience with ROMWE
We checked out romwe.com extensively and ordered a few things to tell you about our experiences.
Pros
Cons
Payment
You can check your order out directly with the “Paypal Checkout” button and use the address that is deposited in your PayPal account. If you take the time and register on ROMWE, you get a 15% discount for new customers and get to choose between more payment methods. The main interesting methods are credit card payment (Visa, Maestro or Mastercard for example) as well as the possibility to pay with sofort banking and giropay. These payment methods are a rarity in Chinese online shops, as they are very specific for certain countries.
Even if the possibility to pay with these payment methods is pretty impressive, we still recommend paying with PayPal. Because of the PayPal buyer protection you’re on the safe side and can retrieve your money within 40 days of payment in case your package doesn’t arrive or some other communication problem arises.
Shipping costs and delivery time
ROMWE is offering two different but useful shipping options with set shipping costs and delivery times:
- Standard Shipping: free for orders of $50+, otherwise costs you $3.99.
- Express Shipping: free for orders with a value of at least $99, otherwise $13.90
We recommend Standard Shipping for smaller orders, as it doesn't cost much and doesn't differ much in its delivery time to the express shipping option. Don't forget to enter your coupon code during this ordering step!
ROMWE and customs
ROMWE usually declares its orders carefully, so that a stop at the customs office shouldn't happen. Nevertheless, you should be aware of your countries rules and regulations concerning customs and import tax. So take the time and research a bit. We've collected some information on tax procedures and regulations in our Question and Answer section.
Great package: We rarely see such lovely and careful separate product packaging when ordering from China
Return policy
Returning items from your order is necessarily a bit complicated. You can return items (unworn, that means without any perfume scents or similar, and unwashed) within 60 days after receiving your order. Tights, socks, jewellery, swimwear, sunglasses, accessories and final sale products can’t be returned or exchanged. If you have to return an item, you should contact the customer support. They will authorize your return, give you a return number (RMA number) and a return address. The Live Chat on Romwe’s website can also answer quickly any inquiries you have. If you’re returning something because ROMWE made a mistake such as deliver the wrong item, size or color, they will refund you for the return shipping fee. But if you simply do not like an item, you have to pay the return shipping fee yourself.
Special features
ROMWE is a pretty specific but small fashion shop. It inspires potential customers with its Pinterest page, a YouTube channel and even an own blog. Items that are presented on the blog are often on a special sale and are discounted for a limited time.
Alternatives
The interesting item range, the active communication with bloggers, customers and fashion fans on different social media sites as well as the amazing payment options make ROMWE to a unique online fashion shop. But if you’re still looking for similar shops, these are great options:
| Alternative 1: |  choies | also a smaller, more selected fashion shop, free shipping, has a free trial center |
|---|---|---|
| Alternative 2: |  Yesstyle | offers inexpensive fashion as well, has several blogs and other social media channels, has a lot cosmetic and beauty items, free shipping with any 35$ purchase |
ROMWE Coupons
ROMWE offers frequently sales, discounts and promotion codes. The most current promotions can be seen on our website. A great offer for new customers at ROMWE is a 60% discount after registration.