Merimobiles.com is one of the premier wholesale technology sites on the web. Since its founding more than seven years ago, the Canadian company has carved out a place for itself among the top 75k most-visited websites in the world (source: Alexa.com) by specializing in cellphones, tablets, consumer electronics, and accessories. Merimobiles scores high for its excellent customer service, and its international warehouses in North America and Europe ease customer concerns about international shipping. Reliable shipping, a wide selection of Chinese and western-branded tech and low prices have helped it become popular all over the world, particularly in India and the US.

Merimobiles Index

Experience with Merimobiles

Being the tech-crazy nerds we are, we had no problem digging through the sizable selection of electronics and accessories to place a few orders and put the site through its paces.

One of the first things we noticed was the customer service: not only is Merimobile Customer Service reachable via convenient in-site Live Chat, the customer service reps we spoke with were responsive, knowledgeable, and helpful; a rare find, even in more expensive and better-established webshops. With the help of the customer service rep, we settled on a nice-looking Bluetooth Headset (a requirement in California if you don't want to get pulled over) and set about the ordering process.

Check out the table below for an overview of our experience, or read on for an in-depth review of MeriMobiles.

Pros

  • Warehouses in Asia, North America, and Europe expedite shipping
  • Free Shipping Worldwide
  • Buyer Protection when paying via PayPal
  • Easy-to-use Rewards Program
  • 30-day Money Back Guarnatee

Cons

  • Account necessary to pay with PayPal

Payment

Unlike a lot of its Chinese competitors, MeriMobiles' checkout process is quick, straightforward, and even allows you to checkout as a guest if you don't want to make an account. There's even a "Checkout with PayPal" option for users who prefer to let PayPal do the work for them. 

Merimobiles accepts payments made via PayPal, Credit Card (MasterCard and Visa only; all others accepted via PayPal), Skrill, and Cash (Bank Transfer).

Supported Payment Methods

PayPal PayPal  The safest and easiest way to order online. We recommend PayPal for its internal Buyer Protection Program. PayPal  is also the only option for those who want to pay with AMEX on Merimobiles.
Credit Card

Visa

MasterCard

 Paying with Credit Card is also a simple and relatively safe way to order online, but most cards lack the flexible  protection of PayPal. Merimobiles only accepts Visa and MasterCard payments directly, all other cards must be processed via PayPal. We say, process your credit card (whatever it is) through PayPal to take advantage of PayPal's Buyer Protection policy.
Skrill   Skrill is a UK-based PayPal competitor specializing in small online money transfers. If your order has a value of less than ~$150, you can use Skrill here.
Wire Transfer  Direct Bank-to-Bank transfers (Merimobiles calls them "Cash") can take quite a while to transfer, especially on international orders.

Shipping Rates and Delivery Times

Merimobiles gives its customers quite a few choices for mail carriers. Merimobiles offers free shipping all over the world, so you will always have the option to choose their Free Shipping option, which takes the longest at 14-50 business days. Other options and pricing with vary based on the shipping location, but Singapore Post, DHL, and EMS are the most common "express" options.

For shipments heading to the US, Singapore Post offers to get your item there in 9-18 business days for $8.00, while DHL will do it in 3-7 business days for $18.00. Strangely, the more-expensive EMS option takes longer than DHL with 6-8 business days for $5 more at $23.00. 

Because we were just ordering a little $10 headset, we decided to wait for the free shipping. But if you're more impatient and want your new gadget yesterday, we recommend either Singapore Post or DHL. EMS's "longer shipping for a higher price" model just doesn't make sense to us.

Merimobiles and Customs

If you had read about Merimobiles' international Warehouses in Canada and Europe and thought "so what," this section is for you. Why? Because ordering from the Canada warehouse (if you're in North America) or the European Warehouse (if you're in Europe) will save you shipping time, and maybe even money, by allowing your order to expedite or skip the customs screening process when entering your country.

Our shipment came from China because our preferred headset wasn't available in our regional warehouse, and it arrived within about 5 weeks of ordering. That's not terrible for free shipping from China, but we probably would've had it 1-2 weeks sooner had we ordered from the regional warehouse.

Although Merimobiles packages and declares all of its packages very carefully for customs, it's still worth it to read up on your country's rules and regulations regarding importing and international shipping fees so that you know what to expect in case of a customs stop.

For shipments entering the US, extra taxes and fees on your product are possible. Not every item is taxed when entering the country, and the majority are only subject to a nominal processing fee of between $2 and $9 in the case of a random customs stop. The amount to be paid, however, can vary widely depending on the product and how it’s sent. If you are concerned about your item, or are planning to order goods in excess of $500, it is worth it to check with the Customs Office at the port of entry to confirm any extra fees.

Any extra taxes or duties on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In which case, you will need to go pick it up and pay any applicable fees in person.

Return Policy

One of the biggest selling points on Merimobiles is its 30-day Money Back Guarantee, which allows customers to return defective or damaged products within 30 days of delivery for a full refund. As long as your return is the result of some sort of product defect, Merimobiles will even reimburse your return shipping costs, so you don't have to pay anything to get your defective or damaged product refunded or replaced.

Should a product be found to be defective AFTER the 30-day mark, Merimobiles will pay for the item to be repaired by the manufacturer but will no longer offer a return or replacement.

Items returned for any other reason must be reported to Merimobiles Customer Service within 7 days of delivery. Merimobiles charges a restocking fee equivalent to 20% of the original price on non-necessary returns, so it's worth it to pay attention to what you order and think before you decide to return a functioning item.

Special Features

Merimobiles has one of the best customer service departments in the business. The Customer Service Live Chat is easy to use and the customer service reps that we spoke with were very helpful and knowledgeable. We're not the only ones that feel this way: many other customers have give Merimobiles high marks for customer service all over the web. 

Merimobiles also features an easy-to-use MM Cash Rewards System that rewards customers with a small in-store credit for each item purchased on the site. These rewards are usually equivalent to 20-60¢ depending on the item, and are saved to your Merimobiles account to be used for future orders. We lover reward systems like this, because they're simple, straightforward, and really help to reward frequent shoppers.

Conclusion

Although the Merimobiles website could use some TLC to bring it back up to 2015 standards, its low-priced electronics, fantastic customer service, and free shipping all over the world make Merimobiles a good choice for anyone looking for wholesale consumer electronics that won't break the bank. Technology nerds will love the wide selection of low-priced Chinese smartphones and tablets that can be hard to find in the west, while casual shoppers will find a lot to like about the fair-prices, free shipping, and decent selection of name-brand tech. 

Whatever you're looking for, you'd do well to give Merimobiles a look.

Alternative 1: Pandawill
Fasttech
 
free shipping a well-stablished electronics shop with a focus on Chinese-branded smartphones; free shipping to most countries
Alternative 2: Coolicool
Coolicool
 
shipping fees possible huge selection of consumer electronics of all types; not all items are available with free shipping
Alternative 3: Chinavasion
Chinavasion
 
shipping fees a gigantic selection of tech, consumer electronics, and gadgets

0 for Merimobiles

 

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16 Reviews

Order by
05/26/2016

Eliezer Martinez

Ordered a phone after one week send me a fake tracking number.
After 50days not arrived to me.

I dispute in paypal , paypal no money refund to me.
Called paypal get buyer protection, thanks god I use paypal.
Paypal manager told me this company account had been frozen.
After my story.
I found this company with much bad reviews.
Lot of guys be cheat.

We can get from these website
http://merimobiles.pissedconsumer.com/

https://merimobilesisascam.wordpress.com/
03/18/2016

Glauber

Merimobiles - Avoid this shop!!! Worst shopping experience ever!!!!

Got a LeTV x800 from this shop , with some accessories.
First thing: I choose to shipped it by DHL, but after 3 days, they said me that's not possible. I live in Brazil, and they keeping trying to make me send it by NL Post.
I have a Ship To address, and sent to them to try to make the thing happen.
After some conversations by email ( Customer Support only answers after 2 or 3 days ), no deal.
I got pissed off, and ask for a refund. Again, until now , no conclusion. Now, after 15 days, I don't have the phone and they have my money. Already contact PayPal and open a dispute! Avoid them!
03/10/2016

sumomanu

Merimobiles.com - a shop to avoid

I got a phone Huawei Honor 6 5" 4G LTE 32GB on 21-th december.
I visualy checked it at reception and looked very fine.
When I offered it to my wife as Christmas present, we found out in the same day, after removing the protections foil from the back, that the back cover was unsoldering from the main body.
So instead of being firmly attached, the back cover , was completely loose at his right side.
We liked the phone but it seems like we got a Huawei cheap scrap and are very dissapointed.
How is it possible to get such a crap at 255 $ phone?

I sent the phone back to merimoblies.com on December 30 th 2015 asking for refund.
After almost two and half months I got refunded 181.53 $.
I payed for the phone 238.96 $ and for extended guaranteee 8.49 $ ( plus 18 $ the DHL shipping and also got a 10$ discount) , so I got stoled of 55.92 $.
Nobody gave me any explanation and they hardly answered to my repeted emails. Finally they passes responsability from one to another departaments, sending me from technical to sales departament.

I repet, I returned a new mobile phone exactly as was shipped to me, exactly in the same condition as I got it - with the backcover unsoldered.

They post products on their shop without having on the stock and is nowhere mention Out of Stock. Weeks after you buy and pay, they inform you that the item is out of stock. Even if they refund you, you still loose money because of the Paypal conversion. At every shopping they refund , I lost about 10-15 $ i my personal account.

One more very important thing: they delete any negative comment from their shop, so don't look for negative reviews because you won't find it.
There are probably hundreds of customers in the same situation but you won't find their comments there.

Thank you merimobiles.com but never again.
11/04/2015

Emil

Bad service, item not in stock and refused to refund.

Four weeks after payment, still no phone, no tracking and no false information from them.

Order a phone from them, that they said was in stock. The promised to ship within 2-5 business days. After 5 business days I get a message that it is not in stock in the selected color, and offered a different color. As I only want the color ordered, I ask them to cancel.

E-mail's back and forth for 4-5 days where I ask to cancel, and they keep offering me a new color. When I insist on cancelling the order, the suddenly have the phone in stock and say that the have shipped it the same day. Only the cannot provide a tracking number....

Now after almost one month from my payment, still no phone and no tracking number. I guess I have to open a PayPal claim :-(

Most disappointing thing about the service is that the keep lying and you cannot trust what they tell you - really frustrating!
Translate 12/16/2016

Esteban300

Despues de 3 1/2 meses... Me enviaron mi pedido INCOMPLETO... y eso que pague US$ 28 dolares para que el envio sea mas rapido, se supone que enviarian mi pedido en 3 semanas, sin embargo se demoraron 3 1/2 meses y como les dije anteriormente me enviaron mi pedido INCOMPLETO.... envio continuamente correos a la tienda para que resuelvan esto... a la fecha 16DIC2016 ya no responden a ninguno de mis correos.

Esto es lo que NO me enviaron, Ni me enviaran :

1 x Smart Case for Phone LENOVO, color Blanco = US$ 3.99

2 x Audifonos Original Xiaomi Piston III Dazzle = US$ 15.98


He solicitado que me envien o me devuelvan el dinero del Smart Case y de los Audifonos, sin embargo no recibo ni lo uno ni lo otro.... es mas ya no responden a mis correos.... a las personas que desean comprar en esta Tienda, porfovar NO LO HAGAN, NO LO INTENTEN.... SON ESTAFADORES... ya estan advertidos.
Translate 11/25/2016

Esteban300

Despues de 3 1/2 meses... Me enviaron mi pedido incompleto... envio continuamente correos a la tienda para que resuelvan esto... sin embargo a la fecha no responden a ninguno de mis correos... a continuacion les trascribo uno de los correos enviados a merimobiles.... no vuelvo a comprar en esta tienda.


Hola Layla

El dia 15OCT2016 acabo de recibir mi celular LENOVO NOTE 8, esta muy bueno, funciona a la perfeccion... muchas gracias.... sin embargo te manifiesto mi malestar ya que con sorpresa me doy cuenta que NO me enviaron el Smart Case ni los Audifonos que page... te envio las imagenes de la factura de MERIMOBILES, donde figura el precio del Smart Case y Los Audifonos Xiaomi.... asimismo te envio la imagen del paquete recibido por mi persona que ustedes me enviaron, donde figura solo el nombre del Phono y no figura el Smart Case ni los Audifonos.


Esto es lo que NO me enviaron :

1 x Smart Case for Phone LENOVO, color Blanco = US$ 3.99

2 x Audifonos Original Xiaomi Piston III Dazzle = US$ 15.98


Porfavor, solicito la devolucion de mi dinero del Smart Case y de los Audifonos.

Muchas gracias por su tiempo

Atte
Esteban T. V.
Translate 08/31/2016

Joaquin Sánchez Navarro

• Merimobiles
SIT BACK, RELAX AND SHOP WITH EASE
Fraude
Publicidad engañosa
Fraud, misleading advertising

Tablet Teclast Tbook 10

Comparativa de precios. Price comparison
Merimobiles: € 252,29
IGOGO.es: € 142,22

Publicidad engañosa de Merimobiles
Merimobiles misleading advertising:
* 2 megapíxeles cámara trasera con enfoque automático
2-megapixels rear camera with autofocus
10000mAh batería 10000mAh battery

Un teclado con batería recargable A keyboard with rechargeable battery
3500 mAh battery in keyboard + 6500 mAh in Tablet
get a total of 10000mAh large capacity.
The Tablet standby time is increased by 50%

Suministran la Tablet sin la cámara posterior y con batería de 6500 mA, sin el teclado.
The tablet is supplied without rear camera and only a 6500 mA battery, without the keyboard.

No aceptan la devolución de 70 € en compensación al perjuicio provocado por la publicidad engañosa.
They do not accept a 70€ return in compensation for the damage caused and the misleading advertising.
Para erradicar el fraude y la publicidad engañosa de Internet, COMPARTELO
To eradicate fraud and misleading internet advertising, share it!
Si te han perjudicado con fraude o publicidad engañosa, PUBLICALO
If you have been harmed by fraud or misleading advertising, publish!
Translate 08/04/2016

Maria Jose

Un timo. Envío un teléfono en garantía para reparar a China porque en zopo España no se hacen cargo porque comprueban por el código si lo reparan o no.
Zopo España no se hace cargo y lo envió a China tal y como me indicaron en correo y ahora me dan largas de que no saben a qué oficina fue enviado.
Según correos España y con la referencia fue entregado el ,,20 de mayo y los chinos lo niegan que lo recibiera.
Lo de la garantía ya ven falso..no compren a merimobiles.
Translate 07/18/2016

Jörg Buer

Habe B-Ware bekommen die Teildefekt war und nicht in der richtigen Farbe! (Zte z7 Max) keine Imei Sticker waren mehr drauf! Der Rückversend war dann der Hammer - die haben die Annahme mehrmals verweigert 6 Mal ist diese Sendung zurück zum Post Office in Shenzen gelangt... Auf Email wurde nicht mehr reagiert! Erst als es Paypal verlangt hat man das Paket angenommen... Drecksladen, habe ich weder bei Pandawill, Minideal oder Focalprice erlebt!!!

Guten Tag, Jörg B-------!

Wir haben unsere Untersuchung Ihres Falls abgeschlossen und eine
Entscheidung zu Ihren Gunsten getroffen.

Sie haben erklärt, dass Sie mit einer Teilrückzahlung in Höhe von $170,86
USD einverstanden wären.
Wir konnten $170,86 USD zurückerlangen. Dieser Betrag wird Ihrem
PayPal-Konto gutgeschrieben. Es kann bis zu fünf Werktage dauern, bis der
Betrag in Ihrer Kontoübersicht ausgewiesen wird.
Wenn Ihnen der Verkäufer noch einen weiteren Betrag schuldet, werden wir
alle Anstrengungen unternehmen, um den Restbetrag vom Verkäufer
zurückzuerlangen.
Seien Sie darüber hinaus versichert, dass wir entsprechende Maßnahmen gegen
den Verkäufer ergreifen werden, wenn das PayPal-Konto des Verkäufers für
die Rückzahlung des Ihnen geschuldeten Betrags nicht ausreichend gedeckt
ist; dazu zählt z.B. eine Beschränkung der Kontozugriffsrechte für den
Verkäufer.
Translate 01/21/2016

iii

merimobioles es una puta mierda, no cumplen plazos de envío y encima intentan timarte
Translate 09/07/2015

Ramon

Un absoluto robo. Compre movil, carcazas y protectores por 226 eurs. Compre el seguro de envío (que no vale para nada), el envio llego a Madrid al 4to día, pero me llaman los de DHL que aduana lo ha retenido pq le parecía sospechoso. Los listos de MERIMOBILES habían puesto que eran una facturación de 55 eurs, lo cual olía a fraude. Resultado?, que me exigen 110 eur, mas de un 50%. Les digo que no acepto y le devuelvan al vendedor. Correo a MERIMOBILES , ya que intenté llamar a Hong Kong, pero es un telefono fantasma. Al corre me responden que la devolución me costará 200 USD, aluciné. Llamé a paypal para ver si como empresa intermediaria podrían llamar hacer algo con esta empresa que incumple y promueve de forma fraudelenta sus productos en la web, y se lavaron las manos. A final he tenido que asumir los costes, pero la decepción es brutal. Conclusión NO COMPREMEIS EN MERIMOBILES POR BARATO QUE PAREZCA.
Translate 08/31/2015

julio

Recomiendo no comprar en merimobiles, un mobil de 150 euros, después de pagar 16 euros por el envio, es retenido en la aduana de vitoria, a los 176 euros tienes que añadir 8 euros de arancel, 40 euros de iva y lo mas sorprendente 40 euros de gestión para la empresa DHL.
De todo esto no se dice nada en la página web, si realizas la devolución, aunque compres con paypal no se retine el dinero pues es un tema de aduana.

Teneís que apreder de los errores de otros y claramente no comprar en merimobiles.
Translate 08/30/2015

julio

Pagas 16 euros para recibir la compra en 3 a 7 dias, ya son 10 y aun no se nada.

Un timo
Translate 06/02/2015

Francisco Sabalete

Disastrous , I bought a smartphone and I got spoiled, did not turn , did nothing, I got in touch with them for reimbursement.
On its website saying that return 100% of your purchase if it defective.
It is false , after sending the smartphone, invented the screen gets broken and is not covered .
Now if I want repair , I have to re- pay.
Scammers.
Notice, you can spend the same.
Translate 02/04/2015

Linus

absolut vertrauenswürdiger shop!! hab als versandart dhl-express gewählt und es ging blitzschnell!! zahlt man entsprechend zwar was drauf aber bis zu 6 wochen warten war mir dann selbst für china verhältnisse zu lange!! trotz des versandaufschlags war die bestellung noch ein guter deal (hab das Fly-Ying F030 bestellt)! deswegen daumen hoch!!
Translate 01/04/2015

Merikunde

Merimobiles ist ganz in Ordnung. Nicht schlechter als andere bekanntere chinesische Shops, die sich auf Elektronik konzentrieren. Kommt natürich auch immer drauf an welches Modell man bestellt. Bei Herstellern wie Xiaomi oder Huawei macht man selten was falsch. Hatte hier bestellt, weil ich hier den günstigsten Preis für ein bestimmtes Modell gefunden hatte (durch Zufall). Wenn dann auch noch die Versandzeit und der Kundenservice einigermaßen funktionieren, kann man ja nicht meckern. Meine Merimobiles Erfahrungen waren also zufriedenstellend.
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