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Shop details for Jollychic

JollyChic.com is one of the largest and most-popular fashion wholesalers online. Based in China since its founding in 2008, JollyChic has managed to attract a significant following of fashion-happy shoppers all over the world. The site is currently ranked among the top 7,000 most-visited websites in the world, an impressive rating considering the stiff competition that exists among wholesale fashion shops online. JollyChic is popular all over the world, particularly in North America with roughly 20% of its visitors hailing from Canada, the USA, or Mexico. 

Jollychic Index

Experience with JollyChic

What's in a name?

Most online fashion wholesalers take the traditional naming route and end up with an overly simplistic name meant to seem elegant and give the impression of offering chic clothing. JollyChic took the other route and ended up with a name that actually does a pretty good job of summing up their wares. Most of the clothes on JollyChic are light, summery-looking (dare we say jolly) dresses and tops, with a good amount of fashion-forward cocktail dresses and chic evening wear thrown in for good measure.

Of course, that's a generalization. JollyChic features a HUGE selection of styles to choose from and has something for just about everyone, even the less jolly amongst you. 

One of the first things we noticed about JollyChic were the prices: they're pretty good. Sure, you can get cheaper clothes elsewhere, but we actually ordered some stuff on JollyChic to test it out and were surprised by the quality of our new dresses and handbag. Okay, so it's not exactly high-street boutique quality but it definitely beats what you'd get at H&M or F21 for the same price.

Our order arrived within 15 business days (~3 weeks) and we had no problems with customs.

Continue reading for our in-depth review of JollyChic, or check out the main points in the chart below.

Pros

Free Trial Zone gives out free merchandise every week
Buyer Protection when you pay with PayPal
Well-Structured website
Customer Service Live Chat function

Cons

Free Shipping only available on orders of $69 or more

Payment

Once you've had a chance to look around and sniff out the best deals on your favorite pieces, you'll be prompted to create an account before you're allowed to pay. If you're a PayPal user, you're able to speed through the registration process by registering through PayPal. Otherwise, the standard account creation process moves quickly and shouldn't pose too much of a problem.

Aside from PayPal, JollyChic also gives you the option to pay using Credit Card (Visa and MasterCard only) or Western Union.

Jollychic Payment Methods

Supported Payment Methods

PayPal Our Recommendation for all online orders. PayPal is the fastest, easiest, and safest way to order online. The internal Buyer Protection Program is fantastic.
Credit Card The perennial favorite. Credit Cards work here just like everywhere: plug in your card info and wait for your order.
Western Union Western Union is the official payment method of Ron Swanson and the "I ain't letting the internet touch my money" club. Just go to your local Western Union branch office, fill out a payment slip, and wait 1-2 weeks for the payment to process. Beware of extra fees associated with international money orders.

Shipping Costs and Delivery Time

JollyChic's selection of parcel carriers isn't nearly as large (or jolly) as it's selection of chic dresses, but that's not necessarily a bad thing. Shipping costs always vary based on the size of your order and to where you're shipping.

The cheaper option is called Jolly Standard Shipping, takes 5-15 business days to arrive, and cost $10 for our order of 2 dresses with a total of $17.99. 

Your other option is something called Jolly Express Delivery which, despite its name, is not actually FedEx's Candy Land branch. But it does take 5-7 business days and was always 2.5-3x the cost of the standard shipping in both our test orders and when we were just playing around to see the different shipping costs.

JollyChic does offer Free Shipping on orders over $69, but only the Standard shipping becomes free.

Regardless of which shipping method you choose, you will be given a tracking number with which you're able to follow your order as it makes its way from China to your home or office.

Jollychic Shipping Methods

JollyChic and Customs

Both of our JollyChic test orders had no problem getting through customs. They were both very carefully (and correctly) declared, which no doubt sped up the process. That being said, it's always smart to check out your country's rules and regulations surrounding international shipping and import fees that may be levied against your international orders.

For shipments entering the US, extra taxes and fees on your product are possible. Not every item is taxed when entering the country, and the majority are only subject to a nominal processing fee of between $2 and $9 in the case of a random customs stop. The amount to be paid, however, can vary widely depending on the product and how it’s sent. If you are concerned about your item, or are planning to order goods in excess of $500, it is worth it to check with the Customs Office at the port of entry to confirm any extra fees.

Any extra taxes or duties on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In which case, you will need to go pick it up and pay any applicable fees in person.

Jollychic Package

Our order from JollyChic: We think "JollyExpress" would have been a much better name

Return Policy

JollyChic's return policy allows customers to return items within 7 days of delivery for a full refund or replacement. In the case of incorrect, damaged, or falsely-advertised products, JollyChic offers its customers a full refund of both the purchase and shipping cost. They will even pay for shipping on exchanged items. 

It is not clear on JollyChic's website whether they accept returns on items that have no problems. 

JollyChic does exclude certain items from being returned. These include: underwear, swimwear, tailored clothing, and opened cosmetics.

Special Features

True to its name, JollyChic likes to keep things fun and jolly by offering a lottery every week, with 5 winners every week. Just click on the "Free Trial" button in the upper-right corner of the homepage and enter with your Facebook account. JollyChic announces 5 winners of a prize that changes every week. The prizes range from Free Clothes to Store Credit, and help make the site that much more appealing.

Conclusion

JollyChic offers a very competitive selection of chic dresses and fashionable accessories, but is let down somewhat by its higher prices and expensive shipping on small orders. In our opinion, JollyChic offers great quality clothing at reasonable prices that can still best big-name players in style and quality. If you prefer to buy in smaller amounts, the shipping costs can be a major deterrent. But, if you're an impulsive shopper or you don't mind buying a lot in one go, JollyChic offers a whole lot to like.

Alternatives

Free Shipping from $69, large selection of women's wear

 Alternative 1:  Chicnova
Chicnova
 
 Alternative 2:  SHEIN
SHEIN
 
great selection, competitive prices

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