GeekBuying.com is an Online Electronics Store specializing in Consumer Electronics and Tech for Home and Office. Active since 2009, this Shenzhen, China-based company has managed impressive growth during its first few years by attracting customers from all over the world. With a US-only Alexa ranking of 16,351, the young tech site places comfortable among the top 20,000 most-visited websites in the United States, trumping its similarly-impressive Global Ranking of 21,039.

GeekBuying Index

Experience with GeekBuying.com

Even though GeekBuying isn't quite as organized and extensive as some larger competitors such as DealExtreme and FastTech, they make up for it by making their shopping experience much easier and user friendly while also offering relatively quick delivery times on most items.

  • Shipping Time: ca. 2-4 weeks; DHL/UPS/Express: 3-5 business days
  • Free Shipping options available
  • Selection: Focus on Electronics and Gadgets, including RC products and smartphone accessories
  • Prices: Very Low, similar to most competitors

Pros

  • Live Chat Function for real-time customer service
  • Free Shipping
  • 1 Year Guarantee on consumer electronics (Free Repair or Replacement)
  • Warehouses in the USA and England for faster shipping

Cons

  • Customer must cover Shipping Costs for Returns

Payments

GeekBuying gives you multiple options to pay. You may complete your order using PayPal, Major Credit Card (Visa, MasterCard, AMEX, Discover, Qiwi), and Maestro. You also have the option to pay using the less secure but perennially present Western Union or Wire Transfer options. You need to create an account on GeekBuying in order to complete your order, but PayPay Express Checkout is also available for those who can't spare 3 minutes to make an account.

PayPal PayPal PayPal is the simplest and easiest way to order online. We always recommend PayPal because of their fantastic Buyer Protection Program.
Credit Card

Visa

MasterCard

AmEx

Credit Card payments are straightforward enough: enter your billing info and go.
Western Union Western Union Western Union is an offline payment method that stopped being useful circa 1985 with the rise of the Credit Card. Beware of the fees associated with sending money this way.
Maestro (debit card) PayPal you can pay at Geekbuying with your Maestro debit card.

Shipping Costs and Delivery Times

GeekBuying gives its customers different delivery methods to choose from. Registered Airmail takes the longest (15-30 estimated business days) but its also Free. Shipping via DHL/UPS (3-5 business days) is also available for a relatively low, weight-dependent fee. EMS Express Mail (7-15 business days) is also available, but on some orders (like the one below) faster shipping via DHL/UPS or similar is even cheaper.

GeekBuying Shopping Cart

GeekBuying and Customs

Although, in our experience, GeekBuying has been nothing but professional in packaging and declaring their products for customs, it is still possible that customs may stop your packages for a random inspection. As such, we recommend that you look up your country's rules and regulations on international shipments and import taxes. 

For shipments entering the US, extra taxes and fees on your product are possible. Not every item is taxed when entering the country, and the majority are only subject to a nominal processing fee of between $2 and $9 in the case of a random customs stop. The amount to be paid, however, can vary widely depending on the product and how it’s sent. If you are concerned about your item, or are planning to order goods in excess of $500, it is worth it to check with the Customs Office at the port of entry to confirm any extra fees.

Any extra taxes or duties on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In which case, you will need to go pick it up and pay any applicable fees in person.

Return Policy

GeekBuying gives you the option to send back an item for any reason within 7 days of delivery, but you will be required to cover the return shipping costs on items that are not defective. For items that are defective or damaged on arrival (GeekBuying refers to this at "DOA"), you must report the problem to customer service within 2 days of delivery. For these items, GeekBuying will cover all shipping costs. Should any problem with a product arise later, GeekBuying will reimburse a portion of the return shipping costs if the problem is reported within one month of delivery. Most electronics on GeekBuying are covered by their internal One-Year Guarantee, which allows you to send the item back for repair or replacement any time within a year. You will still be required to cover the shipping fees, however.

Special Features

Alongside the electronics store, GeekBuying also supports an internal blog that highlights new arrivals, reviews popular items, and even gives tutorials on how to use some products. 

They also feature a useful Live Chat feature to contact their customer service department in real time for any questions or problems that arise during the ordering process. 

GeekBuying Shopping Cart

Geekbuying has a lot of international warehouses to offer. Don't want to wait for an item to ship from China? Then check out a warehouse near to you for some goodies - there's a warehouse in Spain, the UK and the US!

 

Conclusion

Although GeekBuying may not be the largest online tech shop, it is certainly one of the best. It's popularity has continued to grow over the past few years due to its respectable selection, quality products, and great prices. The multiplicity of payment options and a Free Shipping option don't hurt either.

Alternatives

Alternative 1: Fasttech
Fasttech
 
free shipping A very well-established tech shop with a larger selection. Free Shipping Available.
Alternative 2: Buyincoins
Buyincoins
 
free shipping Covers just about everything, but not as extensive selection of products. Large RC and Gadget inventory. Free Shipping available.

 

1 GeekBuying Coupon

Geekbuying has a special area for coupons - appropriately called Geekbuying Coupon Code Zone - where you can regularly find new coupon for certain products.

GeekBuying Coupons

Sometimes you can find real bargains in this category - but each coupon is only valid for a certain product. So if you're looking for coupons valid for entire categories or the entire website, then check out the vouchers listed below. The most impressive coupons from Geekbuying and other Chinese online shops can be found on our "top coupon page".

 

top

Panda exclusive: 5% off sitewide

Use this PandaCheck exclusive coupon to get 5% off everything at Geekbuying (excluding already discounted products). 

12/31/2017

PANDACHECK

140 Reviews

Order by
04/02/2017

Nash Silverstone

I haven't yet received my shipments but I'm really doubtful I will ever see it. Here's my experience with this store so far:

1) There's no online chat or any other means of instant communications aside from Chinese phone numbers
2) The e-mails specified at the website don't always work - it's a first in my entire life: you mail them, you receive an answer that the destination address cannot accept your e-mail, because the quota limit has been exceeded. What? Seriously??
3) You cannot write a comment to your order, for instance, "Don't unbox the item".
4) Before shipping they perform QA even though I specifically asked not to do that.
5) I've been unable to check the provided tracking number for the past three days.

This store is a scam operation - avoid at all costs. Please buy at aliexpress where you have a customer protection against the scum like this one.
08/25/2016

Zvi Shanny

Warning about geekbuying:
Do not buy from this site !!!
your purchase is not guaranteed in this site.
Unlike ebay or Aliexpress
This site has no money back guarantee !!!
If you do not receive your product you money is lost !!!
04/19/2016

Peter Iverson

Stay away from all 3 companies regardless what the "pro" viewers say here .. the following companies lack customer service and focus on drilling you on worthless company policies and excuses - they are:
1) GearBest.com
2) Geekbuying.com
3) Everbuying.com

All have been forewarned here and now! Do NOT purchase from these companies - PERIOD! Don't say I told you so .. . you will be sorry if you don't listen up here!!!
08/01/2015

raj

"NEVER BUY FROM THEM . BAD experience overall
after sales support is bad .2-3/5 days to reply emails.
chat is of no use ,they will ask you to email .
received a defective tablet teclast x98 air 3g.
https://www.mediafire.com/folder/a9eutj5z8lws4/teclastx98air3g
cant sent the tablet back. not economical for me to sent the tablet. have to spend $100
asked for a partial refund of half . denied to refund .
paypal also in favour of seller to return tablet for refund."
04/09/2015

Dan Hanson

This is the first review I've ever written... I am so disappointed with the level of service that GeekBuying provided.

I think we're all programmed to think that if PayPal acknowledges a business that it's a safe place to make a purchase... That is absolutely false, and both parties should be reprimanded.

I recently purchased a tablet PC from GeekBuying, or tried to anyway. After submitting over 10 emails, countless phone calls and instant message requests, no resolution was found. I was only looking for some type of confirmation or update on the purchase I made.

After finally making contact with their service team, I was told the order would be canceled and refunded... That was a complete lie.

DO NOT BUY FROM GEEKBUYING. I REPEAT DO NOT BUY FROM GEEKBUYING.

What a completely terrible online retailer. Like I said, this is the first review I've ever written. I am so mad right now, and I highly recommend you take your business elsewhere.

Thanks.
03/29/2015

Reezy Yagami

Ordering from online stores, especially ones that aren't in your country are always scary, but I took a leap of faith and ordered from GeekBuying and i have to say that i am glad that i did! The service was exceptional! I had my items delivered via TNT to South Africa, and it only took a few days. The tracking number they gave me was already being updated in a few hours of me receiving it. I must say that I will never shop anywhere else. It was a great experience and i highly recommend that anyone and everyone shops there. The prices are low, the service is amazing and the delivery is quick and efficient!
Translate 10/21/2017

GIACOMO

Per me, fedele acquirente AMAZON PRIME e E-bay, un autentico BIDONE!!! E' una grandisssima fregatura acquistare su questo sito. Son dei farabutti, nascondono le spese di spedizione e di dogana e non sostituiscono nulla, se non a tue spese!!
Alla fine,IL BOX tv, ho pagato più che con Amazon e non godrò di tutti i vantaggi che quest'ultimo ti garantisce.diffidate anche di quei siti che consigliano e che hanno dei link che ti spingono ad acquistare da loro: sono loro COMPLICI!!
Amazon, NON TI TRADIRO' PIU'!!!!!!!!!!!!!!!!!!!!!!!
Translate 10/18/2017

Pablo Cesar Gimenez Sarmiento

No se os ocurra comprar aquí, todos los comentarios que pone la gente es verdad. ES UNA MIERDA!!! Te van a cobrar si o si el 21% más gastos de gestión. Compré un móvil, el Mi A1 de xiaomi por 180 € y dije: "coño" voy a pagar 5 euros más para que me llegue un poco antes. Al final DHL me lo para y tuve que pagar 80 euros de más, 40 de IVA y 40 de gastos de gestión. Luego se la suda que recibas el paquete o no, mil correos y no saco nada en claro.

Lo único que queda es intentar comunicar a toda la gente posible de que no compre en esta página.

Una cosa más tampoco elijáis nunca DHL como mensajería, también son unos ladrones, cobrarte 40€ de gastos de gestión por un paquete que pesa menos de un Kilo me parece un robo.

De verdad no seáis tontos, al final es mucho mejor comprarlo en España con garantía española.
Translate 10/17/2017

Irene Domínguez Casado

Hola! Acabo de realizar una compra en geekbuying en el almacen de España. La verdad es que es la primera vez que pido por este tipo de páginas y me gustaría saber las opiniones de quien haya pedido a almacen España, cuanto le ha tardado en llegar, si avisaban antes de enviar el paquete a casa...
Gracias!
Translate 10/13/2017

Ruan

Pessima loja, serviço está defasado.
Comprei e ficou 2 semanas esperando ser atualizado o pagamento( comprei o celular Nubia z17 ) até hoje não chegou, me bloquearam da pagina do face,do instagram. e não respondem meus e-mails.

NÃO COMPREM NESTE SITE, PURA FRAUDE.

Observem as reclamações na pagina do facebook, todos sem respostas.

Horrible shop, service is outdated.
I bought and stayed 2 weeks waiting to be updated the payment (I bought the cell phone N17) until today it did not arrive, I was blocked from the page of the face, of instagram. and do not respond to my emails.

DO NOT BUY ON THIS SITE, PURE FRAUD.

Look at the complaints on the facebook page, all unanswered.
Translate 10/12/2017

khaled

It's a deceptive company . doen't trust them . I've bought a mobile phone oneplus 5 from them. the Phone refund back to them because the customs agreed to bring it into my country.
They are always late to reply to e-mails. After more than two months, they tell me that I have to pay 100 Euro to Hong Kong customs to allow them to pick up the phone. This is unreasonable. The phone is a source of Hong Gong and has been refund back. No customs duties are required.
After more negotiations than
After several months of negotiations. They refunded and deducted € 100 of the full amount. They said that they did not receive the phone
Translate 10/10/2017

Andrea

Acquistato in data 6/9/2017 un tablet CHUWI ed una videocamera XIAOMI MIJIA. Ad oggi 10/10/2017 non ho notizie del mio pacco. Il numero di tracking fornito invia al sito http://www.17track.net/en ma non è di nessun aiuto e via mail non rispondo alle mie richieste.
A questo punto temo di aver perso i miei soldi. Inutile dire che mai più mi affiderò a questo sito dovessi trovare anche prezzi stracciati. Si potesse dare ZERO stelle le darei volentieri.
Translate 10/07/2017

Victor

Como cualquier tienda china en mi caso unos 10 días procesando el pedido y otros 15 desde que te dan numero de seguimiento hasta que te lo entregan.Como siempre solo recomendable si no hay prisa.Mi experiencia fue buena y el producto fenomenal.
Ojo no es de las rápidas como gearbest.
Translate 10/06/2017

Marçal

NO COMPREIS, PROBLEMA TRAS OTRO.

hice un pedido de 400€, de dos elementos, pararon mi pedido hasta pasar la fecha de envio desde sus instalaciones hasta a 8 dias, aunque yo fuera avisando por live chat de que algo pasaba me decian que no; pasado el plazo me enviaron un mail diciendo que se ve que tenia razon y acaba el asunto en que me pagaran lo que valia el producto que al final no me envian, otra mentira porque aun no he recibido el reembolso; despues de 6 dias de no saber nada del paquete por el numero de seguimiento que ellos me habian dado recibo un mail conforme alguien lo ha salvado de duanas y que se lo pague, intento pagarlo y la pagina se cae...(a pagar 18€, cuando ya pague 15 de entrega en un plazo minimo, que tampoco se va a cumplir)

debo decir que intento contactar con geekbuing y como estan en sus dias de fiesta(7, no 2 o 3) pues que de momento no pueden atender a NADA y que esperemos al Lunes, yo pague un servicio de 5-8 dias de entrega que logicamente ha sobrepasado ya.


una verguenza, una mala inversion en una mala pagina y donde tengo por seguro que JAMAS volvere a comprar
Translate 10/04/2017

Knut

Betrug! Ich habe mir 2015 ein Tablet dort gekauft, es war sofort nach 3 Wochen kaputt. Das erste Mal wurde es repariert. Funktionierte aber auch nicht mehr korrekt. Dieses Jahr im Juli habe ich das wieder hingeschickt, aber nun soll ein Teil nicht vorrätig sein. Für mich ist das Betrug! Kauft woanders, ich werde Anzeige erstatten.
Translate 10/02/2017

Enzo

Hola que tal buenos dias, les comento aver si alguien me puede dar una mano, el dia 9/13/2017 hice el pedido de

[HK Stock][Official Global Version]Xiaomi Mi A1

bueno primero habia problemas con el pago, entonces me pidieron datos para acreditar que era yo, que enviare unas cosas de mi tarjeta de credito y mi documento de identidad, en base a eso me confirmaron el pago mucho tiempo despues, ahora viene la cosa, al ser un item en pre sale todavia no tienen stock, al dia de hoy, cuando ingreso a la publicacion, a su derecha informa lo siguiente:

Shipping in: 17d 02h:19m:02 es una broma o que? el pago lo realice con mi tarjeta de credito entonces no tengo como reclamar porque VISA no se va a hacer cargo de esto, pero el pago ya me fue debitado y yo aun esperando mi producto? alguien que me pueda ayudar de como proseguir ante esto? desde ya se los agradeceria, muchas gracias.
Translate 09/25/2017

Oscar

No comprar en Geekbuying
Mi compra en Geekbuying se va a la basura en 3 dias

Te envian rapido y bien embalado, pero compre un TV BOX H96 PRO Plus y dejo de funcionar a los 3 dias. he comprobado con el polimetro el alimentador de CC y esta correcto entrega 5,2V, es decir se peto el "delicado" aparatito.

Estoy enviando email para buscar una solucion y no me contestan. Soy consciente que comprar a los chinos es una loteria pero he comprado en otras tiendas y nunca he tenido problemas,

Tampoco hagais caso de las REVIEWS de la propia pagina, son con aprobacion previa y el mio no lo han publicado, solo ponen los comentarios positivos
Translate 09/20/2017

Jay Pe

Der support ist sehr schlecht.
Bei meinem Handy (Mi 5x) haben die anscheinend ihr ROM durch einen Hack installiert, ohne den bootloader zu unlocken. Im Betriebssystem wird angezeigt, dass der bootloader unlocked ist und man kann keine updates installieren. Als ich versucht habe die aktuelle Version zu flashen ist es "gebricket"
Translate 09/19/2017

Andrea

ATTENZIONE! TRUFFA! DIFFIDATE! ACQUISTO TV BOX ROTTO! - WARNING! SCAM! BEWARE! PURCHASE TV BOX BROKEN!

In Italiano:
ATTENZIONE! NON COMPRATE ASSOLUTAMENTE DA QUESTO SITO! DIFFIDATE! TRUFFA E NESSUN TIPO DI ASSISTENZA! PRODOTTI NON FUNZIONANTI! ATTENZIONE!

Ho acquistato un TV BOX S10 KODI 17.4 DDR4 3GB eMMC 32GB è arrivato rotto e non funzionante.
Ho immediatamente avvertito il servizio assistenza che non ha saputo risolvere il problema ne aiutarmi in nessun modo.
La loro soluzione prospettata era di inviare A MIE SPESE il prodotto in cina per poi solo allora eventualmente sostituirlo.
Questo si chiama TRUFFA!!!!
Io ho acquistato, pagandolo anche di più, dal magazzino Italiano proprio per evitare queste problematiche e mi si risponde dopo diverse settimane che devo inviarlo in Cina!
Ho chiesto il rimborso e mi hanno offerto 15€..
Il mio consiglio è che se tenete ai vostri soldi non acquistate mai e poi mai da questo sito.
FATE ATTENZIONE!ALTRIMENTI QUESTE SARANNO LE CONSEGUENZE E SARETE TRUFFATI ANCHE VOI!
SPERO DI AVERVI AIUTATO AD EVITARE QUESTO SITO E A NON COMPRARE MAI DA LORO!

in English:
WARNING! DO NOT BOTH ABSOLUTELY ON THIS SITE! BEWARE! TRUFFA AND NO SERVICE TYPE! NON-FUNCTIONAL PRODUCTS! WARNING!

I bought a TV BOX S10 KODI 17.4 DDR4 3GB eMMC 32GB came broken and not working.
I immediately noticed the service that was unable to solve the problem and help me in any way.
Their solution was to send the product to CHINA by then only then eventually replace it.
This is called TRUFFA !!!!
I bought it, paying it even more, from the Italian warehouse just to avoid these issues and I will answer after several weeks that I have to send it to China!
I asked for the refund and they offered me 15 €.
My advice is that if you keep your money you never buy it ever then from this site.
BE WARNED! OTHERWISE THERE WILL BE THE CONSEQUENCES AND YOU WILL ALSO BE LOOKING FORWARD!
HELP TO AVOID THIS SITE AND NEVER BUY IT FROM THEM!
Translate 09/18/2017

LUCIA

No compréis en geekbuying, es el peor sitio donde comprar. Primero no pude usar mis cupones de descuento, pero eso no es lo peor, lo peor es que he tenido que pagar gastos de aduana. Elegí dhl como método de envio porque era más rápido, y en ningún momento ponía que tenías que pagar gastos de aduana... Lo hablo con ellos y me dicen que eso es cosa mía, que los pague... Y que si no los pago, no me van a devolver el importe de la compra, que el pedido va a ser destruido cuando les llegue de vuelta y que voy a tener que pagar los portes del coste de enviarlo de vuelta :O encima no disponen de un sitio para poder poner una reclamación o algo.. son unos estafadores...
Rating

Your opinion (Optional)
* mandatory
3.0 /5.0
Acceptable
315 ratings
Write a review »