GeekBuying.com is an Online Electronics Store specializing in Consumer Electronics and Tech for Home and Office. Active since 2009, this Shenzhen, China-based company has managed impressive growth during its first few years by attracting customers from all over the world. With a US-only Alexa ranking of 16,351, the young tech site places comfortable among the top 20,000 most-visited websites in the United States, trumping its similarly-impressive Global Ranking of 21,039.

GeekBuying Index

Experience with GeekBuying.com

Even though GeekBuying isn't quite as organized and extensive as some larger competitors such as DealExtreme and FastTech, they make up for it by making their shopping experience much easier and user friendly while also offering relatively quick delivery times on most items.

  • Shipping Time: ca. 2-4 weeks; DHL/UPS/Express: 3-5 business days
  • Free Shipping options available
  • Selection: Focus on Electronics and Gadgets, including RC products and smartphone accessories
  • Prices: Very Low, similar to most competitors

Pros

  • Live Chat Function for real-time customer service
  • Free Shipping
  • 1 Year Guarantee on consumer electronics (Free Repair or Replacement)
  • Warehouses in the USA and England for faster shipping

Cons

  • Customer must cover Shipping Costs for Returns

Payments

GeekBuying gives you multiple options to pay. You may complete your order using PayPal, Major Credit Card (Visa, MasterCard, AMEX, Discover, Qiwi), and Maestro. You also have the option to pay using the less secure but perennially present Western Union or Wire Transfer options. You need to create an account on GeekBuying in order to complete your order, but PayPay Express Checkout is also available for those who can't spare 3 minutes to make an account.

PayPal PayPal PayPal is the simplest and easiest way to order online. We always recommend PayPal because of their fantastic Buyer Protection Program.
Credit Card

Visa

MasterCard

AmEx

Credit Card payments are straightforward enough: enter your billing info and go.
Western Union Western Union Western Union is an offline payment method that stopped being useful circa 1985 with the rise of the Credit Card. Beware of the fees associated with sending money this way.
Maestro (debit card) PayPal you can pay at Geekbuying with your Maestro debit card.

Shipping Costs and Delivery Times

GeekBuying gives its customers different delivery methods to choose from. Registered Airmail takes the longest (15-30 estimated business days) but its also Free. Shipping via DHL/UPS (3-5 business days) is also available for a relatively low, weight-dependent fee. EMS Express Mail (7-15 business days) is also available, but on some orders (like the one below) faster shipping via DHL/UPS or similar is even cheaper.

GeekBuying Shopping Cart

GeekBuying and Customs

Although, in our experience, GeekBuying has been nothing but professional in packaging and declaring their products for customs, it is still possible that customs may stop your packages for a random inspection. As such, we recommend that you look up your country's rules and regulations on international shipments and import taxes. 

For shipments entering the US, extra taxes and fees on your product are possible. Not every item is taxed when entering the country, and the majority are only subject to a nominal processing fee of between $2 and $9 in the case of a random customs stop. The amount to be paid, however, can vary widely depending on the product and how it’s sent. If you are concerned about your item, or are planning to order goods in excess of $500, it is worth it to check with the Customs Office at the port of entry to confirm any extra fees.

Any extra taxes or duties on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In which case, you will need to go pick it up and pay any applicable fees in person.

Return Policy

GeekBuying gives you the option to send back an item for any reason within 7 days of delivery, but you will be required to cover the return shipping costs on items that are not defective. For items that are defective or damaged on arrival (GeekBuying refers to this at "DOA"), you must report the problem to customer service within 2 days of delivery. For these items, GeekBuying will cover all shipping costs. Should any problem with a product arise later, GeekBuying will reimburse a portion of the return shipping costs if the problem is reported within one month of delivery. Most electronics on GeekBuying are covered by their internal One-Year Guarantee, which allows you to send the item back for repair or replacement any time within a year. You will still be required to cover the shipping fees, however.

Special Features

Alongside the electronics store, GeekBuying also supports an internal blog that highlights new arrivals, reviews popular items, and even gives tutorials on how to use some products. 

They also feature a useful Live Chat feature to contact their customer service department in real time for any questions or problems that arise during the ordering process. 

GeekBuying Shopping Cart

Geekbuying has a lot of international warehouses to offer. Don't want to wait for an item to ship from China? Then check out a warehouse near to you for some goodies - there's a warehouse in Spain, the UK and the US!

 

Conclusion

Although GeekBuying may not be the largest online tech shop, it is certainly one of the best. It's popularity has continued to grow over the past few years due to its respectable selection, quality products, and great prices. The multiplicity of payment options and a Free Shipping option don't hurt either.

Alternatives

Alternative 1: Fasttech
Fasttech
 
free shipping A very well-established tech shop with a larger selection. Free Shipping Available.
Alternative 2: Buyincoins
Buyincoins
 
free shipping Covers just about everything, but not as extensive selection of products. Large RC and Gadget inventory. Free Shipping available.

 

1 GeekBuying Coupon

Geekbuying has a special area for coupons - appropriately called Geekbuying Coupon Code Zone - where you can regularly find new coupon for certain products.

GeekBuying Coupons

Sometimes you can find real bargains in this category - but each coupon is only valid for a certain product. So if you're looking for coupons valid for entire categories or the entire website, then check out the vouchers listed below. The most impressive coupons from Geekbuying and other Chinese online shops can be found on our "top coupon page".

 

top

Panda exclusive: 4% off sitewide

Use this PandaCheck exclusive coupon to get 4% off everything at Geekbuying (excluding already discounted products). 

06/30/2018

pandageek

247 Reviews

Order by
02/08/2018

David

I put my order in November , I have not received my package and they won't give my money back . BEWARE this company!
11/01/2017

Ninguex

Worst experience in online shopping.
Sent a defective phone and over one year my situation is still not solved.
10/25/2017

Aleksandr

It's a terrible company- here is an opinion of real person and not a robot or a GeekBuying' employee!!!
Hello everyone, in short they are cheaters who show one price but hold back information about taxes in a country there the parcel are going to be sent. In my instance I payed the bill and ordered phone to Germany. In 3 weeks I got an email from the border custom agency with the request to provide the receipt for the parsel from China which they stopped at the border. I showed paypal receipt for 400 Euro.

Afoward the custom agency sent me the PDF where says this phone declared as item with the price
SHIPPER/EXPORTER (Complete name & address)
GU NA
4th Floor, A3 Building, Hekan Industrial Area, No.41 Wuhe
Avenue, Bantian Sub-district
30.00 USD
personal Gift,No Foreign Exchange Involved

I DECLARE ALL THE INFORMATION CONTAINED IN THIS INVOICE TO BE TRUE AND
CORRECT.
SIGNATURE OF SHIPPER/EXPORTER (Type
name and title and sign):
HU ZENG

And the custom obliged me to pay 90 Euro of duty. I asked to send the parcel (phone) back to China. DHL did it. After 2 months I contacted Geek Buying in a question to return the money back to me. I didn't get any answer, I sent the same question few more times to them, and finally they answered just one word- "OK". WTF! I really pissed off guys, please don't order anything to Europe from this place if you don't want come across with the problems I have now. They are simply cheaters, that's it!!!
Alex, Munich.
04/02/2017

Nash Silverstone

I haven't yet received my shipments but I'm really doubtful I will ever see it. Here's my experience with this store so far:

1) There's no online chat or any other means of instant communications aside from Chinese phone numbers
2) The e-mails specified at the website don't always work - it's a first in my entire life: you mail them, you receive an answer that the destination address cannot accept your e-mail, because the quota limit has been exceeded. What? Seriously??
3) You cannot write a comment to your order, for instance, "Don't unbox the item".
4) Before shipping they perform QA even though I specifically asked not to do that.
5) I've been unable to check the provided tracking number for the past three days.

This store is a scam operation - avoid at all costs. Please buy at aliexpress where you have a customer protection against the scum like this one.
08/25/2016

Zvi Shanny

Warning about geekbuying:
Do not buy from this site !!!
your purchase is not guaranteed in this site.
Unlike ebay or Aliexpress
This site has no money back guarantee !!!
If you do not receive your product you money is lost !!!
04/19/2016

Peter Iverson

Stay away from all 3 companies regardless what the "pro" viewers say here .. the following companies lack customer service and focus on drilling you on worthless company policies and excuses - they are:
1) GearBest.com
2) Geekbuying.com
3) Everbuying.com

All have been forewarned here and now! Do NOT purchase from these companies - PERIOD! Don't say I told you so .. . you will be sorry if you don't listen up here!!!
08/01/2015

raj

"NEVER BUY FROM THEM . BAD experience overall
after sales support is bad .2-3/5 days to reply emails.
chat is of no use ,they will ask you to email .
received a defective tablet teclast x98 air 3g.
https://www.mediafire.com/folder/a9eutj5z8lws4/teclastx98air3g
cant sent the tablet back. not economical for me to sent the tablet. have to spend $100
asked for a partial refund of half . denied to refund .
paypal also in favour of seller to return tablet for refund."
04/09/2015

Dan Hanson

This is the first review I've ever written... I am so disappointed with the level of service that GeekBuying provided.

I think we're all programmed to think that if PayPal acknowledges a business that it's a safe place to make a purchase... That is absolutely false, and both parties should be reprimanded.

I recently purchased a tablet PC from GeekBuying, or tried to anyway. After submitting over 10 emails, countless phone calls and instant message requests, no resolution was found. I was only looking for some type of confirmation or update on the purchase I made.

After finally making contact with their service team, I was told the order would be canceled and refunded... That was a complete lie.

DO NOT BUY FROM GEEKBUYING. I REPEAT DO NOT BUY FROM GEEKBUYING.

What a completely terrible online retailer. Like I said, this is the first review I've ever written. I am so mad right now, and I highly recommend you take your business elsewhere.

Thanks.
03/29/2015

Reezy Yagami

Ordering from online stores, especially ones that aren't in your country are always scary, but I took a leap of faith and ordered from GeekBuying and i have to say that i am glad that i did! The service was exceptional! I had my items delivered via TNT to South Africa, and it only took a few days. The tracking number they gave me was already being updated in a few hours of me receiving it. I must say that I will never shop anywhere else. It was a great experience and i highly recommend that anyone and everyone shops there. The prices are low, the service is amazing and the delivery is quick and efficient!
Translate 05/22/2018

Jimmy

Bis jetzt hat sich der Verkäufer sich nicht gemeldet. Habe schon so viele Mails rausgeschickt und auch über Paypal und den Käuferschutz. Nichts passiert!
Lieferung kam nach 2,5 Monaten an, obwohl ich es als Express bestellt habe und auch extra gezahlt habe
Translate 05/19/2018

P.F.

sehr schlechte Erfahrungen mit Geekbuying gemacht. Zoll gibt Handy nicht frei, da es nicht den deutschen Bestimmungen entspricht. Geekbuying zahlt Geld nicht zurück. Nie mehr china Bestellungen.
Translate 05/18/2018

Mike

Très lent, pas de suivi de tracking !
C'est juste des entrepots qui envoient des colis sans se soucier de ce qu'ils deviennent.

Patienter 15 jours, non.... 30 jours en fait, puis finalement 3 mois pour pouvoir demander un remboursement. Ils ne font aucune démarche de suivi, de vérification. Mon colis est visiblement perdu mais je dois juste attendre que rien ne se passe. Ils ne se rendent compte de rien, ne préviennent pas les clients.

Ils donnent même des fausses explications "le colis va être ouvert par les douanes" ou "ils y a des grèves" alors que c'est faux ! Soit tu reçois ton colis normalement, soit c'est le début du n'importe quoi. Les promos sont cools, certes, mais le suivi/SAV est très loin d'être à la hauteur.
Translate 05/14/2018

Gaigher

ATTENZIONE ,!!!
Zero assistenza post vendita
Ho acquistato un telefono di qualità bassissima. 107 dollari americani
Ho richiesto il reso perché non soddisfa a le caratteristiche descritte.
Ho pagato 25 euro €. per il reso
ad oggi nessuna comunicazione ... sono spariti rubandomi i miei soldi.!!!!

On comprate nulla da questo sito sono prodotti di bassissima qualità o scarti di produzione che dovrebbero eliminare,
Mai più nella mia vita acquisterò da questi geek buying ......
Translate 05/13/2018

Nelson

OJO, CON LAS COMPRAS EXPRESS.
Si compras un producto y pides que te entregue una empresa de mensajería, te van lo van a parar en aduanas, te van a exigir un agente de aduanas para poder hacer la tramitación correspondiente y, además -y lógico- tienes que pagar los impuestos correspondientes. Lo normal es que la propia empresa de mensajería haga de agente de aduanas y por esas gestiones te cobren en torno a los 30 euros. Añadidos los impuestos un pedido de 50 euros te va a salir por cerca de 90 €. Evidentemente no compensa. Además para poder autorizar a la empresa de mensajería a recoger y tramitar tu pedido en aduanas tendrás que enviarles una serie de papeles junto con una fotocopia de tu DNI (para acreditar que eres tú el destinatario).
Si a todos estos gastos extras le sumas que el envío urgente te llega más o menos al cabo de un mes (cuando se supone que tú has pagado para que lo hagan en una semana)... pues calcula. Es un timo para tí, comprador, porque por ese precio te hubieras comprado el producto en cualquier tienda nacional, en el mismo día y, si tuvieras problemas, prodrías devolverlo sobre la marcha.
En mi caso un boxtv de 50€ me ha salido por cerca de 100€, y para más cachondeo NO FUNCIONA. A ver qué pasa ahora. Pero vamos, al igual que todos los que aquí han escrito: JAMÁS VOLVERÉ A COMPRARA NADA EN ESTA TIENDA. NO LA RECOMIENDO EN ABSOLUTO.
Ah, una ultima cosa más: el pago lo hice por paypal a través de la página de geekpaying y, aunque me aparece el cargo en cuenta bancaria, no me figura en mi cuenta de paypal. Tendré que hablar con ellos.
¡Lástima no haber investigado un poco por internet antes de hacer la compra!!!!
Translate 05/05/2018

Javier

No comprar en esta tienda. !!
El primer envio me llego bien , el segundo un producto de xiaomi de 15 euros no me ha llegado después de mas de 3 meses, cuando el tiempo estimado por ellos de de menos de 30 días, he contactado con ellos por mail, Aparte de que el primer numero de seguimiento es falso dado que en el mail donde me indicaban donde estaba el producto, era otro numero de tracking diferente. Reclamo el dinero y me piden que vaya a mi oficina de correos para que me den un documento donde indiquen que el envio se ha perdido !!! Vamos que se rien del cliente. Asi que mi opinion es no arriesgarse no comprar en esta tienda. He tenido casos parecidos en Gearbest banggood y Aliexpress y sin ningun problema.
Mi consejo no comprar en esta tienda!!
Translate 05/05/2018

Lutz

Selbst Ein Punkt ist schon zuviel !!!
Am 15.04.18 bestellte ich ein Xiaomi Redmi 5 Plus. Der Versand sollte nach 2 bis 7 Tagen erfolgen und per Mail bestätigt werden. Elf Tage später fragte ich an, wann den nun der Versand erfolgt. Die Antwort; ganz sicher die nächste Woche. Es kam..............Nichts!!!
Somit habe ich jetzt den Kauf storniert.
Zum Glück gibt es Pay Pal !
Translate 05/04/2018

Gizmo

Be aware: Geekbuying cheats.

1. I ordered smartphone at Geekbuying, paid upfront with Paypal.
2. Geekbuying - with long delay - sends totally different device, worth much less; customs duties paid by me.
3. after complaint, Geekbuying proposes that I buy this (for me useless) device.
4. after my refusal, Geekbuying insists that the wrong device is sent back to them - on my expenses - before they post the smartphone I already paid and denies to pay for customs duties and postage incurred due to their mistake.
6. after weeks of delayed and fruitless communication, the wrong device sent back already, Geekbuying refunds less than they received.
7. Paypal was informed about this but refused customer protection, giving no reasons.

Do not trust Geekbuying. Forget about Paypals grandiose promises.
Translate 05/03/2018

Eva

Una estafa! Compré un móvil en diciembre con gastos de envío gratis. El transportista me llamó para decirme que tenía un paquete para mi con gastos de envío a pagar (unos 30 €). Rechacé el paquete. Me puse en contacto con la empresa para recuperar el dinero. Me dijeron que hasta que el móvil no llegara a la empresa no devolvían el dinero y que esto tardaba unos meses. Después de repetidas reclamaciones sin noticia ninguna, ayer, después de 4 meses me notifican que no me devuelven el dinero porque el envío de la devolución ha sido de 102 $. O sea que garantía de devolución cero! Política engañosa.
Translate 04/26/2018

Alessandro

Comprei o smartphone MiNote 3 no dia 26 de fevereiro e a Geekbuiyng não enviou. Entrei em contato no dia 7 de março e falaram que seria enviado, mas não foi. Então entrei em contato no dia 26 de março novamente e enviaram. Quando chegou na alfândega, foi observado que a Geekbuying colocou no Invoice o valor de $40 dólares, enquanto na verdade eu paguei $325,29 dólares. Por causa desse erro da Geekbuying a Alfândega revalorou o produto para o preço que paguei e me aplicou todas as multas e taxas chegando a um total de R$2.390,94 ($711) conforme descrito abaixo:

DURANTE O PROCESSO DE INSPEÇÃO, O AUDITOR-FISCAL REAVALIOU :
SUA REMESSA DE USD 30,00 PARA USD 325,29
SEU FRETE DE USD 10,00 PARA USD 15,71

SEGUEM ABAIXO UMA PRÉVIA DOS VALORES DEVIDOS:
VALOR FOB INFORMADO EM USD 325,29
VALOR DO FRETE EM USD 15,71
TAXA DE CONVERSÃO PARA REAIS 3,3666
VALOR ADUANEIRO EM REAIS 1.148,01
VALOR DO IMPOSTO DE IMPORTAÇÃO (60%) 688,81
VALOR DO ICMS 403,20
VALOR DO FECP RJ (2%) -
TAXA ADMINISTRATIVA 64,02
TAXA INFRAERO - US$ 0,70 / KG 1,18
PRE PAID TAXES - 0,5% (MÍNIMO 1,00) 11,57
ART 703 994,15
ART 725 228,01
ART 711 -

VALOR RECALCULADO DA FATURA R$2390,94
Translate 04/23/2018

Vienne

SITE à éviter. Produit pleins de promesses non tenues, informations farfelues, piètre précision. Achat sur une boutique Italienne, obligation de renvoyer en CHINE !!!, service après vente trainant la patte, remboursement aléatoire. Pratique inacceptable au 21° siècle !!!. SITE NE SUPPORTANT PAS LES RECLAMATIONS VIA PAYPAL.
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