GeekBuying.com is an Online Electronics Store specializing in Consumer Electronics and Tech for Home and Office. Active since 2009, this Shenzhen, China-based company has managed impressive growth during its first few years by attracting customers from all over the world. With a US-only Alexa ranking of 16,351, the young tech site places comfortable among the top 20,000 most-visited websites in the United States, trumping its similarly-impressive Global Ranking of 21,039.
Experience with GeekBuying.com
Even though GeekBuying isn't quite as organized and extensive as some larger competitors such as DealExtreme and FastTech, they make up for it by making their shopping experience much easier and user friendly while also offering relatively quick delivery times on most items.
Shipping Time: ca. 2-4 weeks; DHL/UPS/Express: 3-5 business days
Free Shipping options available
Selection: Focus on Electronics and Gadgets, including RC products and smartphone accessories
Prices: Very Low, similar to most competitors
Live Chat Function for real-time customer service
1 Year Guarantee on consumer electronics (Free Repair or Replacement)
Warehouses in the USA and England for faster shipping
Customer must cover Shipping Costs for Returns
GeekBuying gives you multiple options to pay. You may complete your order using PayPal, Major Credit Card (Visa, MasterCard, AMEX, Discover, Qiwi), and Maestro. You also have the option to pay using the less secure but perennially present Western Union or Wire Transfer options. You need to create an account on GeekBuying in order to complete your order, but PayPay Express Checkout is also available for those who can't spare 3 minutes to make an account.
PayPal is the simplest and easiest way to order online. We always recommend PayPal because of their fantastic Buyer Protection Program.
Credit Card payments are straightforward enough: enter your billing info and go.
Western Union is an offline payment method that stopped being useful circa 1985 with the rise of the Credit Card. Beware of the fees associated with sending money this way.
Maestro (debit card)
you can pay at Geekbuying with your Maestro debit card.
Shipping Costs and Delivery Times
GeekBuying gives its customers different delivery methods to choose from. Registered Airmailtakes the longest (15-30 estimated business days) but its also Free. Shipping via DHL/UPS (3-5 business days) is also available for a relatively low, weight-dependent fee. EMS Express Mail (7-15 business days) is also available, but on some orders (like the one below) faster shipping via DHL/UPS or similar is even cheaper.
GeekBuying and Customs
Although, in our experience, GeekBuying has been nothing but professional in packaging and declaring their products for customs, it is still possible that customs may stop your packages for a random inspection. As such, we recommend that you look up your country's rules and regulations on international shipments and import taxes.
For shipments entering the US, extra taxes and fees on your product are possible. Not every item is taxed when entering the country, and the majority are only subject to a nominal processing fee of between $2 and $9 in the case of a random customs stop. The amount to be paid, however, can vary widely depending on the product and how it’s sent. If you are concerned about your item, or are planning to order goods in excess of $500, it is worth it to check with the Customs Office at the port of entry to confirm any extra fees.
Any extra taxes or duties on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In which case, you will need to go pick it up and pay any applicable fees in person.
GeekBuying gives you the option to send back an item for any reason within 7 days of delivery, but you will be required to cover the return shipping costs on items that are not defective. For items that are defective or damaged on arrival (GeekBuying refers to this at "DOA"), you must report the problem to customer service within 2 days of delivery. For these items, GeekBuying will cover all shipping costs. Should any problem with a product arise later, GeekBuying will reimburse a portion of the return shipping costs if the problem is reported within one month of delivery. Most electronics on GeekBuying are covered by their internal One-Year Guarantee, which allows you to send the item back for repair or replacement any time within a year. You will still be required to cover the shipping fees, however.
Alongside the electronics store, GeekBuying also supports an internal blog that highlights new arrivals, reviews popular items, and even gives tutorials on how to use some products.
They also feature a useful Live Chat feature to contact their customer service department in real time for any questions or problems that arise during the ordering process.
Geekbuying has a lot of international warehouses to offer. Don't want to wait for an item to ship from China? Then check out a warehouse near to you for some goodies - there's a warehouse in Spain, the UK and the US!
Although GeekBuyingmay not be the largest online tech shop, it is certainly one of the best. It's popularity has continued to grow over the past few years due to its respectable selection, quality products, and great prices. The multiplicity of payment options and a Free Shipping option don't hurt either.
Covers just about everything, but not as extensive selection of products. Large RC and Gadget inventory. Free Shipping available.
0 GeekBuying Coupons
Geekbuying has a special area for coupons - appropriately called Geekbuying Coupon Code Zone - where you can regularly find new coupon for certain products.
Sometimes you can find real bargains in this category - but each coupon is only valid for a certain product. So if you're looking for coupons valid for entire categories or the entire website, then check out the vouchers listed below. The most impressive coupons from Geekbuying and other Chinese online shops can be found on our "top coupon page".
I put my order in November , I have not received my package and they won't give my money back . BEWARE this company!
Helpful? 2 of 2 visitors found this review helpful.Answer
Worst experience in online shopping.
Sent a defective phone and over one year my situation is still not solved.
Helpful? 2 of 2 visitors found this review helpful.Answer
It's a terrible company- here is an opinion of real person and not a robot or a GeekBuying' employee!!!
Hello everyone, in short they are cheaters who show one price but hold back information about taxes in a country there the parcel are going to be sent. In my instance I payed the bill and ordered phone to Germany. In 3 weeks I got an email from the border custom agency with the request to provide the receipt for the parsel from China which they stopped at the border. I showed paypal receipt for 400 Euro.
Afoward the custom agency sent me the PDF where says this phone declared as item with the price
SHIPPER/EXPORTER (Complete name & address)
4th Floor, A3 Building, Hekan Industrial Area, No.41 Wuhe
Avenue, Bantian Sub-district
personal Gift,No Foreign Exchange Involved
I DECLARE ALL THE INFORMATION CONTAINED IN THIS INVOICE TO BE TRUE AND
SIGNATURE OF SHIPPER/EXPORTER (Type
name and title and sign):
And the custom obliged me to pay 90 Euro of duty. I asked to send the parcel (phone) back to China. DHL did it. After 2 months I contacted Geek Buying in a question to return the money back to me. I didn't get any answer, I sent the same question few more times to them, and finally they answered just one word- "OK". WTF! I really pissed off guys, please don't order anything to Europe from this place if you don't want come across with the problems I have now. They are simply cheaters, that's it!!!
Helpful? 3 of 4 visitors found this review helpful.Answer
I haven't yet received my shipments but I'm really doubtful I will ever see it. Here's my experience with this store so far:
1) There's no online chat or any other means of instant communications aside from Chinese phone numbers
2) The e-mails specified at the website don't always work - it's a first in my entire life: you mail them, you receive an answer that the destination address cannot accept your e-mail, because the quota limit has been exceeded. What? Seriously??
3) You cannot write a comment to your order, for instance, "Don't unbox the item".
4) Before shipping they perform QA even though I specifically asked not to do that.
5) I've been unable to check the provided tracking number for the past three days.
This store is a scam operation - avoid at all costs. Please buy at aliexpress where you have a customer protection against the scum like this one.
Helpful? 2 of 2 visitors found this review helpful.Answer
Warning about geekbuying:
Do not buy from this site !!!
your purchase is not guaranteed in this site.
Unlike ebay or Aliexpress
This site has no money back guarantee !!!
If you do not receive your product you money is lost !!!
Helpful? 1 of 1 visitors found this review helpful.Answer
Stay away from all 3 companies regardless what the "pro" viewers say here .. the following companies lack customer service and focus on drilling you on worthless company policies and excuses - they are:
All have been forewarned here and now! Do NOT purchase from these companies - PERIOD! Don't say I told you so .. . you will be sorry if you don't listen up here!!!
Helpful? 6 of 9 visitors found this review helpful.Answer
"NEVER BUY FROM THEM . BAD experience overall
after sales support is bad .2-3/5 days to reply emails.
chat is of no use ,they will ask you to email .
received a defective tablet teclast x98 air 3g.
cant sent the tablet back. not economical for me to sent the tablet. have to spend $100
asked for a partial refund of half . denied to refund .
paypal also in favour of seller to return tablet for refund."
Helpful? 3 of 3 visitors found this review helpful.Answer
This is the first review I've ever written... I am so disappointed with the level of service that GeekBuying provided.
I think we're all programmed to think that if PayPal acknowledges a business that it's a safe place to make a purchase... That is absolutely false, and both parties should be reprimanded.
I recently purchased a tablet PC from GeekBuying, or tried to anyway. After submitting over 10 emails, countless phone calls and instant message requests, no resolution was found. I was only looking for some type of confirmation or update on the purchase I made.
After finally making contact with their service team, I was told the order would be canceled and refunded... That was a complete lie.
DO NOT BUY FROM GEEKBUYING. I REPEAT DO NOT BUY FROM GEEKBUYING.
What a completely terrible online retailer. Like I said, this is the first review I've ever written. I am so mad right now, and I highly recommend you take your business elsewhere.
Helpful? 11 of 12 visitors found this review helpful.Answer
Ordering from online stores, especially ones that aren't in your country are always scary, but I took a leap of faith and ordered from GeekBuying and i have to say that i am glad that i did! The service was exceptional! I had my items delivered via TNT to South Africa, and it only took a few days. The tracking number they gave me was already being updated in a few hours of me receiving it. I must say that I will never shop anywhere else. It was a great experience and i highly recommend that anyone and everyone shops there. The prices are low, the service is amazing and the delivery is quick and efficient!
Helpful? 6 of 8 visitors found this review helpful.Answer
Para mí nefasta.Hace 2 meses y medio que compré una cámara Xiaomi y a día de hoy no la he recibido.Esto no me había ocurrido en ninguna compra realizada en ninguna otra página.No sé si lo solucionarán. De momento, si no es así, conmigo pierden un cliente y desde luego no la recomendaré a nadie que conozca , RECLAMARE A PAYPAL , AQUI LO BARATO SALE A MILLON.
Mi opinion es nefasta, DELINCUENTES AL POR MAYOR, NO SE LA RECOMIENDO A NADIE,
MI EXPERIENCIA UN PESADILLA
Compre un articulo que me costo 350 euros, despues de esperal mas de 5 meses, me dicen, Que al parecer el paquete se a perdio y que ellos no son responsables, Y ME DEJAN TIRADO. SIN DINERO Y SIN MI ARTICULO
SEÑORES PIENSELO DOS VECES Y RECUERDEN .
LO BARATO SALE CARO
POR FAVOR NO ABUSEN DE LA GENTE HONESTA
NO COMPREIS en GEEKBUYING!! AQUI LOS CLIENTES SON LO ULTIMO, Son unos estafadores! Compré un Xiaomi, pague el envío rápido, tardó 6 semanas!!! y lo peor de todo me llega y me dicen que tengo que pagar 1/3 del precio del movil en aduanas. una estafa!! FATAL. me siento estafado
Estafa. Compré un telefono el cual nunca llego. Tras esperar el tiempo que me indicaron me ofrecen un reembolso parcial, acepto el reembolso y me dicen que en 14/dias estaria reembolsado. A los 14 dias contacto con ellos porque no estaba hecho el reembolso y me dicen que me van a rebolsar menos de lo que se habian comprometido. Una estafa
Después de más de un mes sin recibir el pedido y ya habiendolo pagado.Pregunto el motivo del retraso y me dicen que no tienen disponibilidad del producto que ya me han vendido y cobrado.
No lo recomiendo a nadie
Muy mala EXPERIENCIA. Compré un móvil en junio 2018 en la confianza de tenerlo para septiembre para regalar. Desde el 24 de junio está en PRERREGISTRADO. es decir no lo han dado a a mensajeria. Me han dicho que esperara hasta el 24 de agosto y nada de nada en agosto ni septiembre , ya veremos que pasa, pero a esta alturas , doy por perdido el dinero , dare cuenta en paypal , cuanta burla china y todo para nada.
Esta tienda practica una estafa a y un desprecio total a los CLIENTES NO CHINOS , que son los que soportan en posible check de aduanas
en Geekbuying que son muy legales siempre en la declaracion de aduanas te indican el producto fielmente que te envian y te espefican el importe sin reducir un centimo , asi me paso a mi pero tengo entendido que lo hacen generalmente a todos con el pedido de primeros de septiembre un TV BOX que costo 64 euros , y TUVE QUE PAGAR DE DUA OTROS 50 eurazos, ENTRE IVA Y GASTO DE GESTION, parece que las declaraciones de estos en aduanas es para que te casquen y te cueste aquello que compras un 70 por ciento mas que si lo compras en Europa ,,por eso digo que hay les vendra bien comprar a los chinos, las otras tiendas chinas y vendedores chinos te indican 20 dolares o menos , pero estos son muy legales y te ponen en aduanas el importe real y aunque el envio no sea por agencia express ,como mi caso que me llEgo por CHINA POST te lo cogen aduanas SI O SI , EL CASO ES QUE LES GUSTA A ESTOS DE geeKBUYING QUE LOS EUROPEOS PAGUEN ADUANAS ,ea,ea, ea su gracia que legales son.
Lo que me esta pasado con Geekbuying , es que les compre en Agosto un Xiaomi Redmi note 5 , y les pague desde el 14 de Agosto , no me lo han enviado , a finales de septiembre se comunicaron conmigo diciendome que no tenian Stock que me esperar otro mes ,ya qu e el tracking que me dieron no funcionaba, les he mandado muchos mails pero no contestan a ninguno y el chat pasan olimpicamente de ti , copian y pegan respuesta standar ,una verguenza al final me quieren dar un bono para comprar otra cosa , he abierto didputa en Paypal , y me devolveran el dinero , nunca me ha pasado nada igual , Aliespress ,Dghate y otras son mucho mas serias , sON UNOS ESTAFADORES A LO GRANDE.,myu descarados y prepotentes.
Compre el 20 de septiembre un mouse air y lo pague por paypal , y el estado del envio me indica despachado prealerta , esta asi desde hace ya casi dos meses , se por ese estado que no se ha entregado al mensajero para enviarlo , les contacto y me dicen qyu no se ha actulizado , mas cerriles imnposible ,esta tienda al IGUAL QUE GEARBEST son de esas tienda chinas que VENDEN SIN STOCK Y DECLARAN VALOR DE ADUNAS EL QUE QUIERA ,Warning lo barato puede salir caro si lo recibes , y si no lo envian acude a paypal ,pobre del que no pague por payapl , completamente vendido en esta dos tiendas , les gusta hacer caja y vender sin stock.
Hola,compre una consola GPD XD y en menos de un año deja de funcionar la pantalla y me dicen que no entra en garantía ni pantalla ni placa base, o sea no entra en garantía casi nada, de todas maneras dicen que envíe la consola y si entra en garantía la repararan corriendo yo con los gastos de envío ida y vuelta .
También me ofrecen 25€ de indemnización y me olvido del tema.
Mi experiencia me da a entender que venden productos de muy baja calidad o incluso defectuosos con una garantía que no cubre las partes mas importantes del producto que venden.