GearBest, active since 2013, is specialized in consumer electronics and cool gadgets. Aside from popular products like smartphones and tablets, GearBest also features a diverse selection of other products. Everything from Home and Garden supplies, clothing, watches, and even more is on offer at GearBest.
The popular electronics shop from China: GearBest
Experience with GearBest
To ensure you get only the best, we ordered a few things off of GearBest to test its customer service--we were positively surprised by the product quality as well as shorter-than-expected delivery times.
Live Chat with customer service available
Buyer Protection through PayPal
Login required to place orders (unless using PayPal)
Payments on GearBest can be made with PayPal or Credit Card. We recommend using PayPal because their superb Buyer Protection program. You don't need to create an account on GearBest but it's easier for keeping track of your different orders and for choosing your preferred shipping method. If you absolutely don't want to create an account at Gearbest, consider using PayPal's express checkout.
Shipping Costs and Delivery Times
GearBest offers different shipping options depending on the delivery address. You usually can choose between three options:
Flatrate Shipping:free shipping, 10-25 business daysfor shipments to Europe and North America
Standard Shipping: watch out, it can cost more than express shipping, takes6-8 business days
Expedited Shipping via DHL, FedEx, or IB (4-7 work days).
The overall cost of shipping usually depends on the weight of your order and the delivery address. If you can wait, take advantage of the standard shipping because it's always the cheapest option (Free!). If you want to keep track of your delivery, then add a tracking number to your order for an additional $1.99.
Choose your preferred shipping method at Gearbest: Flat, Standard or Expedited
GearBest and Customs
Even though GearBest declares all its shipments decently well, it's always possible that your shipment get stopped by customs when entering your country. It's always worth it to be aware of the standard charges that can come even from random customs checks.
For shipments entering the US, extra taxes and fees on your product are a possible, if not common, side-effect of international ordering. Not every item is taxed when entering the country, and the majority are only subject to a nominal processing fee of between $2 and $9. The amount to be paid, however, can vary widely depending on the product and how it’s sent. If you are concerned about your item, or are planning to order goods in excess of $500, it is worth it to check with the Customs Office at the port of entry to confirm any extra fees.
Any extra taxes or duties on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In which case, you will need to go pick it up and pay any applicable fees in person.
Men's Clothes, Shoes, Watches, Flashlights, as well as Phone and Tablet accessories may be returned up to 7 days after delivery. All other articles can be kept for up to 45 days before you decide to return them. Certain articles on GearBest feature a special 180 day return-or-repair guarantee, in which case you can return them for a refund or to be repaired anytime within this 6 month time span. For items that were not defective, but simply returned, GearBest offers its customers a return credit of 15% of the item's original price.
GearBest also offers a repair service on all items purchased through their website, but the buyer must cover all repair and shipping costs on any items that have outlived their initial warranties.
GearBest offers a Live Chat feature to quickly and easily connect to its customer service department.
With a truly large selection of items on offer at great prices and the availability of free shipping, GearBest proves itself worthy of a look by anyone considering a purchase from online Chinese shops. GearBest is perfect for anyone who wants a reliable platform to order cool stuff from China.
Use this coupon code at Gearbest to get a 8% discount sitewide - but it isn't valid for already discounted prices. Keep your eyes open, because the price might even rise when you use it for discounted products!
I've made a lot of orders, for example, W1801240510079709. Payment is made through Paypal, which for me is very convenient (there is plenty of payment options), used the coupon code when you pay, which reduced additionally the low price of the goods (if other goods used payment points extra credit for your order, confirmation of receipt of the product and its review, which can be paid 30% of the cost of goods).
The order was shipped on the second business day and received the tracking code (in shop a wide variety of delivery services). The goods came to integrity, is fully consistent with the description and photos. I recommend this store to shop: low prices, good quality and original product, delivery meets the deadlines and very helpfull service.
Best site ever!
I buy here a lot of things and i always recieve it very fast. I can find here o lot of good items for best price. Fast delivey, good, price and very helpfull support. I will but here again in future.
A gearbest é a melhor loja de compras online. Tenho efetuado varias compras e nunca tive qualquer problema. A ultima compra foi uma pelicula para o iphone ( WA1712182149486384 ) e fiquei supreendido com a qualidade. Vou continuar a fazer compras na gearbest.
This seller seems to be very professional and honest. Great job!. You researched three vendors when making a proposal of who we should choose to manage our payroll operations. You included all the necessary information for us to make a decision and presented the information in a one-page table that was easy to read. Your work made it really easy to make a decision. Great job! Excellent seller! great product
Very good store. Large selection of products. Good discounts and fast delivery!I bought there usb car charger (WWP1711161022061011) .very good quality and at a good price. I like everything! Now im waiting for 2 orders alfawise sonic brush.
Really good shop. I bought something there a lot of times.
Support is friendly, they always give me a helpful hand. Shipment sometimes take some time, but its clearly stated when order created. I would recommend this site for everyone.
Good day to all!
Used the coupon from the website PandaCheck for purchase in the shop Gearbest, so I decided to write here a review on this store.
I've made a lot of orders, for example, my first order was order number W1710310342336288, in an order entered 2 products that I bought for my daughter is glowing pins and water watch (looks like an hourglass). Payment is made through Paypal, which for me is very convenient (there is plenty of payment options), used the coupon code when you pay, which reduced additionally the low price of the goods (if other goods used payment points extra credit for your order, confirmation of receipt of the product and its review, which can be paid 30% of the cost of goods).
The order was shipped on the second business day and received the tracking code (in shop a wide variety of delivery services). Since I chose the slowest shipping method and the goods arrived within 30 days, which fully met the terms of delivery. The goods came to integrity, is fully consistent with the description and photos. Daughter was delighted.
I recommend this store to shop: low prices, good quality and original product, delivery meets the deadlines.
Very good store. Large selection of products. Good discounts and fast delivery!I bought there Xiaomi headphones (WB1709091149451182) and boots for walks through the forest (WB1710142207288100). All very good quality and at a good price. I like everything!
I've bought VKWORLD MIX PLUS phone from this shop (and many low cost, but very fun, items before).
Shipment was very fast. Track number provided. Devices was delivered safe and works properly.
Very beautifull phone! Recommend this.
I very satisfied and recommend this shop
We found you very professional and helpful at every stage in the process of the sale. This seller is also very professional and honest. Great job!. You researched three vendors when making a proposal of who we should choose to manage our payroll operations. You included all the necessary information for us to make a decision and presented the information in a one-page table that was easy to read. Your work made it really easy to make a decision. Great job! Excellent seller! great product!
Shopping with GearBest can really change the way of Your shopping. start saving money today by ordering from Gearbest, high quality products for really reasonable prices. Very good customer service, staff is very helpfull and answering very quick on all queries. Really reccomend, I ordered so many things already for myself, family, friends - always very happy! Fast shipping! Priority line shipping helps to reduce the risk of custom duties;)
I ordered a mobile phone from GearBest (Order no. W1710200421037120) and paid for expedited shipping via DHL, plus shipping insurance and tracking. When I ordered, their website showed 29 units in stock at their HK2 warehouse. It was one of their flash deals, so included some discount. It has been 5 days since payment made ans still no shipping or tracking number received. I contacted them and was told the phone is on back order and should ship within the next 14 days. NOT ACCEPTABLE. I was also given the option of picking another model, or refund. From other reviews on GearBest, it seems refunds take more than a month and sometimes never arrive. Let's see how GearBest handles this problem, so please watch this space for updates soon.
Helpful? 0 of 1 visitors found this review helpful.Answer
Jose Duarte Alves
The Gearbest online store has always been my first choice to buy technology and other affordable products.
After buying several dozen products, I can only praise, the shipment to Portugal is the best.
Gearbest staff has always very professional with me.
Gearbest is a great store with a quality goods.I made a few orders and all came in good conditions.I generally bought objects that have many positive reviews.I"m also following the promotions that are very good.If you have a questions about an order,send a ticket and they will respond within 24 hours.I bought a very good camera for the car,watches,a Tv Box,flashlights,chargers-all of a good quality.The orders we made with tracking and parcel insurance(it pays a little for that).I was pleasantly surprised by the quality of Xiaomi computer glasses,packaging and special box(they reached without scratches).Prices are much lower than in Europe,transport is free and parcels arrive in 2-3 weeks(with tracking in two).