GearBest, active since 2013, is specialized in consumer electronics and cool gadgets. Aside from popular products like smartphones and tablets, GearBest also features a diverse selection of other products. Everything from Home and Garden supplies, clothing, watches, and even more is on offer at GearBest.
The popular electronics shop from China: GearBest
Experience with GearBest
To ensure you get only the best, we ordered a few things off of GearBest to test its customer service--we were positively surprised by the product quality as well as shorter-than-expected delivery times.
Live Chat with customer service available
Buyer Protection through PayPal
Login required to place orders (unless using PayPal)
Payments on GearBest can be made with PayPal or Credit Card. We recommend using PayPal because their superb Buyer Protection program. You don't need to create an account on GearBest but it's easier for keeping track of your different orders and for choosing your preferred shipping method. If you absolutely don't want to create an account at Gearbest, consider using PayPal's express checkout.
Shipping Costs and Delivery Times
GearBest offers different shipping options depending on the delivery address. You usually can choose between three options:
Flatrate Shipping:free shipping, 10-25 business daysfor shipments to Europe and North America
Standard Shipping: watch out, it can cost more than express shipping, takes6-8 business days
Expedited Shipping via DHL, FedEx, or IB (4-7 work days).
The overall cost of shipping usually depends on the weight of your order and the delivery address. If you can wait, take advantage of the standard shipping because it's always the cheapest option (Free!). If you want to keep track of your delivery, then add a tracking number to your order for an additional $1.99.
Choose your preferred shipping method at Gearbest: Flat, Standard or Expedited
GearBest and Customs
Even though GearBest declares all its shipments decently well, it's always possible that your shipment get stopped by customs when entering your country. It's always worth it to be aware of the standard charges that can come even from random customs checks.
For shipments entering the US, extra taxes and fees on your product are a possible, if not common, side-effect of international ordering. Not every item is taxed when entering the country, and the majority are only subject to a nominal processing fee of between $2 and $9. The amount to be paid, however, can vary widely depending on the product and how it’s sent. If you are concerned about your item, or are planning to order goods in excess of $500, it is worth it to check with the Customs Office at the port of entry to confirm any extra fees.
Any extra taxes or duties on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In which case, you will need to go pick it up and pay any applicable fees in person.
Men's Clothes, Shoes, Watches, Flashlights, as well as Phone and Tablet accessories may be returned up to 7 days after delivery. All other articles can be kept for up to 45 days before you decide to return them. Certain articles on GearBest feature a special 180 day return-or-repair guarantee, in which case you can return them for a refund or to be repaired anytime within this 6 month time span. For items that were not defective, but simply returned, GearBest offers its customers a return credit of 15% of the item's original price.
GearBest also offers a repair service on all items purchased through their website, but the buyer must cover all repair and shipping costs on any items that have outlived their initial warranties.
GearBest offers a Live Chat feature to quickly and easily connect to its customer service department.
With a truly large selection of items on offer at great prices and the availability of free shipping, GearBest proves itself worthy of a look by anyone considering a purchase from online Chinese shops. GearBest is perfect for anyone who wants a reliable platform to order cool stuff from China.
Use this coupon code at Gearbest to get a 8% discount sitewide - but it isn't valid for already discounted prices. Keep your eyes open, because the price might even rise when you use it for discounted products!
Very good store. Large selection of products. Good discounts and fast delivery!I bought there Xiaomi headphones (WB1709091149451182) and boots for walks through the forest (WB1710142207288100). All very good quality and at a good price. I like everything!
I've bought VKWORLD MIX PLUS phone from this shop (and many low cost, but very fun, items before).
Shipment was very fast. Track number provided. Devices was delivered safe and works properly.
Very beautifull phone! Recommend this.
I very satisfied and recommend this shop
We found you very professional and helpful at every stage in the process of the sale. This seller is also very professional and honest. Great job!. You researched three vendors when making a proposal of who we should choose to manage our payroll operations. You included all the necessary information for us to make a decision and presented the information in a one-page table that was easy to read. Your work made it really easy to make a decision. Great job! Excellent seller! great product!
Shopping with GearBest can really change the way of Your shopping. start saving money today by ordering from Gearbest, high quality products for really reasonable prices. Very good customer service, staff is very helpfull and answering very quick on all queries. Really reccomend, I ordered so many things already for myself, family, friends - always very happy! Fast shipping! Priority line shipping helps to reduce the risk of custom duties;)
I ordered a mobile phone from GearBest (Order no. W1710200421037120) and paid for expedited shipping via DHL, plus shipping insurance and tracking. When I ordered, their website showed 29 units in stock at their HK2 warehouse. It was one of their flash deals, so included some discount. It has been 5 days since payment made ans still no shipping or tracking number received. I contacted them and was told the phone is on back order and should ship within the next 14 days. NOT ACCEPTABLE. I was also given the option of picking another model, or refund. From other reviews on GearBest, it seems refunds take more than a month and sometimes never arrive. Let's see how GearBest handles this problem, so please watch this space for updates soon.
Helpful? 0 of 1 visitors found this review helpful.Answer
Jose Duarte Alves
The Gearbest online store has always been my first choice to buy technology and other affordable products.
After buying several dozen products, I can only praise, the shipment to Portugal is the best.
Gearbest staff has always very professional with me.
Gearbest is a great store with a quality goods.I made a few orders and all came in good conditions.I generally bought objects that have many positive reviews.I"m also following the promotions that are very good.If you have a questions about an order,send a ticket and they will respond within 24 hours.I bought a very good camera for the car,watches,a Tv Box,flashlights,chargers-all of a good quality.The orders we made with tracking and parcel insurance(it pays a little for that).I was pleasantly surprised by the quality of Xiaomi computer glasses,packaging and special box(they reached without scratches).Prices are much lower than in Europe,transport is free and parcels arrive in 2-3 weeks(with tracking in two).
I have some experience with shoping on GearBest. I have purchased over 20 products for a total amount of over $ 200 and I would like to recommend shoping on Gearbest.
Why should I recommend it?
1. A lot of products to choose
Gearbest has large and variety assortment, I do not know how many items GB has are on offer, but everyone could find what they need and will be able to choose from many variants.
2. Very low prices
Gearbest has great prices in most cases the best on the internet.
3. There are always some promotions
On Gearbest all the time there are many promotions and then you can buy things at obscene low prices.
4. Free shipping
Almost all purchases are shipped by Gearbest for free, sometimes there are exceptions where the shipment is charged, for example on batteries (items potentially dangerous in transport) but even with paid shipping usually comes out much cheaper than other stores.
5. Good delivery time
Standard delivery time from Gearbest is short ie. most shipments arrive in about 20 days. On local stores usually is faster but do not forget that Gearbest gives you a free shipping (from the other end of the world) and most importantly the prices on Gearbest are much lower than elsewhere, as someone in a hurry, you can choose an fast courier delivery.
6. Good support
I had contact with GearBest support only twice, and it was about shipment of item that was on the promotion. In both cases I received an answer within a few hours. The answer for each time was professional and given specific information. So far I have never had problems that would require other support activities because everything works without the slightest complaint.
I honestly recommend Gearbest, it's a professional company where customers no need to worry about anything and most importantly as I said before Gearbest have unbeatable prices :)
i searched in internet for mobile phone to buy, and found Xiaomi mi6 is one of the best by parameter and price ratio, so i went true some e shops that sell this phone, and in Gearbest i found best price, but not only price, delivery was free and it has 3 warehouse one in euro and few in Asia, so i decide to try ordering my new phone :). Phone comes from china to Lithuania in super fast time (order start date 2017 07 28 delivery date 2017 08 07 (10 days)) i have never seen so fast delivery any item from any Asia seller, communication was perfect he did all things that i asked to avoid additional taxes from my country. I'm very happy with this eshop
Outstanding service everytime, the support is professional and caring everytime ,i never had a problem with all purchases i made . Its my favorite webstore atm if its on Gearbest i by there,i.m super super happy with Gearbest . This is my honest review.
I've already ordered over 9 products during the last year from this website, and never had a single issues with either my purchase, or with the shipping or the quality of the products.
The shipping is pretty fast, the shopping experience is above the level, I really like the store and that they offer flash sales all the time.
Good customer support, valuable information is provided upon request.