Focalecig is one of the largest Webshops in the world for E-cigarettes and accessories. Based in Shenzhen, China, it features one of the largest selections of Vaporizers, E-Liquids, E-solids, batteries, and just about everything else related to smokeless smoking. Although only active since early 2014, the young company has gained a huge amount of popularity with buyers all over the world. Focalecig's success explains its impressive Alexa ranking among the top 75,000 most-visited websites in the world. Local warehouses in Europe (Germany) and North America (USA) have helped it gain popularity with western buyers.
We made some of the seasoned smokers in the office give up their traditional tabacco-and-paper cigarettes for E-cigarettes in order to test out the wares on Focalecig. Our smokers ended up being very happy with the quality of items available on Focalecig. We've outlined some of their impressions below.
Focalecig only accepts payments through PayPal, unfortunately. So you'll need to register on PayPal first in order to try it out. We don't think this is such a bad thing though, as we always recommend using PayPal for online orders due to its fantastic Buyer Protection Program.
PayPal allows you to open a case on a payment anytime with 40-50 days of payment (depending on the site and method of payment) and get your money back in case anything goes awry in the ordering, packaging, and shipping process. PayPal can also process most major credit cards (MasterCard, Visa, and AMEX), so you can still pay with plastic if you prefer.
|PayPal||PayPal is the fastest and easiest way to checkout. It also features a superb Buyer Protection program.|
|Credit Card (processed via PayPal)|| |
|All credit card charges are processed through PayPal, so you'll need a PayPal account. On the bright side, this means you'll also be covered by PayPal's superb buyer protection program when paying with card.|
Costs and delivery times can vary quite drastically depending on your selected shipping method (and where its shipping from in relation to the delivery address). Free Shipping is only available on items shipped from the main warehouse in China via Singapore Post, which can arrive anywhere within 10-24 business days.
For North American customers, shipments from the USA warehouse cost $2 for standard shipping within the US (or $10.50 to Canada), $16 for First Class International, or $24 for Priority. All orders placed this way receive a Tracking Number and arrive within 14 days (7-10 days for International Priority).
European customers have the option of ordering from the German Warehouse for similar costs and shipping times within the European Economic Area.
Focalecig was pretty good at packaging and declaring our orders for customs and we had no problems with any of our packages coming from China. It is always worth it to be aware of any customs fees or sales tax that may be levied on international orders, however.
For shipments entering the US from China, extra taxes and fees on your product are possible. Not every item is taxed when entering the country, and the majority are only subject to a nominal processing fee of between $2 and $9 in the case of a random customs stop. The amount to be paid, however, can vary widely depending on the product and how it’s sent. If you are concerned about your item, or are planning to order goods in excess of $500, it is worth it to check with the Customs Office at the port of entry to confirm any extra fees.
Any extra taxes or duties on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In this case, you will need to go pick it up and pay any applicable fees in person.
Focalecig allows you to return any defective items within 90 days of delivery. Should an item arrive defective or become defective within 90 days, Focalecig allows you to send it back for repair or replacement. They only cover shipping costs up to $40 or 35% of the product value, however, and any returns made later than 90 days of delivery will still be repaired or replaced for free, but Focalecig will no longer reimburse any of the shipping costs. All other returns or repairs made later than 150 days will be the responsibility of the buyer. Focalecig will still repair or replace items, but the buyer must pay any and all costs associated with it.
Focalecig's customer service Live Chat feature is a quick and convenient way to talk to a representative about any of the hundreds of products on offer and to get help with returns or repairs. We found their customer service to be polite and helpful.
All fans of E-cigs would do well to give Focalecig a look. With a huge product selection, helpful customer service, and a flexible return policy, Focalecig has won over millions of customers (ourselves included) and is a great place to satisfy all of your E-cig and Vape-related needs.
Focalecig is the only major webshop of its kind to deal exclusively in E-cigs, but there are quite a few other options available for bargain hunters who don't mind sifting through unrelated wares to find the e-smoker stuff (listed below). You may also consider browsing one of the many large Vendor-Platform markets, such as eBay, Aliexpress, and DHGate, but beware of sketchy vendors.
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|Focalecig's main competitor offers a large selection electronics and gadgets (including E-cigs) and is a very popular alternative among Western E-cig enthusiasts.|
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|Listed under "Home and Garden" is a respectable selection of E-cigs and accessories that's worth a look.|
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|this web store is pretty similar to Focalecig: focused on e-cigarettes, e-liquids and the like|