FastTech.com is a webshop headquartered in Hong Kong that specializes in Consumer Electronics and Gadgets. FastTech is already pretty well established on the world market and currently maintains a respectable Alexa Ranking of 4,791, placing it among the top 5,000 most-visited websites worldwide. With a great selection of popular consumer electronics and gadgets, such as E-Cigarettes and related accessories, we expect FastTech should have little problem gaining popularity in Europe and North America. For E-Smokers FastTech offers an unbeatable selection of liquid and solid refills, atomizers, and tons more accessories for E-Cigarettes and the people that love them.

FastTech Index

Experience with FastTech.com

FastTech features a pretty good general selection of products and we've found its website to be acceptably user-friendly as well. We've already placed a couple test orders with FastTech to see how they are and all of our packages thus far have arrived within 3 weeks, that's on the quick end of average for Free Standard Shipping options from China. You can check out the rest of our impressions on the site below.

Details

  • Shipping Time: 3-5 weeks; Global Express delivers in 3-5 work days
  • Free Shipping to Europe and North America
  • Selection: Focus on Electronics, Gadgets, and E-Cigarettes
  • Low prices, similar to Chinese Competitors (dx.com, focalprice, etc.)
  • Ranked the 4,791 most-visited website in the world (Alexa.com)

Pros

  • Easy to use
  • Free Shipping
  • Free Tracking Number on orders over $20
  • Payment via PayPal or major Credit Cards accepted
  • Shipping Protection available for nominal fee
  • Money-Back Guarantee
  • SSL Certificate (Purchase Protection)
  • Has its own community of shoppers

Cons

  • Poor Foreign Language Support

FastTech Payment and Security

Payment

Aside from the slower standard checkout process, FastTech also gives you the option to place your order using PayPal Express Checkout. Using the standard checkout, however, gives you the option to open an account on FastTech, edit your order, and pay with PayPal or with your Visa, MasterCard, or Amex (via PayPal). Either way, you will have the option to calculate your final order price (excluding shipping costs) and enter your PandaCheck coupons to get discounts, when available. 

FastTech Checkout

Supported Payment Methods

PayPal PayPal Our recommendation; features a superb Buyer Protection Program and the option of One-Click Express Checkout.
Credit Card

Visa

MasterCard

Credit Cards are also accepted by FastTech when processed via PayPal. This ensures quick and safe online purchases. 

Shipping Costs and Delivery Times

FastTech scores in our book with its Free Shipping option. FastTech even gives you a Tracking Number on Free Shipping orders over $20. If you would prefer not to wait one month for your delivery and are willing to pay extra for shipping, however, FastTech also gives you the option to pay for an express shipping option. Shipping via Registered Air Mail will deliver within 6-20 business days for a nominal fee of about $1. American shoppers have the option of upgrading to USPS for $1-$2 (depending on your order), which usually takes 5-12 business days to arrive. The quickest delivery method, however, is Speedpost Global Express which usually delivers within 3-8 business days and calculates shipping costs depending on the weight of your order. 

Remember to pay attention to shipping costs, as most will vary depending on the size of your order. For example, Global Express may be $3-5 for a small order, or upwards of $25 extra for larger orders. FastTest has an in-depth outline of shipping methods available in its FAQs.

FastTech Shipping Methods

FastTech and Customs

In our experience, FastTech is very good at labeling its packages for customs and so far none of our five previous orders from FastTech have been held up in customs. Only once did we need to go to the post office in person to pay extra sales tax.

We always recommend that you review the import laws of your country to know what to expect in case of a random customs inspections. Packages being shipped to Europe are liable for a 19% VAT and a customs fee of 150€ if stopped when entering the country.

For shipments entering the US, extra taxes and fees on your product are a possible, but only rarely come up in small orders. Not every item is taxed when entering the country, and the majority are only subject to a nominal processing fee of between $2 and $9. The amount to be paid, however, can vary widely depending on the product and how it’s sent. If you are concerned about your item, or are planning to order goods in excess of $500, it is worth it to check with the Customs Office at the port of entry to confirm any extra fees.

Any extra taxes or duties on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In which case, you will need to go pick it up and pay any applicable fees in person.

Returns

You may exchange a product within 45 days of delivery. If you simply do not like a product that you ordered or would like to return it for any reason other than damage or an incorrect order, you will be expected to cover all return shipping costs. In the case of a damaged or incorrect item, FastTech covers all costs for the return shipping and exchange of the product. In the case of damaged, incorrect, or missing items, FastTech is usually pretty good at approving returns quickly. As with many other online shops, FastTech does require photographic proof of problems, however. 

Special Features

When discussing special features, we have to mention FastTech's active User Community, that gives you the chance to look up customer reviews on items, discuss pros and cons, and even arrange to exchange items with other users. FastTech's customer service is also accessible on the community forums. They are usually very responsive to all questions and comments regarding orders. 

Unlike a lot of other Chinese webshops, FastTech has been VeriSign-approved, adding an extra level of security and comfort to buying through them.

Conclusion

FastTech has convinced us with its product range, the low prices and the free shipping option. They are well-known for their e-cigarette products but their gadgets won't disappoint either. If your order isn't completely correct (which only happens in rare cases), FastTech's customer service usually reacts pretty quickly and accommodating.

You will receive many details on products and your parcels, so that you're always up-to-date on every detail concerning your order. So far we were satisfied with our orders, so go ahead and try out the gadget shop FastTech.

Alternatives

Especially the following three websites are similar shops to FastTech. The first two offer a very similar product range and even better prices than other shops and the third option is especially for (e-)smokers worth a visit:

Alternative 1: DX.com
Dealextreme
 
free shipping Features a fantastic selection of Consumer Electronics and some really interesting deals on cool gadgets
Alternative 2: Buyincoins
Buyincoins
 
free shipping Product Selection covers a wide array of areas, especially good selection of Tech, Gadgets, and RC products
Alternative 3: cigabuy
Cigabuy
 
free shipping Specializes in E-Cigarettes and accessories, making it a great alternative to FastTech for E-Cig enthusiasts.

1 FastTech Coupon

 

Clearance Sale: up to 50% off

In the clearance section of Fasttech you'll find many bargains: items are up to 50% discounted! Get them today, because tomorrow they might not be available anymore!

Valid for a limited time

Not necessary

45 Reviews

Order by
09/12/2017

Leonardo Rebouças de Carvalho

Gearbest is a very variated on-line store with shipment to Brazil and other countries. I preffer buying in Geabest because of the price and their partnership with EBANX that provides me a fixed cost of my orders. Besides this, they offer a very attencious helpdesk and solve all problems.
Translate 10/06/2017

Faried Hussein

Seit Monaten warte ich auf meine Bestellung! Fast tech sagt DPD hat das Packet geliefert, aber wer hat es übernommen ( ich nicht und nein Nachbar auch nicht ) dpd und fast tech haben sch... Organisation. Ich werde nichts mehr bei fast tech bestellen. dpd and tech are shit. my order from 27.08.17 has disappeared. dpd lies and fast tech makes no complaint. maybe one looks for the order under number: c082745775
Translate 09/04/2017

T. St.

Bloß nicht bestellen!
Ich habe 39,52 USD bezahlt und zwei Monate lang kein Paket erhalten!
Genauso wenig habe ich mein Geld zurück bekommen, obwohl ich bei Paypal den Käuferschutz beansprucht habe.
Der Fall wurde geschlossen und ich habe keinen neuen Verdampfer und auch mein Geld nicht bekommen.
Es ist zum k*****. Es tut mir leid aber ich bin der geschädigte als Kunde und kann nur dringend abraten dort zu kaufen!
Translate 09/03/2017

Ed

Warum kostet der Versand nach Deutschland um die 22 Euro wenn ich ein RC-Car bestellen will?
Lese hier, dass der Versand nach Europa KOSTENFREI ist !?
Translate 07/29/2017

jose

He comprado en fasttech segun ellos lo han devuelto en aduana y tengo que pagar 6.50 de un pedido de 17 euros
cuando en la ultima compra fue correcta del mismo producto
Tambien compre un articulo por error lo cancel en menos de 10 minutos se cancelo enseguida pero se me cobro alos 3 dias y al 4 los gastos de devolucion
No deja poner reclamacion por que el producto esta cancelado aun estoy en tramites con ello no contestan en su correo
Decepcionante
Translate 07/20/2017

Sadhu

Realicé un pedido de un artículo que figuraba en stock. A los 15 días me dicen que no tienen stock y decido esperarme. Pasan otros 15 días, siguen sin stock y sin comunicarme nada. Abro disputa en Paypal y me escriben rápidamente que si quiero el dinero de vuelta, tengo que quitar la disputa. Obviamente, no estoy dispuesto a ello porque no es un empresa fiable y estoy a la espera de resolución por parte de Paypal. NO RECOMIENDO comprar en Fasttech.
Translate 05/13/2017

RP

Sends fake coils (that almost cost the same as the original on gearbest). All three are DoA. Support is simply awfull. Opened a paypal case and now they want them sent back. Good thing paypal is refunding sendbacks here atm. So the 10€ coils will go back to hongkong via 16€ package. Simply insane. Will never buy there again, will rate it down on every ocassion, will spread the word among my vaper friends.

Dont try to save that extra dollar here, go over to a better shop.
Translate 04/26/2017

Nunzio

Occorre prestare molta attenzione quando si acquista da FSTTECH, perché se si vuole rendere un articolo sbagliato, sono molto bravi ad inventare scuse per evitare di riprendersi l'articolo.
Commercialmente scorretto, perché non rispettano le regole per cui non c'è nessun risparmio
Translate 03/08/2017

Fabio

Servizio clienti pessimo , materiale ordinato a dicembre e mai arrivato , e continuano a dire che devono aspettare 2 mesi per avere risposta dall'ufficio postale , per sapere se il mio pacco e' andato perso o meno . Tutte scuse , dopo 3 mesi dovevano effettuare un'altra spedizione o come promesso il rimborso. MAI PIU' ACQAUISTERO' DA LORO E SCONSIGLIO A TUTTI DI FARLO .
Translate 02/10/2017

Fred

SITE WEB A FUIR, AUCUN RESPECT DU CLIENT !
J'ai acheté plus de 50 produits chez Fasttech cette année et tout se passait bien avant d'avoir un produit défectueux,
Le service client est horrible et il ne veulent rien rembourser quand un produit est cassé, ils vous renvoient vers les conditions de vente, à savoir qu'il vous faut renvoyer le produit pour être remboursé avec des frais de port remboursés seulement à hauteur de la moitié du prix du produit acheté, résultat des frais de port à payer plus cher que le produit cassé. Ils n'accordent aucune importance au fait que vous ayez dépensé énormément d'argent chez eux.
Alors que sur beaucoup d'autres sites (Gearbest, Efun, focalecig, 3Avape...) avec les même conditions de vente j'ai eu de nombreux retours (plus de 10 chez Gearbest par ex) et ils m'ont toujours remboursé (après avoir prouvé qu'un produit est défectueux) sans renvoyer le produit défectueux.
Je vous conseille donc de fuir ce site web dont les prix ne sont pas si attractifs et dont le service client est déplorable,
Les alternatives sont nombreuses.
Translate 01/12/2017

Fogaça

Aceita Bitcoins!
Bitcoin Payment allowed!
Translate 01/02/2017

Remco

I NEED TO WARN YOU ALL FASTTECH ARE SCAMMERS!!! HALF A YEAR AGO I DID AN ORDER NOT RECIVED STIL NOT HAVE MY MONEY BACK OR COMMULUCATIONS NOT EVEN AN SOLUTION THEY DO NOT RESPOND AT ALL DO NOT BUY HERE! FASTTECH YOU WARNED IF U LOSE MONEY
Translate 12/21/2016

R. Jorge Calderon

MAL TRATO, MAL SERVICIO, NEGLIGENTES.
Compré 2 cámaras (SKU: 5216400) y un NVR (SKU: 5412600) con conectores de energía US. Todo el software viene en chino ( NO ENTIENDO EL IDIOMA CHINO). Se necesita tener un numero telefónico de China para activar las cámaras (NO VIVO EN CHINA Y NO TENGO NUMERO TELEFONICO DE CHINA). No existe opciones de cambiar el idioma. a pesar de que en un inicio me indican en correo la alternativa para devolución de los artículos sus direcciones en Miami y Hong Kong
--CLOUD COMMERCE SYSTEMS LIMITED, 8345 NW 66 ST #B1111, MIAMI, FL 33195, United States --CLOUD COMMERCE SYSTEMS LIMITED, 2/F, Yick Fung Group Building , 1 Kin Fat Lane, Tuen Mun, Hong Kong ---
Ahora negligentemente piden que los devuelva a Hong Kong (mucho mas costoso para mi).
FASTTECH vende productos que no se pueden usar en otros países que no sea CHINA.

https://youtu.be/6LmBpRSiGRQ
https://youtu.be/MobtbY0MjTM
https://youtu.be/ayG7Bm1AnWs
https://youtu.be/psbWQ4iSPcY
Translate 11/30/2016

karim

Site à éviter. Pour le blackfriday affiche des prix bas et annule ensuite la commande (après avoir débité évidemment) sous prétexte erreur de prix. Beaucoup de personnes se sont fait avoir par cette pratique malhonnête!!!!!!!!
Translate 11/14/2016

roland leblond

question is fasttech own buy aliexpress if not is anyone no they owner
Translate 10/19/2016

Max Mustermann

This might be of big interest:

https://www.vapeshop.com/blog/is-fasttech-all-fake/
Translate 10/01/2016

Ph.tacchi

One of the best, very reliable

"Exellent store, chose GearBest for security in the purchase and optimal communication with your customers. Products were delivered in perfect working order and very well packed!
Products purchased:
(Redmi note 3 pro)http://www.gearbest.com/cell-phones/pp_308825.html
(Mi Key)http://www.gearbest.com/iphone-cables-adapters/pp_234921.html
(Knife Survival)http://www.gearbest.com/survival-emergency-gear/pp_60908.html"
Order Information: # WB1607052241026069
Translate 09/29/2016

Дмитрий

Сделал заказ 15 сентября 2016. Все товары которые я заказал были со статусом "in stock", и я довольный в ожидании посылки прождал несколько дней и в итоге обнаружил что статус одного товара изменился на "ожидаем с завода" сначала отсрочка отправки было до двацатого числа, потом до 25 теперь уже до 10 октября и вообще не известно прийдет ли вообще товар. Я согласился на то, чтобы разделить заказ на две части. В итоге 28.09.2016 я обнаружил что еще два товара изменили свой статус на "ожидание с завода". Писал в поддержку там только разводят руками, дабы мы не отвечаем за товар, все зависит от поставщиков. Отменил эти товары заказал на гирбесте, чуть доплатил 200р за доставку и внимание!!! спустя 2 часа после оплаты заказа посылку отправили!!! Не советую ни кому пользоваться фастеком, так как они ничего не гарантируют!
Translate 09/24/2016

Vidaud

I ordered H96 Pro Octa-Core Marshmallow TV Box (EU) 3GB.

I received H96 Pro Octa-Core Marshmallow TV Box (EU) 2GB.

And of course, i cannot get back the price difference. These guys are dishonests. Do not Order !
Translate 09/10/2016

Datosan

I ordered a vaporizer 10 days ago, they first asked me to wait two days, then another eight days, and now another 7 days. Delivery times are completely false, I do not recommend. I hope that one day they send me my order. Thank you FASTTECH!
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