Ebay is an institution. According to Alexa.com, Ebay ranks number 27 on the list of the most-visited websites worldwide and is a major player in just about every country around the world--China included. Ebay hardly needs an introduction.

Ebay Index

Experience with Ebay

As we are PandaCheck and not WorldCheck, our review of Ebay will focus mainly on the multitude of China-based merchants operating on Ebay. As Ebay is so huge, it would be difficult--nay, almost impossible--to review every major Chinese merchant on Ebay within our usual site review layout. Therefore, I'll speak generally: Ebay, like AliExpress, is a marketplace and is not centralized like some other major webshops. As such, it is very important to pay attention to user reviews and a merchant's experience when choosing a product. Sometimes ordering the cheapest thing available leads to unforeseen problems caused by an inexperienced or shady merchant.

Pros

  • Some really low prices available
  • Unbeatable selection
  • Usually offers Free Shipping
  • Usually allows payment via PayPal
  • Great Prices due to competition among merchants

Cons

  • Merchants with low rating and/or suspiciously-low prices should be avoided
  • Ebay blocks some merchants--particularly from East Asia
  • Every Merchant has different conditions
  • Variable Shipping Costs and Times
  • Not every Merchant ships everywhere--pay attention!
  • PayPal not always accepted

Payment

We always recommend using PayPal because of its excellent internal Buyer Protection Program. Because of Ebay's status as a platform for individual merchants, PayPal serves as an extra protection against scams. Anyone can register on Ebay and offer their wares there, so its worth it to stay on the safe side!

PayPal PayPal Our recommendation; features a superb Buyer Protection Program and the option of One-Click Express Checkout.
Credit Card

Visa

MasterCard

Major Credit Cards are also accepted by most Merchants on Ebay.

Shipping Costs and Delivery Times

Delivery times can vary drastically depending on the vendor. We've noticed that these variable shipping times can get particularly bad when using the free shipping options, as they are usually the slowest and offer the greatest amount of leeway on when the vendors must ship the item. Some of our Free Shipping orders have taken up to 7 weeks to arrive.

Most vendors offer multiple shipping choices, but you should always pay attention to the shipping prices, as they can vary dramatically.

Ebay and Customs

Again with international orders Ebay's non-centralized marketplace model shows some weaknesses in comparison with direct-sale online shops. Because Ebay Merchants can vary greatly in terms of experience and legitimacy, it's usually better to avoid placing international orders with merchants who have low ratings, no ratings, or only offer a few items--especially if these items seems ridiculously low-priced.

Prices on imports can vary from country to country. European customers can expect a 19% VAT and a possible 150€ surcharge on items stopped by customs.

For shipments entering the US, extra taxes and fees on your product are a possible, but only rarely come up in small orders. Not every item is taxed when entering the country, and the majority are only subject to a nominal processing fee of between $2 and $9. The amount to be paid, however, can vary widely depending on the product and how it’s sent. If you are concerned about your item, or are planning to order goods in excess of $500, it is worth it to check with the Customs Office at the port of entry to confirm any extra fees.

 

Any extra taxes or duties on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In which case, you will need to go pick it up and pay any applicable fees in person.

Returns

As with safety, and shipping, and just about everything else inherent in the eBay experience, Return policy varies from vendor to vendor. You normally have the option of reporting any problems or damage within 1 week of delivery, to receive some form of refund or a fully- or partially-covered return/exchange. Some Vendors will not allow you any form of return or exchange, so its worth it to check out their individual profiles. The best vendors will outline their personal return/exchange policies so you can know in advance what to expect.

Conclusion

Ebay is a very well established online auction house that features a seemingly-endless selection of products offered by and equally-great number of individual vendors from all over the world. In terms of pure selection, Ebay is hard to beat. But its lack of a centralized Vendor certification, payment processing, and general absence of buyer protection makes it hard to recommend Ebay for ordering from China. Ebay certainly does many things very well, but with so many equally-large Chinese online shops on the scene it may be better to look around first!

Alternatives

Alternative 1: AliExpress
AliExpress
 
shipping costs possible closest to ebay; user-friendly; great buyer protection, but some vendors require a certain amount of product to be purchased
Alternative 2: Dealextreme
Dealextreme
 
free shipping Dealextreme delivers a huge selection of products
Alternative 3: Banggood
Banggood
 
free shipping Equally-large selection, free shipping, and top-notch service.

0 for ebay

 

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9 Reviews

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Translate 11/13/2018

Attilio

Ho. Acquistato da eBay e pagato con PayPal.
Dopo circa un mese di inutile attesa, mi contatta il venditore dicendo che la merce e tornata indietro per indirizzo insufficiente, e per rispedirla pretendeva altri 9euro per la spedizione.
Ovviamente l indirizzo fornito da me era corretto, e non ci sto.
Mi rivolgo ad eBay ed apro una contestazione.
EBay mi risponde dicendo che il venditore ha effettuato comunque la spedizione e quindi e in regola.
Chiedo allora il rimborso autorizzando il venditore a trattenersi le spese di spedizione, ma sempre ebay mi dice che non ho diritto a nessun rimborso !!!
Insomma so solo che ho pagato e tutto il resto li ha fatto ebay ed il venditore.
Translate 08/31/2018

Tnc

Pessimo per venditori.
Pur essendo un venditore coretto, hai spedito la merce appena pagata (sul PayPal) dall'aquirente,hai messo il codice di spedizione,la merce viene consegnata in tempi previsti, l'aquirente conferma che tutto come da descrizione e ti valuta bene, no,eBay ti ritiene i soldi per 21 giorni perché e cosi,; poi inizia il circo con PayPal (che è sempre la loro azienda) che non ti sblocca il denaro ricevuto per la tua vendita confermata perché eBay non da ancora l'OK. E inizia il manicomio cercando di capire quale Delle due (eBay e PayPal) ti sta mentendo. Alla fine minacci con la Polizia postale e rivedi il tuo denaro.
Peggio di pessimo.
Translate 03/01/2018

Paolo

Consiglio ebay solo per oggetti di valore infimo. Non c'è nessuna garanzia a favore dell'acquirente sebbene durante l'acquista promettano mari e monti. Nel caso in cui riceviate un oggetto guasto, manomesso o falso (o magari un pacchetto contenente un mattone), è molto difficile recuperare la somma spesa. Ho vissuto sulle mia pelle acquistando un oggetto di seconda mano che si è rivelato guasto e ci ho rimesso 500 euro.
Translate 12/18/2017

Rudi S.

Ich habe bei ebay vorletzte Woche einen Fehlkauf gemacht. Statt neue Kosmetikartikel habe ich absolut alte, schmutzige also benutzte Artikel erhalten. Leider habe ich nur die letzten Bewertungen vom verkäufer gelesen und Jahre vorher nicht, sonst wäre ich stütziger geworden. Auf den Bildern nicht viel zu sehen. Nur ein Gesamtfoto, alles zu, verschwommen. Sie ist schon ein Profi schon daran gebrauchte Sachen als neu darzustellen. Ebay hilft ihr dabei, in dem er negative Kommentare löscht. Sie kann sehr schön reden, macht einen netten Eindrück und dass sie tatsächlich alle anlügt kapiert/interessiert eBay nicht. Ich fühle mich so betrogen und im Stich gelassen von Ebay. Man darf eigentlich keine gebrauchten Kosmetikartikel bei Ebay verkaufen. Ich melde das, warne andere Käufer davon und werde noch selber schuldig oder die Post wird schuldig! Übrigens für einen versicherten Paket bezahlt, verschickt wurde als unversichertes Päckchen. Natürlich macht sie das nicht bei jedem Verkauf, die Quote muss ja nicht absolut negativ sein, manche machen wohl die Augen noch zu und melden das ebay nicht. Sie kann ja auch so nett sein. Was ist in dieser Welt los? Ist die Gerechtigkeit nicht mehr da? 21€ so aus dem Fenster geschmießen und der Verkäufer darf weiter dank eBay seine Machenschaften ausüben! Niemals kosten solche gebrauchte leere+halbleere Artikel das Geld was ich dafür verschenkt habe, mir ist fast schlecht geworden beim Auspacken! Und man kann nichts dagegen machen! Wenn man schön reden(Ausreden) kann ist man im Recht oder keine Ahnung warum man dem Verkäufer glaubt und mir nicht. Bittere, bittere Erfahrung! Normalerweise ist der Käufer /Kunde ein König sagt man das und bei ebay wohl der der die ganzen Gebühren wohl bezahlt. Ich hoffe dass ich die Nerven und Zeit finde und einen Anwalt einschalte damit die Dame ihre schmutzige Machenschaften beendet
Translate 10/29/2017

Andreas

Auf die Bewertungen darf man nicht viel geben.
Habe sehr viel bei Ebay gekauft/verkauft und werde es nie wieder tun.
Habe ein sehr hochpreisiges Produkt (Neuware) bei Ebay gekauft und mit Paypal bezahlt.
Der erhaltene Artikel war gebraucht mit starker Abnutzung und defekten.
Fall eröffnet, wurde gebeten den Artikelzurückzuschicken, ging nur mit 110Euro über Spedition (die man nicht zurückbekommt) Ebay angeschrieben das ich die Sache durch meinen Anwalt klären lasse.
Die haben daraufhin den Fall im Interesse des Verkäufers geschlossen und meine abgegebene negativ Bewertung gelöscht.
Meine Bewertung bleibt doch trotzdem gerechtfertigt, die haben die Bewertungen des gewerblichen Händlers also geschönt. Dieser lehnt die Kostenübernahme des Rückversands auch bei defekter Ware taktisch ab...jetzt weis ich auch warum.
Translate 07/03/2017

Odette

Ebay è un ottimo sito, aggiornato e facilmente fruibile a cui a tutti è capitato di accedere, anche solo per curiosare tra le tante offerte presenti. Al contrario di quello che si può pensare, le transazioni sono protette e anche in caso di mancata ricezione dell'articolo acquistato è possibile contattare il venditore e aprire una controversia per ottenere il rimborso dell'acquisto (non ho mai dovuto usare quest'opzione, ma conosco persone che l'hanno fatto). In genere gli utenti sono affidabili e i feedbacks aiutano a scegliere i venditori con la reputazione migliore. Sono previste delle tariffe d'inserzione per mettere in vendita gli oggetti e dei costi sul prezzo finale dell'articolo. Su Ebay si possono usare diversi tipi di pagamento, da Paypal alle carte di credito ai bonifici, metodi sicuri e tracciabili.
Oggetti nuovi e usati sono disponibili sulle pagine di questo e-commerce che ho cominciato a frequentare anni fa e a cui accedo anche quando voglio confrontare i prezzi o cercare articoli particolari che non trovo nelle rivendite tradizionali.
Translate 02/27/2017

Fabiano

Sono stato truffato su Ebay da un venditore come chiamano loro Top, il prodotto era coperto da garanzia Ebay soddisoddisfatti o rimborsati non'è vero niente state attenti sono tutti d'accordo a me hanno rubato 83€ e sono tutti spariti state molto attenti. NON COMPRATE SU EBAY.
Translate 11/07/2014

Peter Richter

Meiner Meinung nach kann man noch immer gute Angebote bei ebay finden, aber dafür muss man immer mehr Zeit verwenden. Ebay vergrault viele Nutzer, weil sie die Suche unnötig verkomplizieren. Wenn ich also Zeit und Muse habe, dann schau ich noch immer gerne hier nach Angeboten aus China mit kostenlosem Versand. Aber meist tendiere ich dann doch zu etablierteren Versandhäusern aus China, die allgemeine Versandbedingungen haben und keine lange Suche benötigen.
Translate 08/29/2014

J0J0

Ich muss sagen, dass gerade jetzt, wo man die Auswahl zwischen diversen Händlern hat und nicht mehr den "Umweg" über eBay gehen muss, eBay stetig an Wert verliert.

Größtes Manko dürfte einfach der Filter sein, der inzwischen zu 90% die besten Preise herausfiltert.

Zudem bezahlt man immer ein bisschen mehr, die Händler müssen ja auch noch was an eBay abdrücken.

Meine Shops: Banggood und BuyInCoins.
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