Shop details for Dresslily

Dresslily is an online fashion shop based in Shenzhen, China which, according to the "About Us" page, strives to offer its customers the best fashions at great prices. We wanted to know how good they really are, so we put their service to the test. Read on to find out what we thought.

We loved the homepage. We find it simple, attractive, and easy to figure out and navigate. Dresslily's slogan is "Dress to express," so we dove into their product range to see if their styles could really separate them from the competition.

Experience

We let the Panda give Dresslily the old once-over. You can check out an at-a-glance summary of the findings below or read on to get an in-depth look at Dresslily.

Payment

Dresslily supports the big three payment options for orders on its site. Namely, PayPal, Credit Card (Visa, MasterCard, and AMEX), and Western Union.

Supported Payment Methods

PayPal		Always our recommendation for International Orders! PayPal is a quick and easy online payment method that offers Express Checkout and an unbeatable Buyer Protection Program.
credit card		Credit Card payments on Dresslily must be processed over PayPal, so you'll also enjoy their fantastic Buyer Protection Program when swiping plastic.
Western Union		Keep in mind: you have to pay an extra fee to go to an in-person office to complete your transaction.

Shipping Costs and Delivery Times

Dresslily gives its customers the choice between 3 different shipping methods. The free Flat-Rate Shipping method takes the longest, but at $0.00 it's also the cheapest and easiest to calculate into your final price. The two remaining shipping options include the Standard Shipping and Expedited Shipping. Strangely, the fast Expedited Shipping was almost always cheaper than the slightly slower (but still faster than Flat Rate) Standard Shipping option. The pricing depends on the weight of your order and get real expensive real quickly so, unless you need your clothes in a hurry, we recommend sticking with the free Flat Rate Shipping option.

Dresslily and Customs

Our orders from Dresslily arrived drama-free and properly packaged and labeled for customs. That doesn't mean, however that you shouldn't be informed on what happens if your package does get stopped. Customs offices will regularly perform random package inspections which can lead to extra fees.

For shipments entering the US, extra taxes and fees on your product are possible. Not every item is taxed when entering the country, and the majority are only subject to a nominal processing fee of between $2 and $9 in the case of a random customs stop. The amount to be paid, however, can vary widely depending on the product and how it’s sent. If you are concerned about your item, or are planning to order goods in excess of $500, it is worth it to check with the Customs Office at the port of entry to confirm any extra fees.

Any extra taxes or duties on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In which case, you will need to go pick it up and pay any applicable fees in person.

Return Policy

Should an item arrive damaged or you are not entirely satisfied with your purchase, you can contact Dresslily customer service via Email using the Customer Service contact form or via phone. Dresslily Customer Service will usually require photographic proof of any damaged or defective items. You should also remember that it is always your responsibility to cover any and all return shipping costs.

Conclusion

Dresslily focuses on fashion and accessories, and does pretty well in this field. If you're looking for a new sweater, top, or cocktail dress, Dresslily is worth a look. In our experience, the quality (but not always the prices) are comparable to what you would get at H&M or Old Navy. If you like shopping at shops like that, it may be worth your time to check out Dresslily, if for no other reason than to compare prices. And with free shipping, who needs to go to the mall?

Alternatives

Alternative 1:	Rotita		also specializes in cheap and trendy clothing items. This one is especially popular among fashionistas in the US.
Alternative 2:	YesStyle	large selection of clothing and accessories as well as skincare and makeup

Dresslily Coupons

Dresslily is always up for a great promotion or a really useful coupon code - we try to list the newest vouchers as soon as we get them, so keep on visiting us, or tell us about coupons which we're still missing and you think we absolutely need to add.