Dresslily is an online fashion shop based in Shenzhen, China which, according to the "About Us" page, strives to offer its customers the best fashions at great prices. We wanted to know how good they really are, so we put their service to the test. Read on to find out what we thought.

Dresslily Index

We loved the homepage. We find it simple, attractive, and easy to figure out and navigate. Dresslily's slogan is "Dress to express," so we dove into their product range to see if their styles could really separate them from the competition.

Experience

We let the Panda give Dresslily the old once-over. You can check out an at-a-glance summary of the findings below or read on to get an in-depth look at Dresslily.

Pros

  • Free Shipping
  • Attractive and User-Friendly site layout
  • Relatively fast shipping times
  • Regular Clearance Sales between seasons
  • PayPal supported

Cons

  • Account required for Credit Card payments

Payment

Dresslily supports the big three payment options for orders on its site. Namely, PayPal, Credit Card (Visa, MasterCard, and AMEX), and Western Union.

Dresslily Payment Options

Supported Payment Methods

PayPal PayPal Always our recommendation for International Orders! PayPal is a quick and easy online payment method that offers Express Checkout and an unbeatable Buyer Protection Program.
credit card

Visa

MasterCard

AmEx

Credit Card payments on Dresslily must be processed over PayPal, so you'll also enjoy their fantastic Buyer Protection Program when swiping plastic.
Western Union   Keep in mind: you have to pay an extra fee to go to an in-person office to complete your transaction. 

Shipping Costs and Delivery Times

Dresslily gives its customers the choice between 3 different shipping methods. The free Flat-Rate Shipping method takes the longest, but at $0.00 it's also the cheapest and easiest to calculate into your final price. The two remaining shipping options include the Standard Shipping and Expedited Shipping. Strangely, the fast Expedited Shipping was almost always cheaper than the slightly slower (but still faster than Flat Rate) Standard Shipping option. The pricing depends on the weight of your order and get real expensive real quickly so, unless you need your clothes in a hurry, we recommend sticking with the free Flat Rate Shipping option.

Dresslily Shipping

Dresslily and Customs

Our orders from Dresslily arrived drama-free and properly packaged and labeled for customs. That doesn't mean, however that you shouldn't be informed on what happens if your package does get stopped. Customs offices will regularly perform random package inspections which can lead to extra fees.

For shipments entering the US, extra taxes and fees on your product are possible. Not every item is taxed when entering the country, and the majority are only subject to a nominal processing fee of between $2 and $9 in the case of a random customs stop. The amount to be paid, however, can vary widely depending on the product and how it’s sent. If you are concerned about your item, or are planning to order goods in excess of $500, it is worth it to check with the Customs Office at the port of entry to confirm any extra fees.

Any extra taxes or duties on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In which case, you will need to go pick it up and pay any applicable fees in person.

Return Policy

Should an item arrive damaged or you are not entirely satisfied with your purchase, you can contact Dresslily customer service via Email using the Customer Service contact form or via phone. Dresslily Customer Service will usually require photographic proof of any damaged or defective items. You should also remember that it is always your responsibility to cover any and all return shipping costs.

Conclusion

Dresslily focuses on fashion and accessories, and does pretty well in this field. If you're looking for a new sweater, top, or cocktail dress, Dresslily is worth a look. In our experience, the quality (but not always the prices) are comparable to what you would get at H&M or Old Navy. If you like shopping at shops like that, it may be worth your time to check out Dresslily, if for no other reason than to compare prices. And with free shipping, who needs to go to the mall?

Alternatives

 Alternative 1:  Rotita
Rotita
 
free shipping also specializes in cheap and trendy clothing items. This one is especially popular among fashionistas in the US.
 Alternative 2:  Onfancy
Onfancy
 
free shipping very style-conscious, OnFancy adds new clothes almost every day to stay ahead of the latest styling trends
 Alternative 3:  Sammydress
Sammydress
 
shipping costs cheap (but still payed) shipping, large selection of clothing and accessories

 

0 Dresslily Coupons

Dresslily is always up for a great promotion or a really useful coupon code - we try to list the newest vouchers as soon as we get them, so keep on visiting us, or tell us about coupons which we're still missing and you think we absolutely need to add.

Sorry, no coupons are currently available.

304 Reviews

Order by
04/15/2019

Robert

Item was sent and received quickly, customer support very helpful, item quality very good. I would recommend buying from them again.
Order ID: LL1811230250250129
04/06/2019

Joanne Patton

Merchandise received sooner than expected. Pleased with items received.
04/05/2019

Cihan Ay

A truly excellent sales platform. The product I purchased later malfunctioned. I immediately asked for support and sent a new one. Thanks for everything.
04/05/2019

sdgrre

Order Number: L1809261456250507
6pcs Blade Fruit Sculpting Knife Gum Paste Carving Cake Decorating Tools


This is a great store. Thank you very much! I really liked it!
04/03/2019

Sarah Garcia

I am in love with DressLily!! I have purchased numerous items and had to exchange a couple but the customer service I received was excellent. I have loved all of my purchases and I receive them in a timely manner especially if getting the expedited shipping!
04/02/2019

Elmaataouy

: dresslily Experience

after i purchased my favorite items i chose Aramex Shipping they came fast 5 Days which is incredible i'm very satisfied and here's what is Got


This my order
LP1901290751440737
03/31/2019

Sana

.i received my order very quickly Shipping very fast, good packing. I have made several purchases without any incidence and the products in perfect condition and good description. Usually they have good promotions and send the item with fast shipping company so I receive the items in two weeks
03/30/2019

Jamie Farley

The first time I ordered I wasn't happy with the size and design of the shirt, they let me keep it plus gave me a credit to order something new. I love the options and wide variety and the awesome tops they have for plus sizes. Keep up the great work, I recommend your website to EVERYONE
03/30/2019

SS

I have an order but it was months ago. I wasn't satisfied with one of the dresses in that order. Yet Dresslily contact me and asked what's my feeling toward their product. I told them how I thought, they apologize for that and offer me a refund kindly. It would very surprising that even months have passed, they were really working on customer services. I will strongly recommend Dresslily for who wanted to try on some new dress. It was a nice experience buying things and been considered so thoughtful at the same time. They are really warm.
03/30/2019

mary

There is a wide range of choices, there is also the differentiation of products based on height or shapes. The products are absolutely quality, beautiful, comfortable, soft, they dress very well ... I am really satisfied.
I was pleased with my order because I really enjoyed shopping online and I was surprised how easy it was to shop at this store
03/29/2019

Luda Tischenko

In the store I liked the service convenience in the selection of goods. I bought a dress and a hair ornament. The dress came the same as in the picture. I fit in size. With his great pleasure. Hairpins were not available. The support service contacted Mona and offered to replace them with another product. I chose makeup brushes and got them soon.
The package arrived quickly. Everything was of high quality and I liked it.
03/28/2019

Simone Benvindo

The Dresslily store has a wide variety of products, I love it. My products (my order L1901241119070500 ) arrived in a very good time, the prices are great and I loved the quality
03/28/2019

David

Hola, voy a poner el mensaje en español y en inglés.
La página está muy bien, precios baratos. Pedí una cosa y me tardó en llegar, no le di mucha importancia porque no conocía la página y era un chollo, entonces no esperaba mucho. Después de unos meses volví a la página a través de un correo que me llegó preguntando por mi satisfacción por el producto, entonces contacté comentando de que no me llegó y a ver si me podían ayudar, no esperé mucho, pero se encargaron perfectamente del tema y me lo volvieron a enviar, me llegó en un par de días. Evidentemente mi satisfacción con la página superó con creces mis expectativas.
Hi, i want to write the message in both spanish and english.
The website is good, there are cheap products. I ordered a product that was a bargain and i didn't know the website. I didn't expect too much and the order didn't arrive. Months later I receive an email asking for the product, so I message they saying that the parcel didn't arrive. They helped me and send again the product, and in a couple of days I received it. I am very proud of their services, obviously my satisfaction with the website exceeded my expectations. I further recommend it.
03/26/2019

Mia

Good day . I made several purchases on dresslily.com. I took the goods for the stock, and the price came out very good. I really liked that the delivery is very fast. I received my goods in three weeks. Orders came all good quality. I am very happy with my purchases. Thanks site for efficiency!
03/23/2019

sheila

Dresslily is an online shopping where you can get lots of plus size clothes.I recommend it to you all xl ladies.You will be satisfied with your purchase.
03/23/2019

Zakaria El Madhoun

Dresslily is the best online shopping store. It offers thousands of high quality products with very low prices and best support service . I recommand it
03/23/2019

Nik Alibaba

This retailer is a place of good deals and genuie products. I like to shop at it. Recently I bought Convoy S2+ just for $7.56 and I love it!
03/21/2019

Marisol Reyes

hola a todos!!! hoy quiero escribir lo que significó para mi la experiencia de comprar en Dresslily y que apendi de la misma:
1- muchas veces nos metemos a pedir alguna mercancía en paginas que aun no conocemos como funciona la comercialización con las mismas:
a)aquí aprendí que debemos tener bien claro cual es la talla que pedimos y que podría ir bien con nuestro cuerpo y la imagen que queremos proyectar del mismo, en mi caso, hice una presunción incierta y la mayoría de las piezas que pedí por desenfocarme creyendo que podrían resultar pequeñas, resultaron mas grandes, de esto obviamente exonero de toda culpa a la empresa Dressliy.
b) debemos poner bien claro la dirección de envío desde la tienda a nuestro país a través de un courrier o un correo postal que permita a nuestro vendedor mandar nuestra mercancía al destino que debe llegar, en mi caso, la mercancía duró un tiempo en llegar porque la dirección que suministre fue la de mi casa y esto dificultó un tanto la entrega. De lo cual también exonero a la empresa, pues la misma no está obligada a llevarla directamente a nuestro domicilio, básicamente si nuestra ubicación para ellos no resulta clara o resulta confusa.
2- estoy agradecida de que cada pieza solicitada llegó a través del correo postal de mi país Re publica Dominicana.
3- comparto esta experiencia con todos para que tomemos en cuenta lo que he escrito cuando vayamos a hacer pedidos vía Internet en alguna pagina de venta de artículos de vestir u otra.
03/19/2019

Miguel0

The shopping experience in Dresslily this store is positive, the attention, support and communication work perfectly, have always solved any setback, doubt, etc. So in the future I will make more purchases of products and I recommend to all the others that do it also with confidence.
03/17/2019

sai

excellent customer service. received all my orders on time. would recommend everyone.
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