DHgate (headquarters in Beijing) is a Chinese online platform (comparable to Amazon or Aliexpress) for merchants to offer their diverse products. Therefore, the website has an amazing range of products. It doesn't matter if you're looking for consumer electronics, garments, decor or sports goods: You will find nearly anything. DHGate offers more than 30 million products for a global audience from 227 countries. With more than 5 million customers worldwide, it isn't surprising that DHGate is already one of the 2100 most visited websites worldwide.

DHgate Index

Experiences with DHgate

Naturally we tested the in and outs of DHGate and placed a test order. These are the pieces of information we collected along the way:


  • huge range of products and inexpensive prices
  • well-arranged website
  • free shipping possible
  • great customer support


  • no payment via paypal possible
  • ordering only possible after creating an account


Paying at DHgate is possible with various payment methods. Payment with credit card (Visa, American Express, Mastercard), Moneybookers, Western Union and per Bank Transfer is offered for all countries. In Germany you have further options such as Sofort Banking and Giropay. DHGate doesn't offer PayPal! A clear disadvantage and hopefully only temporary.

Supported Payment Methods

Credit Card




Simply enter your credit card infos and off you go. Just keep in mind that you generally won't get buyer protection this way .
Western Union   Western Union is not the most useful payment method: you have to go to a Western Union branch and pay in cash. Meaning you can't get your money back and the payment confirmation might take some time.
GiroPay GiroPay This is an online payment method. If you pick this option, you're redirected to the online banking website of your bank, where you can log in as usual. Fill in the offered form. The seller will immediately be informed about your payment as soon as you've paid.
MoneyBookers/Skrill MoneyBookers A payment method similar to PayPal. This payment method is especially popular in the UK.
Sofort banking SofortÜberweisung Very useful for everyone, who has a bank, which offers this payment method. Only disadvantage: doesn't generally offer buyer protection.
Bank Transfer This payment method might also, depending on your bank, take some time. Furthermore there might be additional fees.

Delivery times, tracking and shipping

DHgate offers several delivery options - but it always depends on the customer's address and the online merchant. As a customer from Germany you usually get to choose between Hong Kong Post shipping (16-21 days delivery time) and Singapore Post (15-25 days delivery time), more costly shipping options like DHL (2-8 work days), EMS (6-14 work days), FedEX (3-8 work days) and UPS (1-7 work days) are often also available. The various shipping costs and times are visible before you complete your ordering process.

DHgate Shipping Options

DHgate and customs

DHgate.com is a platform for various merchants, meaning that the package declarations can vary extremely and depend on the merchant. Consider the reviews and amount of items a merchant offers before you place an order. Furthermore, the customs offfice does random checks on well-declared packages from China.

Naturally this doesn’t free anyone from the legal 19% import sales tax, which will be raised on any order with a value of 26€ or more. The usual case would be paying the taxes directly to your mailman once the parcel arrives. On rare occasions your local custom office will keep the package and you will have to come pick it up and pay the taxes at their office. Further information is available in our FAQ.

Return policy

The buyer has the right to return or items and demand an exchange (in case of broken or wrong items or if the product doesn't match its description) or a refund. You can get a refund from DHGate for the shipping costs that may arise in this case. If you simply do not like an item you purchased, you can send it back but have to pay for the return shipping yourself and may have to pay further fees

Specific features

DHGate is a platform for online merchants, so it resembles online shops such as Amazon or Aliexpress. Because of the various merchants you have a large quantity and variety of products available, which are offered mostly for an inexpensive price.


If you're more interested in a bargain and not in brand products, than you won't be disappointed with DHgate. It offers any kind of inexpensive no-name product. Another bonus is the customer-friendly support and the well-arranged website.


Alternative 1: Aliexpress
possibly shipping costs also a platform for online merchants, huge range of products, often free shipping
Alternative 2: Dealextreme
free shipping huge range of products, lots of well-known Chinese brands, free shipping

0 DHgate Coupons

Make a great bargain with the already discounted products? No problem, use our current coupons and promo codes. As soon as we find a great deal, we'll publish it for you.

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230 Reviews

Order by
Translate 02/04/2021

vega morganti

Ho comprato una base lampada da tavolo, mi è arrivata col filo elettrico tagliato e l'inserimento della lampadina acciaccato, ho le foto ma non riesco a mandarle. Il servizio clienti è sparito.
Qualcuno si faccia vivo per cortesia.
Translate 01/05/2021


melhor comprar no https://dealples.com/
Translate 12/04/2020


sono dei LADRI non comprate su questo sito.
Translate 11/19/2020


Siete dei truffatori e zingari quando fate queste cose vi devono morire le famiglie
Translate 10/14/2020


ragazzi il sito è buono ma ci sono molti venditori pronti a fregarvi. dovete acquistare solo dopo aver controllato bene che ci siamo svariati feedback e commenti con foto dell'oggetto, solo cosi si può ridurre il pericolo di fregature.
Translate 10/05/2020


Zeer slechte klantenservice. Niet kopen. gebruik Aliexpress das 10 keer beter dan Dhgate en vee betere klanten service !
Translate 09/16/2020


Piu che un sito di vendita di prodotti dalla Cina è un furto.
Tre ordini emessi, nessuno ricevuto.
Due sono riuscito, dopo innumerevoli tentativi a farmeli rimborsare, il terzo dopo due mesi non mi permettono parlare / scrivere al Customer service.

Vi consiglio di stare lontani !!
Translate 09/09/2020

Kim Gruber

Bloss nichts kaufen, alles kaputte Produkte. Bei einer Beschwerde wird einfach die geöffnete Beschwerde gelschlossen. Mehrfache email gesendet keine Antwort. Habe ca. 600$ verloren. Empfehle niemanden da einzukaufen. Die Produkte sind zu 70% alle kaputt oder sticken nach billigen Kunststoff oder Farben.
Translate 08/25/2020


My order is 3224415866 It all started with the fact that I ordered an electric scooter, it was in Spain in a warehouse.when I paid for the order it was already clear that they wanted to cheat me because the tracking number was invalid.A week later, I opened a dispute, I sent a lot of photos with evidence from my country that I had not received the goods and the goods were stuck somewhere in Germany.A week later, I opened a dispute, I sent a lot of photos with evidence from my country that I had not received the goods and the goods were stuck somewhere in Germany.Nowhere is there any evidence that i got scooters signed for him.The dispute was closed. I lost 400 euros. The company dhgate does not trust me to the buyer and the seller, without any evidence, closes disputes in favor of the seller.
Many people from Lithuania were deceived in this way and did not receive their money back.
Translate 08/21/2020


Ho ordinato più di una settimana fa tre paia di scarpe ho pagato 70€ di DHL per far si che mi arrivassero in 2-7 giorni, mi hanno dato un numero di tracciabilità ma non è valido e sull'app mi dice che è stato spedito. Il venditore non risponde ne in chat che su messaggio, ho contatto Dhgate tramite e-mail ma niente. Come posso chiedere il rimborso? qualcuno può aiutarmi
Translate 08/16/2020


Also ich bin ganz ehrlich - bisher habe ich seit letztem Jahr - 2019 - mit DH Gate super Erfahrung gemacht.

Bezahlt wurde immer über Kreditkarte und alle waren sind angekommen. Ein Problem gab es nur mit Parfüms - die wurden vom Zoll abgefangen.

Zur Zeit habe ich auch den höchsten Status beim Anbieter und bestelle auch weiterhin.

1. Sucht den Artikel den Ihr haben wollt und vergleicht die Anbieter und bestellt beim Anbieter mit den meisten Bewertungen sowie auch Bewertungen mit FOTOS !

2. Abwarten Lieferzeit im Durchschnitt lag bei mir bei 11 Werktagen.

3. Sendungsverfolgung nicht immer möglich

4. Falls mit der Sendung etwas nicht stimmt - einfach reklamieren - oft wird das Geld vollständig erstattet, selten aber auch nur ein Teil. Rücksenden musste ich bis jetzt nie - würde sich auch wirtschaftlich nicht lohnen.

5. Preise sind echt TOP.
Translate 08/10/2020


buffoni dhgate clow merce mai arrivata non rispondono a mail o a chat
da evitare
don't buy
Translate 07/19/2020


Also die kleinere Sachen wie BJ, Schmuck, kommen sofort, gut eingepackt, sogar früher als Normal!
Translate 07/02/2020


Muy mal, llevo meses esperando un pedido que nunca llegó y la atención al cliente es un desastre, no te hacen ni caso...un engaño..
Translate 06/28/2020


Habe auf DH Gate ca 90 Bestellungen im RC Bereich Flugzeuge, Autos Fernsteuerungen usw von verschiedenen Verkäufern bestellt. Die Artikel waren alle unter 22€ und als Originalware beschrieben. Die Bestellzeit war von Mitte April bis ca 20. Mai. Von den Bestellungen sind sehr viele laut Sendungsverfolgung in Deutschland und auch schon geliefert! Nur habe ich noch keine einzige Bestellung erhalten. Über DHL habe ich heraus gefunden, das eine gelieferte Bestellung nicht an mich adressiert war und sie in der Nähe von Nürnberg Feucht geliefert wurde. Ich wohne aber zwischen Aalen und Stuttgart! Desweiteren habe ich schon über 30 Konflikte geöffnet über nicht erhaltene Ware!! Ich glaube das die Bestellungen nur als Versendungskanal von diesen Fakeverkäufern benutzt wird, um irgendwelche Ware, vielleicht auch Drogenhandel, nach Deutschland herein zu bringen. Habe DH Gate auf dieses Problem angeschrieben, jedoch keine Antwort erhalten. Das ist für mich gewerbsmäßiger Betrug und gehört angezeigt!
Leute lasst die Finger weg von DH Gate
Translate 06/26/2020


Muitas lojas vendem por preços baixos e enviam códigos de rastreios hackeados que aparece que está vindo para o Brasil, porém, outras pessoas recebem! Tive 3 compras seguidas com vendedores diferentes, todos enviaram códigos e o produto é recebido por outra pessoa! Cuidado
Translate 06/18/2020


Je viens de faire l'expérience de Dhgate. Ils ont une logistique déplorable, les n° de suivi ne correspondent ni à votre commande ni à votre adresse. C'est une galère pour avoir une réponse , il faut traduire des pages entières et aller sur X liens. Je fait mon deuil sur un de mes articles, j'attends la solution proposée pour l'autre.
Translate 05/20/2020


Unos estafadores ellos y la mayoría de vendedores, duplican los números de seguimiento y así estafan a todo el que pueden, sólo he comprado una vez pero no compro más en mí vida aunque me regalasen los productos. He descubierto que el tracking no va dirigido a mí estoy con una disputa y pasan de todo, solo te marean buenas palabritas pero ya doy el dinero por perdido 83€, la verdad que la culpa es mía por tonto, siempre compro en Aliexpress y todos los problemas los solventan y llevo años comprando, es cierto dinero mezquino recorre doble camino. El vendedor ha desaparecido y no contesta, normal que va a decir el delincuente, la seguridad cero patatero, sólo le recomiendo esta página a mis enemigos, estoy super indignado.
Translate 05/09/2020


Clonano la carta
Translate 04/18/2020


Ich würde gerne zum Stand meiner Bestellung, sowie der Bezahlung etwas erfahren. Leider finde ich den Weg der Kommunikation etwas schwierig. Ich möchte nur wissen, ob meine Visa-Abbuchung angekommen ist, beim Händler steht nur: warten auf Bezahlung!? Ich bin mir nicht sicher, wie ich mit der Meldung umgehen soll? Hat der das Geld und stellt sich dumm oder was ist da los?

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