DHgate (headquarters in Beijing) is a Chinese online platform (comparable to Amazon or Aliexpress) for merchants to offer their diverse products. Therefore, the website has an amazing range of products. It doesn't matter if you're looking for consumer electronics, garments, decor or sports goods: You will find nearly anything. DHGate offers more than 30 million products for a global audience from 227 countries. With more than 5 million customers worldwide, it isn't surprising that DHGate is already one of the 2100 most visited websites worldwide.

DHgate Index

Experiences with DHgate

Naturally we tested the in and outs of DHGate and placed a test order. These are the pieces of information we collected along the way:

Pros

  • huge range of products and inexpensive prices
  • well-arranged website
  • free shipping possible
  • great customer support

Cons

  • no payment via paypal possible
  • ordering only possible after creating an account

Payment

Paying at DHgate is possible with various payment methods. Payment with credit card (Visa, American Express, Mastercard), Moneybookers, Western Union and per Bank Transfer is offered for all countries. In Germany you have further options such as Sofort Banking and Giropay. DHGate doesn't offer PayPal! A clear disadvantage and hopefully only temporary.

Supported Payment Methods

Credit Card

Visa

MasterCard

AmEx

Simply enter your credit card infos and off you go. Just keep in mind that you generally won't get buyer protection this way .
Western Union   Western Union is not the most useful payment method: you have to go to a Western Union branch and pay in cash. Meaning you can't get your money back and the payment confirmation might take some time.
GiroPay GiroPay This is an online payment method. If you pick this option, you're redirected to the online banking website of your bank, where you can log in as usual. Fill in the offered form. The seller will immediately be informed about your payment as soon as you've paid.
MoneyBookers/Skrill MoneyBookers A payment method similar to PayPal. This payment method is especially popular in the UK.
Sofort banking SofortÜberweisung Very useful for everyone, who has a bank, which offers this payment method. Only disadvantage: doesn't generally offer buyer protection.
Bank Transfer This payment method might also, depending on your bank, take some time. Furthermore there might be additional fees.

Delivery times, tracking and shipping

DHgate offers several delivery options - but it always depends on the customer's address and the online merchant. As a customer from Germany you usually get to choose between Hong Kong Post shipping (16-21 days delivery time) and Singapore Post (15-25 days delivery time), more costly shipping options like DHL (2-8 work days), EMS (6-14 work days), FedEX (3-8 work days) and UPS (1-7 work days) are often also available. The various shipping costs and times are visible before you complete your ordering process.

DHgate Shipping Options

DHgate and customs

DHgate.com is a platform for various merchants, meaning that the package declarations can vary extremely and depend on the merchant. Consider the reviews and amount of items a merchant offers before you place an order. Furthermore, the customs offfice does random checks on well-declared packages from China.

Naturally this doesn’t free anyone from the legal 19% import sales tax, which will be raised on any order with a value of 26€ or more. The usual case would be paying the taxes directly to your mailman once the parcel arrives. On rare occasions your local custom office will keep the package and you will have to come pick it up and pay the taxes at their office. Further information is available in our FAQ.

Return policy

The buyer has the right to return or items and demand an exchange (in case of broken or wrong items or if the product doesn't match its description) or a refund. You can get a refund from DHGate for the shipping costs that may arise in this case. If you simply do not like an item you purchased, you can send it back but have to pay for the return shipping yourself and may have to pay further fees

Specific features

DHGate is a platform for online merchants, so it resembles online shops such as Amazon or Aliexpress. Because of the various merchants you have a large quantity and variety of products available, which are offered mostly for an inexpensive price.

Conclusion

If you're more interested in a bargain and not in brand products, than you won't be disappointed with DHgate. It offers any kind of inexpensive no-name product. Another bonus is the customer-friendly support and the well-arranged website.

Alternatives

Alternative 1: Aliexpress
Aliexpress
 
possibly shipping costs also a platform for online merchants, huge range of products, often free shipping
Alternative 2: Dealextreme
Dealextreme
 
free shipping huge range of products, lots of well-known Chinese brands, free shipping

2 DHgate Coupons

Make a great bargain with the already discounted products? No problem, use our current coupons and promo codes. As soon as we find a great deal, we'll publish it for you.

Clearance-bargains at DHGate

Mega Sale at DHGate: In the Clearance category at DHGate you can save up to 70%!

Valid for a limited time

Not necessary

Daily Deals at DHgate

You can find new bargains every day in the Daily Deal section of DHgate - click and see to save up to 90%!

Valid for a limited time

Not necessary

156 Reviews

Order by
Translate 02/20/2019

Marco

Miriadi di persone lamentano oggetti mai arrivati. Parlarne in maniera cosi positiva va a discapito di ignari nuovi clienti. Stare alla larga. Addirittura qualche tempo fa usciva una scritta di blocco guardia di finanza
Translate 02/19/2019

Teresa

Io sono 3 mesi che aspetto che arrivi la mia borsa.. Mi danno numeri di tracciamento sbagliato e si giustificano dicendo che sentiranno le poste.. Ma dai mi sento truffata e voglio il rimborso..
Translate 02/04/2019

Juan benito

Imposible ablar cln ellos he comprado un chandal lo he pagado y no se refleja en ningun sitio esto es una estafa!!! LADRONES!!!!! CHORIZOS!!!!! 40E tirados ijosdeput..... .
Translate 01/30/2019

ouss

Bonjour , je veux envoyer des photos a un vendeur sur ce site mais je c'est comment , svp pouvez vous m'orienter . merci
Translate 01/29/2019

aitor

yo compré unas consolas y no me han llegado, dhgate no se hacen responsables y no puedo hacer nada 178 euros perdidos nunca me había pasado
Translate 01/24/2019

Fabienne

Also bei mir gab es nie Probleme.. hatte einmal 2 Handyhüllen bestellt die nicht ankamen beim kontaktieren des Händlers wurde direkt für Ersatz gesorgt habe eine neue Tracking Nummer erhalten und die Ware kam auch in 2 Wochen an :)
Translate 01/24/2019

christophe

Bonjour, Nouvel utilisateur de ce site, je ne partage pas du tout les avis négatif j'ai fais une dizaine de commande en début janvier 2018, et j'ai reçu 50% de mes commande à ce jour (24/01) aucun probleme de douane. Pour les tailles il faut bien lire les descriptif, les taille sont en mesure asiatique, soit 2 taille en dessous des tailles US ou EU pour les vêtements. ces points sont en général bien exprimés dans les annonces.
De plus chaque article vous offre la possibilité d'un suivi d'expédition, les échanges que j'ai en avec les différents vendeurs se sont trés bien passé.
Pour ma part je conseil ce site de ventes, il y toujours un risque avec les achats sur internet et certainement plus encore sur des sites étranger, mais absolluemnt pas dans les proportions décrites sur les avis posté ici.
Translate 01/13/2019

Sebb

Achtung Betrug!

Ich habe mich leider nicht vorher über die Seite informiert, hätte ich es gemacht, hätte ich schön meine Finger davon gelassen.
Wenn man bei Google DHgate seriös eingibt, bekommt man viele Seiten aufgelistet wo die Bewertung durchgehend schlecht ausfallen für DHgate.

Aus welchen Grund kann man wohl nicht mit PayPal zahlen?????


Ich habe am 07.11.2018 bestellt und über Kreditkarte bezahlt, bis heute nichts erhalten und es wird auch nicht auf Mails geantwortet.



Die Seite ist ein reiner Betrug, also Finger weg!
Translate 01/03/2019

dario

sito di truffatori
Non acquistate da questo sito, state lontani, è pieno di truffatori ed il loro servizio assistenza li protegge, aliexpress tutta la vita
Translate 12/29/2018

Mimmo

Mi rimborsano sempre gli ordini mi esce verifica di pagamento non riuscita
Sapete risolvere?
Translate 12/19/2018

Hamed

Bonjour,

Je vous déconseille fortement ce site, j’ai commandé 3 articles, bien évidemment jamais reçu! 1 article a été volé apparemment par le facteur et les 2 autres ont été livrés à 2 adresses postale totalement différente de la mienne! J’ai contacté la poste pour signaler le problème, leur seule réponse « on ne peut rien faire » à fuir !!!!!
Translate 12/12/2018

Sarah Ratzmann

Hallo.
Suche verzweifelt nach guten und günstigen alternativen zu originalen Trikots.
Ich muss sagen die Lieferung kam 12 Tage nach Bestellung.
Qualität ,dafür das es kein Original ist, echt nicht schlecht,
Knapp 14 euro mit Versand bezahlt.
Leider Kommunikation bei Fragen nicht möglich.
Translate 12/09/2018

Tristan

A FUIR A FUIR A FUIR
J'ai commandé un maillot de l'équipe de France pour mon fils de 5 ans le 19/10/2018, la livraison était prévue pour le 04/12/2018 et à ce jour je n'ai toujours rien. Le statut de la commande a changé, m'indiquant que le vendeur va être payé.
Déjà deux mails au vendeur et toujours pas de réponse, et on m'indique qu'il a désactivé les notifications de messages.
J'espère toujours voir mon produit arriver mais pour ma part c'est la première et la dernière fois que je commande sur ce site. Pour le coup ma commande n'était pas aussi élevée (17 euros) que certains dont j'ai pu lire les avis mais c'est toujours trop pour ne rien recevoir.
Translate 12/05/2018

jonhy

pues yo he comprado mas de 20 playeras nike y han venido perfectas,sera que son malos compradores o es que amazon les pagan por criticar otra plataformas de compra a mi me ha venido todo muy rapido eso si no he comprado nada electronico de momento
Translate 12/03/2018

Paul henri

A fuir.
Commande non livrée et aucun contact possible.
C'est du vol.
Translate 11/30/2018

Nicoletta

Ciao ragazzi..sapete come si apre una disputa??grazie
Translate 11/28/2018

Adel

Leider musste ich ebenfalls die Erfahrung machen, dass dies ein einziger Betrug ist!!!
Ich habe vor fast einem Jahr die Ware bestellt. Dabei wurde der Betrag sofort von meinem Konto abgezogen. Bis heute (selbst nach 10 drohenden Emails) wurde mir der Betrag nicht zurück überwiesen. Und es waren weit über 100 Euro!!! Schämen sollten sich die Menschen, die diesen Betrug betreiben und damit ihre Geld verdienen!
NIIIIEEEE wieder würde ich hier einkaufen! Einfach nur unter aller Würde!
Translate 11/22/2018

Gwendoline

Commande reçue au bout de 3 semaines très satisfaite pour le prix
Translate 11/06/2018

Francesca

Salve vorrei acquistare si questo sito ma la merce arriva o pure no ho un po’ paura se è una truffa
Translate 10/30/2018

stefano

buongiorno volevo sapere il perche' su dhgate non mi fa piu acquistare con la mia mastercard, dicendo questa opzione di pagamento non e' attualmente disponibile su app.Il problema subbentra anche sul sito non facendomi scegliere altri tipi di pagamenti se non con dhpay account.
distinti saluti
Rating

Your opinion (Optional)
* mandatory
2.3 /5.0
Mediocre
217 ratings
Write a review »