Dealextreme ( (founded in 2005, headquartered in the United States) is one of the better known gadget shops shipping from China. DX is well established and well-known, has one of the most user-friendly China-based shipping sites and offers a wide range of products.

Dealextreme Index

Experience: (also

  • Delivery time: 7-10 workdays, express shipping 3-7 days
  • range of products: extensive, specializing in technical and electronic goods
  • price comparison: average, sometimes great deals


  • ordering possible without an account
  • free standard shipping
  • shipment tracking for free if order value above $15
  • returning of items possible without return shipping fees
  • English phone service for direct support
  • point system and promotion codes
  • bulk rate discount
  • reviews with (sometimes honest) pro and con list


  • support only available during Chinese office hours


It's possible to order with PayPal-Express without opening an account on DX. An alternative would be to pay with credit card. We recommend paying with PayPal as it offers buyers protection, regardless of whether or not you open an account on DX. Contacting PayPal as the first step in troubleshooting isn't always necessary because the customer service at is very helpful. Keep in mind that the customer service keeps Chinese business hours and therefore will not always be reachable at normal times. Another available but exotic payment method is Webmoney.

If you order an item in bulk (ie, three or more units of the same product) you will be offered a quantity discount. This discount costs a one-time charge of $1.70, so it's not always worth it.

Delivery time and shipping

Standard shipping is always free of charge and your shipment will receive a tracking number for all orders over $15. This means that you don't have to have an account on to follow your order as your shipment tracking number and your email address will be sufficient information for you to log in on the DealExtreme tracking page. Both shipping methods should be shipped within 7-10 workdays . If you need to receive your order faster, you can choose express shipping. This guarantees a faster processing time, so that your order should be shipped within 3-7 days, but it costs extra. It is possible to send defective products back to and be reimbursed for the return shipping fee and the item. If a problem with the merchant arises, we recommend making use of PayPal’s buyer protection.

Although Dealextreme is well-established in the American market, they sometimes have trouble with PO Boxes. If you list a PO Box as the delivery address, the delivery company and Dealextreme may not be able to reach you in case of any problems. It is not unheard of for certain packages using excessive bubble wrap to be turned away at post offices, so its usually better to list a physical mailing address.

Dealextreme Shipping

Everything at a glance: offers a great overview of shipping options, payment methods as well as a coupon box

Dealextreme and customs

Dealextreme declares parcels carefully so that any unwanted stop at customs are rare. Nevertheless, one should be aware that customs does random checks on even well-declared packages from China.

Dealextreme Order

For shipments entering the US, extra taxes and fees on your product may occur - an unfortunate downsite of international ordering. The amount to be paid can vary widely from nothing to $495 depending on the product and how its sent. Not every item is taxed when entering the country, but the majority are only subject to a nominal processing fee of between $2 and $9 when entering the country. If you are concerned about your item, or are planning to order goods in excess of $100, it is worth it to check with the Customs Office at the port of entry to confirm any extra taxes.

Any extra taxes or duty on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office and you will need to go pick it up and pay any applicable fees in person.

DX has several different pages for European, American and Australian customers, which seem to be warehouses on first glance but are actually only websites with products which might be particularly interesting for the certain customers and which can be shipped quickly via Intl Bridge (interesting for US-American visitors, Europeans get their order via Post NL/Royal Mail and Australians via TOLL Global Express). The products will arrive quite fast but will still be shipped from China, meaning you might still have to pay VAT and fees.

Dealextreme Warehouses

Dealextreme's international pages: AU Direct, EU Direct and Dxsoul

Special features

You earn a point for every $10 spent. Ten points can be exchanged for $1. For every review and helpful tips on the forum, you receive extra points. You might also earn extra points for a “pro review”, that is a review on a blog (most of the time a private blog) where you rate a product honestly and potential customers of Dealextreme get the chance to read about an item before ordering.


Dealextreme is already a popular and well-established company and has many customers from Europe and North America. The customer support, range of products and delivery times are exemplary. We can only recommend shopping at Dealextreme.


 Alternative 1:  Banggood
free shipping free shipping, lots of gadgets and electronic items
 Alternative 2:  Gearbest
free shipping great electronic selection, real bargain prices and free shipping

1 Dealextreme Coupon

Dealextreme regularly publishes new coupons that you can also find on our website. Naturally you can combine these promo codes with the points you collected. keeps on publishing new discounts and holiday promotions which reduce the already low prices even more.

Bulk Discount on 3+ of Same Products.

Use this coupon code at Dealextreme and get a Bulk Discount when you buy 3 or more of the same product.



0 Reviews

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NEVER by at

If your item gets delivered and is not broken: lucky you!
In all other cases: money is lost!

The customer service responds very fast and very friendly, but to calm you down, not to help you! In the end I was told to cancel my ´Dispute´ on Paypal, otherwise the refund of the money is not possible. After canceling the dispute (what was just in their favour to close the case at PayPal) I was told my PayPal Account holds ´restrictions to receive money´ - who believes in that??? :))))

If you ever, ever have a broken item or need your money back: they wont give it to you.

I´m on with PayPal again, to reopen the ´Dispute´. (According to PayPal reopening disputes is NOT possible. Pay attention!!! But lucky me I have the conversation with the customer service....)


Frühe habe ich auch beim oft mal bestellt, aber seit dem letzten Bestellung, werde niemals mehr dort was kaufen. So ein Saft laden, gibt's doch nicht. Handy bestellt, wurde zweimal verschickt. Erstes mal kam zurück an der Absender (China Post). So haben die schon 17 Tage verschwendet um sonst. Dann noch mal verschickt (angeblich) mit schwedische Post. Track nr. Funktionierte nicht, PayPal Fall geöffnet, dann später mühsam Geld zurück gekriegt. Das war das letzte Mal beim dem Saftladen. Finger weg, scheiß Shop, und kann nur jeweils 1 Stern geben.

P.s. Verstehe nicht, wieso so große Rating für denn scheiß laden...


I have used dealextreme for over five years. I quickly adapted to the fact that their items can sometimes take eight or nine weeks to arrive, and simply made sure that i ordered items that were not urgent. From dozens of orders, the occasional one failed to show up within ten weeks, and their customer services immediately resent the same sku as soon as i contacted them. All was well...

...Until this year. For some reason they have started using "malaysia post" (dx are not in malaysia; I am not in malaysia). Using malaysia post (let's call them malpost) seems to have the same effect as flinging the packages into a black hole. They've simply stopped arriving.

No problem. Ask for them to be resent, right?

Customer services this year has been brilliant. Absolutely incredible. As long as all you need is someone to respond in broken english "please wait some time" again and again and again, they are perfect. If, on the other hand, you actually need some, y'know, service, then you're out of luck.

Perhaps the dx.Com forums can help? Nope. It seems that if you say anything bad about dx.Com on the feedback forums, you are immediately trolled by a small (but overwhelmingly pathetic) mob of unemployed freaks, who depend on their six dollars of dx.Com affiliate credit each month to such a great extent that they virtually live to ridicule anyone who suggests that dx.Com could possibly bear responsibility for dx.Com packages failing to arrive with their customers. It seems that the actual dealextreme staff even encourage this incredibly offensive barrage of educationally-subnormal jibes and logic that would stump even the Riddler from the 1960s Batman tv show.

Tl;dr - dx.Com bad bad
Translate 03/15/2018


Einmal und NIE WIEDER!
Also bestellt habe ich ein Leco Le 3 pro am 31.12.2017
Das Handy wurde schnell versandt den ich bekam zu meiner Freude am 03.01.2018 eine Mail mit der Sendungsnummer.
Jetzt war nur abzuwarten, wann das schöne Gerät endlich bei mir ankommt.
Dann endlich am 22.01.2018 (recht schnell) kam das Paket laut Trackingnummer in Deutschland an SUPER!
Und zu diesen Zeitpunkt dachte ich das, dass ganze noch mal 1-2 Wochen dauern kann wegen Zoll etc.
Da aber leider am 07.02.2018 immer noch kein Handy da war, meldete ich mich beim Support von
Dieser teilte mir, mit das die von mir gewählte Versandart deutlich länger dauert also Express. Unsinnig, weil das Paket ja laut Tracking bereits in Deutschland war.
So also weiter warten... bis es mir gereicht hat.
Am 09.03 habe ich bei der Deutschen Post anrufen beim Zoll und zuletzt habe ich den Versanddienstleister aus China Kontaktiert. Resultat Deutsche Post kennt die Sendungsnummer. Der Zoll verweist auf die Deutsche Post und Singapore Post meinte soll einen Nachsendeauftrag beantragen.
Also mitgeteilt das Sie bitte einen Nachsendeauftrag beauftragen sollen.
Darauf kam die Antwort: Aufgrund der chinesischen Feiertage sein meine Sendung verspätet ich solle bitte noch eine Woche warten. SAG MAL GEHTS NOCH! Seit wann haben Feiertage in CHINA was mit meiner Sendung in Deutschland zu tun!?!
Jetzt ist Paypal dran und ich hohle mir meine Kohle zurück! Ich halte euch auf dem Laufenden ABER SO VIEL SEI GESAGT SCHLECHTESTER SUPPORT EVER!
Translate 03/12/2018


negozio da evitare assolutamente bisogna aspettare mesi e mesi senza nessuna notizia .
Translate 03/08/2018


delusione totale, per fortuna Paypal ha fatto in modo di rimborsarmi.ho provato a comprare un cellulare ma non si è mai visto, dopo più di 2 mesi.hanno risposto al mio ticket solo dopo aver aperto la pratica su paypal.
Translate 03/05/2018


leider kann ich auch nur negatives über DX berichten.
2 Sachen bestellt und nur 1 erhalten. Reklamation per Ticket ohne Erfolg, Chat ? keine Verbindung!!
bin auf meiner fehlenden Sache hängen geblieben. Bestelle nicht wieder dort.
Translate 02/28/2018


Habe am 17.01.2018 ein Cubot Max Best.-Nr. 180117001033102615 bestellt.
Keine Kommunikation auf meine Beschwerden per Email.
Auf Paket gewartet bis 28.02.2018
Bestellung Storniert mit der Email (Ich trete vom Kauf zurück) und PayPal eingeschaltet.
Witziger weise wurde hier sofort reagiert und der Bestell-Status auf Streitigkeit gesetzt.
Bin gespannt, ob ich mein Geld zurück bekomme.
Bewertung = 0 Sterne
Ergebnis werde ich posten.
Translate 02/26/2018


Eigentlich sollten es NULL Sterne sein . Habe ein Handy geordert und nach 4 Wochen erhalten . Leider funktioniert es nicht . Der Wert 180 Euro . Zu DX Dealextreme ist der Kontakt fast gegen Null . Wenn sie antworten , dann alles NUR in englisch . Da ich dieser Sprache nicht wirklich mächtig bin habe ich einen Übersetzer verwendet . Doch da kommt sehr schwer verständliches Deutsch rüber . U.a. soll ich , trotz des Warenwertes ÜBER 40 Euro , die Rücksendung ins Ausland übernehmen und dann nur bei bestimmten Unternehmen . Das ist Schickane . Habe mehrfach um eine Deutsche Rückmeldung und einen KOSTENLOSEN Retourenlabel gebeten --- doch leider KEINE Antwort .
Translate 02/24/2018


Non comprate niente su questo negozio tanto non arriva io ho ordinato due SD il 18 Dicembre 2017 pagate con carta ricaricabile mai arrivate ed ai reclami non rispondono anzi mi hanno addirittura cancellato. Esiste un modo per farsi rimborsare?
Translate 02/12/2018


Ordine effettuato il 2/01/2018 ad oggi 12/02 ancora nulla è fermo a Milano al centro scambi internazionale. Qualcuno sa come poterli contattare?
Translate 02/12/2018


Ho ordinato un telefono il 29 dicembre 2017 e nn ho ricevuto niente vorrei avere notizie del mio prodotto visto che è stato pagato con carta
Translate 02/10/2018


Einmal und nie wieder .
Mein gekaufter Artikel ist laut Sendungsnummer im Januar in Deutschland angekommen.
Seit dem felt jede Spur und Auskunft.
Emails an brachten weder von mir noch von PayPal etwas.
Habe zum Glück den gesamten Betrag dank PayPal erstattet bekommen.
War gerade noch rechtzeitig vor Ablauf des Käuferschutz...
Translate 02/10/2018


Ho ordinato e pagato tramite carta una Batteria x macchina fotografica, il 12 Dicembre 2017 e ancora non ho visto niente. Aspetterò ancora un pò e poi mi rivolgerò alla Polizia Postale.
Translate 02/06/2018


I telefoni costano poco ma non li usi perché non ti arrivano mai... è da 20 gg che aspetto è ancora nulla! Gli do tempo altri 3gg e poi chiedo il rimborso con Paypal!
Fanno ridere! Spedizione gratuita..ah ah ah ti fanno passare la voglia di avere il telefono nuovo..
ci sono altri siti cinesi molto più affidabili, l’ultimo mi ha consegnato in una settimana.
Con questo faccio la croce!
Translate 01/29/2018

Bernhard Leuvering

NOOIT MEER wat een ellende twee pakketjes verzonden een gekregen belasting en handelings kosten andere kakket kwijt geen contact mogelijk word weer gearbest
Translate 01/28/2018


Nie mehr wieder....... keine Ware und kein Geld zurück...... reine Abzocke
Bestellt bloß nicht da.......
Translate 01/24/2018


Nie wieder. Ware nicht erhalten, keine Antwort auf Mails, auch nicht über PayPal. Geld ist weg!!!
Translate 01/21/2018


Nach 7,5 Wochen ein defektes Handy erhalten. 20 EUR hat man mir angeboten.... Über Paypal hatte ich Recht bekommen sollte aber Versand und Export / Import selbst zahlen. Nie wieder!
Translate 01/17/2018


Assurdo, pagato il cellulare il 08/11/2017, spedito tramite Singapore post, arrivato in Italia il 04/12/2017 e nessuno lo trova più, ne dogana ne poste italiane, sparito,volatilizzato, roba da matti, solito vizio italico o somma di incompetenze? Inaccettabile!

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