Dealextreme ( (founded in 2005, headquartered in the United States) is one of the better known gadget shops shipping from China. DX is well established and well-known, has one of the most user-friendly China-based shipping sites and offers a wide range of products.

Dealextreme Index

Experience: (also

  • Delivery time: 7-10 workdays, express shipping 3-7 days
  • range of products: extensive, specializing in technical and electronic goods
  • price comparison: average, sometimes great deals


  • ordering possible without an account
  • free standard shipping
  • shipment tracking for free if order value above $15
  • returning of items possible without return shipping fees
  • English phone service for direct support
  • point system and promotion codes
  • bulk rate discount
  • reviews with (sometimes honest) pro and con list


  • support only available during Chinese office hours


It's possible to order with PayPal-Express without opening an account on DX. An alternative would be to pay with credit card. We recommend paying with PayPal as it offers buyers protection, regardless of whether or not you open an account on DX. Contacting PayPal as the first step in troubleshooting isn't always necessary because the customer service at is very helpful. Keep in mind that the customer service keeps Chinese business hours and therefore will not always be reachable at normal times. Another available but exotic payment method is Webmoney.

If you order an item in bulk (ie, three or more units of the same product) you will be offered a quantity discount. This discount costs a one-time charge of $1.70, so it's not always worth it.

Delivery time and shipping

Standard shipping is always free of charge and your shipment will receive a tracking number for all orders over $15. This means that you don't have to have an account on to follow your order as your shipment tracking number and your email address will be sufficient information for you to log in on the DealExtreme tracking page. Both shipping methods should be shipped within 7-10 workdays . If you need to receive your order faster, you can choose express shipping. This guarantees a faster processing time, so that your order should be shipped within 3-7 days, but it costs extra. It is possible to send defective products back to and be reimbursed for the return shipping fee and the item. If a problem with the merchant arises, we recommend making use of PayPal’s buyer protection.

Although Dealextreme is well-established in the American market, they sometimes have trouble with PO Boxes. If you list a PO Box as the delivery address, the delivery company and Dealextreme may not be able to reach you in case of any problems. It is not unheard of for certain packages using excessive bubble wrap to be turned away at post offices, so its usually better to list a physical mailing address.

Dealextreme Shipping

Everything at a glance: offers a great overview of shipping options, payment methods as well as a coupon box

Dealextreme and customs

Dealextreme declares parcels carefully so that any unwanted stop at customs are rare. Nevertheless, one should be aware that customs does random checks on even well-declared packages from China.

Dealextreme Order

For shipments entering the US, extra taxes and fees on your product may occur - an unfortunate downsite of international ordering. The amount to be paid can vary widely from nothing to $495 depending on the product and how its sent. Not every item is taxed when entering the country, but the majority are only subject to a nominal processing fee of between $2 and $9 when entering the country. If you are concerned about your item, or are planning to order goods in excess of $100, it is worth it to check with the Customs Office at the port of entry to confirm any extra taxes.

Any extra taxes or duty on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office and you will need to go pick it up and pay any applicable fees in person.

DX has several different pages for European, American and Australian customers, which seem to be warehouses on first glance but are actually only websites with products which might be particularly interesting for the certain customers and which can be shipped quickly via Intl Bridge (interesting for US-American visitors, Europeans get their order via Post NL/Royal Mail and Australians via TOLL Global Express). The products will arrive quite fast but will still be shipped from China, meaning you might still have to pay VAT and fees.

Dealextreme Warehouses

Dealextreme's international pages: AU Direct, EU Direct and Dxsoul

Special features

You earn a point for every $10 spent. Ten points can be exchanged for $1. For every review and helpful tips on the forum, you receive extra points. You might also earn extra points for a “pro review”, that is a review on a blog (most of the time a private blog) where you rate a product honestly and potential customers of Dealextreme get the chance to read about an item before ordering.


Dealextreme is already a popular and well-established company and has many customers from Europe and North America. The customer support, range of products and delivery times are exemplary. We can only recommend shopping at Dealextreme.


 Alternative 1:  Banggood
free shipping free shipping, lots of gadgets and electronic items
 Alternative 2:  Gearbest
free shipping great electronic selection, real bargain prices and free shipping

0 Dealextreme Coupons

Dealextreme regularly publishes new coupons that you can also find on our website. Naturally you can combine these promo codes with the points you collected. keeps on publishing new discounts and holiday promotions which reduce the already low prices even more.

Sorry, no coupons are currently available.

182 Reviews

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Dealextreme is fraud scam store they never ship product above 20$ they are one of the biggest frauds i bought 400$ product month ago not shipped and not responding to my msgs since i purchased dont buy in dx they are scam no refund


NEVER by at

If your item gets delivered and is not broken: lucky you!
In all other cases: money is lost!

The customer service responds very fast and very friendly, but to calm you down, not to help you! In the end I was told to cancel my ´Dispute´ on Paypal, otherwise the refund of the money is not possible. After canceling the dispute (what was just in their favour to close the case at PayPal) I was told my PayPal Account holds ´restrictions to receive money´ - who believes in that??? :))))

If you ever, ever have a broken item or need your money back: they wont give it to you.

I´m on with PayPal again, to reopen the ´Dispute´. (According to PayPal reopening disputes is NOT possible. Pay attention!!! But lucky me I have the conversation with the customer service....)


Frühe habe ich auch beim oft mal bestellt, aber seit dem letzten Bestellung, werde niemals mehr dort was kaufen. So ein Saft laden, gibt's doch nicht. Handy bestellt, wurde zweimal verschickt. Erstes mal kam zurück an der Absender (China Post). So haben die schon 17 Tage verschwendet um sonst. Dann noch mal verschickt (angeblich) mit schwedische Post. Track nr. Funktionierte nicht, PayPal Fall geöffnet, dann später mühsam Geld zurück gekriegt. Das war das letzte Mal beim dem Saftladen. Finger weg, scheiß Shop, und kann nur jeweils 1 Stern geben.

P.s. Verstehe nicht, wieso so große Rating für denn scheiß laden...


I have used dealextreme for over five years. I quickly adapted to the fact that their items can sometimes take eight or nine weeks to arrive, and simply made sure that i ordered items that were not urgent. From dozens of orders, the occasional one failed to show up within ten weeks, and their customer services immediately resent the same sku as soon as i contacted them. All was well...

...Until this year. For some reason they have started using "malaysia post" (dx are not in malaysia; I am not in malaysia). Using malaysia post (let's call them malpost) seems to have the same effect as flinging the packages into a black hole. They've simply stopped arriving.

No problem. Ask for them to be resent, right?

Customer services this year has been brilliant. Absolutely incredible. As long as all you need is someone to respond in broken english "please wait some time" again and again and again, they are perfect. If, on the other hand, you actually need some, y'know, service, then you're out of luck.

Perhaps the dx.Com forums can help? Nope. It seems that if you say anything bad about dx.Com on the feedback forums, you are immediately trolled by a small (but overwhelmingly pathetic) mob of unemployed freaks, who depend on their six dollars of dx.Com affiliate credit each month to such a great extent that they virtually live to ridicule anyone who suggests that dx.Com could possibly bear responsibility for dx.Com packages failing to arrive with their customers. It seems that the actual dealextreme staff even encourage this incredibly offensive barrage of educationally-subnormal jibes and logic that would stump even the Riddler from the 1960s Batman tv show.

Tl;dr - dx.Com bad bad
Translate 01/18/2021


Se volete fregature assicurate, allora è il sito che fà per voi. Assistenza post-vendita presente come la pentola con monete d'oro alla base di un arcobaleno.Spedizioni lunghe una quaresima.
Translate 12/24/2020

Marjolein Vlerick

Ik heb al enkele keren mails gestuurd maar ik krijg gewoon geen antwoord en geld terug lukt ook niet!!!! hier NIET KOPEN!!!!!!
Translate 10/12/2020


I bought letv x526 phone that has a broken mic and I contact about the problem and still got no solution
Translate 08/01/2020


I ordered May 5th 2020 Doogee BL12000 order 2005051001071011254 Product ID 2716391 $ p142.68 codice transazione SYM7927MW626331L PayPal. More than 2.5 months did not receive anything but with EBAY, AMAZON and etc. getting great. It seems to me that this is cheating and scrolling our money. Please return the money or send an order urgently. 3 months !!!! You are the urgency of delivery champions. "Best regards" Simona Rampa.
Translate 07/31/2020


Mein erster Deal mit DX ist gescheitert. Keine Ahnung was das für ein Gewerbe ist, aber ich habe inzwischen über 3 Internetforen von gleichen Erfahrungen gelesen.
Schnell kassieren, aber keine Ware versenden.
Auf die erste Frage, wo meine Ware bleibt (auf englisch natürlich) kam keine Antwort, erst nach dem meine Wortwahl etwas ärgrlicher wurde ksm eine Anrwort vom System, dass der Handel mit Deal extrem sicher sei.
Die Kommunikation zieht sich nun Monate hin. Aber über den Verbleib der Ware gibt es keine Aussage.
Ich glaube dass DX die teuren Produkte gar nicht vertreiben, sondern sich nur das Geld einstecken.
Translate 07/29/2020

dario sampaio

fiz uma compra e estou esperando a mais de 100 dias a entrega de dois pedidos.
desde 17/05/4/2020 que o status do pedido não é atualizado e já mandei dois emails para sem resposta
Translate 07/27/2020

Manni R.

Die Angelegenheit wurde jetzt über PayPal geregelt und mir das Geld zurück überwiesen. Von DX habe ich nichts mehr gehört, obwohl ich schon weit über 30x eingekauft habe. Habe DX aus meiner "China-Liste" gestrichen.
Translate 07/19/2020

Manni R.

Bisher hat immer alles geklappt, ich habe sehr oft bei DX eingekauft. Diesmal aber dauert meine Lieferung schon über 3 Monate und ich werde immer wie hingehalten. Habe PayPal eingeschaltet und werde sehen, was heraus kommt. DX ist im Gegensatz zu früher ziemlich teuer geworden und die Auswahl ist auch nicht mehr so gross.
Translate 05/15/2020


Un cellulare acquistato a metà marzo non è mai arrivato il servizio assistenza non esiste cialtroni, spero qualcuno gliela faccia pagare
Translate 03/06/2020


Salve a tutti ho effettuato due volte un'acquisto, ho provato a effettuare l'acquisto con due carte diverse,visto che la prima volta e stato bloccato ho riprovato con un'altra carta, ma in entrambe i casi si sono presi i soldi ma dopodiché mi e stato chiuso l'ordine, devo ricevere ancora il rimborso, ho dovuto mettere una stella perché di meno non si poteva, non sono per niente affidabili, l'assistenza risponde dopo una vita, e ovviamente è tutto in inglese, io per la mia esperienza su questo sito consiglio di diffidare, i tempi di attesa sono sempre lunghissimi e non sono per niente professionali.
In più dichiaro anche che per lo stesso telefono ogni volta che ho effettuato l'acquisto il prezzo era sempre diverso, aprendo poi il sito con lo stesso telefono sia dal computer che dal mio telefono, mi risultavano due prezzi totalmente differenti, su uno costava di più e sull'altro costava di meno. Una cosa assurda non ho mai visto un sito fare così!!!!!
Translate 01/24/2020


Sono dei truffatori , ho acquistato senza controllare le recensioni e sono rimasto fregato.attenzione sono dei truffatori patentati
Translate 01/11/2020


Moin, wer sein Geld aus dem Fenster werfen möchte, gerne..... Umidigi F1 Handy
Der "Total Preis inklusive Versand" ist Verarschung, wenn dann das Handy, wie bei mir beim Zoll landet und man zusätzlich
+25% mehr bezahlen muss.
Nimmt man dann das Handy und es ist innerhalb der Garantie von Beginn an kaputt, durch ein Softwareproblem, bekommt man gar keine Antwort auf seine Reklamation
Die so viel umworbenen Herstellergarantie für 1 Jahr , kann man auch vergessen, den Umidigi als Handyhersteller hat mich auf deal extrem verwiesen, die sich ja bekanntlich nicht melden und lehnt eine direkte Garantieregulierung ab.

So sind 11 Monate um , das Handy ist von Anfang an Schrott und ich bin neben meinen Nerven rund 250,-€ los
Gerichtsstand wäre dann Malaysia oder so..... kann man auch knicken.
Bitte im eigenen Interesse, nichts dort kaufen , sondern nur via ebay und mit Käuferschutz von einem deutschen Händler
Translate 11/21/2019

Cris Davis

Es una estafa otal sta pagina, Oferte en una impresora 3d, pasaban dias y semanas y ni noticias. Me comunique con ellos y me enviaron un codigo de seguimiento que ni existia. Menos mal que pague con PayPal. Y enseguida recupere el dinero. No es confiable. no compren nada en esta tienda. Es un fradude total. NO SE DEJEN ENGAÑAR.
Translate 10/08/2019


non rimborsano perdono tempo in chiacchere prodotti scadenti
Translate 09/11/2019


Bestellt da bitte nicht. Ich habe ein Handy bestellt, welches defekt angekommen ist. Das habe ich DX mindestens 7x mitgeteilt, aber keinerlei Antwort bekommen. Nun habe ich 100€ aus dem Handy geworfen, weil ich das Handy nicht benutzen kann...
Translate 08/20/2019


Reiner Betrüger-Shop. Habe eine Tastatur von Logitech bestellt. Die Tastenbeschriftung ist angelsächsisch, aber die Tastatur-Belegung ist deutsch, also ein absolutes Chaos. Auf die Reklamation erfolgt absolut keine Reaktion. Dieser Laden vertickert vorsätzlich fehlerhafte Ware zu günstigen Preisen und schert sich einen Dreck um die Reklamationen, wie man auch an den anderen Bewertungen sieht. Also : Finger weg !!!

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