Shop details for CNDirect
CNDirect is something of an all-purpose store. A wide range of clothing, jewelry, toys, home decor, consumer electronics, and more is on offer at CNDirect. Although the company itself is already about 6 six years old, it’s still relatively unknown on the international market. CNDirect’s Alexa ranking among the 140,000 most visited sites is somewhat mediocre for a site hoping to compete with Chinese giants like Aliexpress and Dealextreme.
Experience with CNDirect
Naturally, we simply couldn’t resist snatching up some deals on CNDirect to test the service. The delivery took a bit longer than was estimated by the site, but after 35 days we finally received our package (happily, without any customs fees). Our new gadgets, a laser pointer and a pair of in-ear headphones, functioned as expected, so no complaints there!
One important thing to note: if you’re interested in ordering clothes from CNDirect, watch out for the sizes. Because the site only gives sizes on the Asian clothing scale, it can sometimes be confusing trying to convert the sizes.
CNDirect accepts several payment methods, including PayPal, Western Union, and wire transfer. As usually, we recommend using PayPal to take advantage of their excellent Buyer Security program. In the case of product damage, lost packages, or delivery errors, PayPal allows you to open a case within 45 days of placing an order and will refund your money in most cases.
Supported Payment Methods
|PayPal||Our favorite: PayPal is fast and safe and you get to enjoy its buyer's protection|
|Bank Transfer||This payment method takes comparably long and might cost, depending on your bank, some fees|
|Western Union||Use this only if you don't have any other choice, as this offline cash payment method isn't the safest option by far.|
Delivery Times and Costs
American clients have multiple choices of delivery service, including ChinaPost, UPS, FedEx, and DHL. None of the choices are usually free of shipping costs, and, depending on the product, not every option will always be available. ChinaPost and UPS seems to be the cheapest for US deliveries on average, but the two services are not always available. Shipping costs can vary substantially depending on the delivery address and the item being sent, so make sure to confirm your checking price before purchasing.
There is also a “Free Shipping” section of the site which highlight all items that have free shipping with one or more shipping provider (usually ChinaPost).
For shipments entering the US, extra taxes and fees on your product are a possible effect of international ordering. Not every item is taxed when entering the country, and the majority are only subject to a nominal processing fee of between $2 and $9. The amount to be paid, however, can vary widely depending on the product and how it’s sent. If you are concerned about your item, or are planning to order goods in excess of $100, it is worth it to check with the Customs Office at the port of entry to confirm any extra fees.
Any extra taxes or duties on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In which case, you will need to go pick it up and pay any applicable fees in person.
CNDirect offers its customers a 15-day, no-questions-asked return policy on all its products, regardless of the reason. But watch out, as you will need to pay the return shipping fees. As international shipping fees to China can quickly equal or be greater than the price of some products, it is advisable to practice a certain degree of scrutiny when ordering products, especially with clothing sizes.
CNDirect offers its customers a price-matching feature which appears in the form of a button next to all its products called “Saw Better Price.” Don’t let the somewhat awkward-sounding English fool you, this useful feature allows you to report finding a better price on the advertised product. CNDirect promises to underbid any better offers on the internet. While we haven’t had the chance to try it ourselves (many of CNDirect’s prices are just as cheap or cheaper than the competition), if it works advertised it could be a really useful tool to ensure you always score the best deal.
CNDirect warrants a look for its huge selection and really low prices. The comparably-high shipping costs and potentially-expensive return policy, however, mean we would recommend using CNDirect only for cheaper items in the “Free Shipping” section, at least initially. Otherwise, though, as long as you’re not in need of a brand name product and can handle the shipping costs, CNDirect is certainly worth a try…just look out for the shipping costs at checkout!
|Alternative 1:|| |
|well-established Chinese online-shop with a vast product range, in parts free shipping|
|Alternative 2:|| |
|many product categories, similar price range, free shipping|
[coupons_count] CNDirect Coupons