Banggood is a Chinese gadget shop with headquarters in Guangzhou (China). Banggood has several great features including warehouses in the US and England for quicker shipping around the world, the possibility to order without opening an account on its website, and a very well organized homepage, making it one of the best choices for a Chinese online shop. Its Alexa ranking of 3.793 - meaning it's one of the 4.000 most visited websites worldwide - is proof of its popularity and puts it in the same territory as DX.com and Fasttech. Banggood specializes in hobby supplies, gadgets, trinkets, and toys.

Banggood Index

Banggood's website: get gadgets, consumer electronics and even fashion and jewelry from China

Experience with Banggood

Banggood is one of the biggest and longest-standing gadget shops in China. As a result, it shouldn’t be surprising that we were very satisfied with its customer service after placing several orders. Banggood’s delivery estimates are generally correct and all of our packages arrived on time. Further pros and cons include...

Details: Banggood.com

  • delivery time: 7-20 work days, express shipping 2-7 days
  • range of products: everything a China gadget geek can possibly desire
  • price comparison: average, R/C gadgets inexpensive, great snap up deals and seckill offers

Pros

  • PayPal payment possible without a BG account
  • other payment methods offered to registered users: credit card or Western Union
  • best price guarantee as well as ‘saw better price’
  • Warehouse in Great Britain with a part of BG’s product range makes a fast delivery possible
  • free standard shipping

Cons

  • reviews can’t be trusted
  • consider checking for reviews on other websites
  • website loads quite long time (overloaded because of many visitors?)

Banggood Payment MethodsPayment

One of Banggood's most convenient features is that you don’t have to create an account to order, you can simply pay with PayPal. Paying with PayPal means you’re on the safe side and can get your money back through PayPal’s buyer protection in case of delivery problems. PayPal will refund your money up to 40 days after completing a payment.

There are certain advantages to creating a Banggood account, however. For one, you are only able to pay via credit card (Visa, Maestro, Mastercard) with an account on Banggood.

You can contact merchants on live chat, on the forum or via e-mail. We tried the live chat and Forums to communicate and got a swift response, each time within about 3 to 10 hours. One thing to remember, however, is that the time difference may lead to longer response times if you're not careful. Noon in New York is 1am in Guangzhou!

Supported payment methods:

  • PayPal (Our recommendation!)
  • Credit card
  • Boleto
  • Qiwi Wallet
  • Webmoney

Delivery times, tracking and shipping

Shipping times are easily the worst part about ordering goods from China, but Banggood's warehouses all over the world mean that you can cut your package's EPA in half if you order something in stock at your local warehouse. What's better: all of the companies functions are still centralized in China, so its always easy to get help, even if your package is shipping from a foreign warehouse!

Banggood Warehouses

Now the bad news: you have to wait until check out to find out if your item is stored in your local warehouse, so you don't always have control over how long you'll have to wait. The Standard Shipping from China, however, is still free, and there's always express shipping available for an extra fee. With express shipping, your items usually arrive within 2-7 workdays.

Another nice feature is that, even with standard shipping, you can follow your packages on the Banggood order-tracking site. If you don't get a tracking number, it's not always possible to track is step-by-step, but by entering your order number and e-mail address you can see the current status of processing.

Banggood Order Tracking

In this screen shot you can see that Banggood took its sweet time between paypal payment and shipping - but this was an exception in our experience. If you pay the extra fee for the tracking number, you can follow your order's voyage around the world after it's been shipped off from Banggood.

Special shipping option: Netherland Direct Mail

A special feature of Banggood is its "Netherland Direct Mail" shipping. This costs usually only a fraction more than Air Mail Register but arrives way faster in Europe. The particularity of Netherland Direct Mail is that packages are shipped directly to the Netherlands and from there shipped to the European shipping address, so that it will only take between 1 - 2 weeks for the delivery. The only disadvantage of this method is that there is no tracking number for Netherland Direct Mail - but we haven't had any problems with this shipping method so far and, according to different review forums and the reviews of our readers, they seem pretty reliable. So, if you have the option to choose this method during your checkout process, and you're shipping to Europe, then we recommend you use it as it is worth its extra cost - it's a nice combination of standard and expedited shipping.

Keep in mind that you still have to pay for customs and VAT even though it is shipped via the Netherlands. The original sender in China is listed on your package, so you might still have to pay some fees to your customs office or mail man. But it is our experience that customs and VAT have to payed more seldom if you pick this shipping option.

Banggood Shipping Methods

As always, it's not advisable to have your packages shipped to a PO Box, as some post offices won't always accept packages using bubble wrap packaging (a common practice in China).

Banggood and customs

Contrary to other Chinese shops, Banggood is very professional and declares packages very carefully. We didn't have to make an unwarranted visit at customs office yet. Nevertheless, one should be aware that customs does random checks on well-declared packages from China.

Naturally you still have to pay for the usual VAT and customs, depending on your order value. If you order for more than 26€ (yes, not 22€ - we explain this in our information section under the category tax), you'll have to pay VAT to your mail man and if you order for more than 250€, you'll probably have to pay customs fees. But this depends on the exact products you ordered.

For shipments entering the US, extra taxes and fees on your product are a possible, if not entirely common, side-effect of international ordering. Not every item is taxed when entering the country, but the majority are only subject to a nominal processing fee of between $2 and $9 when entering the country. The amount to be paid, however, can vary widely from nothing to $495 depending on the product and how it's sent. If you are concerned about your item, or are planning to order goods in excess of $100, it is worth it to check with the Customs Office at the port of entry (likely Los Angeles or San Francisco, unless you're using AirMail) to confirm any extra taxes.

Any extra taxes or duty on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In which case, you will need to go pick it up and pay any applicable fees in person.

Package from Banggood

Special features

Besides warehouses outside of China and Hong Kong, which are definitely a real highlight, you get another feature on Banggood: After opening an account on Banggood you can automatically keep track of your orders with a value of $25+ throughout the delivery process. The back end for registered users is very well designed like you're used to from big American e-commerce websites (e.g. amazon or ebay). Here you can get an overview of your previous orders ("My orders"), your "preorders" or your "Wishlist".

Banggood Orders Backend

A clear overview of orders - still a rare sight in Chinese online-shops

You can even create an account via Twitter or Facebook - but we had some bad experiences with this. Several weeks after our application, we got a bunch of spam up on our Twitter feed.

Banggood Points

Another special feature are the Banggood Points, which you gain after every new order. You can see the collected points under the section "My Points".

Banggood Points

"My Points" is supposed to keep customers loyal to Banggood - but the savings are minimal

If you collected enough points, you can generate your own coupons in several "points zones". If you collected 150 points, you can receive a $1-discount coupon. If you order frequently in China, you will notice that regular coupons, especially our exclusive coupons, offer a better bargain than these coupons. Meaning that collecting these points isn't really worth it.

The video section of the site is highly recommended. It has, at least partially, better content than some video streaming sites. You can get an honest opinion from other customers on items you’re interested in. Try watching the videos, because we suspect that some written reviews can’t be trusted or weren’t written with the same care that the videos were created with.

Conclusion

Banggood is a well-established Chinese online shop. It features a vast array of products and warehouses in Europe and North America. Furthermore, it is continuously improving its customer support and web presence. Customers can save a lot of money with Banggood’s frequent coupons and promotions, and, in some cases, can save a HUGE amount of shipping time compared to other Chinese online-shops.

Alternatives

 Alternative 1:  Dealextreme
Dealextreme
free shipping Dealextreme has an amazing product selection
 Alternative 2:  fasttech
FastTech
 
free shipping will also surprise you with its range of electronic products

4 Banggood Coupons

Aside from current coupons that you can find on our page, there are exclusive coupons that will be placed automatically into your Banggood account. Another way to get extra coupons is to sign up to Banggood’s newsletter. Most coupons will have conditions such as a minimum order value. Before confirming your order, you should consider which coupon or promo code would mean the biggest savings for you.

top

6% OFF on Regular Prices at Banggood

Save some money with our coupon: Get a 7% discount on all regular price products at Banggood with our panda coupon code. 

12/30/2018

pandacheck

15% discount on clearance items

This coupon was sent to us by a user. Thanks! It's valid for items in the "clearance" section.

Valid for a limited time

36bgc8

5% OFF for new Banggood website

Banggood has a new (Beta-)website and makes testing it worth your while - as this coupon offers you a 5% discount for this website

When we tested it, it worked for all products. But we still prefer the coupon pandagood with 6% discount.

 

Valid for a limited time

newbg

Banggood: 8% OFF items in US warehouse

Use this coupon code to receive an 8% discount on everything in the US warehouse of Banggood.

Valid for a limited time

newus

For smaller sums or coupons connected to certain items, it is usually more helpful to use a coupon with a set $-discount and for bigger orders (see the example below) it makes usually more sense to use a voucher with a percentage discount.

Using a Banggood voucher code

We've established a great relationship with Banggood, which is why we offer an exclusive 7% Banggood discount coupon code. The code: pandacheck. We're constantly checking the coupons, so you can find all the best Banggood specials right here. But if we really missed a coupon, then we would love it to get a message from you!

1,851 Reviews

Order by
11/14/2018

Michal

Banggood has perfect customer service, shipping is a little fortune cookie, there are times shipment takes 10 days, another one i'm still waiting after 6 weeks (after 4 weeks resend was arranged), 14 - 21 days is the standart. Customer service is very fast and competent, they answer within 24hrs, and when you have solid proof that package was damaged or there are missing items then you usually get your refound/resend very fast.
So, as a support service I give them full 5 stars, but it's a store - and i want to have what I bought perfect as soon I open the package - witch is not always the case.

I do understand that they operate at a phenomenal scale and mistakes can happen, so i'm impressed how good this works. But still there are these little things to improve - packaging is one of it.
11/12/2018

Goralex

It is a good trading platform with a good range of products at reasonable prices and excellent after-sales service. They have been efficiently solved if there were problems with the goods.
11/11/2018

Anton

Excellent customer service!
Among various products I ordered, it was a faulty one.
The after sales service resend it after a few explanation e-mails. This means that they follow their products and esteem their customers.
(If they had a EU warehouse...)
11/11/2018

Dieter Rietzel

Ich bin mit ihrem Support sehr zufrieden. Die Reklamation wurde schnell und professionelle erledigt. Einen neuen Artikel habe ich gestern erhalten.
11/10/2018

Stuart Leslie

Outstanding customer service with these guys. Had a problem with a FPV goggle set and the resolved quickly with another pair! No worries ordering from them, if there is a problem they will take care of you.
11/08/2018

Bside

Great customer service.
Had a minor issue with the order but their communication was fast and solved the issue to my satisfaction quickly.
11/08/2018

Markus Taferner

Bangood e il miglior sito per ordinare cellulari e tutto il sperimento e vasto e i prezzi sono buonissimi
I servizi che loro offrono e le assistenze in caso di problemi sono veramente notevoli loro sono sempre disponibili e vengono incontro per ogni cosa
Veramente da consigliare bangood sarò il.lprp cliente a vita
Grazie mille per tutto sono super contento
11/07/2018

Mark

Great products, great value and great customer service. I have no hesitation in ordering myself and recommending to others to do the same. Every order has reliably been delivered to Melbourne, Australia. Do yourself a favour and browse banggood for your next devices and gadgets and do not hesitate to order.
11/07/2018

Marko

A good online store, with attractive prices and a very solid after sales support.
11/06/2018

Bogdan Dvirskiy

Отличный магазин. Хорошие цены и быстрая доставка. Служба поддержки работает отлично!
11/03/2018

Emil

Been doing hobby related shopping at Banggood for a couple of years now. Trustworthy shop, lowest prices you can find, and decent shipping times to Europe. I got my last few packages within 10 working days. On the last order there was a mistake in the items they sent me which was disappointing, but I have to say I had very good experience with customer service. They always reply within a day, and they've been very helpful and solved the problem quickly
11/03/2018

Robert

Banggood is a great shopping service. A huge selection of goods, great prices, great support after purchase. I had a problem with one of the purchases (sometimes mistakes happen), but the help of the service staff was exemplary! They have been in touch all the time, eventually the problem has been solved, of which I am very pleased. I will definitely do shopping at Banggood more than once!
11/03/2018

Nath Wanphen

I use the service Banggood for the first time. And I have problems with the quality of the product.
It was a relief. And good and fast advice.
And finally It was partly compensated. I was pleased with this solution.
We are also happy to try to order with Banggood again in the next opportunity because in some press, there are many interesting and inexpensive products to buy.
11/02/2018

Walter Mota

Very good shopping site from China. a few times I needed after sales service, the issues have been solved quickly thanks to a very good and reactive communication from a great assistance team.
Last time I received an uncompleted set of ER25 collets, quite expensive, they just sent me a new one.
11/02/2018

Panos Markantonatos

Very Good Company with Communication and quality products
11/02/2018

Zakhar

Order: ~$100 FPV Goggles.
Goggles arrived undamaged but not functional. I've claimed this to bangood and they send me the same goggles once again.
Very satisfied.
11/01/2018

PABLO ORTIZ ALESANCO

Hello! This is one of my favorite online stores. I buy many items and when I have a problem they solve it very quickly and I am always satisfied. I am very quiet buying in Bangood and its after-sales service is the best.
11/01/2018

Andreu

Excelente relacion calidad-precio
11/01/2018

ZMEU.NET

A great variety of products. Shipping costs are fair. They offer solutions for any problems you encounter.
11/01/2018

Arnt-Ove Sletvold

Good service through the case with reclamation on a outdoor lamp! ????
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