Banggood is a Chinese gadget shop with headquarters in Guangzhou (China). Banggood has several great features including warehouses in the US and England for quicker shipping around the world, the possibility to order without opening an account on its website, and a very well organized homepage, making it one of the best choices for a Chinese online shop. Its Alexa ranking of 3.793 - meaning it's one of the 4.000 most visited websites worldwide - is proof of its popularity and puts it in the same territory as DX.com and Fasttech. Banggood specializes in hobby supplies, gadgets, trinkets, and toys.

Banggood Index

Banggood's website: get gadgets, consumer electronics and even fashion and jewelry from China

Experience with Banggood

Banggood is one of the biggest and longest-standing gadget shops in China. As a result, it shouldn’t be surprising that we were very satisfied with its customer service after placing several orders. Banggood’s delivery estimates are generally correct and all of our packages arrived on time. Further pros and cons include...

Details: Banggood.com

  • delivery time: 7-20 work days, express shipping 2-7 days
  • range of products: everything a China gadget geek can possibly desire
  • price comparison: average, R/C gadgets inexpensive, great snap up deals and seckill offers

Pros

  • PayPal payment possible without a BG account
  • other payment methods offered to registered users: credit card or Western Union
  • best price guarantee as well as ‘saw better price’
  • Warehouse in Great Britain with a part of BG’s product range makes a fast delivery possible
  • free standard shipping

Cons

  • reviews can’t be trusted
  • consider checking for reviews on other websites
  • website loads quite long time (overloaded because of many visitors?)

Banggood Payment MethodsPayment

One of Banggood's most convenient features is that you don’t have to create an account to order, you can simply pay with PayPal. Paying with PayPal means you’re on the safe side and can get your money back through PayPal’s buyer protection in case of delivery problems. PayPal will refund your money up to 40 days after completing a payment.

There are certain advantages to creating a Banggood account, however. For one, you are only able to pay via credit card (Visa, Maestro, Mastercard) with an account on Banggood.

You can contact merchants on live chat, on the forum or via e-mail. We tried the live chat and Forums to communicate and got a swift response, each time within about 3 to 10 hours. One thing to remember, however, is that the time difference may lead to longer response times if you're not careful. Noon in New York is 1am in Guangzhou!

Supported payment methods:

  • PayPal (Our recommendation!)
  • Credit card
  • Boleto
  • Qiwi Wallet
  • Webmoney

Delivery times, tracking and shipping

Shipping times are easily the worst part about ordering goods from China, but Banggood's warehouses all over the world mean that you can cut your package's EPA in half if you order something in stock at your local warehouse. What's better: all of the companies functions are still centralized in China, so its always easy to get help, even if your package is shipping from a foreign warehouse!

Banggood Warehouses

Now the bad news: you have to wait until check out to find out if your item is stored in your local warehouse, so you don't always have control over how long you'll have to wait. The Standard Shipping from China, however, is still free, and there's always express shipping available for an extra fee. With express shipping, your items usually arrive within 2-7 workdays.

Another nice feature is that, even with standard shipping, you can follow your packages on the Banggood order-tracking site. If you don't get a tracking number, it's not always possible to track is step-by-step, but by entering your order number and e-mail address you can see the current status of processing.

Banggood Order Tracking

In this screen shot you can see that Banggood took its sweet time between paypal payment and shipping - but this was an exception in our experience. If you pay the extra fee for the tracking number, you can follow your order's voyage around the world after it's been shipped off from Banggood.

Special shipping option: Netherland Direct Mail

A special feature of Banggood is its "Netherland Direct Mail" shipping. This costs usually only a fraction more than Air Mail Register but arrives way faster in Europe. The particularity of Netherland Direct Mail is that packages are shipped directly to the Netherlands and from there shipped to the European shipping address, so that it will only take between 1 - 2 weeks for the delivery. The only disadvantage of this method is that there is no tracking number for Netherland Direct Mail - but we haven't had any problems with this shipping method so far and, according to different review forums and the reviews of our readers, they seem pretty reliable. So, if you have the option to choose this method during your checkout process, and you're shipping to Europe, then we recommend you use it as it is worth its extra cost - it's a nice combination of standard and expedited shipping.

Keep in mind that you still have to pay for customs and VAT even though it is shipped via the Netherlands. The original sender in China is listed on your package, so you might still have to pay some fees to your customs office or mail man. But it is our experience that customs and VAT have to payed more seldom if you pick this shipping option.

Banggood Shipping Methods

As always, it's not advisable to have your packages shipped to a PO Box, as some post offices won't always accept packages using bubble wrap packaging (a common practice in China).

Banggood and customs

Contrary to other Chinese shops, Banggood is very professional and declares packages very carefully. We didn't have to make an unwarranted visit at customs office yet. Nevertheless, one should be aware that customs does random checks on well-declared packages from China.

Naturally you still have to pay for the usual VAT and customs, depending on your order value. If you order for more than 26€ (yes, not 22€ - we explain this in our information section under the category tax), you'll have to pay VAT to your mail man and if you order for more than 250€, you'll probably have to pay customs fees. But this depends on the exact products you ordered.

For shipments entering the US, extra taxes and fees on your product are a possible, if not entirely common, side-effect of international ordering. Not every item is taxed when entering the country, but the majority are only subject to a nominal processing fee of between $2 and $9 when entering the country. The amount to be paid, however, can vary widely from nothing to $495 depending on the product and how it's sent. If you are concerned about your item, or are planning to order goods in excess of $100, it is worth it to check with the Customs Office at the port of entry (likely Los Angeles or San Francisco, unless you're using AirMail) to confirm any extra taxes.

Any extra taxes or duty on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In which case, you will need to go pick it up and pay any applicable fees in person.

Package from Banggood

Special features

Besides warehouses outside of China and Hong Kong, which are definitely a real highlight, you get another feature on Banggood: After opening an account on Banggood you can automatically keep track of your orders with a value of $25+ throughout the delivery process. The back end for registered users is very well designed like you're used to from big American e-commerce websites (e.g. amazon or ebay). Here you can get an overview of your previous orders ("My orders"), your "preorders" or your "Wishlist".

Banggood Orders Backend

A clear overview of orders - still a rare sight in Chinese online-shops

You can even create an account via Twitter or Facebook - but we had some bad experiences with this. Several weeks after our application, we got a bunch of spam up on our Twitter feed.

Banggood Points

Another special feature are the Banggood Points, which you gain after every new order. You can see the collected points under the section "My Points".

Banggood Points

"My Points" is supposed to keep customers loyal to Banggood - but the savings are minimal

If you collected enough points, you can generate your own coupons in several "points zones". If you collected 150 points, you can receive a $1-discount coupon. If you order frequently in China, you will notice that regular coupons, especially our exclusive coupons, offer a better bargain than these coupons. Meaning that collecting these points isn't really worth it.

The video section of the site is highly recommended. It has, at least partially, better content than some video streaming sites. You can get an honest opinion from other customers on items you’re interested in. Try watching the videos, because we suspect that some written reviews can’t be trusted or weren’t written with the same care that the videos were created with.

Conclusion

Banggood is a well-established Chinese online shop. It features a vast array of products and warehouses in Europe and North America. Furthermore, it is continuously improving its customer support and web presence. Customers can save a lot of money with Banggood’s frequent coupons and promotions, and, in some cases, can save a HUGE amount of shipping time compared to other Chinese online-shops.

Alternatives

 Alternative 1:  Dealextreme
Dealextreme
free shipping Dealextreme has an amazing product selection
 Alternative 2:  fasttech
FastTech
 
free shipping will also surprise you with its range of electronic products

4 Banggood Coupons

Aside from current coupons that you can find on our page, there are exclusive coupons that will be placed automatically into your Banggood account. Another way to get extra coupons is to sign up to Banggood’s newsletter. Most coupons will have conditions such as a minimum order value. Before confirming your order, you should consider which coupon or promo code would mean the biggest savings for you.

top

6% OFF on Regular Prices at Banggood

Save some money with our coupon: Get a 7% discount on all regular price products at Banggood with our panda coupon code. 

12/31/2017

pandacheck

15% discount on clearance items

This coupon was sent to us by a user. Thanks! It's valid for items in the "clearance" section.

Valid for a limited time

36bgc8

5% OFF for new Banggood website

Banggood has a new (Beta-)website and makes testing it worth your while - as this coupon offers you a 5% discount for this website

When we tested it, it worked for all products. But we still prefer the coupon pandagood with 6% discount.

 

Valid for a limited time

newbg

Banggood: 8% OFF items in US warehouse

Use this coupon code to receive an 8% discount on everything in the US warehouse of Banggood.

Valid for a limited time

newus

For smaller sums or coupons connected to certain items, it is usually more helpful to use a coupon with a set $-discount and for bigger orders (see the example below) it makes usually more sense to use a voucher with a percentage discount.

Using a Banggood voucher code

We've established a great relationship with Banggood, which is why we offer an exclusive 7% Banggood discount coupon code. The code: pandacheck. We're constantly checking the coupons, so you can find all the best Banggood specials right here. But if we really missed a coupon, then we would love it to get a message from you!

1,446 Reviews

Order by
08/15/2017

Arno

Great shop for all things quad-copter related. Communication is very fast. Transporter did not deliver one package and banggood support replied to my questions in less than a few hours (consider the time zone difference between me and them that's marvelous) They resend the package without any additional cost for me. I'm very satisfied :)
08/15/2017

Argos Cue

I have bought a lot of products from Banggood (mostly drones) and I am really satisfied with my experience. I had only two issues with shipping, in one case the charger had the wrong conector and another time a drone was not arriving after 4 weeks. In both cases they were very helpful and send me new units, for the drone I actually got two since a while latter the other one arrived as well. As far as value for money they are the best I have been able to find
08/12/2017

rasquaqua

The service is wonderful i really mean AMAZING!
Support is great, they helped me a lot, changed everything I needed to, and didnt charge me extra! I recommend this store for everyone.
Package came quickly without any troubles/extra payments.
I wish other stores has such a good quality of service... Coco is a great person and will always help you!

Will come back for sure! Worth every penny!
08/04/2017

Lon

Great service, very pleasant to work with.
07/30/2017

Lucas

Really great customer service with decent prices and shipping. They quickly and efficiently helped correct a shipping error on my part, ensuring my stuff made it to me.
07/25/2017

MARCO ANTONIO DE OLIVEIRA

Very good on line shopping!
07/23/2017

Ioannis

Excellent service. Thanks a lot for your communication und rapid delivery!
07/20/2017

Alex

Very good value for money, efficient and reactive customer support.
07/17/2017

A.Rumberg

Great site, lots of quality products, fast shipping.
07/13/2017

Sergey A

Hello!
Good store! I make many orders. There was a case when I did not receive my order. But the seller quickly and easily returned the funds. I recommend this store to everyone!
07/11/2017

Miloslav

I made already many orders and most of them were executed in absolutely satisfactory way. Goods usually reach me in good condition in 12 to 20 days. One tracked shipment was by mistake of my domestic post office returned back without any notice to me. Having observed rather long time of shipping I asked Banggood Customer Service for help and they were excellent! Willow responded quickly, verified my address and arranged goods to be resent to me. Finally I obtained my package in order.
07/11/2017

defenderofavril

Really good communication with their support service. Quick and polite response.
07/10/2017

Rick

my first order of batteries got lost but customer service took care of the issue and sent me out new batteries Coco is awesome
07/10/2017

ganuo

I often shop at this site and I am always satisfed. Every problem was solved qiuckly and getting a refund has never been an issue.
07/09/2017

Patrick W

Shopping at Banggood is easy and so far I have not been disappointed. Recently a shipment got lost and Banggood immediately resent the order, to my full satisfaction.
07/09/2017

Tabi

Ordering procedure & Payment is simple, good price, customer service is very responsive and helpful, recommended!
07/08/2017

Antonin

Great Banggood service:
Due to the error of my national post, my shipment was returned. I asked Banggood for help. Again, they sent the shipment at no additional charge. The help was very quick and professional.
07/07/2017

Pedro

I'm buying from this store for about 5 years. So far everything went perfectly. Everytime I had a problem with the order, they solved it very quickly.
All the branded products announced are genuine and don't have fake specs.
Their catalog is very extensive and the prices are competitive.

I recommend this store to every friend of mine!

The only bad thing about it is the lack of priority line for all products. A lot of them have it, but not all.
07/07/2017

telecaster

My local postoffice messed up completely and my order was returned to China.
I emailed bangood about the missing parcel and Juna at customer service fixed everything,
sent me another parcel which I got today.
Very good service indeed!
07/07/2017

Ivan

Ordered smartphone which never arrived thanks to our local post company. Never before I had such experience, that was my fifth order from Banggood, everything received with no problems. I sent an e mail to customer service, received a quick reply (thank you Juna) and after few days received refund. Very satisfied with customer service, response time, quality of already purchased goods and delivery time (approx. 12-15 days).
07/06/2017

Fernando

Very happy with the customer service of banggood, and in the person of Muki.
I solved the problem very quickly and well. I will continue to buy with them, without any doubt.
Thank you
07/06/2017

Admkng

Very good service.
07/06/2017

Harry

About 95-98% of packages arrive fast (1-2 wks) and without issues, quality is what you pay for or better.
If there are issues there's usually a language barrier, but issues are always resolved, it might just take a few days longer.
I like the site.
07/06/2017

Grażyna

Very good communication, my parcel was lost by polish post and thay send my everything again! Service very helpful, I truly recommend!
07/06/2017

Kristian taylor

Awesome to deal with had an issue with my drone, they sent new parts no hassle at all! 100%recommend
07/06/2017

Wally Baker

I have been exceptionally Impressed with service and value to date. I have been cautious as in what I have bought with regards to quality so far ( Approx. 50 items ) but no disappointments yet, knock on wood :O) . Packaging needs some more work but so far I am very happy and will continue to shop there until they do something to change my mind.
07/05/2017

Nisalal

I'm impressed dealing with this shop.they have soo much better helpful communication and friendly assisting.they have better quality products.I was ordered WLToys V911 bnf heli. It's arrived with in 3 weeks and unfortunately had little issue on my extra battery.when inform them, they send another one with in week. I LOVE THIS SHOP.
07/05/2017

Seismo Malm

BangGood is mostly of times very good for a Chinese supplier and usually my first choice.

Good points:
+possibility for registered mail (I need the tracking number to identify what is in the customs)
+good communications
+good selection

Bad points:
-reviews are useless
-not always the cheapest
07/04/2017

Bernard

I have had nothing but good experiences with Banggood. Most of the products are good and well priced, the customer service does a great job at keeping me satisfied. For example: I ordered something, the day after i ordered it i saw that the price dropped. I contacted them about it and i got the difference refunded without any problems. So i am a happy customer.
07/04/2017

Nerio

DO NOT TRUST THEM!

I have been shopping for quite a long time on banggood and for years they have been the most trustable Chinese webshop (which does not mean a lot, but they were the only one who refunded me without escalating the issue to PayPal).

However, recently I purchased a cheap (4$) USB audio adapter (a.k.a DAC) from them and I wrote a mostly negative, but objective and unbiased review about the item because it sounded awful. To my surprise Banggood just did not publish the review and we got into a lengthy email conversation about the terms and conditions Banggood set to publish my review until I realised that they will not publish it whatever I do. So I lost my trust in Banggood's reviews, in Banggood general and stopped shopping there. They are the same kind of fraudsters like the ones on eBay and Aliexpress, but the latter ones are cheaper at least.
07/04/2017

Igor

Wide assortment of different goods, many electronic components that are missed in other shops.
The prices are not too high and sometimes can be even lower than at the competitors.
But the most important is the reliability and customer support. In rare cases I needed to contact it, I received the best resolution I could think of.
07/03/2017

Petr Kutálek

Perfect communication and goods. The order is handled very quickly, the goods way through the whole world is just slow and CZECH republic sometimes does not come goods.
The problem is definitely CZECH post.
Thank you, Petr
07/03/2017

dondougs

Friendly and helpful customer service throughout the process.
07/03/2017

deviruchi

i bought couple of things over in bang good. though the shipping takes really really long. usually its almost 25 days! but one thing good is most of the shipping is free to my country and prices of the items are quite competitive. recently purchased a speed controller which went into smoke. their Customer Service in live chat insist me to send them a video of the incident. In short. I Have to let it go on smoke AGAIN but this time to video it down which is seems ridiculous in my point of view. what if my whole helicopter got burnt to crisp. BG wont bare the responsibilities. so I went on and email the Customer service. They are kind and prompt in reply. To ask me take photos of the defective items and they sent me a new working one with a faster courier! Cheers though the item may not be expensive but money is still money.
07/03/2017

Chulio

I'm long time customer currently on VIP4 level so I'm using shop quite regularly. My recent focus is on RC toys and FPV drones. I would recommend to use this shoop as they are in close touch with recent technologies for reasonable price and shipping free. Even I did not get my package few times I want to highlight Banggood customer service as I always negotiate how to solve situation in best way. Thanks Banggood and keep up!
07/03/2017

Maurice

I am a customer sinds 2015 and very satisfied with this shop. The service is very good and even the aftersales service is excellent! Last time i have bought a knife sharpener which i was not very content so after contact with the customer service, i have a money refund.**Top** This is one of my favourite online China shop. A few days ago i ordered a Cube iWork10 Ultimate 64GB Intel Atom x5 Z8350 Tablet and i can't wait to receive this item.
Thanks @Banggood
07/03/2017

SYLVY75

I'm a longtime customer of Banggood and I've always been satisfied with their service, pricing and customer care. I have also received an immediate refund on a wrong item, so I must say I'm really happy to shop here. Their site is also very informative and user friendly, and I've never had a problem with it. Well done, Banggood!
07/03/2017

Stéphane

I buy from Banggood since 2015, and I should say that the service is really good.
Recently, a parcel was lost during the shipping, and they resent it to me... for free !
07/03/2017

Alon Ben Ami

I'm a longtime customer of this store,
The service with them is excellent!
The prices and the selection are excellent, everything you can buy online in China can be found there.
I recommend!
07/03/2017

James

Great shop. If anything goes wrong with an order, they are there to help right away.
07/03/2017

Hadas

Banggood has the best customer service of all the other Chinese sites I've been shopping on.
Always solved any problem I had with products, to my satisfaction.
07/03/2017

Tam

I've had several dealings with banggood and their customer service. I could say that im a very satisfied customer. Evidently, with the products, i understand that cheaper products do come with compromises, but so far i had only very few incidents where the delivered products are not working properly. Delivery time is for the most part within the expected allotted time. Customer service may not be as immediate as i would like it, but they do respond to complaints and though they can try your patience sometimes, they are simply following their policies. So by far im sticking to their services, and hope they keep improving still.
07/03/2017

Thomas P

Banggood are incredible on the rare occasion there a problem their support team are more than happy to assist with the problem straight away ive spent thousands on banggood and won't shop anywhere else now.
07/03/2017

Bob

Everything you need at the BG site, every problem solved immediately, only good experiences so far!
07/02/2017

Eduard

More than 140 orders and counting! It should say something about Banggood's service, pricing, goods quality. Delivery time is a bit not predictable. But considering other features (again - service, pricing, goods quality, communication, clear descriptions) one could live with it easily.
07/01/2017

Paul Sales

I have been with Banggood for a while and had a few things from them with no problem at all, being in the UK you have to wait a little time for the goods to come but I knew that when I joined so happy there too. Will keep shopping with Banggood very happy :-)
07/01/2017

Danijel R.

Great site, every problem solved immediately, no bad experiences !!!

RECOMMENDED !!
07/01/2017

ravi

The site provide some great stuff on really great price. I had ordered a lightening connector cable from the site but unfortunately it got lost somewhere in the mail. Upon contacting gear best, the customer customer service representative 'Metal' was very prompt on addressing the issue. I must say that I was very impressed by the quick and timely response. Even though it was a very small amount but it shows that they care about customer no matter how big or small the order was. Great work keep it up!
07/01/2017

Bogusz

My favourite CN/HK online shop. I've ordered there a lot o stuff and didn't have any problems. Products are shipped out really quickly, delivery depends on the courier, but Banggood's predictions are pretty accurate.
Product range is really wide, from clothes, through electronics, to handtools. I have bought there some smartphones, drone parts and electronics parts. All the descriptions were true, there was no incompatibility with the decription. What's more, review system is pretty cool, customers write a lot of opinions and post huge amount of real product pictures.
Customer service is also on a high level. All my requests were responsed within ~12h, people who work there are really nice and helpful.
07/01/2017

Oli

Hello

I ordered a Elephone P8 Mini, but I cancelled the order as smartphone was out of stock and the date of restock was not confirmed.
Anyway when I asked for a refund, the same was done directly without any problem.
Thank you Crystal for your support and confirmation about the refund.

Would certainly order again @ Banggood.

Best regards
Oli
07/01/2017

Abdul Aleem

It doesn't always work for me personally, couple of times the package has gotten lost in the mail.

But the customer service team is very helpful and has in every case I've had so far helped out and cleared the problem!

Am happy to buy more stuff from them.
07/01/2017

HollowMan

Несколько раз делал заказы. Мне всё нравится, когда возникали какие-то накладки, решал через тех. поддержку.
07/01/2017

lance thomas

Hi have used Banggood several times now for miscellaneous electrical/mechanical goods, I was dubious about quality at first as Çhina"has a reputation for cheap badly copied goods! However the actual goods received all well within the standard shipping tariff delivery schedule with one exception were all good quality and after testing well designed and working well. The one exception to this was a non delivery on an item, however after notifying Banggood and getting assistance from very helpful staff my package was found to have been returned to sender for some reason, it is now being resent. I do not consider this a negative on Banggoods side as theses sort of things do happen regularly, and the staff I dealt with were cureous and helpful. I am continuing to order from Banggood and will be doing so as long as the service, price and quality remain the same, for a small budget hobbyist in a country where parts are difficult or impossible to source Banggood is excellent,
07/01/2017

Zuipa

Great prices and excellent customer service.
07/01/2017

Alex Espinoza

Hi! I have ordered several products from Banggood and have received all of them. Navigation is easy and the products are affordable.
07/01/2017

Bella

Shipping is a bit difficult but the products are amazing. Great prices and quality. Customer service is also very good ????
07/01/2017

George Tsikouras

I am more than satisfied with banggood. I have been shopping from there more than 2 years and everything is excellent. Good packages amazing prices and very friendly staff.Totally recomment it to anyone who want to go shopping.
06/30/2017

Cormier Mathieu

Banggood have goods servives. I recommend Banggood.
06/30/2017

Genevieve

Des gens très compréhensif et courtois
06/30/2017

Amit kumar

Awesome service!! Keep shopping ...
06/30/2017

HVB

I have purchased from Banggood 439 times the last couple of years of a total of probably 800 different products. I have had only 1single product where I was really disappointed. 98% of the products are really great or at least OK. Very seldom the product is of poor quality. You can't complain that a really cheap product is not in premium quality. But you can complain if the product is not similar to what is advertised. The description is mostly very good and honest. The reviews by other customers complement the description. Compared to other similar internet shops the products are on average much better and better described. I have switched from Ebay and DX to approx 95% Banggood today. The reason is the much better descriptions and the better care taken in selecting the products. They simply do not have as many junk-products as other sites. There are still some though.

Once in a while the packages are damaged during shipping. Banggood are on average much better in packing than other similar shops. I would estimate 2% of the shipments are damaged during shipment from Banggood. I don't report minor damage, and not every time, but when I do make a complaint the customer service is nice and helpful. When I order randomly from Ebay approx 5-10% of the shipments arrive damaged. Banggood is usually better than other sites I have used when it comes to make the package sustain the beating from postal service.

Normally I don't bother to make reviews, but I just realized that I probably have more orders than most people, and therefor might actually have some knowledge that could benefit others. This review cover shipments from Banggood from 2015-2017.

As long as Banggood continue to perform like they do now I will continue to prefer them over others.
06/30/2017

der_kipper

I'm very satisfied with the quality of the products and the service of banggood. Once one of the items I received was slightly damaged. I contacted the banggood service and got quick response. They offered me a refund amounting to the exact price of the item. I'm totally happy!
06/30/2017

ivan

great service.... thanks banggood
06/30/2017

Marco Daniel da Costa Ribeiro

Great Product, and amaizing costumer service. Excellet store
06/30/2017

Marcos Marcou

I ordered many times from Banggood, i do believe that is a very good shop to buy from. Products are shipped very fast and the quality of them is good to excellent. Prices are usually the best in the market or among the best. Packaging is always enough secure to protect the order items, better than some other sides i am shopping from. Communication is always excellent and fast, Banggood people are always ready to help. I hope they will continue to be professionals. The only problem with Banggood is that they use China post as its postal service. Using China post i a lucky draw game. You can have your order delivered in less than 20 days (very rarely) but usually takes more than a month to receive your item. The longest record from my experience in a non peak traffic period is 50 days. I really love Banggood, give it a try.
06/30/2017

the skonk

received a couple of whoop frames that had been damaged in transit.. dudes at Banggood shipped me a new set straight away
top stuff
06/30/2017

Harry

Amazing customer service. I ordered several things from them without any issues but one item. Shortly after I contacted them about it the issue was resolved and a refund was in the process.
06/30/2017

SpeedAirManu

Je suis ravi d'acheter par bangood. Les produits sont d'un bon rapport qualité-prix. Si je ne reçois pas le produit, je suis remboursé très rapidement . Ils répondent aussi aux réclamations. Le seul hic, mail là, on ne peut rien faire, c'est que la Chine c'est loin!????
06/30/2017

Jack Klaber

I have been using Banggood for many purchases during the last year and always with full satisfaction.
Delivery times are sometimes pretty long, but I am convinced this is mostly a local postal issue and Banggood should not be held responsible for these holdups.
Have encountered quality issues on several items, but their service departments always resolved the issues perfectly.
Once I bought a rather expensive iPad keyboard and case which had a problem with one key not functioning as required. I expected to get a discount but was positively surprised to be refunded the total amount!
Several customer support agents have dealt with my problems to my full satisfaction:
Juna, Yina, Phoebe and Jannie.
06/30/2017

boontjie

I have ordered many things from Banggood and have always been satisfied.
06/29/2017

guanaco

I've made serveral small orders (less then 30$)from Banggood, delivery time around 6 weeks and products were OK.
With my only bigger order, around 200$ it had problems with the delivery, first order never arrived, it got then resend which also never arrived, then i got a full refund over pay pal.
I have to say most the items I've bought were very good and worked well, as intended.
Also that the custommer Service is very good and answers fast and gives you solutions, the time i never recived my order I got the best and fastest solutions from custommer service with no issues.
I recommend Banggood to all my frriends!
06/29/2017

Fellipe

A long time buyer. They have huge selection of products and excellent customer support. I like the fact that they stock various little technical parts and accessories that are very hard to find anywhere else. If there is a problem with your order or delivery, they will do their best to solve it quickly.
All in all, Banggood is a well established and reliable shop. Recommended.
06/29/2017

Daniel Rodriguez

Muy buen sitio de compras. Realizo compras periódicas y siempre llega lo que pido. Cuando he tenido problemas siempre me han brindado una solución.
06/29/2017

Na-ke

Good service and good customer support.
06/29/2017

donvservice

Often I buy at this store. Always a quality product. Fast shipping. If the goods are lost, they are sent again. Confidence in the seller is 100%. I recommend!
06/29/2017

Robert Ashe

I have ordered a few times from Banggood with great experience. My last order did not reach me. I contacted them and they were so gracious as to send me a new order right away. They are a great Company, and I plan on continually purchasing from them.
06/29/2017

Bruce Korty

My experience with Banggood and their customer service has been great. I have made close to 200 orders with them and the very few times that I have had problems with defective or damaged merchandise they handled the problem to my complete satisfaction. I always check their site first to see if they have the item that I want before I order anywhere else. Their prices are almost always lower than anywhere else and the knowledge that they care about their customers lets me order without worries.
06/29/2017

tropikana

When you buy from the cheapest online market and choose even the free shipment you cannot expect the best product in the world. For every people who are upset that they don't receive the package or receive the defective products, please have patience: Banggood had the best customer service. I have the undelivered products too, but after I signalized this on the website, they send me again without any additional cost for me. Indeed, the delivery time was doubled, but I buy from China for the price. When I'm in hurry I buy from local store. I prefer to buy every time from Banggood because they have the fastest free delivery, proficient customer service and very good prices. Some times I feel that they have not enough products but I have the trust that quality of existent items in stores is the best quality for the money. If you want to be not disappointed, read carefully all reviews from chosen product, read the description and check the pictures of item. Compare with other similar products from Banggood and choose wisely. Don't expect the Moon for $1.99 and you will be happy with the acquisition. Like me :) I bought toys for my baby, tools and electronics. With the prices from $1.66 to $12.99. Without any disappointment. I recommend every time the Banggood to all my friends and they are happy with purchases too.
06/29/2017

Carlos Vela

I love Banggood, there I bought all the pieces for the drones. It is the best page to buy drons, cheap and quality
06/29/2017

Rodrigo

Excellent customer service and the best prices.
06/29/2017

HakkaPet

Item was little late and damaged, but Banggood refund whole sum, so i am very satisfied. Actually they asked am i want new item or refund. So this is also very good customer service :)
06/29/2017

Ruud

Buying several products at Banggood, most of the time the products are cheap and have reasonable quality, sometimes it happens a product is not what you aspected, for that moment there is good communication and problems most of the time are solved by Banggood.
06/29/2017

Werner

Habe schon viel bei Bangood bestellt. Die Pakete treffen immer verhältnismässig schnell ein.
Schneller als bei anderen China-Shops. Es kam schon 2 mal vor dass ein
Paket am Postweg verloren ging. Jedesmal wurde mir schnell und unbürokratisch geholfen.
In diesem Fall:
Thanks to Athena
06/29/2017

Foffy

Banggood great store, best support.
I have ordered many times from Banggood and was always satisfied and prices are good, my last order didn't arrive, but the seller sent me a refund and was very helpfull, thank Sally of Banggood Service.
06/29/2017

Gerald

Bin sehr zufrieden mit diesem Anbieter. Ein einziges Mal gab es ein kleines Problem mit einem Artikel, da wurde mit aber durch den costumer service sehr schnell und zu meiner vollsten Zufriedenheit geholfen.
06/29/2017

Johnsonzt205

I often buy electronic in this store. Every time when I had any problem, I contacted Customer Support. Within 24 hours I received the answer: money back offer or re-shipping item. I recomend this enterprise!
06/29/2017

Deiv Portnoj

Have ordered many times small and bigger things and has always got everything as ordered and good service when had questions
06/28/2017

Beatrice

Good prices. Shipping fast, delivery not entirely under their control that's understandable, but fast - some orders in less than 2wk in france.
Overall i'm happy also because customer support is working good and they are helpful. Bangood should keep people who can speak at least english and have some technical knowledge (Thx Ivy).
Pretty good by now.
Thanks and more orders to come.

Cheers.
06/28/2017

Hanneke Pienaar-Steenekamp

Excellent Service!
06/28/2017

Hil Torres

I like that they always answer your emails. The product that they sell is good. But i really really appreciate that they will do what they promised that if you ask for refund incase you didn't get your order they will immediately respond and readilybto refund uour money. Thanks because i can feelbyour concerns with your costumers.
06/28/2017

Jaybird

Upon receipt of my order which was damaged beyond repair in transportation, I contacted Customer Support. Within 24 hours we had agreed to a resolution. 48 hours later, I had received a full credit in my PayPal Account. I'm very impressed with Banggood's responsiveness and no-nonsense claims policy. Thank you very much
06/28/2017

Oskar

Very good page, nice prices fast shipping! Good communication!
06/28/2017

Chris.M.

very very good! very prompt reply of any requests and very kind all of them!
06/28/2017

tonipop

I ordered a dress as a gift for my wife (https://www.banggood.com/Gracila-Women-Lace-Patchwork-Irregular-Pure-Color-Vintage-Dresses-p-1140127.html?rmmds=myorder).
I received it in 30 days, unfortunately with some quality issues.
I wrote to cservice@banggood.com for replacement or refund.
They said they will refund and they did it in less than 3 days.
Excellent job. Excellent communication. Excellent customer service.
Well done, BANGGOOD! :)
06/28/2017

Keith Williamson

My overall experience from ordering goods and the speed and efficiency taken care with prompt assistance from the customer services if any of the products arrive damaged or missing an item is exactly what I would expect from a Chinese company as they work with due care and attention to every aspect etc...
06/28/2017

gianmarco

Banggood is a top site with low price and very nice stuff.
I always buy here.
06/28/2017

nuetral

I've shopped at banggood for better part of a 2 years. Pending a few hundred bucks from rc parts to novelty items and they almost always have what I need accordingly. Great prices to you pay a little bit more but still good and free shipping usually and can opt for faster shipping which is great. Recently I had a few orders not arrive sadly but banggood worked with me amazingly and I got a refund which is great! First time it's ever happened with me and banggood which is amazing considering some other places I've used. Thanks again banggood for the great service and even better customer service.
06/28/2017

menbung

I am Korean.
I bought it for two or three years ago.
Banggood is a trusted site.
Shipping is very cheap and will be shipped securely.
Customer service is excellent.

It is highly recommended.
06/27/2017

Canadian Dude

I live Eastern Canada and have ordered 100s of items from Banggood over the last 3+ years (mostly SCM, tools, and electronic components).

The items are always packed well (I have never received damaged goods) and orders usually take between 2 ½ to 4 weeks by regular mail.

I have always been satisfied with the value of my purchases as well as the great professional support I continue to receive from Banggood; they have promptly refunded my money when I accidentally chose duplicates of an item or chose the wrong shipping method. Of the hundreds of items I have purchased, only once did I receive a package with a missing item. Banggood -- Thea, promptly shipped me the missing item.

Lastly, in the spring, I placed an order that was lost in transit – the first package to get lost in the 12,000+ km. journey. As expected, Banggood promptly shipped replacement items. Thank you for your great support Athena!

These examples of great customer service are reasons why I continue to recommend Banggood to my colleges.
06/27/2017

Tom Agayoff

Ordered some Led lights that arrived damaged. Notified the company and they sent a replacement shipment that arrived today. Very good service and value.
Thanks Banggood.
06/27/2017

sven

just missed one star, because i didn't got a delivery but they immediatly refunded my money,
06/27/2017

Konstantinos

I've been shopping from Banggood for about 5 years mainly electronics, gadgets and tools. Prices generally are very good and competitive, shipping costs are minimal or even zero, delivery time is 15-25 days (this is not a problem for me).
But it’s strong point is Customer Service. Whenever a problem with an item (D.O.A. or defective) occurred, a new shipment or refund was immediately arranged. The last time, I had a problem with the postal services and because it was an expensive purchase I was really worried. Silva, however, responded immediately to my message and within 3 days I had the item. Thank you again Silva. For me only Banggood.
06/27/2017

Caron jean-luc

I received this day on my bank account 6.09€ further to a dispute dating week. Purple and Banggood are very serious.
I' recommand this site.
06/27/2017

Kunal Singh

A++++ Service, excellent communication with customers. Anna from Banggood team always contact me in case of any problem solve it immediately. I highly appreciate the team effort of Banggood..
06/27/2017

JF

Quick and efficient Customer service (answers mail within a day). All the products which arrived damaged were quickly refund.
06/27/2017

SHAOQIANG WU

Their customer service is pretty good, I have asked them re-send missing packages in the past, they did. Recently, I have a order came in with missing part from one of the item, appealingly a mistake of manufacture, they recognize it and gave me store credit for it, without asking me proof this and that back and forth.
If they really want to improve the shipping(after all, that's the biggest problem of the whole business) , they should try to avoid bad carrier like Singapore post.
06/27/2017

Petrie Du Preez

I came across the Banggood site and realize that their prices are dirt cheap and I start ordering all my RC stuff from them. I also showed my wife and she also starts to order all kind of things from them. I always received my orders except one and Banggood refunded me with a smile. I have recommended this site to everyone and will continue doing so.
06/27/2017

Tracy7777777

Bang-good is the one stop web site for quadcopter parts.
Their service is fantastic, and payment could not be simpler.
I have made several orders with them, and have several more in my wish list ready to go.
I have had to deal with their customer service once, and the response was amazing, my problem was sorted out with a couple of really pleasant e-mails, and took no time at all.
I would recommend this site to anyone, who needs quadcopter parts, as they have it all.
It may take a week or two for good to get to you but the saving you make is worth it.
I live in the UK and if the orders are under £15, you don not pay importation taxes.
No import tax, good savings, excellent service and all the parts I need, what in the world could be dab about that.
06/27/2017

Dulitha Rajapaksha

A good website for online purchasing. Items I have ordered came within two weeks. Trusted service. Recommended for anyone who wish to buy products online.
06/27/2017

Anna

Banggood is the best! The site is great, you can always see other people's reviews of a product and there's also a nice FAQ section for every product. The payment is really easy and delivery is fast. The biggest plus is Banggood's customer service. They respond really quick and are very polite and kind. They gave me a refund a DAY after I sent them an email. I've never seen such awesome customer service. I highly recommend Banggood to everyone!
06/27/2017

Wayne

Always receive brilliant service from banggood, Shipping times are a little long but this is more likely my local postal service. It would be nice to see the expedited shipping option available on more products though.
06/27/2017

Michael

Ich bestelle seit längerer Zeit regelmäßig bei Banggood Waren.
Die Zusendung nach Deutschland war immer im angegebenen Rahmen.
In bisher einem einzigen Fall kam die Ware nicht an. Innerhalb 24 Stunden hatte ich sehr netten Kontakt mit der Kundenbetreuung von Banggood. Mir wurde sofort eine Rückerstattung oder erneute Versendung angeboten.

Bezahlung über PayPal immer problemlos.

Einziger Kritikpunkt wäre, dass das Stützpunktlager in England mehr Waren lagert, damit der Versand nach Europa schneller funktioniert.
06/27/2017

GiangDinh

The products came well packaged and in good condition. The customer service support positively although different timezones.
06/27/2017

Aaron

Banggood never fail to impress. Recently had a case where my parcel got lost in the mail and Athena from customer service handled my refund like a champion. My go to site for most of my rc needs and everything in between! Highly recommended
06/27/2017

Thanos

Very satisfied with banggood services. The site offers all kinds of products at really good prices, plus the customer service was very helpful with my request to refund a defective item. Shipping takes too long though at least in my country but I can live with it.
06/26/2017

Eli

Banggood has offered me the best online shopping experience thus far. The quality of the merch is as good as expected, and the prices are lower than in similar sites. The customer service is top notch and very helpful and fast to respond.
06/26/2017

Hans

Very good and quick response on my email from the service departement! Problem solved!

Good job, Bang Good.
06/26/2017

ghost

ho avuto un problema con un prodotto e mi hanno restituito subito i soldi. Tutto ok !
06/26/2017

Evgeniy

Best store!
06/26/2017

hagit

good service!
06/26/2017

Jordi Van Der Elst

Product didn't came. They wanne resend it but it was out of stock and i got my money back. perfect service!
06/26/2017

Alda

Pacco consegnato in perfetto stato. Comunicazione eccellente, prezzo competitivo,qualità del prodotto ottima,(giacca invernale)corrispondeva alla fotografia.
06/26/2017

Elite

I bought two items, one of them perfect, the other piece came damaged and after communicating with Banggod I was attended to quickly and proceeded to give me back the money.

PERFECT purchase and service
06/26/2017

Yuri

Best customer service.
Quick response in case package lost.
06/26/2017

Giuseppe

Ottimo servizio, anche se con la merce si sono avuti problemi doganali e pertanto non è stato possibile valutarla, la comunicazione ed il supporto è stato eccezionale e il rimborso rapidissimo. Non è la prima volta che faccio acquisti da loro e la soddisfazione è stata sempre massima. Continuate così.
06/26/2017

Romulo Silva Evangelista

Adoro comprar na banggood, o serviço e o atendimento ao cliente é sempre o melhor. Só tenho a agradecer a essa loja.
06/26/2017

David Lewis

Great customer service from Dasiy! Excellent price for the item I purchased. Delivery wasn't as long as other Chinese companies. Very pleased with the results!
06/26/2017

Holger

Best site - best customer service ( may i mention a name : Athena ) easy payment - fast delivery - good products !
very happy customer from Down Under

Ps. had a small issue once - faulty ip cam - ...within a week - I HAD A NEW CAM - NO question ask !
..how good is that !!

cheers Holger
06/25/2017

Kees1958

I have did purchase many items on banggood.com. Items are generally delivered timely and product quality is as described on their shop pages. Recently, one of the items delivered had quality issues which were only discovered 2 months after delivery. Sending pictures and a video were sufficient for banggood to send me a replacement item. I call this good service !
06/25/2017

Bertrand

I made a lot of order with banggood and no problem so far. Just the last order never arrived.
But my complain was treated very rapidly and my money refund.
So I am very satisfied with this webshop: very competitive price, large choice.
Maybe the shipment delay is a bit long for Europe, but it is free of charge.
The only problem is because the success of this web shop make the items out of stock quite often.
06/25/2017

Terry

I have dealt with Banggood for numerous orders and found the service up to scratch.Only had one order go missing but a refund was arranged very quickly with no fuss .
06/24/2017

Viktor

Great online bargain store, as well as relatively quick shipping to Croatia! Recommended!
06/24/2017

Victor

Ordered a video transmitter for FPV drone. I found the antenna was bent upon arrival. Customer service responded right away and offered a replacement or refund.
06/24/2017

Lefteris

Very good service, response to requests and prices. I had a problem with an item I never received and they returned my money in a few hours. Excellent! I highly recommend it, a reliable store. Thanks Babggood!
06/24/2017

Bouke

I've discovered this website while searching for a new tablet/laptop and purchased the Cube i7 Book there, no regrets since then! Only had to contact customer service once because a product arrived broken and they refunded it within a week! I would recommend this website to anyone!
06/24/2017

Jean-Marc R

Very good service, assistence and prices. I had a trouble with item returned by my local post and they refund me in few time. Excellent !
Thanks Babggood !
06/24/2017

Sergey

I've been using Banggood for a year now and I always had pleasant expirience with them. Two times there were problems with my orders (one time package was lost in transit, other time was damaged) their cuatomer support answered me pretty quickly and resolved my problems. On of the best of my experiences with chinese shops, highly recommend!
06/24/2017

ChristiAn E.

Im very happy with bamgood service. Fast delivery, cheap shipping. I had a problem with customs and they refund me the money. Five stars service.
06/24/2017

George Chorafas

Im an old costumer of Banggood .I have more than 100 orders over the years .I think its the most safe and fast method for us Europeans to buy over the internet .Yes im happy with banggood its fast its cheap and never disappointed , never lost money for no delivery or D.O.A. Best shop over net .Give it a try and dont forget the amassing coupons !
06/24/2017

strasharo

I have already ordered multiple items from the website (mostly electronics) and so far I didn't have any issues. Everything was as described. shipment was fast and the support department is responding to my questions on time. A big plus for the website is the rewards program, where you gain points for your purchases, which you can later use to reduce the price when purchasing again items from them. Would definitely recommend the site to my friends (a bunch of them already use it).
06/24/2017

Ruth Moore

I like Banggood because the products are good and easy to use. I had a problem and they fixed it right away. Contact was swift and to the point. Athena was very helpful. I am very pleased with my shopping here for 2 years now.
Thank you Banggood.
06/24/2017

emgyee

good selection of product AND 5* customer care!
06/23/2017

Ray

nice shop and good support
06/23/2017

yogi

Very good shoop, Excellent customer service. Thank you.
06/23/2017

Youssef Belyamani

They have very good customer service very understandable it responds fast (depending on your country seen the time difference) It's really excellent as a service! I really appreciate!
06/23/2017

Iris

I received my package at first not but than I wrote them that I haven't revived it and some days later it arrived so EXCELLENT CUTSOMER SERVICE!!! Ps: I'm drone Austria if someone cares
06/23/2017

cahotts

the best thing about banggod it's it fast response and costumer care, theirs always, whenever you need, have an answer to any question you migth have.
06/23/2017

Thiago Reis

Bom atendimento! Agilidade e educação dos atendentes.
06/23/2017

James

Banggood, Best of the Chinese shops. Website easy to navigate. Have always had good service and products.
The packages arrive in a timely fashion and always very well protected, sometimes overly so!

My #1 source for all types of goodies. Even if sometimes they are a little more money, it's worth to buy from them because of the excellent service and shipping. -=Recommended 5-star site.
06/23/2017

Grigor

BG is very good place for shopping for me. There is gadgets and tools (for metal and woodworking) on very reasonable prices. Last time I had problems with postal services. Their support center helped in hours. I am thankful for that!
06/23/2017

Denise

Al momento non ho ricevuto i miei oggetti ma ho avuto a che fare con il servizio clienti per quanto riguarda il ritardo e relativo rimborso e la ragazza e stata davvero molto disponibile e veloce nel risolvere i miei quesiti. Grazie Athena per la pazienza!
06/23/2017

David

Banggood is my number place to shop for quadcopter parts. They have a large bank and variety of parts to choose from with great pricing and shipping. Customer service is great with speedy response.
06/23/2017

aerografit

I am buying on this shop few time and i was always 100% satisfied - from stuff or from service. Good time of delivery, good prices and really good service and help for customers.
06/23/2017

Matevz

My package was lost during shippment. Coco arranged new shippment and its on its way. Hope it gets to me this time.
Great support banggood!
06/23/2017

Andrzej Gagala

Fast & helpfull ;-)
My recent order arrived to me not fully according to my requirement but with cservis support problem was solved very soon, even without resending wrong item to China !
Thanks Babggood !
06/23/2017

Emmanuel Vera

Excelent support, fast delivery and low prices.
06/23/2017

Bouhaniche Claude

Hi,
I can confirm one thing for sure is that banggood is a very serious internet marketing company. I have experienced it since I bought about a hundred objects and I can confirm it here, I have experienced ..
In addition their after sales service is very effective ...
I will continue To be a customer ...
06/23/2017

Ravi Puri

I placed an order for 3Pcs Electric Shaver Head Razor Blade Network. However, 1 Pc was damaged. Furthermore, the item was not as good as the original blades. I pointed this out to Banggood and they immediately informed the supplier who promptly got in touch with me and offered full refund against the order. I am very impressed with their service and highly impressed with Cora who handled my case.
06/23/2017

vlad

Good for cheap rc toys and electronics
06/22/2017

igorfid

I have purchased several items from Banggood. My purchases were delivered in a reasonable time. Unfortunately I had an issue with a one broken item arrived, I ask assistance and had a fast answer. Bangood promise to resend the item. Very god and fast experience and good assistance and communication. Thank You…
06/22/2017

Miguel

They have a very human customer service, that always tryes to get a satisfied customer. A big variety of articles. Fantastic site for shopping.
06/22/2017

Artur

The best online store. Answer all your questions, solve all the problems, everything that is connected with the purchase, delivery, I really liked how quickly send, answer questions. I recommend everyone to buy from Banggood store, no one will regret it. Thanks to all team
06/22/2017

stefano zangheri

Very good service, assistence and prices. I had a trouble with wrong item arrived and they refund me in few time. Excellent !
I prefer Bangood to aliexpress because items arrive in shorter time regularly.
06/22/2017

Phantom

bought teclast 98 octa core,very nice tablet.one problem,no adapter for charger.customer service solved this small problem with a $5us refund so I can buy a adapter in Canada ????. I have ordered four times from banggood with no reason to make a Paypal claim. Customer Service is the best, Thanks????.
06/22/2017

xDROZDx

I trust this store and this main thing!
Everything is here. And I'm sure that even the smallest thing will come to me safely. At first I was afraid to spend money on the Internet, but every successful purchase on Banggood added confidence. Сustomer service always answers and helps with any question! Thanks for your work!
06/22/2017

ben hoor

good customer service and good prices.
the problems with delivery it's our post fault....too slow
06/22/2017

Lewnidas

The Best online Shop.
06/22/2017

andrei dan

sper sa am o relatie buna si de incredere cu acest site deoarece sint un mare fan al electronicelor si al gadgeturilor.mult succes in viitor
06/22/2017

Marcin

Banggood is very good internet store with great offer. One of my order were lost by postal office. Without any problems I got refund for it.

So I'm glead how Banggood hase rosolved my case.
06/22/2017

Zanis Musa

I'm from Europe/Latvia and I use Banggood ~2 years. This is my favorite web shop, because they have a lot off r/c stuff for great value, and my hobby is quadcopters and r/c model cars. If I have problems with broken or non-working item they respond in the e-mile in 24hours and always give to me a good solution (resend the item or money back) I'm very satisfacted.
06/22/2017

mercedes

Very good attention in customer service post sale. If you really have reason in your complaint, the attentions very good. I will buy again
06/22/2017

Tarjei Skarstad

I use Banggood because of the big selection of quadcopter and parts. They have the best price and the best customerservice. Sometimes they even have some insanely low prices...
06/22/2017

Mitch

Very good customer service. Every time I had a problem, Banggood came through.
06/22/2017

Thierry

As a maker, Banggood is probably the best online site I know. I shop with 100% confidence, delivery is around 13 days for France, and among almost hundred orders, all arrived home. If it happends a product has a problem, the customer service is incredibly fast to respond and to bring you entire satisfaction. Delivery is free, packaging always safe. If I would have a wish? Yes, if service in my country would be as good as Bangood's one !
06/22/2017

Randy

I can't say enough good things. Banggood has gone above and beyond my expectations. I will continue to use them for almost everything. Their shipping is pretty plain, but I've never had a package arrive damaged. Silva from their Customer Service was kind and incredibly helpful. You can't go wrong with banggood. Plus, they have the best prices and coupons for even lower prices.
06/22/2017

Kndoy

Ordered 22 times on Banggood.com and had to deal twice with them customer service for "never arrived" orders. Once with Betty and second time with Ivy. Each time i asked for a Resend and each time they positively replied to my e-mail within 24h and 2 weeks later i had all my stuff! To me, this is five stars customer service!
06/22/2017

Giancarlo

I bought a Doogee Mix but since the device was not available after two promises, operator refunded me quickly. Super support, thanks.
06/22/2017

Peter_E

I have been ordering many web shops from China but the Banggood is definitely the best. Usually I find the best price here, and If there any issue the customer service is really helping.
06/22/2017

Jurij B.

Was my one of the first orders by banggoods. And did not came, a Postman gave it to someone or I dont know, no ones knows. Banggoods was culant and tryed everything to get my package at the end nothing happened and noone answered the questions, so Banggoods refunded fully my package! That what I call a service! The only -1 Star because of the Shipping and some other Packages were damaged a bit but working. Communications fine and the prices are awsome!
06/22/2017

Steve

I have used Banggood for 2 years now and I am very happy with their service
06/22/2017

Pes

Great shop and service. Thanks.
06/22/2017

Vladimir Lalev

Banggood is my favorite e-shop.
I mainly shop electronics components, Arduino controllers and other DIY things. Еxcellent prices.
Fast and correct. For the few shipments that did not arrive, they returned immediately.
06/22/2017

mr

Banggood is my first stop for online purchases, if you want something, chances are they sell it, and their prices are competitive. Service is great, i have ordered lots of products through them,had my first non delivery recently, staff were extremely helpful, and i will definitely continue shopping with banggood.
06/22/2017

Nhu Tran

Best price, very good service.
06/21/2017

madse

Guter Service, kaufe nun schon länger dort. Bin manchmsl über die unerwartet schnelle Lieferung überrascht. Auch wird sehr schnell und kulant reagiert, wenn mal was auf dem Potweg Postweg verloren geht. Ist nun 2 mal bei über 20Bestellungen leider passiert. Werde weiter dort bestellen
06/21/2017

M.J.J. Keijsper

Good service & communication
06/21/2017

Constantinesch

I order a lot from this store. Goods of high quality. The service is fast and courteous! I like this shop more than others! I highly recommend this store to everyone, and especially those who are just starting to shop on the Internet. Very user-friendly interface. Shopping is much easier and more pleasant than other stores.
06/21/2017

DESSAUVAGES Guy

Hello everybody,
I'm customer of Banggood for a long time
I had two or three problems of delivery along all these years.
These were essentially due to the Banggood packaging a bit "just sufficient" or to post/customs problems...
The packaging is for sure one argument for the competitive prices of Banggood, so I will not really complaint about that.
I have to say that Banggood always answered very quickly to my messages, and that each problem was quickly solved by mail, including reimboursement ....
I had to repay the last one because after reimboursement ... I finally got the order dispatched ==> post/custom problem !
So, everything is fine and correct, and the value for the money paid for sure is worthing the five stars rating.
Enjoy it !
06/21/2017

Marco Marini

Darvi le cinque stelle è il minimo che si possa fare. Siete precisi nelle spedizioni, e siete sempre in grado di risolvere qualsiasi problema si possa presentare
06/21/2017

Peter Hygren

Superb service, thank you!
06/21/2017

Gabor Czabai

One of the best shops. Why?
If you have a problem, they try to help you ASAP. Recently the post lost my order and Banggood sent me the item again without extra charge. Very trustable shop!

Gabor
06/21/2017

Magnus RC

I have been customer since 2013 , Always had great service with Them . Some package arrive broken or missing but customer service Always came true to solve the problem for me . I recomend Them to Amy one ????
06/21/2017

Marcelo Melo

Estou muito satisfeito com o banggood em relação as minhas compras.
E também em relação ao serviço de atendimento ao cliente.
06/21/2017

Lindo

HI
I love Banggood. I was introduced to them in 2016 and I've bought something from them roughly once every second month since then. If I'm looking for something I look on Banggood first, and I'm on there at least once a day. There's never been a missed delivery, and when there was a damaged product they offered a refund and were also very happy to send a replacement product.
06/21/2017

Radical

The store is excellent. Support reacts quickly enough and goes to meet the client, try to increase the speed of work with customers. The prices please, especially when you get on the shares or you have a coupon. Delivery has improved its work from the moment I started buying goods in this store. I consider great progress and it is excellent. Keep it up. I recommend.
06/21/2017

Adrien

I'm at 30 command on banggood , i almost never had a issue and when i did the client support was nice every time , quick replace of default product or quick refund.

The packaging does the job.

the value for money is good, it depend on what you purchase
06/21/2017

Evgeny Parygin

Responsible service. After two months waiting for the parcel, the same goods were sent again. I'll leave one more positive feedback after receiving the parcel.
06/21/2017

Nodari Pantsulaya

Banggood is a great place to shop for practically anything, especially for RC hobbies. Their prices are the lowest of any vendor, really good customer support and often times free delivery. I highly recommend Banggood.
06/21/2017

Steven

While delivery is often slow, the estimates are generally accurate and there's no shipping cost. Banggood is the best website I know of for ordering electronics, hobby equipment, and knick knacks.
06/21/2017

maria

i have alot of orders from banggood and until now i dont have any problem..
06/20/2017

Paul

I have had a very good experience with Banggood, after the unit that I purchased had a faulty battery in it. They re-sent another unit without hesitation. I have been buying from Banggood for a few years now, and they have been very good with their communications and customer service.
06/20/2017

William

After over 1 month shipment was never received. Cust Serv provided excellent communication and promptly processed a refund. Thank you!
06/20/2017

Bryan Johnson

I love bang good! They have an amazing selection of cool stuff which I can't find for sale locally. Bang good pricing is awesome as well. Their shipping rates and times are good. Most of it is free shipping. When stuff gets lost in the mail they are right there with a full refund so I am not out of pocket for items I did not receive. In fact I have found their customer care to be much better than other companies like gearbest. Now days bang good is my first choice for shopping before I even leave the house.
06/20/2017

roberto

Buenas , agradezco la atención que he tenido por Bangood a mis requerimientos. Le doy muy buena nota. Gracias
06/20/2017

László

I didn't receive the item first, but they helped me out fastly, and sent a second one free of charge, which arrived successfully. The administration was kind, and on the point. Thank you.
06/20/2017

Hélio Rodrigues

Banggood is a very serious company. They have a wide range of products. Unparalleled pricing and payment methods. Shipping is very fast and the products are well packaged for international shipping. And the attendance during the sale, and after-sale is very attentive and fast. Highly recommend Banggood to everyone!
06/20/2017

Malik Isaev

Шикарный магазин, большой выбор товара на любой вкус. Подойдет для людей которые ищут интересное хобби. Удобная оплата, процесс заказа и отслеживание.
06/20/2017

Ryuga

Reliable seller, good communication
06/20/2017

Rick

Had small delivery problem, quickly resolved, thanks
06/20/2017

Zsolt

Very good store! I bought an item and the delivery was late in my oppinion. They sent me a tracking number for free (!!!) so I discovered that the delay caused by the local post office and wasn't the Banggood's fault. Great Thank you!!!
06/20/2017

fabricio pinheiro graci

Excelente produto otimo preço.
Recomendo.Suporte ao cliente muito bom.
06/20/2017

dani

Hello, an excellent store and even better customer service.
06/20/2017

Sunogma

Hi , my opinion of banggod i have ordered twenty order of the China warehouse. the delivery for Europe are good 7-25 days . i have tested the customer service and he is good . i have not realy a bad experience of this site . i recomend it
sorry for my bad english i'm french
06/20/2017

William Leslie

I have used Banggood on several occasions. Their prices are excellent and I always receive the goods earlier than the predicted date. For the first time, I have received an item damaged in transit but after a couple of emails with very rapid replies, I have been assured that a replacement is on the way.
06/20/2017

ibrahim

good service!
06/20/2017

Maxime

I made many orders on Banggood.
The ratio quality/price is very good.

The only wrong order was solded by an efficient customer service in short time.
Thanks to them, with special congratulation to Muki.
06/20/2017

Mike

Shopping at Banggood was easier than expected, At first the prices looked a little higher than comparable sites but with a coupon or sale I found the prices to be pretty competitive. Free shipping is a big plus and I received the packages quicker than anticipated. I had to contact customer service over a minor issue but they promptly got everything resolved. I feel comfortable shopping at Banggood knowing that they have very attentive customer service.
06/20/2017

oleg7648

Banggood is the best shopping internet service. I like Banggood's choice of the electronics.
06/20/2017

BaALadyWithLydia

excellent costumer service and you can find best qualities product, low prices, price good and cheap, and everyone can order from it. ????
06/19/2017

Meig

Quality is good, there was an issue with the delivery (not Banggood's problem) but the communication was good the the problem was solved. Will order from them again.
06/19/2017

izik ohayon

This seller is great. It was not 24 hours before I contacted him about any problem with the shipment and the credit had already reached me back.
Highly recommend
06/19/2017

Kay

Bangood is one of the best chinese shops were you can buy online
06/19/2017

lordvader627

Perfect customer service, quality and cheap products. One of the best sites that you can find.
06/19/2017

Georgi

Good comunication ,friendly and responsive employees!
06/19/2017

Dinusha

Excellent customer service. solved my issue quicker than i thought. Thank you.
06/19/2017

Doru

Very good experience and support services.
06/19/2017

Roman

Hello everyone!
Prices are good and cheap.
I liked Bangood's service. When I informed them about broken part which I received, they asked me to pay back for that. But I wanted another part and they sent me that again.
I'm thankful for that.
06/19/2017

Alexey Egorov

Many times I use this store, a very complete and accurate description of the goods, the goods sent are always of good quality and justify my expectations. The packaging of goods is good, everything comes in complete safety. Postage is moderate, of course I would like to speed up the delivery time, but this does not depend on the store but on the work of the postal services.
For many years of shopping in this store has never regretted the purchased goods.
Regards, Alexey
06/19/2017

Zbigniew

hello, I really like Banggood. They have good quality products. I am really glad about communication to them. They really take care of customers.
06/19/2017

Nitrocellulose

In general i am satisfied with Banggood's services, it has already happened to me to be disappointed by the quality of a product proposed by one of the shops in collaboration with Banggood. But in the end we have always found a solution and I thank them for it
06/19/2017

Chooti Pongtavornpinyo

Fast Delivery. A lot of products for shopping. Fast communication. I brought many items from this website.
06/19/2017

Selçuk

Fastly
Safely
Helpful
Good prices
06/19/2017

Pere

Their customer service is really great! I had to return a package and they were very helpful and kind
06/19/2017

Mihai

Low prices and good variety of products. Very good communication and service, I had a lost in transit package and they offered a free resend. Recommended!
06/19/2017

Сергей Т

Отличный сервис, всегда идут навстречу клиенту, Достаточно быстрая доставка, отличная упаковка - всегда все целое приезжает.
06/19/2017

Paulius

Good service. I am ordering from banggood afew last years and everything runs smoothly, even refunds if something occasionally goes wrong.
06/19/2017

Gennady

I prefer Banggood to many other e-shops for several reasons:
- Quite competitive prices;
- Variety of goods for sale, including a lot of electronic elements and parts;
- Working and effective Customer support - Best Regards to Athena!
06/19/2017

Aaron

muchas gracias excelente atención
06/18/2017

kamal harichane

i give u high values
thanks
06/18/2017

Daniel

I have more than 50 orders from Banggood in the last months. Good prices, reasonable delivery times, great customer service. I had some issues with undelivered and dead on arrival items, but everything was solved by banggood support.
So in general - good seller with great service.
06/18/2017

Panagiotis Paraskevopoulos

I must congratulate and thank Banggood for immediate response, as well as for the possibility of choosing between refunding or sending again.
06/18/2017

Joel Colden

I recently discovered banggood in my quest to get up and flying, this new racing drone thing had me hooked. I have to say, the quality of my new machine and related supplies was far and above what I was expecting for such a comparatively low price. I couldn't be happier with my new quad. Shipping can take a while(it is coming from the other side of the globe after all if you're in the US like me), so if you need something quick, pay that little extra for the expedited shopping option. I had only one issue with anything I ordered, and banggood responded admirably, with no delay or runaround. They actually listen to you and your issues. The products are awesome, especially at such great prices, but the customer service is what will keep me coming back to this company for a long time.

I highly recommend giving them a shot, you won't be disappointed.

Joel Colden
06/17/2017

Ayoub

Great value for money a different shipping and payment method
Great after sale service always offers a solution the most important the speed of treatment.
The best shop for me
06/17/2017

Alex M

Dealing with with the customer service at Banggood.com was exceptional. Any questions or concerns I had were responded to immediately.

Great store! Will definitely purchase more items.
06/17/2017

Kelvin Chan

I am very grateful to CoCo’s quality customer service since she solves the delivery problem of my order quickly and seriously. She take care of my needs and sent me the goods again. I am now more confident in shopping at Banggood.
06/17/2017

Stanciu Andre

I like bangood , their products are greate (quality/value) and their support is greate too
06/17/2017

Riccardo

I've recently discovered BangGood and I appreciate the accuracy they put into the description and classification of products. It gives much more trust than other similar websites like AliExpress. I ordered several items and I received everything from China to Italy (about 2-3 weeks for shipping). Only in one case I didn't receive a product (a battery) but their customer care has resent it without problems.
06/17/2017

Leonardo Barba

A good store, a good site and a great customer service!

Unfortunately I was forced to use the customer service,
Regular delivery and mobile phone case,
Broken delivery deadline, they sent another,
Without much complication.

EU warehouse service, perfect!
Delivery within 3 days, no additional VAT and duty!
06/17/2017

mehdi

Eng:Reliable website, quality products, with unbeatable prices and great customer service.I recommend
FR:Site fiable, produits de qualite,avec des prix imbatable et un service client formidable.je recommande
06/16/2017

Vicente

Muy buen servicio al cliente .Me reembolsaron mi dinero aunque la aduana de mi pais devolvio el producto por un error mio.
Sitio recomendable.
06/16/2017

Omri

I Ordered a few times from the site and it was always very simple and arrive fast, and in the one time it did not arrive the support was very helpful and refund me without any problems.
06/16/2017

M Fauze Shamsul

I like Banggood because good customer service, even with free shipping, guarantee the package will arrived not something like in Aliexpress where many of my order fail to arrived.
06/16/2017

Daniel

I recommend it. If there is a problem with de shipment they resolve it promptly.
06/16/2017

Greg Cann

Thanks for the excellent service received recently. I was sent an incomplete item but after I reported the problem it was quickly resolved and now a replacement is on the way.
Top marks Banggood!
06/16/2017

Danilo

Ottimo venditore, risposte immediate e serie, farò sicuramente altri acquisti!
06/16/2017

Andrea

The bag I ordered did not arrive but as soon as I emailed customer service I was assured my visa would be credited. Thank you.
06/16/2017

Uli

I ordered a case for iphone. It didn't come but service was great! They did refund and no other inconvenience! Thanks:)
06/16/2017

Alex

In my case the problem occured during the transport of my eighth order. I indicated it for the customer service, and they helped very fastly and pliantly.
I got all the first seven products fastly withouth any problem. I got in all cases what I ordered. They were neighter hurted nor substandard quality.
Lots of webshops should take the case of this company!
Top-Shop!
Tally-ho Banggood!
06/16/2017

Jacky

Hy I order 3 items, the first very good condition, nice and strong stick. I don't get The both others but I get a full refund quickly, and with good services and communication.
Thanks
06/16/2017

Fabio

Ordini evasi in tempi record, spedizioni sempre affidabili e consegne puntuali.
Assistenza post vendita molto disponibile.
Consigliatissimo!!!
06/16/2017

Rafstyle

Banggood is the best chinese online shop in my opinion for RC components.

Fast delivery, good communication and 100% original products.
06/16/2017

Kazaf

I have ordered through banggood multiple times. The customer service that they have is well structured. In which I have my responses and solutions in quick manner in case of doubts and unexpected issue. This is also the reason I prefer this webshop over some others.
06/16/2017

Stijn

Banggood is a very nice webshop with really good people.

I have ordered a ton of stuff at Banggood, always very good value for the money. Even more important: if there is a problem (I have once had a package that didn't arrive and once a battery that was not compatible with my device), you can ask for help and they will do everything they can in a friendly way to help you.
One point where improvement is possible is shipping, it can take a long time but as shipping is free, this is understandable.
06/16/2017

MadBob

Banggood is my favorite. The customer service is excellent. I had a problem with shipping, and they were very helpfull and fast.
06/16/2017

Pablo

Banggood's portal and mobile app are the best in the market. The product quality is always as it is stated on the page, very good quality. And when I needed to use customer service I always had an excellent and quick response. I recommend to all my friends to buy from Banggood!
06/15/2017

HWeather

Banggood provide excellent customer service. When one order failed to arrive, they couldn't provide a replacement because they were out of stock so refunded my money. When the order arrived two months late, I refunded the money ok. Thank you Banggood.
06/15/2017

Jay

Banggood customer service (Willow) is very good. I didn't receive my order withing 30 days and they shipped out a replacement very quickly. I haven't received the item(s) as of yet but I have full confidence that they will arrive. When I contacted customer service I received a response very quickly and the absolution was well handled.
Regards,
Jay
06/15/2017

Bart Doets

I've been a Banggood customer for a couple of years now. I like their products, and the service is quite good; occasionally thing go wrong but then they're really coöperative to work it out. (I have ordered quite often with them so it's quite logical things go wrong from time to time.)
As a Dutchman, I appreciate the option to pay through IDeal, which is recognised by all the Dutch banks.
Their coupons system however is so complicated I don't bother to try and understand it.
06/15/2017

Carlos Ranieri

Excelente pagina de comercio on line, se pueden encontrar productos a muy buenos precios (mejores que en otros sitios similares), tiene varias formas de pago (paypal, credit card y otros).
El envio de los productos es rapido, pudiendo elegirse tracking para hacer el seguimiento de los envios.
Y muy importante la atencion al cliente es muy buena, rapida respuesta y resolucion de problemas (reintegro del dinero, reenvio o reparacion del producto). Sitio recomendable!
06/15/2017

megakazi

Wer sich einigermaßen auskennt mit Modellbau und Basteleien, der weiß was er bei Banggood bekommt. Wer erwartet einen 1000€ Artikel für 300€ zu ergattern, der ist einfach nur naiv. Ich kaufe regelmäßig Sachen bei Banggood weil die in Deutschland einfach zu teuer sind (aufgrund von Zuschlägen für Qualitätsprüfungen und unseren gut bezahlten Mitarbeitern)... ist natürlich nicht gut für die Wirtschaft aber das ist mir sowas von egal. Qualität prüfe ich selber immer, egal wo ich etwas kaufe... habe schon viel Schrott aus Deutschland gekauft (ich sag nur R33ly).

Habe versucht einen Quadcopter bei BG zu bestellen, kann man aber vergessen, kein normaler Zoll wird sowas durchlassen, wegen deutschen Gesetzen (EC-Zeichen, Konformitätserklärung, Anleitung auf Deutsch, also für Dumme). Musste den also zurückschicken. Für unsere Idioten-Gesetze kann BG auch nix, dennoch haben sie schnell auf meine Emails geantwortet und ich habe das Geld zurückbekommen :)
Wäre natürlich gut wenn es einen Hinweis auf der Seite gäbe, dass Quadcopter keine Zollfreigabe für gewisse Länder (Deutschland) haben... oder der Hinweis war zu gut versteckt.
06/15/2017

YU

There seems to be a problem with battery delivery to Korea.
banggood is return to my account in 72 hours

good
06/15/2017

Vlad

Lovely site for rc toys and electronics
06/15/2017

Jonas

I have more than 15 years experience buying online. I have tried many e-shops and online auctions. What I really like about banggood.com/, that they are really stable, and reliable. Banggood dispatches items same or next day no matter which day of the weak I buy or are there any seasonal holidays.
During my Banggood buying practice I had few questions to clarify, and they offered really fast communication with professional English with obvious intention ant willingess to help.
Generally I`m really satisfied with Banggood services and quality of the products they`re selling.
06/15/2017

Johan Berntzen

Ordered an item which never was delivered, NOT Bang Good's fault ! I had a lovely conversation with one of their employees and have to say that the way they communicated was briljant ! I received within a week a refund without hesitation, this was customer service at it's best !

Congratulations on a job well done Bang Good !
06/15/2017

Michael Piquemal

I am very happy with Banggood, I have made a lot of purchases, the products are generally good, I have had a few small problems with shipments, but after contacting the customer service they have been fixed without any problems.
My only criticism is with packaging and shipping. Some of the Items that I have ordered have had parts broken, everything I have ordered has arrived wrapped in a bit of foam and placed in a soft plastic bag, which is not enough protection for delicate items. With regard to the shipping I just placed an order for eight items and they said they would ship eight separate packages, which means I have to pay for eight tracking charges, instead of getting one package and one tracking charge.
06/15/2017

Lucas Moraes

Tive atrasos com minha primeira compra, mas eles me reembolsaram ( reenviando um novo produto) de forma satisfatória, e sem burocracia. Espero que esse novo pedido não demore muito a chegar.
06/15/2017

Ronald112

Packaging was very nice.
The shipping did take longer than expected but overall it was pretty good.
06/14/2017

naxss

all perfect! excellent customer service with great solutions for the problem you expose!
06/14/2017

Eon

I would like to say that the site has an exceptional customer service. Every time I had an issue with my order or I got something damaged and I have to open a dispute, I get an immediate response from a representative via e-mail giving me several choices to resolve my issue.
06/14/2017

Damir Marohnić

you will have always excellent service from Banggood. Any problem you faced will be swiftly managed by customer support at shortest time without any delay.
06/14/2017

NICK ANDRIOPOULOS

Perfect transaction fast shipped recommended site Thanks
06/14/2017

Cafthinos

You can buy almost anything you wish on this e-shop. Communication is really nice, prices are Good and the quality of the products, is perfect.
A few days delay, is the only negative point.
06/14/2017

Proimos

Very professional shop,
After 14 orders, one of them never arrived. It was free shiping untracked.
I informed the store, about the problem and in two days they refund order back to my account.
Great support !!!
06/14/2017

Pietro

I'm very satisfied from the Banggood Customer Service. I received faulty smart wristband - it had some issues with the display. I contacted customer service, provided photos and got quick response: I could choose refund or resend. I chose resend and the package was sent very shortly. Apart from that I didn't need to bother with sending the item back - fantastic customer approach!
06/14/2017

Michal Licak

Very good shop, fast shipping, very good communication and very good prices.
06/14/2017

Eric Beirnes

Have ordered a few items from Banggood now, awesome products for great prices. Shipping can be hit and miss, some items come fast, but some very slow. Had a problem with shipping on one of my items and they corrected the problem immediately. Customer service is top notch. Will definitely be ordering more from Banggood.
06/14/2017

Matija Moškon

So far excellent customer support. Value for money is just about right. Shipping varies because of the EU customs but otherwise quite good. If a product is faulty they will either refund or resend another right away.
06/14/2017

giada.f90

Very nice place for your shopping, lots of stuff and low prices. Highly recommended. The customer service is really kind.
06/14/2017

Dobrev

Very good site. Correct sellers. Fast responding.
06/14/2017

Gilvan Mendes

Ótima loja, super prestativos e honestos, o que é mais importante.
06/14/2017

Hans Vledder

Excellent shop!
06/14/2017

frank

Very reliable webshop: good prices, correct en quick shipping and also a very good after sales service!
I totally recommend.
06/14/2017

jure94

Very good experience, usually quick shipping.
If there are any problems (broken items, order didn't arrive,...) they resolve it quickly.
06/14/2017

iskra

i have very good experience with banggood. last time i couldn't track the order and wrote them an email, they answered fast and soon i could track the order and go to my post office where the order was stucked for 2 weeks.
06/14/2017

Paulo Coelho

Compro na Banggood já a algum tempo tendo uma boa experiencia, recomendo a todos.
06/14/2017

space.goose

Great selection of products and prices. Delivery time is also comparatively fast for China based shipping. Customer service is quick to respond if there are any issues.
06/14/2017

Potre

La comunicación con banggood es excelente, podemos contactar por chat directo, o desde la misma compra.

El precio es bestial mas que nada las ofertas flash y las ofertas para VIP, yo soy Vip3.

La entrega es buena en el 90% de los productos, he comprado 28 productos y solo dos no han llegado, pero banggood con gusto lo ha vuelto a enviar.



The communication with banggood is excellent, we can contact by direct chat, or from the same purchase.

The price is bestial more than anything flash offers and offers for VIP, I am Vip3.

The delivery is good on 90% of the products, I bought 28 products and only two have not arrived, but banggood gladly sent it back.
06/14/2017

Blerim

Excellent store! I have order many times from Banggood. The prices are really low for what you are getting and you can even get an extra discount with Banggood points. The customer service is very nice and they are willing to replace defective or broken items. I will definitely buy again. Thanks Banggood!
06/14/2017

dorthe wiernicki

My daughter is into Squishy's, she has ordered several from Banggood, they have all arrived within two weeks, the Squishy's are very good quality and also sold at a very good price according to my daughter who have done a lot of research before spending all her pocket money on Squishy's. Excellent customer service, when contacted Banggood responds within 12 hours, had an issue with a wrong item received, was all happily solved within 24 hours.
06/14/2017

Osman

Excellent customer service and solved my issue. Thanks a lot
06/14/2017

Kai

Excellent selection of inventory - pretty much every gadget you can think of. Price is good with frequent sales and discounts. I like how you are charged in your local currency. Only criticism I have is that packaging could be better. You will received crushed boxes but I guess that's how they minimize their shipping fees, which are passed onto the consumers.
06/14/2017

Ata Ozyuva

Customer service was able to solve my problem in a snap. Very satisfied.
06/14/2017

Socrates

Excellent customer service and solved my issue, very happy and recommended.
06/13/2017

kandiari

I am shopping from Banggood for almost two years.
It's my fauvorite store.
I find good qualited products.fast shipping,good communication.
The few times i needed aftersales services,the store was very proffesional.
I recommend this store
06/13/2017

danilo

affidabile, spedizioni abbastanza veloci ed eventualmente rimborsi se l'oggetto va perso
06/13/2017

Everett

I Have been buying from your store for years . I have always been more than satisfied with the price /quality and service. I have had a few minor problems that were fixed Immediately by your service dept. I'm looking forward to years of future business With You Thank You and Best Wishes.
06/13/2017

Andreas

Been buying a lot from Bang Good lately. Usually good quality products, shipment and service.

Had an issue where I received the wrong type of filament for my 3D printer (got PLA instead of ABS). Got help from Athena at their customer service. They immediately sent me the right filament roll without charging me anything extra for it. That is customer service! Amazing

5 stars
06/13/2017

Stalval

Good store, fast delivery, excellent customer service.
06/13/2017

Andy

I ordered the H96pro+ tv box and found the remote control defective. A couple of e-mails to make sure it was a bad remote and one was in the mail. I received the replacement a few days later and could not be more pleased with the way Bang good handled my order and my problem Thanks guys, your happy customer, Andy
06/13/2017

salvatore

Had some problems with a package but they helped me solve it, very helpful. Would buy here again!
06/13/2017

Andrew Wade

I find the web site easy to search, decide, compare and shop
Delivery is slower and more spotty than advertised - to Canada
Quality of products is usually good, but not spectacular
Sizes are too small
Coupon system is a mystery, very confusing
service dept is quick , easy and efficient to deal with
06/13/2017

esj

Very satisfied with my order
06/13/2017

Fernando Almeida

O Banggood é um dos melhores sites para compras, on line, que eu conheço.
O Banggood possui grande variedade de produtos, tem preços baixos, ofertas e promoções constantes e, acima de tudo, é extremamente confiável.
Vou continuar comprando no Banggood.
06/13/2017

Mohammad

Great company.
Fast shipping.
Excellent costumer service.
Refund.
06/13/2017

Jordi

Llevo ya un buen historial de compras con ellos. Muy tranquilo al poder pagar con PayPal, y en general todo funciona siempre de forma seria y fiable. Las pocas veces que he tenido algún problema con envío o calidad siempre han respondido de forma rápida y satisfactoria. Recomendable..
06/13/2017

Gustavo

Excelente atencion
06/13/2017

Владимир

Купил в магазине лазерный модуль 2500мВт а он оказался неисправным.
Сервисная служба магазина выслала на замену новый модуль.
Отличный сервис! Рекомендую!!!

I bought a 2500mW laser module and it turned out to be faulty.
The service department of the store sent a new module for replacement.
Great service! I recommend!!!
06/13/2017

Ivan

Couple years ago I started shopping on Banggood site on my friend's recommendation and I'm very satisfied with quality of products and correspondence with customer service which is quick and polite. Had a few problems with products ( damaged in delivery) and always customer service solved problem quick as possible. I'm gonna continue shopping because Banggood is site I can trust. Fast and reliable.
06/13/2017

Manzanera

Great service and communication!
My parcel got lost and I got refunded very quickly.
Thank you Banggod.
06/13/2017

nikolovtwo

all is ok, nice and helpfull customer service
06/13/2017

Curryblitz

Ich habe schon mehrere Einkäufe in diesem Shop gemacht. Bin sehr zufrieden mit den Preisen und dem Angebot. Die Lieferung China - Deutschland war immer schnell. Dieser Shop ist einer meiner TOP-Favoriten. Bemerkenswert ist der außerordentlich gute und schnelle Service bei Fragen zum Produkt bzw. zur Lieferung. Alle bisher gekauften Artikel entsprachen voll der Beschreibung im Banggood-Shop.Die Bezahlung via Paypal war immer problemlos. Da ich mit allen Optionen und der Leistung dieses Shops sehr zufrieden bin, kann ich Ihnen Banggood nur empfehlen !

TOP-Shop !
06/13/2017

SG

Great, fast communication, prompt reply and money refund.
06/13/2017

Claus Bargenda

I'm quite satisfied with Banggood. Orders will be processed fast. Shipment starts fast. Delivery could be faster, but that's it with wares from China.
Problems will be resolved very fast and without any problems.
06/13/2017

umberto-n

Ho fatto vari acquisti con importi diversi e in generale mi sono trovato bene.
Veloci per la spedizione se il materiale disponibile, un po meno se non è reperibile .
Sito affidabile e sicuro dove ci sono stati problemi sono stato rimborsato.
Molto bene consiglio acquisti.
06/13/2017

Uwe

Habe schon viel dort bestellt. Gute Auswahl, kleine Preise und Top Support. Der Versand aus China dauerte im Schnitt 14 Tage. Einmal kam ein Paket nicht an und wurde anstandslos rückerstattet.
06/13/2017

Stewart Lynch

I had not received my order in 5 weeks so I logged a complaint. The company was very fast to respond and shipped a replacement item which I have now received. Very fast response and good service.
06/12/2017

Pierre Honeyman

I've ordered a few items from BangGood. The first few items arrived quickly and in good shape. The prices are always good. Unfortunately my last order got lost. Fortunately BangGood was very responsive to me, and refunded me the purchase price. Their customer service is very responsive. I'm quite happy with them.
06/12/2017

Koby

I've been buying from banggood for years now, and only once my packages got lost.
I ordered 3 different items and I was foolish enough not to add a tracking for them and they got lost.
I contacted banggood service and they refunded me the entire money for all orders!
That's what I call a service, and because of this service I only buy from banggood.
06/12/2017

luchian55

It has been two an half years since my first order on BG. In this time I have made over 300 orders and I will have made even more if I had the money. Overall I am pleased with BG. I have to admit that were some problems with a couple of my orders but nothing that cannot be fixed by the professional customer service.I will continue buying from them because they didn't let me down.
06/12/2017

FOTIOS VERVERIS

I M BYUING FROM BANGGOOD BECAUSE I M 100% TRUSTING THIS COMPANY
06/12/2017

lewisr

Banggood has been a good company to do business with.
06/12/2017

ghasem701

excellent services . full refund.
06/12/2017

rodrigo magalhaes araujo

Something went wrong but i had a optino from support to resend or refund, i choose resend, it is very good service and fast replie.Very Satisfied. I will by again, very soon!
06/12/2017

tom

Something went wrong but i had a refund so very good service and fast replie.Satisfied.
06/12/2017

Sht1rlic

I am very satisfied with the service of this store, I made orders only about 30, but everything has always been excellent. Sometimes, the goods arrived spoiled but the support service always went to a meeting and helped me. Thank you ! I will continue to buy from them quadrocopter:)
06/12/2017

Lubos

Good prices. Fast shipping and delivery. Excellent customer support. Top e-shop !!!
06/12/2017

Harold

I really like to buy in Banggood, It is easy and fast and also when you have a problem they refund your money.
06/11/2017

TerryC

I purchased hobby tools and materials from banggood.com from time to time. They are good in quality and delivery packaging. Even though a few orders do not arrive, they are willing to refund in full without hassle. I am delighted for their services and will continue to order from them.
06/11/2017

Andrej

Excellent shop, i had some problems with some packages, but it was sorted out quickly(for now).
Recommended and prices are lower than in other shops
06/11/2017

Matej

Excellent shop, we had some problems with just one package,but it was sorted out quickly.
Recommended
06/11/2017

Yoav

I had a few problems with ordereds from this site and i must say that they helped me and solved my problems very quick
06/11/2017

Jeff Marks

Apart from delivery time, my experience was a good one. Communication excellent and very helpful. Thank you.
06/10/2017

Branimir Knezevic

I have very pozitive opinien aboute bangood site.
So far all the best.
06/10/2017

Luciano B.

I have bought many electronic devices and components from Banggood: you may find about all you're searching for, the prices are lower than other sites and the customer care is excellent (if you have any question, simply send an email and the day after you'll find the answer in the mail box; all my problems with shipping and devices - drivers, examples, instructions, etc. - have been so solved ). The only problem, common to all Chinese shops, is the time needed for the shipping, usually about one month, from China to Italy.
06/10/2017

Jose Heijn

Unbeatable prices

To be honest, the only issue I have with Banggood are the shipping times. Otherwise, I would recommend this website to anyone who isn't in a hurry and wants to build a drone on a budget. With the exception of a Flysky receiver, all the parts I ordered from them are functioning well, so I wouldn't be too concerned with quality issues. I have no complaints whatsoever in the customer service department. I asked for a refund for the Flysky receiver and the banggood representative that emailed me back was very friendly and understanding. I was impressed by their customer service and I will definitely order from them again in the future.
06/10/2017

greven

I did a few good buys on Banggood and I can recommend it to everyone. They have really good price/quality ratio and additionally, they have an EU warehouse where EU occupants can buy with quicker delivery times and sometimes even lower prices.
06/10/2017

Mike

Great prices and excellent service!
06/10/2017

MonomaX

Good prices and quality. Customer service is very good. Of the many orders with the two there were problems. Both were quickly resolved.
06/10/2017

Guylain

Excellent customer service!
06/10/2017

Alessandro

The best and most responsible shopping site, has an excellent after sales.
Quick service via email, ready to solve any problems regarding your purchase ... NOTE 10.
06/10/2017

nico

Molti prodotti, prezzi buoni, servizio clienti ottimo, spedizione verso italia troppo lenta, almeno 4 settimane.
06/10/2017

Michal

I shop in banggood for over a year, and I had two incidents with them. First was bad motors with hubsan, and the second was missing delivery. Banggood both times resent me those products without any problems (with hubsan I only had to send them a video, with problem).
I strongly recomend purchase in this store.
06/10/2017

Paul

Service was very quick and fast response. Thank you for the polite team
06/10/2017

Istvan

I had purchased more then 60 items from Banggood and I am satisfied with the fast communication, delivery and value for money. Also it is very good the payment option with Paypal. I can recommend this shop to every one.
06/10/2017

Igor

Very polite Seller; quick reply to any question
06/10/2017

Stéphane

Très bon site. En cas de soucis réponse très rapide du service client. Je recommande à 100 % !
06/10/2017

Otto HUAMANI

Great customer service.
This time I had an issue due to mislabeled package (my name was missed) and after I had to amend it through local custom office, Banggood took care of the fees I had paid to amend the label. Being my first time buying from Banggood, I felt well supported at every time.
06/10/2017

Dzenad

Banggood is my favorite shopping site. They are very reliable and communicative, they have competitive prices, good quality goods, good and fast shipping, good customer services.... I am dealing with Banggood for last two years, having only one issue which was solved very quickly. Thank you Banggood.
06/09/2017

Matheus Andrade

Otimo site, tudo incrivel!! Suporte rapido, entrega feita no prazo! adorei
06/09/2017

Manu

My favorite shopping site ... I did a lot of orders and I was satisfied every time. The prices are good and the few times i had a shipping or product problem customer service was great. Really recommended seller.
06/09/2017

davidbanino

since i got known banggod it become my favorite shopping site. It has a major variety and the cheapest prices around the web. furthermore their great costumer care who's been very helpful whenever i needed them.
06/09/2017

Ad

Very good service. I had some trouble with the package It turned out to be caused by a local disorganized post office. The seller was kind enough to help me out, and resended the packed again
06/09/2017

Allison

It took a while for the shoes to make it to Mexico, but I am glad to say that they are here and in good shape. I am grateful for the support while I was trying to find my package. Excellent service and friendly response.
Thank you very much.
Allison
06/09/2017

Suad

Very good experience with Banggood shop. These have been really very good quality products at affordable prices. Also there is very good communication with shop - if you have any problems with your order they absolutely will help you. I often recomend Banggood to my friends.
06/09/2017

Florida

Banggood has long been my favorite asian retailer. Most items are in stock and and not dropshipped (unlike other places) the prices are decent and there is a cheap option for faster tracked shipping (Most items arrive in 2 1/2 weeks) And they often have sales or coupons that make items very inexpensive.
06/09/2017

DC_Reviews

Since finding out about Banggood I have done very little shopping elsewhere. They have a great selection of items, really good prices and if anything goes wrong with the order they are very quick to make sure that the issue is resolved. One of my favorite shopping sites.
06/09/2017

Laudemir

Infelizmente por algum problema no transporte do meu pedido não recebi um pedido, informei ao atendimento ao consumidor e fui bem atendido, foi realizado o reembolso integral do pedido. Fiquei satisfeito, fiquei muito seguro em comprar no site.
06/09/2017

GEORGE JAMISON

Customer service is VERY GOOD!
Because of lost order of 2-extra Assassin drone batteries, they are refunding the battery cost plus extra.
06/09/2017

dogtoy

Have been shopping from Banggood for years,.. only once had a minor issue & Willow has resolved it immediately
06/09/2017

Stefan Bozhanov

Very good experience with Banggood shop. These have been really very good quality products at affordable prices. Their customer service is superb. Had a problem with one order, made a few emails and claimed it to the site and within 24 hours they refund money.
Professional approach!
06/09/2017

Fernando Francisco Vieira

Great site, great deals, only problem with me was the delivery. But work out to get it resolved with the customer center, they will refound me.
06/09/2017

Imrich

Thank you for your full refund.
06/09/2017

cup

Bang good is a pretty good site has plenty of gear I spent hours browsing through their site.
Best of all prices are quite reasonable.
Could improve on packaging but over all a peasant experience.
06/09/2017

sommoomnia

good shop assistance ! my favourite shop online!