Aliexpress is part of the Alibaba group, one of the largest companies in China. Alibaba Group is a major player on the international market. This status is mirrored by its Alexa ranking, which places AliExpress among the Top 40 most-visited websites in the world. Aliexpress is not a direct supplier, but a platform for individual merchants similar to Amazon and eBay.

Aliexpress Index

Experience with Aliexpress

Even though products are tested by Aliexpress, it is still primarily a platform for smaller merchants and, therefore, you should keep a few things in mind when shopping on Aliexpress. Name-Brand or designer items offered for a fraction of their original price are probably knock-offs.

Aliexpress as a company is very serious about its online wares, but it can only keep tabs on so many of the millions of merchants that use its site. As such, we simply recommend that you be vigilant when browsing and avoid buying items from merchants with nonexistent or poor customer ratings. All of our orders from well-established vendors with many reviews have worked wonderfully, although the shipping times can vary drastically (up to 20+ work days). On our platform China-Gadgets.com

Details: Aliexpress

  • Delivery takes 15-40 days, express shipping 3-7 days
  • Range of products: millions of products, all categories, featuring all departments (fishing boat or brick making machine, anyone?)
  • Price comparison: low prices
  • Specific features: Alipay, own buyer protection program, many payment and shipment options

Pros

  • Credit Cards or AliPay accepted for payments
  • Many Free Shipping options available (but not always)
  • AliExpress provides great buyer protection
  • Internal Buyer Protection program
  • Competing Vendors create low prices

Cons

  • Up to the Buyer to avoid sketchy vendors
  • Poor foreign language support (Only English and Chinese versions are legit)
  • Delivery Times and Shipping Times can vary dramatically
  • No PayPal options
  • Not all reviews can be trusted

Knock-Offs

After Thailand, China is the largest market in the world for Knock-offs and illegal copies of brand name products. As of 2013, the majority of Knock-Off handbags, clothing, and electronics in the US come from China.

As Aliexpress is simply a platform for individual merchants to offer their wares and does not sell anything itself, it is not uncommon to find fake versions of name brand products on offer (at bargain-basement prices, of course). The possession and usage of Knock-off handbags is not normally punishable. The importation of such items into western countries with strong intellectual property laws (such as the US, Canada, and Europe) can be punishable by a heavy fine thoughAs a result, we strongly recommend against purchasing designer products online--especially if the product is offered for only a fraction of its original price. 

It's important to stress that this is not a problem exclusive to AliExpress, as it has been increasing on sites such as eBay and Amazon as well. We just want to remind you to remember that if it looks too good to be true, it probably is.

Aliexpress Buyer Protection

Aliexpress' Buyer Protection is somewhat similar to PayPal's buyer protection program, but it has a wider scope of coverage and is able to cover more of the entire process because of its relationship with the website itself. The buyer is given greater control with Aliexpress' Buyer Protection program. When using Alipay Aliexpress acts as a middleman for the payment, holding the buyer's payment until the buyer has received the package and has reported their satisfaction. AliExpress does not transfer any money to the seller until the buyer has received, and is satisfied with, their order. This allows the extra security of guaranteeing your money back in case you are not satisfied with the products received.

Should a package never arrive, you will receive a full refund - including shipping costs! Here as well, AliExpress bests PayPal. Because PayPal usually processes the payment to the seller separately from the payment for shipping costs, PayPal will usually only reimburse the cost of the item itself and not include any shipping costs. 

Aliexpress is asking you: have you received your order?

Should a product be extremely different from the seller's description, AliExpress allows you to send the item back for a full refund or to keep the item in exchange for a discount on the original price. All return policies, however, are set by the seller, so it depends on the seller for whether or not you will be reimbursed for return shipping costs.

Perhaps the unique part of AliExpress' Buyer Protection program: AliExpress strongly opposes plagiarized products. Should your item turn out to be a fake, AliExpress will refund you up to 300% of the amount paid (including shipping costs)!

Aliexpress: Are you really happy with your order?

Payment

As you don’t have the possibility to pay with PayPal - Alipay is the Alibaba group’s alternative to PayPal - you have to choose a different payment method. You can view the internal buyer protection program as an extra insurance, so you can pay your order with credit card, direct money transfer or one of the other alternatives and still get your money back in case of a problem.

AliExpress Payment Methods

Aliexpress offers many payment methods, so that everyone should find a fitting one

Opening an account on Alipay is relatively easy and can be done in English. It’s very similar to PayPal, so everyone familiar with PayPal should be able to figure out Alipay fairly easily. The only difference is that, instead of linking AliPay directly with your bank account, you have to charge your AliPay “wallet” before you can pay a certain amount of money during the ordering process. In this way, Alipay works similarly to a prepaid credit card. Nevertheless, we don’t recommend opening an account on Alipay if you’re planning to use it only once. 

  • Our suggestion: pay with credit card

Other payment methods, such as credit cards and Western Union, can be used without a problem. As the money transfer is coordinated centrally at Aliexpress, you don’t have to worry, that your credit card information will be used or transmitted to untrustworthy companies or individuals.

Supported Payment Methods

Alipay AliPay Alibaba's own payment methods, currently not listed when you're shopping on the English site
credit card

Visa

MasterCard

AmEx

recommended when shopping at Aliexpress, payment is processed quickly and easily. You can even choose your preferred currency in the last payment step so that you can choose if the conversion rate should come from Aliexpress or your own bank
Web Money Web Money primarily used in Russia
Western Union   Only recommended if you don't have any other options as it is an offline hard cash payment method and doesn't offer much security

Delivery times and shipping

The delivery estimates can be problematic on Aliexpress, as every merchant decides individually which shipping methods he wants to offer. Most of the time you have the choice between different free shipping alternatives and a few expedited delivery companies such as DHL, FedEX, UPS. In some cases the merchants list delivery times of 15-60 days but this happens rarely.

As a result, not every merchant will offer free shipping on his items and shipping costs can range anywhere from $3-5 all the way up to $50. Keep this in mind when choosing a vendor, as immense price variations can occur.

Shipment tracking can also vary between sellers. Choosing your preferred vendor can be difficult because delivery times, shipment method and shipment tracking can vary widely depending on the country you’re ordering from.

Some sellers offer free returns, but this is not common practice on Aliexpress. You should also never ship your packages to a PO Box, as this can complicate the delivery process somewhat.

Aliexpress Shipping Options

Aliexpress and customs

Because Aliexpress is a platform for merchants, the experience level and packing ability of sellers can vary drastically. China has very different packaging standards from European and American postal services and, as a result, improper packaging or insufficient declaration of items may cause your delivery to be delayed in customs. This is becoming much rarer, as Aliexpress has implemented a training program to teach novice merchants about international shipping standards, but its still always safer to send items to a physical address and not a PO Box, as post offices will sometimes reject packages because of improper packaging or labeling.

For shipments entering the US, extra taxes and fees on your product are a possible, if not common, side effect of international ordering. Not every item is taxed when entering the country, and the majority are only subject to a nominal processing fee of between $2 and $9. The amount to be paid, however, can vary widely depending on the product and how it’s sent. If you are concerned about your item, or are planning to order goods in excess of $500, it is worth it to check with the Customs Office at the port of entry to confirm any extra fees.

Any extra taxes or duties on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In which case, you will need to go pick it up and pay any applicable fees in person.

Aliexpress Order

Special features

The huge assortment of goods on offer at Aliexpress is impressive to say the least, and the open merchant platform provides plenty of room for competition so you can almost always find a cheaper price on an item by looking at different merchants. That being said, you should always play it safe and avoid ordering from merchants with poor or nonexistent client reviews.

Brand-name or designer products, including clothing, handbags, and smartphones, should not be purchases on Aliexpress as many of them are fakes and the purchase and importation of knock-off items, even accidentally, can lead to a hefty fine.

Conclusion

Aliexpress is probably the biggest, most professional China shop but should be dealt with carefully. If you take the time, you can find great deals in the shops of trustworthy sellers and are protected by Aliexpress’ internal buyer protection program. Aliexpress is deifnitely worth a look! If you're not sure what you're looking for yet, why don't you head over to our dear friends at China-Gadgets.com and browse a little? They're specialized in Chinese gadgets and have numerous coupon codes for the coolest products AliExpress and other shops have to offer - Some codes are even compelety unique to China-Gadgets.com, so it's definitely woth a try!

Alternatives

AliExpress is the only Chinese online shop of its size specializing in offering a platform to individual vendors, so its difficult to recommend alternatives. We've done our best, however, to list two alternatives for you which we believe would provide acceptable alternatives to the hugely diverse selection available at AliExpress. Both sites feature a multitude of products to choose from and provide platforms for individual vendors. As such, shipping options and buyer security are strongly dependent upon the buyer and the seller offering the wares. As such, you should stay aware of knock-offs, fakes, and black market items when shopping on these sites.

Alternative 1: DHGate
DHGate
possibly shipping costs Huge selection, but you must be aware of who you're buying from. Check the buyer reviews!!
Alternative 2: eBay
eBay
possibly shipping costs Equally-huge selection offered by just as many or more vendors as AliExpress.

2 Aliexpress Coupons

Aliexpress offers several different promo codes and discounts, differentiating between merchant coupons and official Aliexpress coupons. Accordingly, some merchants send coupons to a loyal customer after a successful order. You can get information on official Aliexpress coupons on our website. These can be used on your shopping bag and achieve some interesting discounts on your order.

cheap mobiles and smart phones at AliExpress

You can buy extremely inexpensive mobile phones and smartphones at AliExpress - smartphones or smart watch phones prices starting at only $40!

Valid for a limited time

Not necessary

Coupon Overview

Looking for a particular coupon we haven't listed? An enormous overview of all coupons for individual products or merchants can be found directly at AliExpress. We'll list the most interesting and exciting coupons directly here at PandaCheck

Valid for a limited time

Not necessary

243 Reviews

Order by
01/01/2018

Marc

I have been with Ali since 2015. I have to say that since then the service has steadily deteriorated, unfortunately.

Ali lures with reasonable prices, but everyone who buys there has to consider that there is no consumer protection. Not even close to what we are used to in the European and western world.

Since the beginning or middle of 2017 Ali has allowed the competitor PayPal as an additional means of payment.

But attention:
However, every seller can decide for himself whether or not he also offers consumer protection friendly PayPal.
However, many offer only the insecure payment method by card.

And quite honestly, with most products the price to the Ebay Pendant is not so big anymore, so it is worthwhile to buy stress-free by PayPal on eBay.
08/26/2017

Ingolf Weber

Product was completely out of order. I told this thes seller but he refused to do anything.
Aliexpress dispute confirmed the product is damaged and made to posibilities
I send back the product and get back EUR € 14,58 but I have to pay the delivery cost.
Or Refund Only EUR € 4,37
I can through away the damaged product and get only 4,37 of 14,58 €
07/02/2015

Lolla

Nobody can say exactly safe Aliexpress or not. I don't have any troubles with purchasing and buying styff there, 'cause I follow this group https://www.facebook.com/aliexpessreview... so I can be sure, that all will be safe. Usually it depends on seller, is it fake or not, so it s important to be careful, when you're buying something.
05/30/2015

Rosso

My son want to buy new Nike footballshoes. In Holland they cost about 275 Euro's, on Aliexpress about 70. Can some one tell me if its all real or fake stuff?? The difference in price is quit a lot.
09/29/2014

Daniel

I like Aliexpress. Ordered five times and had great experience so far.

If you check the seller's feedback, you'll definitely know who you're dealing with.
Translate 05/23/2018

michele801

sconsigliato
ordinati semi di fragola gigante arrivati semi fragola selvatica
Translate 05/09/2018

MiQu

Kann die ganzen negativen Rezensionen nicht nachvollziehen. Ich habe mehr als 15 Bestellungen dort aufgegeben und habe bislang noch keine größeren Probleme gehabt. Ja, die Lieferzeiten sind etwas lang aber zum einen steht es dort und zum anderen sollte man berücksichtigen, dass die Ware aus CHINA kommt und standardmäßig nicht per Express verschickt. Wenn man bedenkt, dass die deutsche Post für die Zustellung von Paketen innerhalb Deutschland bis zu 5 Tagen braucht, bin ich schon sehr überrascht, was so manch einer hier für Vorstellungen hat, wann ein Paket auch China anzukommen hat...
Ich empfehle hier auch mit Kerditkarte zu zahlen oder via Paypal (mittlerweile in vielen Shops möglich). Da hat man in jedem Fall den entsprechenden Käuferschutz, falls AliExpress sich weigert bei ausbleibenen Lieferungen das Geld zu erstatten...
Wenn man weiß wo man bestellt und sich auch darauf einlassen kann, dass der servicegedanke nicht mit dem deutschen gleich gesetzt wird, kann ich eigentlich nur empfehlen dort zu bestellen.
Translate 05/07/2018

Maurizio

Attenzione. Tutelano i venditori non l'acquirente.
Attenzione.. mai più aliexpress torno ad acquistare su Wish.. molto seri e tutelano l'acquirente.
Aperta controversia per oggetto non funzionante. Venditore chiede ritiro controversia e avrebbe provveduto a rimborso.
Riaperta controversia e vista disonestà venditore.. ecco la
soluzione di aliexpress:

reso merce Rimborso completo 8,22 EUR (l'acquirente paga la tassa di spedizione di ritorno).

Cioè se vuoi 8,22 euro di rimborso ne devi spendere 30 di spedizione?
Mai più aliexpress torno ad acquistare su Wish.. solito problema rimborsato immediatamente!!! Ho perso 8,22 euro ma ho ben capito che non valgono niente.
Translate 04/30/2018

Gerd B

Achtung wenn eine Bestellung an den Zoll übergeben wir ist Sie als geliefert geführt.
Leider ist meine Sendung nicht aufzufinden und auch AliExpress hilft nicht weil für Sie die Sendung geliefert gekennzeichnet ist. Das ist kein richtiger Käuferschutz.

Besser andere Portale nutzten die besser deutsch sprechen und mit denen man kommunizieren kann.

Ich bin bedient bei 43 Euro Verlust trotz angepriesenen Käuferschutz.
Translate 04/27/2018

siggi

Ich war bis jetzt zufrieden und habe mit aliexpress keine schlechten erfahrungen gemacht.
die schlechten erfahrungen sind hausgemacht :
die zollgrenze von 150 eur ist mE zu niedrig.
wenn der zoll schon in die pakete schaut und sie aufmacht, möge er zB die Ware - in dem Fall Handtücher - nicht zerschneiden.

Wenn mit Kreditkarte gezahlt wird, empfehle ich aus eigener erfahrung jeden posten einzeln zu bestellen und nicht eine einzelne zahlung für alle positionen zusammen. es wird, wenn ein zahlungsnachweis von euch gefordert wird uuuurkompliziert (abgesehen davon, schwärzen durfte ich meine anderen Umsätze auf der kreditkartenabrechnung auch nicht - fein, jetzt wissen viele, dass ich am soundsovielten da und dort um wieviel eingekauft habe.
Translate 04/26/2018

Poly

Ware kommt nicht an, kein Geld zurück. Auf Fragen keine Reaktion. Kein PayPal. Ich kaufe dort nie wieder!!!
Translate 04/15/2018

Archimede

AliExpress ????????????
Premetto che ho acquistato diversi accessori da AliExpress , paghi poco ma la qualità è bassa, ma sono utilizzabili.
Il problema è che è un terno al lotto , perché se funzionano bene ma se hai problemi AUGURI al 90% butti vai quei pochi euro €. Spesi !!!

Assistenza post vendita ti farà impazzire con 5-6 mail automatiche ( di presa in giro ) inconcludenti !!!

ATTENZIONE i feedback sono tutti positivi perché quelli negativi non li pubblicano !!,!

Non acquistate articoli di un valore superiore a 8-12 €. Euro ... questo è il mio consiglio.
Poi se si vuole comprare per la gioia di ricevere un pacchetto o comprare cose che poi non verranno utilizzate fate pure !!!!

Ti chiedono di inviare foto e video del prodotto acquistato ma a cosa serve se un cavo per ricaricare iPhone impiega 12-14 ore a ricaricare un telefono o ???
Invio un video da 15 ore ???
Questi non accettano Paypal perché tu paghi e AUGURI chiedo se ne frega se hai problemi post vendita !!!,
Questo è il numero dell'ordine effettuato il 10 Marzo ricevuto il 6 Aprile 2018 ordine : 505549164593357

Questo è un giudizio dato dopo tanti acquisti solo per non far buttare soldi ad altri acquirenti !!!,
Translate 04/14/2018

Gaigher

Attenzione a questo " gigante cinese"
Servizio post vendita inesistente una volta pagato auguri !!!
Prodotti a basso costo " forse" perché di bassissima qualità !!!
Non risparmierete nulla perché la vita di questi accessori non andrà oltre i 90 giorni e dovrete buttarli in discarica o spazzatura.

Il servizio post vendita non si degna di rispondere alle mail di richiesta di aiuto.

Meditate ...
A parte i giudizi positivi che vengono dati in modo errato solo perché si riceve la merce in poco tempo ... quindi il giudizio viene dato sulla velocità dì consegna NON SULLA QUALITÀ del prodotto acquistato.

Pensateci bene prima di acquistare ......
Translate 04/10/2018

Enttäuschter

Ich habe seit ca. 2 Jahren bei Aliexpress bestellt und seit etwa November 2017 habe ich nur noch Probleme. Die Waren kommen nicht an und ich kriege auf kein Geld zurück. Bestelle dort immer nur Kleinigkeiten meist deutlich unter 5 Euro.

Seit ich auch die Verkäuferbewertungen (früher solche Diamanten) nicht mehr sehen kann (geht es andere auch so?) habe ich kein Bock mehr auf Aliexpress. Schade was aus dieser Website geworden ist, bis vor ein bis zwei Jahren war das noch mein persönlicher Favorit und ich war super zufriden.
Ich wechsel wieder zu Ebay, Gearbest, Fasttech und werde mal Tinydeal ausprobieren.
Translate 04/01/2018

Bea

Hallo zusammen,
hatte bis dato nur gute Erfahrung mit aliexpress gemacht. Gute Kommunikation mit den Händlern und relativ zügige Lieferung. Die Artikel entsprachen auch immer meinen Vorstellungen.
Nun kommt die schlechte Erfahrung. Am 6. Januar bestellte ich 2 Wasserspender für Hunde. Als die am 18.Februar immer noch nicht da waren, nahm ich Kontakt auf.
Man schrieb mir, ich solle Kontakt mit dem Zoll aufnehmen, da die Spender geschickt worden sind. Das die beim Zoll nicht gelacht haben, war alles. Ich habe dsnn weitere 3 Wochen gewartet und nach Fristablauf einen Disput eröffnet. Der wurde von aliexpress ohne Angaben von Gründen negiert und ich bekam keinen cent zurück. Buyers-Protection, hört sich echt gut an, nützt aber unter dem Strich nichts. Es geht hier "nur" um 20€, das macht mich stinksauer. Noch habe ich dem Verkäufer kein feed-back gegeben, das werde ich aber in aller Deutlichkeit tun, egal ob es gestrichen wird oder nicht.
Habe unlängst wieder Sachen bestellt, die mich gut erreichten.Zeigt mir doch, dss es geht.
Translate 03/24/2018

J.Griesbach

wir haben uns von den günstigen Preisen verleiten lassen und eine 925 Sterling Silberkette für meine Frau gekauft.
Nach sichtprobe der Kette leichte Zweifel der Echtheit.
Nun in Silberfabrik in Thailand auf Echtheit prüfen lassen/ nix Silber - trotz Stempel 925.
Also Finger weg oder mit Imitate zufrieden sein.
Translate 03/20/2018

Steven

Leider schon beim ersten Mal nur schlechte Erfahrungen gemacht.
Es wurden Stecker fürs Auto bestellt. Leider passte wie eigentlich zu erwarten nicht alles.
Disput geöffnet.
Dann wurde der Account gesperrt weil angeblich der Käuferschutz missbraucht wurde.
Kein Geld zurück.Der Verlust hielt sich zum Glück in Grenzen.
Alles eine sehr fragwürdige Geschäftspolitik
Translate 03/18/2018

Achim

Ich kann nur warnen vor dieser Handelsplattform. Die Käufergarantie ist ein Witz. Ich habe meine Ware nicht erhalten, Geld gabs ebenfalls nicht zurück. Ständige Vertröstungs Mails, am Ende steht man mit leeren Händen da! nicht umsonst "Ali baba Group" Die Bewertungen sind nur fake, da negative Bewertungen nicht veröffentlicht werden.
Translate 03/16/2018

Mani

Support ist nutzlos, vertröstet nur und deckt den Verkäufer.
Achtung - die Garantien (60 Tage) sind Augenwischerei, da sie nach AE Aussagen erst NACH dem Versand gelten.
In meinem Fall hat der Versand 3 Wochen betragen (Verkäufer hat 7 Tage "garantiert"). Wollte den Kauf von 10 Dioden also stornieren was AE nicht freigegeben hat. Jetzt ist es die Ware unterwegs und jetzt erst gelten die 60 Tage - also fast 3 Monate Lieferzeit und gemäss AE support " Eva" alles i.O.
Betrug wird von AE aktive unterstützt. Der Kunde hat keine Rechte....Vorsicht
Translate 03/16/2018

natalina mura

Ho fatto un ordine, diversi articoli da diversi fornitori. La mia esperienza con Alibabà termina qui.
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