Aliexpress is part of the Alibaba group, one of the largest companies in China. Alibaba Group is a major player on the international market. This status is mirrored by its Alexa ranking, which places AliExpress among the Top 40 most-visited websites in the world. Aliexpress is not a direct supplier, but a platform for individual merchants similar to Amazon and eBay.

Aliexpress Index

Experience with Aliexpress

Even though products are tested by Aliexpress, it is still primarily a platform for smaller merchants and, therefore, you should keep a few things in mind when shopping on Aliexpress. Name-Brand or designer items offered for a fraction of their original price are probably knock-offs.

Aliexpress as a company is very serious about its online wares, but it can only keep tabs on so many of the millions of merchants that use its site. As such, we simply recommend that you be vigilant when browsing and avoid buying items from merchants with nonexistent or poor customer ratings. All of our orders from well-established vendors with many reviews have worked wonderfully, although the shipping times can vary drastically (up to 20+ work days). On our platform

Details: Aliexpress

  • Delivery takes 15-40 days, express shipping 3-7 days
  • Range of products: millions of products, all categories, featuring all departments (fishing boat or brick making machine, anyone?)
  • Price comparison: low prices
  • Specific features: Alipay, own buyer protection program, many payment and shipment options


  • Credit Cards or AliPay accepted for payments
  • Many Free Shipping options available (but not always)
  • AliExpress provides great buyer protection
  • Internal Buyer Protection program
  • Competing Vendors create low prices


  • Up to the Buyer to avoid sketchy vendors
  • Poor foreign language support (Only English and Chinese versions are legit)
  • Delivery Times and Shipping Times can vary dramatically
  • No PayPal options
  • Not all reviews can be trusted


After Thailand, China is the largest market in the world for Knock-offs and illegal copies of brand name products. As of 2013, the majority of Knock-Off handbags, clothing, and electronics in the US come from China.

As Aliexpress is simply a platform for individual merchants to offer their wares and does not sell anything itself, it is not uncommon to find fake versions of name brand products on offer (at bargain-basement prices, of course). The possession and usage of Knock-off handbags is not normally punishable. The importation of such items into western countries with strong intellectual property laws (such as the US, Canada, and Europe) can be punishable by a heavy fine thoughAs a result, we strongly recommend against purchasing designer products online--especially if the product is offered for only a fraction of its original price. 

It's important to stress that this is not a problem exclusive to AliExpress, as it has been increasing on sites such as eBay and Amazon as well. We just want to remind you to remember that if it looks too good to be true, it probably is.

Aliexpress Buyer Protection

Aliexpress' Buyer Protection is somewhat similar to PayPal's buyer protection program, but it has a wider scope of coverage and is able to cover more of the entire process because of its relationship with the website itself. The buyer is given greater control with Aliexpress' Buyer Protection program. When using Alipay Aliexpress acts as a middleman for the payment, holding the buyer's payment until the buyer has received the package and has reported their satisfaction. AliExpress does not transfer any money to the seller until the buyer has received, and is satisfied with, their order. This allows the extra security of guaranteeing your money back in case you are not satisfied with the products received.

Should a package never arrive, you will receive a full refund - including shipping costs! Here as well, AliExpress bests PayPal. Because PayPal usually processes the payment to the seller separately from the payment for shipping costs, PayPal will usually only reimburse the cost of the item itself and not include any shipping costs. 

Aliexpress is asking you: have you received your order?

Should a product be extremely different from the seller's description, AliExpress allows you to send the item back for a full refund or to keep the item in exchange for a discount on the original price. All return policies, however, are set by the seller, so it depends on the seller for whether or not you will be reimbursed for return shipping costs.

Perhaps the unique part of AliExpress' Buyer Protection program: AliExpress strongly opposes plagiarized products. Should your item turn out to be a fake, AliExpress will refund you up to 300% of the amount paid (including shipping costs)!

Aliexpress: Are you really happy with your order?


As you don’t have the possibility to pay with PayPal - Alipay is the Alibaba group’s alternative to PayPal - you have to choose a different payment method. You can view the internal buyer protection program as an extra insurance, so you can pay your order with credit card, direct money transfer or one of the other alternatives and still get your money back in case of a problem.

AliExpress Payment Methods

Aliexpress offers many payment methods, so that everyone should find a fitting one

Opening an account on Alipay is relatively easy and can be done in English. It’s very similar to PayPal, so everyone familiar with PayPal should be able to figure out Alipay fairly easily. The only difference is that, instead of linking AliPay directly with your bank account, you have to charge your AliPay “wallet” before you can pay a certain amount of money during the ordering process. In this way, Alipay works similarly to a prepaid credit card. Nevertheless, we don’t recommend opening an account on Alipay if you’re planning to use it only once. 

  • Our suggestion: pay with credit card

Other payment methods, such as credit cards and Western Union, can be used without a problem. As the money transfer is coordinated centrally at Aliexpress, you don’t have to worry, that your credit card information will be used or transmitted to untrustworthy companies or individuals.

Supported Payment Methods

Alipay AliPay Alibaba's own payment methods, currently not listed when you're shopping on the English site
credit card




recommended when shopping at Aliexpress, payment is processed quickly and easily. You can even choose your preferred currency in the last payment step so that you can choose if the conversion rate should come from Aliexpress or your own bank
Web Money Web Money primarily used in Russia
Western Union   Only recommended if you don't have any other options as it is an offline hard cash payment method and doesn't offer much security

Delivery times and shipping

The delivery estimates can be problematic on Aliexpress, as every merchant decides individually which shipping methods he wants to offer. Most of the time you have the choice between different free shipping alternatives and a few expedited delivery companies such as DHL, FedEX, UPS. In some cases the merchants list delivery times of 15-60 days but this happens rarely.

As a result, not every merchant will offer free shipping on his items and shipping costs can range anywhere from $3-5 all the way up to $50. Keep this in mind when choosing a vendor, as immense price variations can occur.

Shipment tracking can also vary between sellers. Choosing your preferred vendor can be difficult because delivery times, shipment method and shipment tracking can vary widely depending on the country you’re ordering from.

Some sellers offer free returns, but this is not common practice on Aliexpress. You should also never ship your packages to a PO Box, as this can complicate the delivery process somewhat.

Aliexpress Shipping Options

Aliexpress and customs

Because Aliexpress is a platform for merchants, the experience level and packing ability of sellers can vary drastically. China has very different packaging standards from European and American postal services and, as a result, improper packaging or insufficient declaration of items may cause your delivery to be delayed in customs. This is becoming much rarer, as Aliexpress has implemented a training program to teach novice merchants about international shipping standards, but its still always safer to send items to a physical address and not a PO Box, as post offices will sometimes reject packages because of improper packaging or labeling.

For shipments entering the US, extra taxes and fees on your product are a possible, if not common, side effect of international ordering. Not every item is taxed when entering the country, and the majority are only subject to a nominal processing fee of between $2 and $9. The amount to be paid, however, can vary widely depending on the product and how it’s sent. If you are concerned about your item, or are planning to order goods in excess of $500, it is worth it to check with the Customs Office at the port of entry to confirm any extra fees.

Any extra taxes or duties on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In which case, you will need to go pick it up and pay any applicable fees in person.

Aliexpress Order

Special features

The huge assortment of goods on offer at Aliexpress is impressive to say the least, and the open merchant platform provides plenty of room for competition so you can almost always find a cheaper price on an item by looking at different merchants. That being said, you should always play it safe and avoid ordering from merchants with poor or nonexistent client reviews.

Brand-name or designer products, including clothing, handbags, and smartphones, should not be purchases on Aliexpress as many of them are fakes and the purchase and importation of knock-off items, even accidentally, can lead to a hefty fine.


Aliexpress is probably the biggest, most professional China shop but should be dealt with carefully. If you take the time, you can find great deals in the shops of trustworthy sellers and are protected by Aliexpress’ internal buyer protection program. Aliexpress is deifnitely worth a look! If you're not sure what you're looking for yet, why don't you head over to our dear friends at and browse a little? They're specialized in Chinese gadgets and have numerous coupon codes for the coolest products AliExpress and other shops have to offer - Some codes are even compelety unique to, so it's definitely woth a try!


AliExpress is the only Chinese online shop of its size specializing in offering a platform to individual vendors, so its difficult to recommend alternatives. We've done our best, however, to list two alternatives for you which we believe would provide acceptable alternatives to the hugely diverse selection available at AliExpress. Both sites feature a multitude of products to choose from and provide platforms for individual vendors. As such, shipping options and buyer security are strongly dependent upon the buyer and the seller offering the wares. As such, you should stay aware of knock-offs, fakes, and black market items when shopping on these sites.

Alternative 1: DHGate
possibly shipping costs Huge selection, but you must be aware of who you're buying from. Check the buyer reviews!!
Alternative 2: eBay
possibly shipping costs Equally-huge selection offered by just as many or more vendors as AliExpress.

2 Aliexpress Coupons

Aliexpress offers several different promo codes and discounts, differentiating between merchant coupons and official Aliexpress coupons. Accordingly, some merchants send coupons to a loyal customer after a successful order. You can get information on official Aliexpress coupons on our website. These can be used on your shopping bag and achieve some interesting discounts on your order.

cheap mobiles and smart phones at AliExpress

You can buy extremely inexpensive mobile phones and smartphones at AliExpress - smartphones or smart watch phones prices starting at only $40!

Valid for a limited time

Not necessary

Coupon Overview

Looking for a particular coupon we haven't listed? An enormous overview of all coupons for individual products or merchants can be found directly at AliExpress. We'll list the most interesting and exciting coupons directly here at PandaCheck

Valid for a limited time

Not necessary

231 Reviews

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I have been with Ali since 2015. I have to say that since then the service has steadily deteriorated, unfortunately.

Ali lures with reasonable prices, but everyone who buys there has to consider that there is no consumer protection. Not even close to what we are used to in the European and western world.

Since the beginning or middle of 2017 Ali has allowed the competitor PayPal as an additional means of payment.

But attention:
However, every seller can decide for himself whether or not he also offers consumer protection friendly PayPal.
However, many offer only the insecure payment method by card.

And quite honestly, with most products the price to the Ebay Pendant is not so big anymore, so it is worthwhile to buy stress-free by PayPal on eBay.

Ingolf Weber

Product was completely out of order. I told this thes seller but he refused to do anything.
Aliexpress dispute confirmed the product is damaged and made to posibilities
I send back the product and get back EUR € 14,58 but I have to pay the delivery cost.
Or Refund Only EUR € 4,37
I can through away the damaged product and get only 4,37 of 14,58 €


Nobody can say exactly safe Aliexpress or not. I don't have any troubles with purchasing and buying styff there, 'cause I follow this group so I can be sure, that all will be safe. Usually it depends on seller, is it fake or not, so it s important to be careful, when you're buying something.


My son want to buy new Nike footballshoes. In Holland they cost about 275 Euro's, on Aliexpress about 70. Can some one tell me if its all real or fake stuff?? The difference in price is quit a lot.


I like Aliexpress. Ordered five times and had great experience so far.

If you check the seller's feedback, you'll definitely know who you're dealing with.
Translate 03/18/2018


Ich kann nur warnen vor dieser Handelsplattform. Die Käufergarantie ist ein Witz. Ich habe meine Ware nicht erhalten, Geld gabs ebenfalls nicht zurück. Ständige Vertröstungs Mails, am Ende steht man mit leeren Händen da! nicht umsonst "Ali baba Group" Die Bewertungen sind nur fake, da negative Bewertungen nicht veröffentlicht werden.
Translate 03/16/2018


Support ist nutzlos, vertröstet nur und deckt den Verkäufer.
Achtung - die Garantien (60 Tage) sind Augenwischerei, da sie nach AE Aussagen erst NACH dem Versand gelten.
In meinem Fall hat der Versand 3 Wochen betragen (Verkäufer hat 7 Tage "garantiert"). Wollte den Kauf von 10 Dioden also stornieren was AE nicht freigegeben hat. Jetzt ist es die Ware unterwegs und jetzt erst gelten die 60 Tage - also fast 3 Monate Lieferzeit und gemäss AE support " Eva" alles i.O.
Betrug wird von AE aktive unterstützt. Der Kunde hat keine Rechte....Vorsicht
Translate 03/16/2018

natalina mura

Ho fatto un ordine, diversi articoli da diversi fornitori. La mia esperienza con Alibabà termina qui.
Translate 03/14/2018


Teilweise schnell und seriös zu tollen Preisen.
Aber auch, wenn etwas nicht klappt die Aussage, ich soll mich selber um den Zoll kümmern.
Bei 10 EUR Warenwert. Und dem Wissen der Zoll und DHL lachen nur wenn ich mit der chinesischen Tracking Nummer auftauche.
Ich kaufe da schon lange nichts mehr was mehr als ca. 25 EUR Warenwert hat.
Und wenn die Verkäufer keine Bewertung aus Deutschland oder nur schlechte aus Deutschland haben auch nicht mehr
Translate 03/13/2018


Kauft dort nicht ein!! Systematischer Betrug. Aliexpres (Alibaba) hat kein Interesse dir zu helfen!!!!
Translate 03/06/2018


Seit Jahren schon bestelle ich alles mögliche bei Aliexpress. Es lief auch immer ganz gut, normalerweise kam die Ware innerhalb des Byerprotection-Zeitraums auch an.
Doch ca. seit November letzten Jahres läuft es überhaupt nicht mehr. Fast alle Bestellungen kommen seither nicht mehr innerhalb dieses Zeitraums an. Die Verkäufer versuchen eigentlich alle, einen zu überreden, einen Dispute zu schließen bzw. verlängern einfach den Byerprotection-Zeitraum immer wieder.
Leider ist der Kundenservice von Aliexpress grottenschlecht. Alles, was nicht automatisch gelöst werden kann, verläuft im Nirwana.
Ich habe z.B. jetzt den Fall, dass Waren, die am 11.11.2017 bestellt wurden, immer noch nicht da sind. Es handelt sich um 5 kleine Kunststofftacker im Wert von ca. 8€.
Aliexpress (automatisch) und der Käufer meinen, dass die Waren seit Januar beim Zoll liegen und ich dort nachfragen soll. Für beide ist der Fall damit erledigt.
Nicht nur, dass man weder bei Zoll noch bei DHL mit der chinesischen Tracking number nachfragen kann, bei Waren unter 22€ fallen auch keine Zollgebühren an, sodass die Ware eigentlich nur vom Verkäufer falsch deklariert oder gefälscht sein kann, sonst müsste sie längst da sein.
Für mich ist der Fall erledigt, für diesen kleinen Betrag mache ich keinen Aufstand. Aber da es insegsamt das 3. Mal ist, dass ich weder Geld noch Ware bekam, ist für mich klar, dass ich nicht mehr bei Aliexpress bestelle und anderen davon abraten werde. Dann lieber über ebay, Tinydeal oder Gearbest in China bestellen.
Translate 03/04/2018


Sehr schlimm! Betrug !! Einfach Finger weg von den schieß Geschäft! Nie wieder !
Habe 3 Handy Hülle bestellt schön im Dezember 2017.. kam nichts und kein Geld! So Was won Idioten! Pfui nie wider
Translate 03/02/2018

adem abay

Semi Shade Sheer Rich Flowers Wzór Zasłony z Tiulu Woal Drzwi Okno Kurtyny Zasłony Panel Nowy, nie dostalam firan pzez pol ru
Translate 02/25/2018

Ano Nym

Nein danke, habe jetzt innerhalb eines halben Jahres 7 Handyhüllen bestellt. Teilweise alles in Ordnung, teilweise nichts als Ärger. Hülle kommt kaputt an, Verkäufer will Ersatz schicken, schickt aber keinen und bezahlt auch das Geld nicht zurück.
Andere Hülle sieht zwar genau so aus, wie bestellt, passt aber beim besten Willen nicht auf das Handy, obwohl es sich laut Verpackung um die passende Hülle handelt. Beim Versuch, die Hülle auf das Handy zu drücken, bricht sie. Man schickt Fotos, schreibt, keine Erstattung, niemand meldet sich.
Keine Hilfe von Aliexpress, beim Chat mit einer "Mitarbeiterin" namens "Sugar" (bin mir nicht sicher, ob es ein Roboter ist), wird nicht auf die Fragen eingegangen, hingehalten, schließlich bricht die Verbindung ab...
Einfach nur unseriös und ärgerlich, man kann einfach gar nichts machen, wenn man etwas nicht bekommt oder es kaputt ist, oder man das Geld nicht wieder bekommt. Bei mir Ausfallsquote 3 von 7. Zusammengerechnet spart man sich da nichts, wenn man für die niedrigeren Preise fast die Hälfte der Artikel abschreiben kann.
Translate 02/22/2018


Per ora la mia opinione è che non comprerò mai più niente tramite questo sito. I venditori si tengono un tempo lunghissimo prima di inviare l'articolo, inoltre cambiano le carte in tavola a loro piacimento e fanno di tutto per tenersi i soldi ed evitare le proprie responsabilità. Grossi problemi di comunicazioni perchè (anche se funziona il traduttore automatico ... che traduce un pò come vuole) ci sono difficoltà a capirsi. Mai più proverò a comprare qualcosa.
Translate 02/20/2018


Ali Express ist aller letzter was gibts. Wenn sie Pech haben und falschen Verkäufer erwischen, kriegen sie weder Geld zurück noch die Ware mit deren Käuferschutz funktioniert gar nicht.
Translate 02/18/2018


Also ich kann das ganze nicht bestätigen..
Ich hatte (habe) nur Probleme bei meiner Bestellung.
Ich hatte ein Handy bestellt, dass erst nach ca. 90 Arbeitstagen geliefert worden ist.
Trotz mehrmaliger Irgendwann und der Hinweis auf die 60tägige Liefergarantie, erfolgte keine Erstattung und behauptet, es sei rechtzeitig geliefert worden. Nachweis wurde von dieser Firma oder Aliexpress, im Gegensatz zu mir, nicht erbracht....
Der Artikel ist heute noch im Status "in Progress"..
Als such dann vor etwa einem Monat das Display löste, kontaktierte ich den Händler, ohne Erfolg...
Bei Aliexpress im Chat wurde mir versprochen vorrangig sich zu kümmern, doch warte ich nach einer Woche immer noch auf irgend eine Reaktion..
Also für mich heissts nie wieder!
Da gibt es bessere und kundenfreundlichere Alternativen wie z.B.
Translate 02/18/2018


Alieexpres is niet betrouwbaar!!!!!
4 maanden later en vele mails blijven onbeantwoord nog niets ontvangen tot opheden.
De verkoper bleek ook betrouwbaar maar is niet het geval.
Translate 02/09/2018


Ad oggi ho fatto 139 acquisti su aliexpress solo una volta non è arrivato il prodotto e mi hanno rimborsato, mai pagato dogana o avuto problemi anche su ordini sopra i 100 euro, controllate da chi acquistate i feedback ci sono apposta per limitare le fregature.
Translate 02/07/2018

Rolf Menger

Bisher gute Erfahrungen gemacht, einzig die Lieferzeit ist etwas zu lang. (was aber beim Artikel steht)

Bei 2 Problemen gab es sofortige Lösung:
1)Ein beschädigtes Teil zu sofort komplett erstattet. Brauchte beim Disput nur ein Foto anhängen, Geld war 1 nach einer Woche wieder auf dem Konto.
2)Bei einem falsch geliefertem Teil wurde nach Disput-Eröffnung sofort das bestellte Teil versendet. Foto des falschen Teil war ausreichen, durfte das falsche Teil behalten.

Bei beiden Verkäufern gab es eine gute und schnelle Kommunikation. Gebe 5 Sterne

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